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Very professional...excellent with communication...impressed

Peter was very professional and after doing his work made sure it worked and was spotless

Excellent service, even during Covid-19 times. Timely response and setting up an appointment. Thank you very much for helping us out!

Omar was very kind and answered all our questions with lots of detailed and helpful tips! It was the Friday of a long weekend but he didn’t rush to just leave cause it was 6:30 pm. He ensured we wouldn’t experience the same problem and …

Dedication

Honesty

Great work ethics (cleaned up afterwards)

Constant dialogue with job progress

Polite, professional and friendly

Appreciate the fast,competent and friendly service in my time of emergency!

Stellar work done by Amid Azimi. Work was thorough, clean and timely. Would definitely recommend.

Great service.

Good job.. Just too expensive.

We were very pleased with the work Fernando and his helper did for us. We would not hesitate to use this service again.

Paul Davies

Quick response and very professional. Not too pricey considering it was an emergency call out.

Prompt service...very friendly and knowledgeable.

Prompt & reliable...Robert cassell was great

Service was quick but was very Expensive to just fix the leaking shower

I was very pleased with Jason’s knowledge and attention to detail. Thank you for your help.

Excellent technician. Prices were a little too expensive

Plumber who came to the house was very professional and knowledgeable. Didn't try to scam us into having services done that weren't necessary.

Eventually on time, cleaned each area after work completed, removed all old bits, explained in detail what needed doing, more expensive than anticipated – but everything now works!

Guys were great..: just too bad it was so expensive lol

Sean was very friendly and courteous and fixed the issue promptly

Although, in my humble opinion, I believe you are a tad on the expensive side I would definitely

recommend you to others.

Sean Carroll is an extremely competent, knowledgeable and well mannered young man and was

able to diagnose, explain …

I called Mr. Rooter with a pluming problem and was able to arrange for a technician to come to my house the very next day.

Mr. Robert Cassels showed up at the appointed time. He was courteous, friendly and very helpful at explaining the …

The plumber found a simple solution for the leaking and decided to charge me only for the trip, which was anyway significant. I appreciate that he was not greedy, as I was expecting a huge bill.

Easy to book. Fast. Kept up to date on arrival of service man. Service guy was friendly, professional and quick to resolve the issue. I love that I got a picture of the service guy before he showed up so I knew who I was expecting. He fixed…

Easy to book. Fast. Kept up to date on arrival of service man. Service guy was friendly, professional and quick to resolve the issue. I love that I got a picture of the service guy before he showed up so I knew who I was expecting. He …

Promptness and dialogue on what is going to be done

When we called & had to leave a message their prompt reply was much appreciated

Fast

Mr. Cassells was on time and very efficient. Didn’t take long to complete and did a very good job. Very professional and friendly.

We had Rob C. Change a kitchen tap for us. He did a tremendous job and was really courteous and friendly. We would highly recommend him and if I need a plumber in the future, I would request him. Mr. Rooter is a bit pricey, but it was …

Scheduler was excellent and understood my urgency. She explained the upfront charges whether we decided to proceed with their recommendations or not and how it was factored into my billing. Schedule followed through with promises. i. e. …

I was happy the technician ( Conor Mathews) responded quickly to my call, unplugging the toilet and properly sealing it around the bottom. He explained everything before and during the process including the cost of everything. I appreciate …

Was in time, assessed, serviced and was an over all nice guy. Would reccomend if asked.

Robert from Mr. Rooter was friendly, answered all of concerns, and most importantly, resolved my plumbing issue. Great service at a great price.

Highly recommend them!

Excellent Service. Your technician, Shaun Carroll, was really great to deal with. Would recommend to anyone.

Service are great ,well done

Job well done!, Clean up afterwards was very much appreciated and the plumber, Shaun, was very courteous and informative.

The plumber was great at explaining what was happening and why. However l found the price high,

I was so impressed with the plumber that came by. He took his shoes off. He was polite. Explained the options for work that could be done. Was hard and fast and so very very clean. He left us feeling like we could handle smaller problems if…

Peter was great. He took the time to explain everything and the work was completed in good time. He cleaned up and my sink was left spotless.

Our plumber was Anthony Morrissey. He did an excellent job repairing the discharge line for our sump pump, and installing a new sewage pump. He was knowledgeable, courteous and responded very quickly. The response time was especially …

L

1. Good response time to initial request. Timely updates.

2. Plumber provided excellent service and clear communication. Thanks, Peter.

He explained everything to me..............he came here when he said he would and he was 1 hour faster in doing the job than he said it would take ...........after changing 3 toilets he cleaned up all the boxes that held the toilets…

Fast

The plumber was very professional and helpful. He was able to fix our issue right away and also provided alternative solutions. And the cost was reasonable. Thank you Rick!

Ziggy I believed was the Technician that provided the work. He was very knowledgeable and took the time to explain the work to me. I have had other discussions with other plumbing companies but no one was thorough as Ziggy. He was very …

service was great, was expensive but I needed the job done.

That there are high standards for the plumbers that work for Mr Rooter and that the company is trustworthy.

Informative feed back.

Friendly knowledgable technician.

Very knowledgeable came to house to address my issue very quickly was happy with my plumber Rick did excellent job would call again but hope I won't have to a little pricey but worth it