“My toilet wasn't flushing, so I called Mr. Rooter and they sent Curtis over within 1 hour of my call. He gave me an estimate which I accepted, then he did his work quickly and efficiently. Great service from Curtis and staff at Mr. Rooter, I would definitely use them again for future plumbing needs.”
Evan , Edmonton, AL
“This is by far the best company to hire for your repairs. It’s hard to come across both skill and great customer service in one, but these guys have just that. The receptionists are always so friendly over the phone. And my technician, Christian, was seriously amazing. So knowledgeable and kind. I can’t say enough nice things about him and the company as a whole. So glad I found them!”
Laura McKenna , Spruce Grove, AL
“We had an issue with our sump pump on Wednesday and Kris Johnson came to replace it on Thursday. He was friendly and knowledgeable. I highly recommend!”
Raelene S. , Spruce Grove, AB
“Kris was very polite and fast. He was very informative and the job cost a lot less then I expected! I highly recommend Mr. Rooter! Thank you Kris!”
Kyle L. , Edmonton, AB
“We tried to deal with a clogged main drain ourselves by renting an auger...the stress is not worth the price of getting it done right (within the hour) by the professionals. Thank you Chris for coming to the rescue with your expert help and advice. Thank you Ashley, for getting us set up. Very much appreciate the outcome of this yucky situation. Thank you so much!”
Kim A. , Edmonton, AB
“Josh and Jamie are an excellent team. Very nice gentlemen with a good knowledge of their business. Informative but without the uncomfortable hard sell. They got the job here done well and in good time – all the while demonstrating good humor and thoughtfulness. Mr. Rooter will be my very first call should plumbing concerns arise again for me.”
Pamela B. , Edmonton, AB
“Josh visited our home to fix our leaking tap. A call beforehand informed us of when to expect him. Josh explained what needed to be done and made contact with our landlord to discuss options. Josh was polite throughout and was able to give us advice about how to prevent the problem happening again.”
Sally G. , Sherwood Park, AB
“I finally broke down and called a plumber for some back up issues in my basement. The tech, Scott, was on time which was great, went promptly to work and managed to get the drain flowing again. Unfortunately after running laundry I discovered that the clog moved. Called in and left a message and got a call in the morning for a return. They fit me in the same day and after some checking managed to clear the 2nd block (cat litter). Now everything is flowing! Scott was very nice, worked well and cleaned up after. They did not charge for the return trip and work which was part of the warranty of the first work. Thanks guys!”
Tom R. , Edmonton, AB
“I was extremely impressed with the service and quick arrival. Chris was friendly, professional and went above and beyond what I expected to ensure I was a satisfied customer. He explained to me what he needed to do and why, and was extremely efficient! I am definitely going to be contacting Mr. Rooter again for future plumbing work. I totally recommend them!”
Debbie M. , Edmonton, AB
“Scott Huber came out in an emergency situation and was fantastic. Our drains were cleaned out and visually inspected with an explanation of the issue. Highly recommend! Thanks again Scott!”
Dana T. , Leduc, AB
“Scott Huber came to our emergency quicker than our appointment time. He was very professional and explained our situation in simple layman's terms. Completed the service and doubled checked everything. Great guy...fantastic service.”
Tim Z. , Leduc, AB
“Josh was amazing, very friendly and helpful. The appointment to replace our toilet was seamless and he gave us great tips. Will definitely call Josh again for future services. Thanks Josh!”
Lealia F. , Edmonton, AB
“Kris was on time and did an excellent job! Highly recommend Kris Johnson to take care of your plumbing needs.”
Tony G. , St. Albert, AB
“Main sewer line had become blocked due to tree roots. With 3 kids, I needed it back ASAP. Scott was quick to arrive in the evening and help us out. Very friendly and professional! Thanks!”
Amy K. , Edmonton, AB
“Chris came promptly, as promised, when we called regarding our clogged drains. He was most helpful answering our questions, advising us on what needed to be done and what it would cost. He was very careful to keep our home clean even though he had just been at a very muddy job site before ours. I would recommend Chris and Mr. Rooter for sure.”
Kit H. , Edmonton, AB
“Scott was fantastic! We have 2 dogs and a very curious 8 year old, and he was friendly and professional. Excellent service and excellent work! Thank you.”
Rebecca S. , Edmonton, AB
“The hose in my kitchen sink broke and flooded my floor, my parents had used Mr. Rooter so they suggested I call them. The company sent out Scott, who was very professional in assessing and fixing the issue. I asked him to also fix my bathroom faucet, which was nearly 40 years old, and he did that job on the same day as well. The bathroom job wasn't easy due to the age of the original products, but Scott worked it all out and his manager made sure that I was a satisfied customer and the work was great. Scott even offered some advice on upkeep of the new products and helpful information on the warranty. I'm so happy to have a working sink in my bathroom again and grateful for Mr. Rooter's ability to fit me in on short notice. Overall, I'm thankful to have two working sinks back in my life! I will totally share this company name with friends and co-workers. These are good people working hard to make sure the job is done right, so I'm certain I'll call these guys again should I need any more plumbing help.”
Katherine L. , Edmonton, AB
“My tech, Kris, showed up exactly when they said he would, he even called to let me know he was on his way. Kris brought everything he needed and went out once to pick up a part that would work better. The estimator/manager Claude came out a week in advance to quote the job. Both of these men were extremely professional and very knowledgeable. This was a big job replacing my old cast iron main stack and running new supply lines. I would not hesitate to use their services again.”
Brian C. , Edmonton, AB
“Owner/manager delivered me a bottle of biochoices on the way to work. Above and beyond the call of duty as far as I am concerned. The technicians are informative and honest. Could have replaced my water heater (which I thought was the problem) but repaired a plastic nozzle which was causing the problem. Kudos for his honesty with me. Their techs always explain what the problem is and how they are going to fix it. I would highly recommend Mr. Rooter for any plumbing problems.”
Chris W. , Edmonton, AB
“Big thank you to Claude for the work he did. He went above and beyond. Again, thank you!”
Richard M. , Edmonton, AB
