Serving West Kelowna & Surrounding Areas Change Location

Read Our Reviews

What People Are Saying About Mr. Rooter of West Kelowna

Be the First to Leave a Review

Write a Review

    Please select your rating.
  • Please enter a name for display.
  • Please enter your city name.
  • Please select your province.
  • Please write a quote.
  • Please enter your review.
  • This isn't a valid email address.
From 43 reviews
Kevin Grimm
Kevin Grimm

Ryan was very professional, and went above and beyond with cleaning and disinfecting after himself. While that may not seem to matter when the virus is gone, it shows his commitment to doing what's best for the customer.

via Google
Nash Qureshi
Nash Qureshi

Very helpful, Very prompt and very courteous.

via Google
Silkey Downing
Silkey Downing

From our previous times of using Mr. Rooter, we have always had a wonderful experience with their plumbing services. Just today, Shawn came up to our place to fix our pipe leak and he was very friendly. 10/10 would recommend using Mr. …

read more
via Google
Stephanie Swaisland
Stephanie Swaisland

Great experience. Replace water main from the street to the house and did it on time and on budget. While working in winter conditions, snowing out, and really did a nice job of cleaning up after.

via Google
Jeniffer Ally
Jeniffer Ally

Very professional

via Google
tasiaraye
tasiaraye

Amazing service. Had a water pipe burst from the cold and called this morning. Arrived in under 30 minutes on a Sunday to turn our water off and returned later in the evening to fix. Had everything fixed in 1.5 hours once he returned and …

read more
via Google
Mitch Murphy
Mitch Murphy

Great place to work, I've been with the company for about a year and have found the level of integrity and respect for employees and customers to be phenomenal.

via Google
Louise
Louise

Very professional.

via Google
Pippa August
Pippa August

Highly recommend Mr.Rooter , our hot water tank quit and these guys were there within hours to replace it! Very friendly service and competitive pricing! Thank you again !!

via Google
Squeak A Roo
Squeak A Roo

Came out within hours of my call to replace our hot water tank. Shawn was friendly and professional and did a great job. Price was very reasonable. Overall a very positive experience.

via Google
Danielle Said
Danielle Said

Mitch Murphy helped me out and he was awesome. So professional and nice. Was very thorough and quick. Super impressed.

via Google
Darren Hedstrom
Darren Hedstrom

Highly impressed with the all around service from Mr. Rooter. I was able to call in afterhours to get advice managing the immediate issue and they had a technician (Scott) out the next day. Not only did he replace our hot water tank, but he…

read more
via Google
Andrea Demerais
Andrea Demerais

Great service, called on Thursday and they have a plumber here by Friday of the long weekend! Mitch Murphy was a consummate professional, very friendly, courteous and respectful of my home. He came to tackle 3 problems but was able to …

read more
via Google
Ian Robertson
Ian Robertson

Great service and attention to detail.

via Google
Leszek Ptaszynski
Leszek Ptaszynski

Quick, and very professional. It was emergency repair, and it was done within 2 hours. I was away from the house, but I was updated on the progress of work, and given all the info I needed. Great job!!!

via Google
shelly dawn
shelly dawn

Thank you so much Ryan!! You did a wonderful job. Indeed will call you again if needed.. Great Big Hugs

Will recommend you to anyone ..

To the lady that answered my call.. Thank you, you were so pleasant and sweet.

Response from business owner

Thank you Shelly for using our services. We know there are a lot of choices out there. Ryan, Paula and the rest of the Mr Rooter team.

via Google
Bea W
Bea W

thanks Ryan for being punctual, courteous and for doing a good job on our kitchen drain!

Response from business owner

Thank you Bea. Glad we were able to get everything sorted out for you.

via Google
Kray Mitchell
Kray Mitchell

I have used Mr. Rooter multiple times for a range of services now. From fixing a leak inside my wall, to replacing all the POLY-B pipes in my mobile home. The staff is always friendly and on site work has been fantastic.

Prices are …

read more
via Google
Gary Brandner
Gary Brandner

Prompt and courteous. Very happy with the service.

via Google
Nelson G
Nelson G

I am so thrilled with the 7 year relationship we have with this company! With major renovations underway, these guys have again demonstrated to us dedication to safety, ethics and such a willingness to jump in on time and work hard.

Don't …

read more
via Google
Rod Odlum
Rod Odlum

Called Mr. Rooter and was helped by a friendly and efficient dispatcher who got a technician to us very quickly. Great work by technician Ryan – friendly, knowledgeable and thorough. Nice manner dealing with us as customers.

via Google
Genevra Cavanaugh
Genevra Cavanaugh

Timely, efficient service delivered in a friendly, professional manner by an experienced and highly capable tradesman. We are very pleased with your service.

via Google
Amir Anthony Shahidi
Amir Anthony Shahidi

Excellent service that you can rely on from a personable and professional plumber.

via Google
Kerry Knoll
Kerry Knoll

Friendly people who did what they said they were going to so with no hassle.

via Google
Doug Floer
Doug Floer

Prompt, professional, knowledgeable service. Well worth the money. Thanks Ryan.

via Google
Tarah Murdoch
Tarah Murdoch

we had some big problems and he made everything real simple I am glad I called

via Google
Shirley Pacholok
Shirley Pacholok

I purchased an existing home which had a septic system. I needed Mr Rooters services to locate and assess the existing system. To start with, the lady who answers the phone and arranges appointments was amazing, she was prompt, efficient, …

read more
via Google
Syl Zazula
Syl Zazula

I have had 2 jobs done by Matthew Field from your company and have experienced very good workmanship, job costs as per quote and completed in a timely and professional fashion.

Based on my experience working with Matthew Field I highly …

read more
Response from business owner

Thank you for using our services, we appreciate your business and look forward to helping you if any other plumbing issues should arise.

via Google
Gerry Bowbell
Gerry Bowbell

Excellent experience!

Response from business owner

Thank You Gerry for trusting Mr. Rooter Plumbing with your plumbing challenge.

via Google
Silas Stewart
Silas Stewart

I don't normally write reviews but I had to after the amazing service I received from Jack Reidford at Mr Rooter Plumbing in Kelowna. This man went above and behind and fixed multiple problems at my house. Once he even fixed the first …

read more
via Google
Martin Jankowiak
Martin Jankowiak

Excellent, quick service. We discovered a water leak in our walls one morning. The lady that answered the phone was very helpful and nice. The technician, David, showed up on time and was very friendly, and showed up here within an hour and…

read more
Response from business owner

Thank you for allowing Mr Rooter Plumbing to help with this challenge. We understand how a small leak could turn into a major issue. We look forward to helping when you are ready to have your water heater replaced.

via Google
Richard Luehr
Richard Luehr

great friendly service. and for a price that will please your pocket book. dont make the mistake of calling the other guys with a similar name.. you will get confused as to why they weren't the same.

via Google
Anna-Leena Hartiala
Anna-Leena Hartiala

Mr. Rooter has been my GO TO company for several years. They took care of all our plumbing needs with our dry cleaning business. They were ready to come at a moments notice if we had an emergency. Not only did they do a great job, but it …

read more
Response from business owner

Thank you Anna-Leena. It has been our pleasure taking care of your plumbing needs over the years. Our staff always Strives to provide world class service and solve any issue with the best solution possible. I was happy to hear that you are now able to have some free time away from the dry cleaning business. Hope you are getting to travel and spend time with your family.

via Google
Daniel Dayneswood
Daniel Dayneswood

April 2016. Had a backed up drain/sewer line and called Mr. Rooter. Paula was friendly and helpful on the phone and they came out same day and worked around my schedule. Mike was polite, friendly and respectful. He was knowledgeable and …

read more
Response from business owner

Hi Daniel

Thank you for the great feed back on Mike and Paula. It is important for our associates to hear that all their hard work is appreciated. Thank you for choosing Mr rooter Plumbing and our team looks forward to serving you with any future plumbing concerns that may arise.

via Google
Chris Reimer
Chris Reimer

Excellent service, very upfront with pricing

via Google
Sherri Dubbeldam
Sherri Dubbeldam

Michael Crandell came to fix a plumbing issue and was really a very wonderful, amazing, thoughtful, and knowledgeable and made a very tough situation resolved in a couple hours. Jack last night was very helpful, and Kathryn the book keeper …

read more
via Google
Randy Cowling
Randy Cowling

We had an emergency with potential flooding on a rental property in West Kelowna. We contacted Mr. Rooter who had worked with us before and one other contractor as we knew the inbound water main had to be replaced and it might be a big bill…

read more
via Google
Janessa Brown
Janessa Brown

Truly a 24 hr service, they always have same day service when ever I call. I know if there is any issue with the plumbing in the house that Mr Rooter will find and advise me of it. Excellent communication with Jason, Scott and Matthew …

read more
via Google
Corinne byington
Corinne byington

I had Mr Rooter Plumbing to my home to repair my shower. Paula was very accommodating and scheduled the appointment so it was convenient for me. I would use Mr rooter again and would definitely recommend them.

via Google
David Tarasenko
David Tarasenko

Called Mr. Rooter Kelowna on a leaking main water line. City works was replacing main curb valve so Mr. Rooter bypassed to neighbour's house. Mr Rooter had crew out the next day and water back on that afternoon. Excellent service! Even …

read more
via Google
Jamie Sands
Jamie Sands

My wife and I were put in a very tough position with a waterman break outside of our foundation. We were first referred to Vison Mechanical, we had a guy come out and his suggested fix would of cost us upwards for $15,000 as they did not …

read more
via Google
D W
D W

Awesome service from Jason. Replaced our entire water line and left our yard as they found it. Replaced the sod as well as spreading new top soil and adding grass seed. These guys are true professionals and we appreciated the service, …

read more
Response from business owner

Thank You Derek. It was a pleasure to complete this project for you. If we can help with anything else in the future please do not hesitate to call us. The Mr Rooter team.

via Google
Olivia eva
Olivia eva

The plumber that came to check the leaking faucet was very professional. He checked and replaced the piece that was broken (sorry don’t know the name of the piece). He was very clean, and didn't do any mess at all. Great service, I will …

read more
via Google