Mr. Rooter Plumbing of Toronto ON Change Location
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What People Are Saying
About Mr. Rooter Plumbing of Toronto ON

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  • “Shout out to Samuel Belay - we couldn't find the leak under our kitchen sink but Samuels skilful eyes spotted where the drip was coming from.. we had a new faucet installed and he pointed out future problems that we told about before but didn't fix. Samuel installed ne pipes and ensure everything was fixed and working properly. yay no more drips or worries about the pipes if you want someone quick and efficient ask for Samuel. thanks for the work.”

    Laura Davis , Toronto, GU

  • “Peter B. was friendly, very thorough and knowledgeable and readily had available the hardware we needed. The entire process from calling about my problem until the completion of the work was easy and quick. I'm so glad I called Mr. Rooter for help when I needed it.”

    Dorothy , Toronto, OH

  • “Had an issue with a toilet that needed attention and received exactly what I needed from the Technician Bob K. and his apprentice. Will keep a quote for a complete toilet replacement for future consideration. Did not wish to do a full replacement at this time. Thank you!”

    Karen D , Etobicoke, ON

  • “I wanted to let you know that how disappointed I was with my experience with your company and your service technician (Peter Borusk) who came to my house for an estimate. After assessing the problem he gave me a verbal estimate of $680.00 to unplug my kitchen sink. I was shocked clarified $680.00. when he said yes I asked for a breakdown and he said “that was his (Mr. Rooter’s) price and asked if I wanted the sink unplugged or not”. I told no thank you and called another plumber. Clearly I will not be recommending Mr. Rooter and would like my customer review to be added to your website. JD”

    JD , Toronto, ON

  • “Robert Cassles was excellent. He was very thorough and explained everything to me so I knew what was going on. Keep up the great work!!”

    Keaton , Bowmanville, ON

  • “Ali from North York was prompt went right to the problem. Listened to my concerns, was quick and efficient, and let me know what to do when and if the issue recurred. I would call them again.”

    Frank W. , Thornhill, ON

  • “Excellent customer service. We dealt with Alex from Mr. Rooter and he was excellent from start to finish. Alex answered all of my questions and made the whole experience very easy. I would recommend Mr. Rooter and Alex to anyone looking for professional service as well as efficient and quality work. Thank you for making an uncomfortable problem comfortable.”

    Eric W. , Markham, ON

  • “Waqas Ahmad was the representative who was sent to service my leaking valves and replaced my bathroom sinks. He did a phenomenal job; he was neat, time efficient, and extremely courteous. Also, his partner Ali was very helpful and efficient. I highly recommend these two representatives for any of your plumbing needs.”

    Maria R. , Woodbridge, ON

  • “We noticed a water leak from our basement washroom into our laundry room. Rick, our technician, was able to identify and repair the pin hole leak in the elbow of our sink drain. During Rick's visit he also provided extra safety tips regarding water damage, which I found very helpful. I would recommend Rick from Mr. Rooter anytime.”

    Lucille O. , Ajax, ON

  • “Chris Cochrane was fantastic. He arrived within the window provided to me and when he was on site he was friendly, courteous and very helpful. Most importantly he was able to stop the flooding in the basement "without a trace" or leaving behind any mess. After spending all night bailing water it was nice to have someone who cared equally about my home in keeping it dry. Thank you Chris.”

    James S. , Toronto, ON

  • “From first contact to end of job. I was delighted with this company, especially Chris and the team that performed the labor. They were on time, courteous, respectful, and made the whole experience impressive. They arrived in the rain, were smiling, put up their tent, and got to work. Asked if they could put the dirt on the neighbour's side and allowed me to check with my neighbour before they proceeded. Big gold star for that simple show of respect. When they were finished you would never have known they were there. Aside from the actual job that I was paying for and doing that really, really well, it was the manner and professionalism that I so much appreciated. I give a 6th star for this crew. Well done and a sincere thank you!”

    Geoff S. , Toronto, ON

  • “I had two faucets installed and two toilets repaired. Ziggy explained clearly what needed to be done and the costs. I am completely satisfied with the work completed. I have dealt with Mr. Rooter for years and I highly recommend them.”

    Pierre C. , Scarborough, ON

  • “Jason applied his plumbing techniques and abilities to our kitchen , bathroom sink and shower this morning. I was very impressed by his ability and the thoroughness in resolving all matters. In addition, Jason offered pertinent advice to correct a situation affecting our shut off valves. He was courteous and friendly as well as explanatory regarding what was needed and how he would proceed. In sum, quality customer service.”

    Randy P. , Scarborough, ON

  • “Brian was on time, friendly, and even though the problem was intermittent, wasted no time in changing the part (under warranty) and fixing the issue. The work was done quickly and everything was cleaned nicely. 100% positive experience. Happy to provide my highest rating and full recommendation.”

    Marten H. , Toronto, ON

  • “Only being in our house for 9 months, we realized we had sewage coming up in our basement while doing the laundry. Travis and the rest of the guys spent less than a week replacing our broken clay pipes from the main line all throughout our basement (adding the back water valve). Despite the chaos we went through just before we go on vacation...this company is amazing! Vladimir and Roman left the inside of our basement very clean. Travis was always quick to get back to me and always made sure we knew what was going on. Chaya with admin was also very pleasant to deal with. Good work!! We'll recommend you guys for sure to anyone.”

    Ashley R. , North York, ON

  • “Called Mr. Rooter for 2 things; running toilet and leak under kitchen sink at the valve. Nasir showed up on time and checked out both of my problems. He discussed my options for both problems and cost. Note: I had the inside of the toilet rebuilt a few years back. As I suspected it was time for a new toilet. Nasir left to pick up a new one, was back in no time, and had it installed and working in what seemed like minutes. The joy of not hearing it run every 15 minutes was a to good to be true. Next onto the problem under the sink - I live in a condo and unfortunately cutting water to the pipes for the kitchen sink involves the building shutting down the water in that entire set of pipes. Nasir came down with me to talk to the property manger to sort out what could be done. I have to say I am so impressed that Nasir came up with a solution that didn't involve the water in that set of pipes being shut down. Nasir was amazing. Again the job was done in no time and up to the condo standards. I highly recommend Mr Rooter and hopefully you will be lucky enough to have Nasir show up at your door. Thank you Nasir!!!!”

    Laura. M , Toronto, ON

  • “When we found out that our main water valve broke I was completely stressed! Chris and Fernando were absolute superstars in coming out super quick and being incredibly diligent in helping to resolve the issue quickly. They explained what work needed to be done, what I needed to do, and even waited for the city to return to turn our water back on. In an emergency situation where I genuinely didn't know where to start to fix the problem, they were absolute heroes. I am so grateful for their help today!”

    Cristina H. , Brampton, ON

  • “Phil and his coworker came to our house for a laundry room drain back up several weeks ago. We have an older house with some...creative plumbing in the basement. They spent time thoroughly snaking the drain and discussing possible long term solutions with us. Excellent customer service.”

    Dani M. , Oshawa, ON

  • “Mon evening I noticed water and sewage coming from my basement drain, toilet and bathtub. I called my neighbour in a panic and she found Mr. Rooter's number. I got through to speak to someone right away and within an hour Phil was at my door. A very nice man with an easy smile and a wicked sense of humour who made me feel at ease. He took the time to diagnose my problem and also earned my confidence. The work had to be done so I arranged for next day service. Roman and Vlademir came and within 2 days everything was completed. Fast and professional service and my house remained neat and clean. I'm very happy that I found Mr. Rooter and will continue to use them whenever I have a plumbing problem. I was very impressed with these guys...they work HARD and are still pleasant at the end of the day. Thank you for doing such good is certainly appreciated”

    Aileen Phillip , Richmond Hill, ON

  • “Travis, our lead technician, explained the solution to our problem very clearly. The crews pay very close attention to detail and have done a fantastic job keeping the house as clean as possible. I can hardly notice any dirt on the floor a few foot away from the working area. I have 3 children under 2 years old, they managed to have the drain working again within a day with minimum interruption to our daily life. At the time I returned home from work, our problem was already solved! Mr Rooter will definitely be my future go-to plumbing specialist. Highly recommended 5/5!”

    Mathew , Toronto, ON

  • “Our kitchen sink backed-up and after phoning around to get a few quotes we chose Mr Rooter. The service technician Robert Cassels was so AMAZING! He worked super-hard to fix the problem, and he communicated the issues and what he was doing all the way along. What an OUTSTANDING customer service experience it was. Robert you were the BEST!!! I would highly recommend him for ANY plumbing job. Thanks so much again, you made a stressful situation so much better.”

    Kim , Scarborough, ON

  • “Today, Will and Dominic came to install a new toilet in my cellar. A tricky job, but one they were completely competent in addressing. I will be sure to recommend Mr. Rooter to my friends. They are knowledgeable, courteous, and efficient.”

    Dot , Toronto, ON

  • “Justin R. came to our home after the city had come to turn off our water. It was quite late. He quickly got to work replacing our old shut off valve where the city water comes in. No small feat considering how narrow an area it is in. Next he replaced the indoor valve for our garden hose. Both work very well now. At all times he made sure I knew what he was doing & why. I appreciated his professionalism. I will keep Mr. Rooter’s number at hand but always ask for Justin. Of course I would not hesitate to pass his name on to anyone who needs a plumber. Well Done Justin.”

    Chris H. , Toronto, ON

  • “I had Mr. Rooter come to my parents house this week and his service was outstanding. My parents are elderly and he made sure he took his time to explain every detail to them and as well as to me. He made us feel comfortable and trusted. I would highly recommend Mr. Rooter to all my friends and family. I would happily call mr. Rooters back again because of Camilo's service alone.”

    Sarah G. , Toronto, ON

  • “The customer service from Mr. Rooter was great. Brian MacRory was very polite and knowledgeable. He quickly assessed the issue with our washing machine. He troubleshooted the problem with excellent knowledge and was very friendly through the whole process. I would definitely recommend Brian and Mr. Rooter to my friends.”

    Stephanie H.

  • “We had Robert Cassels come to our home for a camera inspection of our drain. Robert was on time, very courteous and extremely knowledgeable. We would definitely recommend him to our friends and family. Thank you so much Robert for a job well done :)”

    Scott A.

  • “Our plumber was Rick. Very nice & knows what he is doing. Would use Rick again.”

    Gail G.

  • “Mr. Phillips was punctual, efficient, skilled, and extremely knowledgeable about service and proper maintenance of product replaced. Mr. Phillips was friendly and offered practical advice to my wife and I in keeping sinks from clogging and faucets from breaking down. As a customer with Mr. Rooter for over 20 years, we could not be more pleased with his work. If we should or our children need plumbing service again I would certainly recommend Mr. Phillips. Many thanks.”

    Jack N.

  • “Mr. Brian MacRory showed up on time and delivered the best services that I have seen so far. He figured out the issue quickly and addressed it with the highest quality. Brian is very punctual, knowledgeable, expert, clean, helpful, polite, tidy and efficient young man and eager to please and to get the job done to my satisfaction. Thank you so much Brian and Mr. Rooter for your excellent services. I will definitely recommend Mr. Rooter to my friends for every single plumbing services.”

    Ali B.

  • “Quick response, very pleasant service, call after service to see if I was satisfied, very clean, definitely would call again, especially Waqas Ahmad, nice young man.”

    Fern H.

  • “Mike was at our place about an hour after I called to replace a toilet flush valve on Good Friday. Estimate was given before the work was begun. It was done as estimated and in a timely manner. Highly recommend Mr Rooter for your plumbing needs. I have used them before- same professional service Dave North York.”

    Dave O.

  • “We moved into a new house and needed some plumbing work done ASAP. We called Mr. Rooter, as we do every time we need a plumber. They dispatched a great guy out to us within a couple of hours. He specked the job, gave us a price and got down to it. At the end of the job Mike cleaned up, billed us exactly what he had quoted and was a complete pleasure to work with. My loyalty was rewarded once again with impeccable customer service. Thank-you!”

    Mary-Anne & JP B.

  • “A stuck toothbrush in the toilet was blocking the water from properly flushing. It looked like we might have to get a new toilet as it seemed to be firmly lodged. But Robert's perseverance paid off and eventually he managed to hook it with the snake and get it out. I am very happy with the service!!!”

    Ruth B.

  • “We would just like to say thank you to George who sorted out our frozen pipes today. We are new to Canada and did not even know that pipes could freeze. After hours of hard work he sorted the problem for us. Fast service and very professional. We would highly recommend.”

    Zoe C.

  • “Brian M. came to the rescue. He worked diligently and professionally to get to the root of the problem with our kitchen sink at our office. It was no easy task, but he didn't complain or blink an eye. He was arrived on time, was courteous and friendly, knowledgeable about the problem and how to solve it and he even provided a solution how to keep the drain unblocked. We talked a bit about Mr. Rooter and it was clear to me that Brian is proud of what he does and who he works for. He is definitely a good representative of Mr. Rooter. Would recommend him (and his colleagues) to anyone with water/plumbing problems.”

    K W.

  • “Brian explains everything you need to know about the problem. We called him back to investigate our complain and he responded in a timely manner. He left making sure his job is accomplished. Professional.”

    Francisco S.