You’ve likely clicked on our page because you’re experiencing a clogged drain. We know how frustrating this can be, especially when you’re fighting it all on your own. Although there are some things that homeowners can do to fix or prevent clogged drains, sometimes the issue becomes so severe that you need to call for help. Below you’ll find the services that we provide in addition to some tips that you might want to try on your own. We’ll help you determine what necessary next steps you should take.
So what is it that a professional, certified plumber might do to tackle a clogged drain that you can’t? Here’s a list of our tools and methods that might be part of a drain cleaning service that we perform in your home.
All of our equipment is of industrial strength and professional quality. Although there are various tools that homeowners can invest in for their plumbing needs (and we do encourage this) there are still powerful tools and equipment that no one would own unless they were in the plumbing business.
- Augers. These are often known as plumber’s snakes and you might even own one of these. If you do, it’s most likely 25 feet long and probably manually operated. Our augers are large, industrial machines that we carefully place down your drain to meet the clog. The machine feeds itself down your drain and penetrates the clog by twisting its coiled tip into the obstruction. Our powerful equipment is able to pull out even the toughest clogs using this method and it is highly recommended for food, grease or hair clogs.
- Jetting. Although a drain snake can pull out a tough clog and is extremely effective, jetting a clog provides even more certainty that your drain has been wiped completely clean. Basically, we use HydroScrub® jetting with high pressured water throughout your pipes in this method. The water pressure is so strong that it’s able to power wash away any grease that’s built up on the insides of your pipes or flush away any obstructions from a tight space.
- Camera inspection. Depending on the situation, sometimes before starting on unclogging your drain, we’ll send one of our cameras down the pipes to see if we can determine the problem. This technology has been extremely beneficial for the world of plumbing because it eliminates the guesswork. Although our plumbers are highly knowledgeable, they don’t have x-ray vision. That changes with a camera inspection. We’re able to show you exactly what’s happening in your pipes that’s causing the problem and consequently provide a catered solution. Keep in mind that often we won’t be able to see much detail until we remove the clog.
The above tools depict some of the methods we use to help you with your clogged drain but they don’t explain all the knowledge and training behind how we come up with the solutions. Our professionals are trained to know the intricacies of your plumbing and can unclog your drain with methods that an untrained homeowner would not have knowledge of. We let you get back to enjoying your life while we handle the complicated plumbing.
Many of our staff have been in the business of plumbing for decades. Our company has been around since 1970 and has over 230 locations in North America. We think that this must mean we’re doing something right. In terms of your plumbing issues, we really have seen it all and there’s nothing that we can’t tackle. Mr. Rooter Edmonton is the well-established plumbing company that has the experience and capacity to handle any of your plumbing needs.
We ensure that we only take on certified plumbers with the proper training to perform the work in your home. You wouldn’t want an unlicensed plumber working in your home and we wouldn’t either - that’s why all of our plumbers know their stuff. It’s also extremely important in our own hiring process to bring on staff that has the same commitment to our clients as we do. The combination of our highly qualified staff and friendly service is part of what’s kept our clients coming back to us for all these years!
Around the Clock Service.
Yes, this means we are here to serve you 24/7. Because a clogged drain can surprise you in the middle of the night or even during Christmas dinner, we ensure that we have someone to take your call no matter when. This is one of the ways that we make our clients feel safe with us. You’re never alone in your struggle - give us a call anytime.
We’re very proud of the process that we’ve crafted to focus around our clients. From the very moment you give us a call or chat with us online, we provide you with friendly and speedy customer service. Once you’ve requested that one of our licensed plumbers come solve the issue, you can expect him or her to knock on your door in the Mr. Rooter uniform so that you’re sure it’s us.
Something important to note is that we will not start any work until we have your approval and let you know what it will cost. We know that the worst thing that a service professional could do is jack up the price after quoting you - that’s why we never do this. We work off of flat rates and stick to the cost that we agreed upon before the work was started. No surprises.
Once we’re finished and your plumbing is back in working order, we ensure that we leave your space looking exactly the way we found it. If we had to move furniture, we’ll put it back. If there was any mess that we’ve made, we’ll clean it up. We know that a plumbing emergency is stressful enough - we don’t want to leave you cleaning up our mess too. But before we go, we will explain to you exactly what we did in your home. We won’t leave until you’re fully comfortable and understand any new maintenance that will be required of your new/repaired plumbing.
We ensure your complete peace of mind by providing a guarantee on all parts and workmanship. That means that we only use the best quality parts so that you can be sure they’re going to do their job. We’re able to provide a guarantee on workmanship thanks to our level of confidence in our professionals who are highly skilled and experienced.
Very often the culprit of a clogged drain tends to be an item that should never have entered the pipe in the first place. Do you know what items cause these blockages? Many of them may surprise you. In many of the homes and businesses we visit, we find that same recurring issues from property to property.
Let’s start with the more obvious - foods. Sure, you can’t flush a sandwich down the toilet but this probably isn’t something you’d try anyway. The sneakier culprits are the foods that homeowners often think wouldn’t harm their plumbing, but in fact are most problematic. Rice, quinoa, pasta, dog food - what do these foods have in common? They continue to expand when they come into contact with water. Any foods that expand in liquids are best kept away from the toilet and drains. Grease covered foods are also very bad for your plumbing. When the grease cools it hardens and is much more likely to cause a clog.
Wet wipes should also never be flushed down your toilet. They are nothing like toilet paper in dissolving properties. They’re much thicker and stronger and where toilet paper might take a day to dissolve, these could take months (or longer). If wet wipes build up in your pipes, you are guaranteed a clog.
The clogs we find are often housed in a net of sorts in your pipes. This net is very usually made up of hair and floss. Never flush these items down your sinks or toilets as they will entangle themselves and wrap around other items in your drain.
Many homeowners don’t realize to what degree plumbing and grease are enemies. Greasy foods, soups or even straight grease from the pan being sent down your drain is one of the worst things that you could do for your plumbing and can result in a horrible clog. The reason for this is that the temperature in your pipes tends to be much cooler than in your home. Have you ever put a greasy dish in the fridge only to find that it becomes practically solid? This same thing happens in your drains except as the grease moves down and cools, it attaches to the walls of your pipes. Create enough of these layers on your pipe walls and you’ve created a tiny passage for water to get through. Now mix in any other items that should never have been flushed down your drain and you’re looking at a severe clog. If this is the case, you might be in immediate need of a professional plumber.
We aren’t recommending that you go and invest in all sorts of fancy plumbing equipment, although there are some basic tools that every homeowner should have. Here are just a few easy solutions you can try before calling in a professional.
Don’t underestimate your trusty plunger. Although most often associated with toilet use, a plunger can be used on any drain in your home. This includes your sinks! There is always a bit of a risk to use a plunger because it uses pressure to push on a clog so user beware. If you’re experiencing a clog, don’t panic right away - its worth it to give the plunger a try before calling your plumber. It could save you some time and money.
If you have a hand snake and a bit of free time, you can try pulling the clog out with this tool. Although tedious, it can often be effective. You’ll have to place the hand snake into the problematic drain and reel out the cable that twists its coiled tip into the clog. Because hand snakes don’t have the same power and effectiveness as a large, industrial auger, you may have to attempt this several times before you actually clean out the clog. It can however, save you the expenses associated with hiring a professional service to do this for you!
If after reading the above information on the problematic properties of grease you suspect a grease clog in your drains (whoops!) you should give hot water a try. Ensure that it’s not boiling - especially to avoid cracking the porcelain of your toilet bowl. Pour a few liters down the problematic drain and see if this does the trick to flush away the grease. You might have to repeat this a few times.
As a preventative tip, we recommend using an environmentally friendly drain cleaner on a regular basis. We use Total Drain, a bacterial drain maintenance product used to keep your drains flowing by slowly consuming buildup. Although “bacteria” doesn’t sound great, this is good bacteria! We promise. It eats up the debris in your drain that could potentially create a clog in the future. Making this a monthly habit in your home maintenance tasks can save you a headache down the road!
We’re happy to serve you in your time of need! You can give us a call at (780) 429-3600 or simply click on the chat icon in the bottom left corner of your screen. You’ll be connected to one of our representatives immediately. When you speak with us, we’ll be able to send one of our Edmonton plumbers to your home right away if necessary. We’re looking forward to meeting you!