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Neighborly Done Right Promise Logo

It's not done,
until it's done right.

Neighbourly Done Right Promise

Neighbourly is a community of home service brands that share a commitment to providing you with outstanding service. All our service professionals operate on a simple but powerful principle - if a job’s not done right, we’ll make it right.

We know that caring for your home can be stressful, so we want you to feel reassured knowing that we take great pride in the work we do, and we make sure it’s done to the highest standard. That’s why we’re proud to stand behind our work with the Neighbourly Done Right Promise. If it’s not done right, we promise to make it right.

Our business is about people. When you put your trust in us, we want you to be happy you did, so the next time you need a hand, you’ll call us again.

The Neighbourly Done Right Promise delivered by Mr. Rooter® Plumbing, a proud Neighbourly company.

When it comes to finding a plumber for your home or business, you want to know that they stand behind their work and get the job done right—the first time. At Mr. Rooter Plumbing, we have the skills to make sure we fix the issue correctly and effectively. We strive to provide you with choices to resolve your plumbing issue and perform professional workmanship on the option you choose. By calling on our team of skilled service professionals and qualified plumbers, you can be sure it will be Done Right.

We stand behind our workmanship with a thirty (30) day Done Right Promise related to drain cleaning, a ninety (90) day Done Right Promise on repair workmanship and one (1) year Done Right Promise on replacement workmanship for residential clients, and a thirty (30) day Done Right Promise on all workmanship for commercial clients. If your service was not done right, we promise to make it right. Contact your local Mr. Rooter within the applicable time period and we will make it right.

No matter the project, Mr. Rooter Plumbing will get it Done Right.

Terms, conditions and exclusions apply. Services performed by independently owned and operated franchises. Full details here .

a Mr. Rooter plumber walking up to a house
  • 5 out of 5 Star Rating
    “Our technician quickly diagnosed the problem, explained the remedy, and began his work. He was efficient and explained the process as he worked. I appreciate his professionalism, expertise, and friendliness. I will call Mr. Rooter in the future for my plum”

    - Phil T.

  • 5 out of 5 Star Rating
    “Tthe technician showed up early and was extremely courteous and professional. He also asked if I would like him to check for any other potential problems before leaving. He went beyond good service.”

    - Holly T.

  • 5 out of 5 Star Rating
    “I called Mr. Rooter and was able to get them to come out immediately at no additional charge, and they quoted me a price. Larry was my plumber, and let me say that he was great!”

    - Donald H.

  • 5 out of 5 Star Rating
    “I have had magnificent service from a great plumbing expert. Thank goodness I now know Mr. Rooter and the experience of fast action in response to my call for help and exquisite repair of the great problem in my house.”

    - AnnTiffin G.

  • 5 out of 5 Star Rating
    “The service I received was great. It was a Sunday afternoon and the technician did everything that he could to try and help out. Excellent customer service skills and knowledge of different services! It’s rare that you see someone come out to your home on ”

    - Antwoine P.

  • 5 out of 5 Star Rating
    “I just would like to say how great a job the technician did. He was courteous, efficient, clean and very helpful. All of your technician are excellent and he is just another example of why I come back over and over again to your company when I need work do”

    - Robert S.

  • 5 out of 5 Star Rating
    “If it wasn’t for Mr. Rooter, the toilets would still be plugged. Our technician worked extremely hard and was very professional. He is an unbelievably hard worker.”

    - Jennifer

  • 5 out of 5 Star Rating
    “Everyone and everything about the experience with Mr. Rooter Plumbing went beyond my expectations. I would highly recommend this company to all of my family and friends.”

    - Anita B.

  • 5 out of 5 Star Rating
    “The technician was on time, professional, and very knowledgeable and helpful! Very friendly and helpful dispatch service as well! With my house being under contract now, I will most definitely refer them to the new owners of my home.”

    - Carolin H.

  • 5 out of 5 Star Rating
    “This being my first experience with your company, I was very impressed and satisfied with the services provided. After rescuing me, the technician explained the extended service plan, which I purchased; as well as offering to have the main office contact m”

    - Susan J.

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