Does searching for a “plumber near me” on Google when you need help with a leaking faucet or clogged toilet make you feel frustrated?
When there are so many options to choose from, it can feel overwhelming to know if you’ve made the right choice. It can feel like you pick a random company and hope for the best.
At Mr. Rooter of Edmonton, we get how tough it can be to find a plumber that listens to your needs, has the experience to solve your plumbing problems, and will treat you and your home with respect. Whether you need someone who can install a new water heater, unclog your kitchen sink or help you out during a plumbing emergency, you need to be able to count on your Edmonton plumber.
To help you choose the right Edmonton “plumber near me” without the stress of an impersonal Google search, we put together this guide. Continue reading to learn the best way to find the greatest plumber for you.
1. What Do You Need Your Plumber to Do?
Before searching for a plumber, it’s helpful to consider the scope of the work you need done in your home. The greater the challenge, the more picky you might be when it comes to hiring a plumber. For instance, tightening a leaking faucet or unclogging a kitchen sink are pretty standard tasks that most plumbers should be able to complete without incident. However, repairing multiple clogs, assisting in an emergency situation, or installing a new water heater are tasks that require a certain level of expertise. You’ll want to take the extra time to find a plumber who has plenty of experience and will get the job done right the first time.
At Mr. Rooter of Edmonton, each of our plumbers are highly trained and possess years of experience on the job. Not only do each of our plumbers have a range of experiences that lend well to any task—big or small—but we also consistently go above and beyond to deliver outstanding customer service to each of our clients.
2. Research with Intention
If you search aimlessly on Google for a “plumber near me,” then you will end up choosing a random plumber from a list of all seemingly qualified companies. However, there are a few other ways to narrow down the list and double-check just how qualified a given company really is. For instance, websites like HomeStars and the Better Business Bureau will let you know if the business you’re looking at is accredited, if there are any complaints lodged against the company, and what consumers think about their services.
Also, while conducting your research there are a few telltale signs indicating if an Edmonton plumbing company is professional and experienced. Look for the following while researching “plumbers near me”:
Does the plumber wear a company uniform?
Do they schedule appointments?
Do they arrive in a company vehicle?
Will the plumbers have all the tools for the job?
Do they offer upfront, flat-rate pricing?
Do they offer a guarantee on workmanship and parts?
If, like Mr. Rooter Plumbing of Edmonton, the plumbing company you’re interested in hiring checks these boxes, you know they are a company you can trust.
3. Look for References
Seeing an Edmonton plumbing company’s references is key to knowing whether or not they will be a good fit for your needs. There are many ways you can find a plumber's references including: asking family and friends, looking online, and asking the company for references directly.
If someone in your social circle recently had plumbing work completed in their Edmonton home, be sure to ask what plumbing company they used. Getting a first-hand account from someone you trust is invaluable when it comes to knowing whether a plumbing company is trustworthy or not. Plus, it will save you the time and hassle of tedious “plumber near me” searches.
If you can’t get a first-hand account or would like the peace of mind of having additional references, the next best thing is looking online. Google My Business is a particularly excellent reference resource because the reviews tend to be detailed, current, and plentiful. Google My Business will provide you with a range of reviews, so you can see the 5-stars and (if there are any) the 1-stars.
Lastly, another way to get references to a plumbing company is to call the company directly and ask for their references. At Mr. Rooter of Edmonton, we’re always more than happy to give prospective clients our references. We invite you today to give us a call at 780-429-3600 or to reach out to us online to learn more.
4. Prepare Questions to Ask
After you’ve narrowed down a couple options for plumbing companies to hire, it’s helpful to ask the plumbers a few questions to get a sense as to whether or not they are the right fit for you. Additionally, having a list of prepared questions will give you confidence while going through the hiring process. Some questions you may want to ask include:
How long has your company been in business?
Are you licensed?
Can you provide proof of insurance?
When would be the tentative timeline?
How do payments work? Methods of payment?
Do you have references?
Will you bring the right tools for my home repair task?
Will you clean up after you leave?
Do you offer a warranty on your services?
5. Experience Matters
How much experience your plumber has does make a difference when it comes to solving plumbing problems. Not only do years of experience tend to also indicate professionalism and expertise, but the more experience your plumber has the greater likelihood he or she will be able to act quickly when unforeseen circumstances arise. The more experience a plumbing company has, the greater chances the plumbers have in resolving issues and getting the job done right the first time.
6. Check for Licensing and Insurance
Hiring a plumber that is licensed and insured is a good indication that you’re hiring someone trustworthy. Do not hire a plumber that does not have the correct licensing and insurance, it’s not worth the risk! Insurance is meant to protect both you and the plumber in the event that something goes wrong.
At Mr. Rooter of Edmonton, we guarantee that each of our plumbers is licensed, insured, and has the correct certifications. While this is not the only way we seek to earn your trust and illustrate our expertise, it is an important aspect of ensuring we provide consistently excellent service.
7. Discuss Pricing
Asking about pricing when you hire a plumber is considered a normal part of the hiring process, so don’t be shy about getting your questions answered. When you inquire about pricing with the plumbing company you're interested in hiring, be sure to ask about the entire pricing process—not just the estimate. Some plumbing companies might present a fair sounding estimate only to surprise you with a significantly larger bill that you weren’t prepared for.
At Mr. Rooter Plumbing of Edmonton, we offer upfront pricing to all our clients and never hide behind hidden fees and surprise costs. Rather, the estimate we give you upon learning about your plumbing job is the price we stick to. We guarantee that the price you agree to, is the bill you get. Additionally, we never charge for overtime hours. We understand that plumbing emergencies can happen at any time—and often do happen at the worst times possible. No matter the time of year or day, our plumbing experts are here for you.
8. Leave a Review
While this step is not part of your process for hiring the right “plumber near me,” it will help the next person looking for an Edmonton plumber. We suggest you leave a review that outlines the following to be most helpful:
Leave a detailed account of the work you had completed
Outline what your experience was like
State whether you would hire the plumber again
Why Choose Mr. Rooter of Edmonton?
The Mr. Rooter brand has more than 50 years of industry experience, so we understand that a properly running plumbing system is integral to the safety and happiness of your home. You rely on having access to running water every day—when you get ready for work in the morning to when you cook dinner in the evening. When your basic need for running water, efficient waste management, and even the heating in your home is compromised, it can cause unnecessary stress to you and your family’s lives.
When you have a plumbing problem, the team at Mr. Rooter of Edmonton ensures we do everything we can to efficiently solve that problem—without compromising on quality—so you can go back to normal as soon as possible. We pride ourselves on our reliable and outstanding customer service. After you hire one of our skilful plumbers, you’ll never have to search for “plumbers near me” again.
In addition to industry expertise, what sets Mr. Rooter of Edmonton apart from our competitors are our values. Since the original Mr. Rooter was founded in 1970, our company has remained committed to those core values. When you welcome one of our plumbers into your home, you can have peace of mind knowing that we will:
Put your needs first. At Mr. Rooter of Edmonton, we prioritize our customers above all else. From your initial phone call to the final project clean-up, we ensure you have a positive experience with our services.
Treat you and your home with respect. We understand that it’s a disruption to welcome a stranger into your home to fix a plumbing issue. That’s why we always treat you and your home with integrity.
Maintain your home’s cleanliness. Having to deal with a big mess after your plumber finishes a job can be very stressful. When you hire Mr. Rooter of Edmonton, we guarantee that your home will be left as clean as we found it.
Be friendly and courteous. Our plumbers are truly happy to help solve your plumbing problems. Our positive attitude shows through our friendly and approachable customer service.
Earn your trust. The team at Mr. Rooter of Edmonton not only understands the importance of our first job with you, but also the importance of each job after that. We consistently provide excellent customer service to earn your trust time and time again.
Act with integrity. Each part of the Mr. Rooter experience is grounded in honesty and reliability. We genuinely care about providing the best experience for our customers.
Maintain a fun work environment. Having an issue with your plumbing doesn’t need to be more stressful than it already is. When you hire our professional plumbers, we will treat even the most stressful situations with professionalism and positivity.
Expertly solve plumbing problems. We are industry leaders when it comes to accurately and efficiently fixing your plumbing issues. From clogged drains to backed-up toilets, our plumbers have the skills to tackle any problem.
Dealing with a Plumbing Emergency?
Plumbing emergencies always strike at the worst time. Whether you are dealing with a backed-up sewer or a broken water line, the plumbing professionals at Mr. Rooter of Edmonton are there to help. Searching for a “plumber near me” in the middle of the night or right before a big event only adds to the stress of handling an emergency situation. Instead, give us a call and one of our available plumbers will help you as soon as possible.
Our expert plumbing team will arrive as quickly as possible to your home, solve your plumbing problem in an efficient, professional, and courteous manner, and provide you advice on how to prevent a similar issue from happening again.
Choose The Right “Plumber Near Me” in Edmonton AB
Are you ready to stop aimlessly searching on Google for a “plumber near me?” Rather, we hope this blog has given you the insights to finding the right plumber for you. If you need help with a plumbing concern right away, our skilful and professional plumbers are the team for the job. Whether you have a leaking faucet that’s been bothering you or you’ve had a pipe burst, we’re ready for action!
We invite you to give us a call at 780-429-3600 or request a job estimate today and the team at Mr. Rooter of Edmonton will start solving your plumbing problems as soon as possible.