Unfortunately, household plumbing problems are pretty common in Edmonton and surrounding areas.
So it's essential that you find a Local Edmonton plumber who will make your life easier and not one that could create more problems.
What Makes for Exceptional Plumbing Services?
This list is not exhaustive, but there are certain things that will make a plumbing service stand out and above all the others.
1. Friendly Estimates With Upfront Pricing
When you're looking at a plumbing disaster, you're in a vulnerable place. A respectable plumbing service understands this and doesn't take advantage of the situation.
The best plumbers will conduct a professional diagnosis of the problem with integrity and will provide an upfront quote before starting any service. They should be willing to explain exactly what plumbing problems you are undergoing, in a friendly and patient way and not act like you have already accepted their service.
2. Trained, Reliable Professionals
You need to be sure your professional plumber has been trained and knows what they are doing whether they’re still an apprentice or are a journeyman plumber. As we all know there are good and bad in every profession so do your research to find a shop that has great plumbers doing great work! Plumbing companies should never send an inexperienced plumber that doesn’t have the experience to do the job, but some of them do.
Each and every plumber should possess the knowledge to solve your plumbing issue so you don't have to worry that it's not being fixed properly.
3. Great Rates and Service
You can do an internet search to look for plumbers with best rates. But can you be sure you're getting the best service?
The old saying "you get what you pay for" isn't always true. But it can take time to find an affordable plumber who charges a fair price while offering premium services.
And time is the last thing you have when the only toilet in your house is backing up.
You want plumbers who will treat every project will the utmost respect and offer their best work until they obtain full customer satisfaction. Making your home safe and sound should be their primary concern and they should take pride in their work.
Be sure that your plumbers stand by their work with a guarantee. You want a team that offers a 100% satisfaction guarantee so that you can feel confident that once they finish working on your pipes, you're good to go (no pun intended).
4. Not Heavily Advertised
Of course, plumbers need to advertise. After all, they are running a business.
But be wary of plumbers who do too much advertising - particularly on mainstream media. If they're claiming they're the absolute best in the entire metro area on TV and in magazines, take heed.
Of course, it's risky to go with a plumber you know nothing about. But you certainly don't want to just settle for the gigantic well-known plumbing company either.
Their big name could mean an impersonal and untimely approach to your problem.
5. Customer Testimonials and Referrals
Do you know someone who just had some plumbing work done? Why not ask them how the service was. Was the price fair? Were they prompt? How did you feel having them in your home? How was the quality of their work? These are some great questions to ask someone who has had a plumber out recently.
If you are not so lucky, you might have to rely on the online community. There are plenty of sites that host reviews of service companies in Edmonton. The most popular sites here tend to be Google and Homestars but you can do all the research you’d like. Make sure to look at the recency of reviews, the average rating, and also how the company responds to reviews (especially the bad ones).
6. Established Business
We’ve all seen home renovation shows and the disasters they uncover. Unfortunately, we find similar situations all the time. When you are choosing a plumbing contractor keep in mind that established businesses can’t just close the doors and get a new phone number when things go wrong. Honest, hard-working plumbers stand by their business. Most get to work and fix problems because they have spent years building a name and reputation that they don’t want to abandon.
However, when things go wrong for the small contractors some have made a living off of running away from their problems. It is all too easy to avoid phone calls from an angry customer or even close the business and start fresh again.
No plumber is perfect, and sometimes things can go wrong. So make sure that you are working with a company that will stand behind their work and make it right when things go wrong rather than running for the hills!
Does Your Plumbing Service Make the Grade?
Don't spend another moment worrying about the next plumbing disaster. Problems will arise whether you worry or not. The best thing you can do is be prepared by having a trusted local plumber with the required training and tools ready to offer a quick hand. That’s where we come in. Contact Mr. Rooter Plumbing of Edmonton so you can rest easy knowing that all your plumbing problems will be handled professionally, responsibly and reliably. Give us a call at (780) 429-3600 to learn more.