As a part of Ottawa, Nepean offers a great sense of calm to people seeking a timeout in nature. All that access to green spaces, waterfront areas and peaceful hiking trails is what attracts families, professionals and retirees alike—not only to spend a day in nature—but to settle into homes of their own. While it is a rewarding experience to own a property, it involves a lot of responsibility, during which sunk costs are inevitable. Homeowners always make sure that they keep a certain percentage aside for annual home maintenance, such as their piping system.

A team of plumbers wearing the Mr. Rooter Plumbing uniform and standing in front of a branded van.

Whether you’re buying an existing home or building a new one from scratch, it’s crucial to have a dependable pipework system that keeps you safe and meets your needs. Many people take their plumbing for granted because it’s just so easy to do so. Whether it’s flushing excess toilet paper or washing more food scraps down the sink drain than you should, as long as you get clean water and have wastewater removed from your household, you are happy.

However, certain bad habits will eventually cause a plumbing issue in your pipework. Besides, knowing Nepean’s extreme semi-continental climate, you just can’t get away from those harsh, cold winters and hot, humid summers without preparing your pipes for severe conditions. At Mr. Rooter Plumbing of Ottawa, we believe that every property needs a trusted Nepean plumber for commercial and residential plumbing. From drain cleaning to emergency plumbing service, you need expert plumbers that are local, certified and insured — only they know the community the best as well as common issues that tend to arise in the area.

Your experienced plumber will arrive promptly for your scheduled appointment in uniform and take the time to run a thorough plumbing diagnosis and inspection. We'll also communicate clearly with you and answer any questions you may have to make sure the final result of our work and solutions meet or exceed your expectations.

Plumbing Diagnosis And Inspection

Whether you hire your Nepean plumber for maintenance or plumbing repair services, the first step they take is an inspection. If we have not previously inspected your system, this will be a more thorough one, depending on the service requested and the suspicions we might have after you enlighten us about the issues you’re experiencing. A diagnosis is the ultimate solution to discovering the underlying issue.

What makes detailed plumbing diagnosis and inspection so important is that pipes are hidden behind walls or underground. To identify any underlying issues, you don’t solely rely on expert plumbing tools but on a qualified plumber. Nepean homeowners may not see they have a water leak or clogged drain, but they know their plumbing system’s habits well enough to tell when they experience changes that affect their daily routines. This could involve decreased hot water pressure, slow drains or a recurring clogged toilet. The only way to get down to the root cause is to effectively use professional plumbing tools.

What Are The Plumbing Inspection Tools Nepean Plumbers Use?


This is our version of Sherlock Holmes’s magnifying glass. The sewer camera is an innovative, non-invasive tool that enables your plumbing professional to view your pipes’ interior. In the 1970s, it started as an inflexible tube that people would insert down the pipe but without great success due to bad visibility. Throughout the ‘80s and ‘90s, technicians continued to fine-tune this device until it was able to tilt, pan, rotate and provide lighting and zooming capabilities. The video camera inspection became a ground-breaking success piece that every Nepean plumber now wears on their chest wherever they go!

When Do You Use Video Camera Inspection? What Can It Do?

We use it for a wide range of services, such as maintenance and repairs. Its primary purpose is to help us locate pipe damage from the surface area. The video camera works in conjunction with a signal receiver that helps your Nepean plumber locate clogs and other drain issues. While able to tell pipe material, age and condition, it cannot spot leaks without additional support like acoustic listening and thermal imaging devices.

Nepean Drain Cleaning Services

One of the most popular preventative maintenance your local Nepean plumber provides for drain service is cleaning. Clogged drains occur in every household, no matter how well you treat your waste lines. Over the years, toothpaste, soap scum and food particles form a sludge that settles on your pipe walls, along with mineral buildup. Nepean and surrounding areas of Ottawa are lucky to have a hard water level of 30 mg/L, which is considered soft compared to other regions that deal with a much harder level and often require water softeners to maintain their systems. However, if you experience slow drains in the bathtub or shower, it’s likely clogged with hair and solidified soap. While most Nepean homeowners’ first step is to use household remedies, such as unclogging drains with white vinegar, baking soda and hot water, it may not always clear the blockage. Often, plunging and snaking may not always bring you the results you need until you call a professional plumber. Nepean homes that experience unusual clogs that affect the entire house will need an expert’s inspection and most likely followed by drain cleaning.

During an inspection, your local Nepean plumber will check your sewer system for clogs and damage, as these could also be culprits for drain clogs inside your home. Once the diagnosis confirms your pipes are in good health, we will go ahead with drain or sewer cleaning.

How Is Drain Cleaning Done?


The HydroScrub® Jetting device is our equivalent of the Ghostbusters’ proton pack! Hydro jetting is designed to blast away stubborn debris and other substances that block your pipeline from flowing. It’s superior to its snaking counterparts because it delivers faster and more effective results. The device consists of a high-pressure hose connected to a water pressurizer and tank. Your Nepean plumber can fit different types of spray nozzles on the tip of the hose, depending on the purpose of the clean and your pipe’s type, size and condition. The average psi used to clear drains starts at 1500 but could reach up to 3500. For this reason, only certified, local Nepean plumbers should handle the HydroScrub® jetting device.

What Are The Benefits of Hydro Jetting?

These devices are thorough and convenient, suitable for most pipes and provide long-term results compared to augers that can only break through minor clogs. What’s more important is that hydro jetting clears your pipe walls from calcium deposits and sludge, leaving everything spotless for many years to come. You will benefit from improved plumbing efficiency, including better water and waste flow. Whenever you need local Nepean plumbers near me for hydro jetting, trust your local pros at Mr. Rooter Plumbing of Ottawa!

Nepean Sewer Service

The sewer line may strike some as unknown territory. Many Nepean homeowners have yet to determine where their property’s sewer lateral is located and how they can access it in the event of a plumbing emergency. First, it’s important to understand that all your kitchen and bathroom plumbing fixtures are connected to drain lines that lead all your liquid waste straight to your sewer lateral. From there, your household’s wastewater gets transferred to the city’s sewer line, which is typically located under your street. As long as it’s all disposed of without any problem, you can rest easy that it will go to your local wastewater treatment plant, for which you pay your monthly water bill.

Most of our local Nepean plumbers' main line services include sewer cleaning, sewer backups and trenchless sewer line repairs. These are not everyday plumbing issues; rather, they develop over time and can easily be prevented with regular maintenance from a trusted Nepean plumber. Otherwise, sewer issues are bound to happen when you least expect them.

What Are The Signs of A Sewer Backup?

Unlike regular drain issues (which are often how it all starts), sewer backup warning signs are often the next level up, indicating that it’s under a lot of stress. As soon as you notice these signs, consult your local Nepean plumber for a closer investigation to prevent severe damage that could lead to costly repairs.

  • Gurgling toilets
  • Slow moving drains
  • Standing water
  • Foul odours
  • Recurring backups and drain clogs (including laundry drain lines)
  • Leaky drains
  • Sink flies
  • Sewage backup (around basement floor drain)
  • Draining cleanout
  • Wet patches on lawn

Sewer Backup Causes:

This involves many factors, from problematic household habits to external forces. Luckily, with preventive maintenance and tips, most of the problems can be prevented or at least minimized. First, let’s understand the causes that have a negative impact on your underground pipes.

  • Bad drain management: Do you flush tooth floss, hair and other debris down the toilet? Or, when doing the dishes, do you tend to wash down large food particles, oil and grease? These are problematic habits that can wreak havoc on your waste lines. Not only do those items create nearby clogs, but they will lead to early wear. Even if they make it to your sewer main, your pipes are not free from debris settling on the walls. Your local Nepean plumber recommends annual drain and sewer cleaning services if you suspect your system is prone to clogs and other issues.
  • Tree roots: Do you live nearby large trees? If so, do you know when you last had a tree root inspection? It helps to note that tree roots occupy an area up to four times the diameter of the crown. If your sewer line is nearby and is made of porous materials, the roots will be able to easily penetrate your underground pipe to access water nutrients. This is one example of a backup caused by sewer damage where our professional service will apply additional repair methods.
  • Foundation Cracks: Soil shifting, home settling and nearby construction work can cause soil compaction that affects your underground pipes, especially when built underneath your concrete slab. Cracks and holes will lead to leaky pipes and backups, which your Nepean plumber has seen on many properties.

What Is Trenchless Sewer Line Repair?

Now you know backups could come in the form of sewer damage. Therefore, it’s important that your local Nepean plumber’s inspection and diagnosis identify the exact problem. During the inspection, your Nepean plumber determines your pipe’s age, material and condition. The clog needs to be eliminated before any repairs can take place. As soon as we know it’s in decent condition, we’ll be able to map out trenchless repair methods.


This technical procedure requires a highly trained and insured plumber. Nepean property owners who fall victim to sewer damage can rest assured knowing that trenchless technology is a non-invasive repair procedure that helps rehabilitate underground pipes without digging up landscapes and concrete.

  • Pipe Lining: This method is also known as “Cured-in-Place Pipe” (CIPP) and describes a non-invasive underground piping method of installing, fixing and rehabilitating damaged sewer lines. Your local Nepean plumber drills two small access points to access the operational areas. A new pipe placement is then pulled through the old one.
  • Pipe Bursting: During this process, your Nepean plumber uses hydraulics to burst the old sewer from the inside while placing a brand new lining in place.

More Services From My Nepean Plumber Near Me!

Besides the essentials, we have more specialties up our sleeves! Whether you have a leaky faucet that needs a new cartridge or water damage in the walls that needs a close inspection, count on your licensed plumber. Nepean homeowners can also rely on these special services:

  • Water line repairs
  • Sump pump installation and repair
  • Frozen pipes services (insulation, thawing)
  • Sweating pipes (insulation, anti-sweat valve)
  • Water pressure regulator installation
  • Running toilet repair
  • Toilet installation
  • Water heater repairs
  • Hot water tank flushing
  • Outdoor faucets (hose bibs)
  • Burst pipe repair
  • 24-hour plumbing emergency service
  • Commercial plumbing services
  • And much more!

Falling Behind With New Plumbing Installation? Trust Your Local Pros at Mr. Rooter Plumbing of Ottawa!

Whether you need drain cleaning services or trenchless sewer repair, your local Nepean plumber at Mr. Rooter Plumbing of Ottawa has your back. We’re Nepean’s first-choice local plumbing company because we provide excellent service, upfront pricing, and guaranteed customer satisfaction. Our plumbing experts offer excellent workmanship and customer care, serving residents of Nepean and nearby communities, including BarrhavenKanata and Gatineau.

Give us a call at to speak with our friendly customer service representatives about your plumbing needs and how our Nepean plumber can enhance your safety and comfort.

Look forward to your next plumbing visit! Call today for service.

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