“On Saturday evening early January 2018 we had a problem with our sewage pump. Cory and Frasier responded to our call. Not only did they fix the problem, they took the extra time and care to explain to us what was causing the problem in order to prevent this from happening again. We had another company in before this who did not take the time to do this. They were efficient, professional and pleasant.”
Ryan & Steffanie M. , Iona Station, ON
“Cory is efficient and very knowledgeable; highly recommend him!”
Heather , St. Thomas, ON
“Mr Rooter to the rescue!! We're currently renovating our kitchen / powder room and needed to get our old toilet removed before our new floors could go in. We were in a bind because the shut off valve to the toilet was shot and there were no shut off valves to the sink in the powder room. Since our floor was scheduled to go in the very next day, we needed to get this problem resolved ASAP! We called Mr. Rooter's emergency line and they had someone at our house about an hour after our call. Patrick was SUPER helpful and great to work with! highly recommend working with him :) Would 10/10 call Mr. Rooter again!”
Laura Tiffin , london on, ON
“I would recommend you anytime. Super service!”
Patrick L. , London, ON
“We live in a 120 year old home in the Old South part of London. With the basement flooding with every load of laundry and every rain, Patrick came and diagnosed our problem pretty quickly and gave us a couple of options for the solution. He even mentioned a City Grant we might be able to receive. It was a major job and took him a few days to accomplish (snaking the blockage, breaking out the basement floor, installing a pump, and replacing and rerouting some of the old drainage pipes to the proper drainage system) We found Patrick to be reliable, hardworking, and great to work with. He talked us through every step and was open to all of our concerns. We would give the service he provided a 6 out of 5 if there were room for a bonus star!”
Jane G. , London, ON
“I had a broken pipe in my basement and Cory came over at 11 pm on a Tuesday night and fixed it. He told me it had been a 15 hour day for him but he took the time to fix the leak properly (as another plumber had been to my home 9 days prior for the same problem and only did a quick fix that came apart 9 days later). Cory fixed it right, replacing the pipe. He was very efficient and professional. I really appreciate the work he did.”
Lisa P. , London, ON
“We called Mr.Rooter and Cory was fantastic! He assured me he would find the answer to our problem and resolve it, and he did! I cannot thank Cory and Dave enough. They were professional, knowledgeable, informative, and thorough! Cory went above and beyond our expectations and we are so grateful. Would highly recommend them to anyone.”
Tiffany H. , Aylmer, ON
“Cory was awesome. He came and unplugged our clogged toilet. It took a while but he was persistent and a real funny guy with lots of hilarious plumbing stories. He actually made this a fun experience. I highly recommend and ask for Corey he's not just a "nice guy" he's a great guy!”
Benjamin V. , London, ON
“We had Cory come by this evening to unclog our kitchen sink. He was very professional and careful with our furniture and appliances. He used 2 different types of snakes to attempt to clear the drain. Although we weren't able to get the sink completely unclogged, he will be back to take care of us in a couple of days as it's turning out to be a bigger job. Would definitely use and recommend again.”
Mary P. , London, ON
“Late in the evening, a flushed toilet backed up in a sink in the basement. I immediately look up on the internet and find Mr Rooter. Both Dave and Patrick of Mr Rooter gave professional service and advice and gave us the confidence that our problem would be handled quickly and efficiently. Indeed, we are back to normal and I am so grateful for the great service we have received. Without reservation, I would recommend these folks to anyone with this kind of problem. I will call them for service for any future work that we need.”
Susan E. , London, ON
“Dave and Patrick came and removed our garborator, rebuilt the plumbing and put in a new faucet for us. Not only did they do a great job but they were a pleasure to talk to as well. Quick, efficient and very professional, I cant say thank you enough. I would highly recommend them any time. 5/5 stars!”
Jonathan O. , London, ON
“When neither my son or I could remove rusted on washing machine hoses I called Mr. Rooter. Patrick came the next day and with two sets of monkey wrenches and a LOT of muscle he got the job done. He was funny, professional and non judgmental when he saw the amount of rust on the hoses. Mr. Rooter is, and always has been, my go to for plumbing issues in my home. Thank you for always being there!”
Brenda H. , London, ON
“Very thorough and informative on the step by step process. Clear communication and great customer incentives for current issues and/or future plan or issues.”
Mo H.
“William was fantastic. Very professional. Pleasant and extremely courteous. I would recommend his services to anyone.”
Brenda R.
“Today was my first interaction with your company. Your service rep Will came out, was very professional, friendly and competent. He was very pleasant to talk to and wasted no time in diagnosing the problem, explaining the fix and cost and got right to work. I highly recommend your company and will def. contact you for any future plumbing problems.”
Kenneth C.
“Promptly, friendly and professional. I will definitely recommend you to anyone!”
Jody F.
“I called Mr. Rooter on a Saturday after hours. I got the answering service. John the technian called me back within 10 minutes and 25 minutes later he was in my house working. He fixed the problem (sewer back up) and put my mind at ease. John was very professional and polite. I will definitely call Mr Rooter again. Thank you John”
Peggy V.
“My family and I had the most unfortunate backup event in our basement on the 20th of February of this year. We were holding a party for my 15 year old son and had a home full of kids etc.. I gave Mr. Rooter a quick call pleading for assistance and the phone receptionist was very nice forwarding our call right away to a local plumber on call. Cory showed up promptly, was kind courteous and very professional. He handled the chaos with calm friendly understanding which I was extremely grateful for. He came to our rescue fixing our problem and informing us of our warranty and all other pertinent information. We had a back up 2 days later and Cory promptly came back and very very kind explaining the issue and what we needed to do to fix it. Thank you Cory!! I would have given our experience a 5 star however there was one other employee that showed up that was highly unprofessional. When Cory asked him for assistance he answered very inappropriately and took prodding to help out. We are grateful we had Cory to work with! Thank you. Autumn”
Autumn V.
“Great job guys from the opening phone call to the end result. I had an issue with a leaky faucet; it was old and out dated. Cory gave me the option of repairing it or replacing it. Out with the old in in with the new I figured. Cory installed a faucet I supplied for a fair price and was done within 20 minutes. Grand work Cory. Keep it up Mr. Rooter.”
John J.
“So far it's great, did a good job and a very good representation of the company, I will recommend your company to other people and will definitely be using your company in the future.”
Lee T.
“Was very pleased with Dale's work, he went beyond what we were expecting and we will definitely being using his services again.”
Andrew M.
“I was very happy with the fast service as I called a couple companies and Mr Rooter was the only one that has shown up.”
Caeol G.
“I was very happy with the work that Dale did, he was very helpful and professional.”
Keith L.
“John was out and did an exceptionally wonderful job, work was done very well, John explained everything and I could just tell that he knew what he talking about. He brought all the right tools and got the job done a day ahead of schedule.”
Gary W.
