About Mr. Rooter® Plumbing

Mr. Rooter Plumbing® is a large family of independently owned and operated plumbing companies united by a common set of values and a shared belief in providing the best customer service possible. Our network is vast, with hundreds of locations across Canada and the United States.

Our Code of Values

At Mr. Rooter, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every area of our lives. It’s just the plumbing that’s made us famous.

We Live Our Code of Values by R.I.C.H.

Respect

Treating others as we would like to be treated.
Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
Responding in a timely fashion.
Speaking calmly and respectfully, without profanity or sarcasm.
Acknowledging everyone as right from their own perspective.

Integrity

Making only agreements we are willing, able and intend to keep.
Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
Looking to the system for correction and proposing all possible solutions if something is not working.
Operating in a responsible manner: "Above the line…"
Communicating openly and with purpose.
Asking clarifying questions if we disagree or do not understand.
Never saying anything about anyone that we would not say to him or her.

Customer Focus

Continuously striving to maximize internal and external customer loyalty.
Making our best effort to understand and appreciate the customers' needs in every situation.

Having Fun In The Process!

Looking for opportunities to make tasks fun and spread joy.
We always listen carefully to each other and our customers. We also endeavor to respond quickly to our customers' needs with open, upfront commitments. These values and the practices based on them are the foundation of our service, our philosophy, and our daily lives at Mr. Rooter Plumbing.

Our Blog

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4 Ways to Unclog a Toilet That Won't Drain

There’s never a good time for a toilet clog to occur. Whether you’re hosting family for the holidays or throwing a par

How to Clean a Stinky Drain

You walk into the kitchen or bathroom and instantly detect an unidentified odor. Is it the trash? No, that’s not it. Did the

How to Drain a Hot Water Heater Tank

When was the last time you drained your hot water heater tank?

Expert Tips

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How Much Is a Plumbing Inspection?

Are you looking for a plumbing inspection from a licensed plumber? Our team can help you. At Mr. Rooter® Plumbing, we’re very proud of our reputation for quality and excellent workmanship. We believe strongly in the importance of making our clients happy.

Determining Plumbing Service Costs

If you are experiencing issues with your residential or commercial plumbing, one of the questions you are probably asking yourself is: What will this cost me? It’s an understandable question. Maintenance and repairs can be costly. You deserve to know what you are getting into so you can plan and budget accordingly.

The Six Most Common Residential Plumbing Code Violations

Plumbing codes often lay out very specific guidelines, and failure to abide by these codes can result in fines, revocation of permits, and revocation of plumbing licenses. These codes and their parameters are in place because a failure to properly install and repair plumbing structures can result in serious damage — not only to the home itself, but potentially even to other homes nearby, to city property, or the local environment.

Frequently Asked Questions

Founded in 1970, Mr. Rooter Plumbing is here to answer all the questions you have. If you have additional questions, reach out to us directly!

Since the original Mr. Rooter was founded in 1970, the company has remained committed to a set of core values that are rooted in performing quality work at honest prices. Nearly half a century later, the original Mr. Rooter business is still servicing homes and businesses in North America. We are still independently owned and operated, with strong ties to the community that made it all possible.

We've never lost sight of that local connection. Today, each business is ingrained and invested in the communities they serve. Because they're our communities, too. And through experience, we've learned that exemplary service comes naturally when you truly care about your customers.
Our only priority is to provide the highest level of customer service. We know that plumbing emergencies are enough of a headache without dealing with an ornery customer service rep or repairman. We offer a warm voice, a courteous call, and a convenient process. We make your emergency a priority for us, scheduling service as quickly as possible to resolve your problem.
Our plumbers treat your home with respect and consideration. We wipe our feet on our own mats, we wear shoe covers before entering your home, and we’ll offer you a fair assessment of your plumbing situation and how much it will cost to handle it. Our prices are flat-rate and upfront, so you don’t have to worry about inflating prices as the job goes on.
These are all great reasons to choose Mr. Rooter:
- Never an Overtime Charge
- Upfront Pricing
- Exceptional Customer Service
- Locally Owned and Operated
- Licensed and Insured
- Workmanship Parts Guaranteed
- Courteous, Uniformed Professionals
- Convenient Appointment Times
- Flexible Service Options

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