Frequently Asked Questions:
Do you charge overtime?
Never! We don't believe in charging you overtime. Gaining your trust is much too important to us and that’s why we agree on finishing a particular job, not on spending a certain window of time in your home or business. We believe this gives you the certainty that our Edmonton Plumbers will be efficient and get the job done right the first time. This way, your valuable time isn't wasted and we ensure that your plumbing will be quickly back in working condition for you to use.
Are ALL of your parts and workmanship really guaranteed? No loopholes?
Yes, we really do guarantee the work we do in your home as well as all the parts. Our Edmonton Plumbers are so well trained and experienced that we never worry about the work they do in the homes of our Mr. Rooter customers. Our system works because of the skillful plumbers we have on board and the advanced tools that they use. They'll also come to your home with quality parts if anything needs replacing. We ensure that the parts being used in your home have a good track record and high-performance ratings before ordering them. The combination of knowledgeable staff and quality parts is what makes our offer of a guarantee possible. What does this mean for you? A risk-free transaction and total peace of mind - if anything goes wrong you won’t be left stranded on your own.
How accurate are your estimates of the final bill?
Our estimates are the final bill. For most issues, we can come in, assess the situation and give you a quote on the spot. Because we work at flat rates, our plumbers are very easily able to determine what the fixing of your problem will cost. At Mr. Rooter Plumbing Edmonton, we always make sure to give you an exact estimate before we begin any work. And then once we're done, you can be sure that the bill will be in the exact amount discussed beforehand. We won't inflate the cost after performing the service - our plumbers stick to their word!
I want to make the right decision. Do you have any references?
We absolutely do and are more than happy to supply you with them. Check out a full list of local Edmonton plumbing reviews here. These testimonials speak for themselves. We're grateful for our customers who were happy enough with our plumbing services to go out of their way and leave us some kind words about their experience!
What should I expect when I call a Mr. Rooter Plumbing Edmonton plumber?
First off, one of our plumbers will schedule a designated time to come to your home and stick to that appointment time. Our Edmonton plumbers come to your home in full uniform so that you know exactly who is at your door. Before starting any work, Mr. Rooter plumbers will confirm the cost with you so that you are fully aware and agree on the work that will be performed in your home before it starts. Once our plumbers have finished up the job, they'll clean up after themselves, replace any furniture that may have been moved and make every effort to leave your home in the exact condition it was found (other than your newly fixed plumbing!) The bill that you receive will be in the exact amount that was agreed upon before performing the work, so you can be confident that there won't be any surprises. Before our plumbers leave your home, they will make sure that you are totally comfortable with using any new fixtures and will demonstrate any new maintenance necessary for the newly installed plumbing in your home. Mr. Rooter wants to leave you confident in knowing how to take care of your home - and for anything you can't do on your own, we're there to help you with our fully guaranteed work.
How far outside of Edmonton are you willing to travel?
We are more than happy to come to your service throughout all of Edmonton and will extend into surrounding areas as far as Sherwood Park, St. Albert, Sturgeon County, Fort Saskatchewan, Devon, Leduc, Spruce Grove and Stony Plain. Give us a call and we will gladly let you know if your home or business is within our reach.
Call a Top-Rated Plumber, Edmonton!
Scheduling an appointment with Mr. Rooter Plumbing is simple and easy.
Call (780) 429-3600 today!
Experience the Mr. Rooter difference today. We aren't your typical plumbing service - we go the extra mile to you leave you happy and comfortable with our work. What’s more important - we sincerely care to perform the job right and to leave you happy despite your plumbing emergency. Mr. Rooter’s 46+ years of experience have fostered our excellent reputation in the community and we’re going to keep it that way. If you're experiencing any sort of plumbing issue in your home or business, give us a call at (780) 429-3600 anytime. Yes, anytime - we're here to serve you day or night, 24/7, even on holidays. You'll be glad to have made the right choice with Mr. Rooter Plumbing Edmonton!