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Flooded Basement? How to Choose the Right Basement Leak Repair Service

Is there anything worse than walking down into your basement and discovering that you have a plumbing leak that has flooded the entire space? This can be so frustrating for Scarborough homeowners who are often confused about which steps to take next.

The second that you realize you have a basement leak, you're going to need to spring into action and do something about it. It'll be important for you to schedule basement leak repair through a reputable plumbing company to clear up the problem.

If you allow a basement leak to linger for too long, it could lead to the ruin of everything in your basement. It may also lead to mould and mildew growth in your basement in just a matter of days.

You'll want to hire expert Scarborough plumbers that offer professional basement leak repair immediately to fix the issue and get things in your basement back to normal. Take a look at how to go about hiring the right basement leak repair company below.

Begin by Checking Out Which Basement Leak Repair Companies Operate in Your Area

If you've experienced a leak in your basement in the past, you might already know who to call when you find that you have another one. But if you've never had to work with a basement leak repair company before, you're going to want to kick-start your search by checking out all the options that you have in your area.

Compile a list of basement leak repair companies by Googling something like “basement leak repair near me” and taking a look at all the companies that pop up. You might be surprised to see how many companies can provide you with assistance when you need a fix with a basement leak.

You should not simply pick the first one you find when you look online for a basement leak repair company. You'll be asking for trouble if you take that approach in most cases. Instead, you should create a master list of companies and go from there.

Look for Companies That Can Provide You With Emergency Services

There are some plumbing projects that you might be able to put off for a few days, a few weeks, or even a few months. If, for instance, you want to install a new toilet in your master bathroom, that's not usually going to be something that you'll need to do right away unless it's leaking.

You should, however, be prepared to have basement leak repair done right away. The longer you wait to fix your basement leak, the bigger the problem it will become.

For this reason, you should look for basement leak repair companies that specialize in providing emergency services for their residential customers. They should be ready, willing, and able to take a trip out to your home within just an hour or two to lend a hand with your flooded basement.

You can begin to narrow down your master list of companies by seeing which offer emergency services and which don't. It'll help you to whittle away at your list and leave behind only the companies that can assist you in a hurry.

Track Down Companies That Have Plenty of Plumbing Experience

Pulling off a basement leak repair isn't a job that you should leave up to someone without a wealth of experience. In a perfect world, you're going to want to bring in a company that has decades of experience working on basement leaks, if at all possible.

There are some instances in which the source of a leak in a basement might be obvious. But there are also times when a plumbing company will need to do a little digging around before landing on the problem.

If you work with a company that hasn't seen the inside of their fair share of basements over the years, they could very well miss an obvious issue and overlook it. That could lead to your basement flooding again, which could put you back to square one and make you regret hiring the wrong company.

Don't be afraid to read through the “About Us” pages on different plumbing companies' websites. They'll indicate how long a company has been in business and give you some sense of what you can expect while working with them.

Read Reviews for Basement Leak Repair Companies

As we touched on earlier, you're not going to want to wait around too long before calling on a basement leak repair company to come out to your home to deal with your plumbing problem. The problem is going to continue to intensify if you don't act quickly.

But that doesn't mean that you shouldn't still do your due diligence prior to hiring a basement leak repair company. You should browse through their website, and you should also see what some of their past customers have to say about them and their services.

In this day and age, you shouldn't hire anyone to come and do work in your home without glancing through their online reviews first. If you skip the online reviews, you would be passing up on an opportunity to get to know the company better.

You should try to get a better idea as far as what a company can bring to the table by using their online reviews to your advantage. This will let you know what others in your community think about them and make you more confident in your final decision.

Compare the Basement Leak Repair Prices Offered by Different Companies

When you know that you need to have basement leak repair done, it's natural to worry about what it's going to cost you. Many homeowners are scared that they're going to have to spend a small fortune to have their problem fixed.

You could end up having to shell out a decent amount of money to take care of the problem at hand. But you shouldn't be forced to shell out any more money than you absolutely have to while making repairs following a basement leak.

It's smart for you to call around to several companies that you're considering to see what kinds of prices they offer on their basement leak repair services. You might find that one company charges a lot less than others while also having a reputation for providing superior services.

Yet, your ultimate goal shouldn't just be to find the cheapest basement leak repair service. That may result in hiring a subpar company completing a temporary fix in your home.

You also shouldn't put yourself in a position where you're having to spend an arm and a leg to fix your basement. Keep calling around to various companies until you find one that will get the job done correctly for the right price.

Make Sure Companies Provide You With Flat-Rate Pricing

One of the things that you might find when you begin contacting plumbing companies and asking them what they'll charge for basement leak repair is that some of them may try to give you the run-around. They'll refuse to provide you with upfront pricing for their services, or they'll shy away from giving you a flat-rate price.

This is not the right way for companies to go about doing business. They should be more than happy to deliver upfront, flat-rate pricing to their customers. It often helps their potential customers to make a decision to work with them in the first place.

If you don't obtain some kind of quote from a basement leak repair company in advance, they can charge you almost anything that they want once they're all done. That could put your bank account in a real bind and dig you deep into debt.

With this in mind, you should move on from even considering a company if they're not going to be upfront about their pricing system. You want to work with someone who is going to be honest.

Put a Few Companies' Customer Service Teams to the Test

From the minute that you first reach out to a basement leak repair company and start asking them about their services, you should put them to the test. This will involve doing more than just making sure that they can help you with a basement leak and asking them about their prices.

It'll also involve listening to the way in which they treat you and the kind of customer service that they provide. When you start speaking with someone from a plumbing company, you should think about:

  • How they greet you when they answer the phone

  • How much information they ask you for before providing you with an estimate

  • How they go about trying to help you solve your particular problem

Do your best to gauge how friendly and helpful the representatives from the different basement leak repair companies are. You don't want to give your business to a company that isn't 100% committed to providing the best customer service around.

If you ever feel like you're getting anything less than excellent customer service, you should hang up the phone and give a different company a call. Otherwise, you're going to end up with a huge headache while dealing with a company that doesn't value customer service in a big way.

Locate Companies That Are Going to Stand Behind the Repairs They Make

Just about every single basement leak repair company out there is going to swear by their services. They'll tell you that they'll do whatever it takes to fix your basement leak. But how many of them would be willing to come back and make more repairs down the line if the initial repairs were not enough?

As we alluded to above, fixing a basement leak can be a tricky thing. It's not always easy to track down the problem in a basement and repair it since there are so many plumbing pipes located in the average basement.

As a result, the company that you hire to help you out needs to be fully prepared to work hard to fix your problem. They also need to stand behind all of the work that they do by giving you some kind of guarantee.

By working with a company like this, you'll feel better about the repairs that have been made in your home later on. You'll know that they were done right, and you'll also know that you can count on a company to come back if need be.

Choose the Company That Stands Tall Above the Rest

As you can see, there are a few steps needed between the time you discover a leak in your basement and the time you hire a company for the fix. Hiring the right basement leak repair company can seem like a very daunting task.

But as long as you follow the steps laid out here, you should be able to have the best company in your area come out to your home soon to make the necessary plumbing repairs. It'll make your basement leak problems a thing of the past in no time at all.

Start Your Search for a Great Basement Leak Repair Company Today

Are you in the market for a basement leak repair company in Scarborough right now? If you are, we would love to talk to you about how we can help.

We've been providing a wide range of plumbing services for more than 50 years, and we have tons of experience when it comes to fixing basement leaks. We can get your flooded basement under control for you so that you can get it all cleaned up again.

Contact Mr. Rooter Plumbing of Scarborough today to arrange to have us visit your home to fix your basement leak once and for all.