What People Are Saying
About Mr Rooter Plumbing of Mississauga ON

“Your service person Chris Ford was at my house Nov. 20 2018 he was professional, courteous, and informative, his work was efficient and well thought out. I am happy to say that he has been one of the best service professionals we have ever had at our house, we would highly recommend him. Thank you for your Mr. Rooter excellent company service. Very happy , Regards, R Miszczuk”

Robert Miszczuk , Mississauga, ON

“Thank you so much for sending your plumber Andrew, the customer service experience was outstanding. He was clear up and up front and very thorough in his work, not mention friendly to speak too about the work. Well done we will be looking to use your plumbing services again. Sonya”

Sonya , Mississauga, ON

“I had plumber Andrew Elliott service my kitchen sink and washing machine drain today November 7, 2018. It was a same day call as it was urgent. I have nothing but praise and appreciation for the efficient, prompt, professional, respectful and excellent service Andrew provided. I have dealt with this same company before and I also had excellent experience. Rate was very reasonable as well. Thank you so much.”

Lin G. , Mississauga, ON

“I called Mr. Rooter due to a plumbing issue and less than enchanting customer service situation with a competitor that would not even acknowledge my telephone calls. My entire experience with Mr. Rooter from the initial phone call to the interaction with the technician was exemplary. I need to acknowledge Mr. Andrew Elliot for his prompt diagnosis and resolution of the issue in such an extremely personable and professional manner. Not only will I never call that competitor (or any others for that mater) again, I am resigned to the fact that Mr. Rooter is the ONLY option to deal with any and all plumbing issues in the future. Thank you for the positive experience and setting the bar for how a customer should be treated. Gareth A”

Exemplary Service , Mississauga, ON

“Jared and his partner came out to help me with some plumbing needs. They were great. Very professional and courteous and very informative. They cared about my issues and understood my situation. I am very happy with their service”

Jennifer F , Mississauga, ON

“This was my first time using Mr. Rooter and they definitely have a repeat customer! The overall customer service experience was excellent but in particular I greatly appreciated the service Sean Carter provided. When he came to our home he was polite, professional, thorough and most importantly he was honest about pricing and very fair. He was patient to fully explain everything, answer our questions and did a fantastic job. Thank you so much Sean, you are amazing!”

Darlene , Mississauga, ON

“Very happy with Mr. Rooter for its professional service and for sending tech Curtis Joy, who not only fixed two challenging plumbing problems but was prompt (early actually), genuine, courteous, explained and showed exactly what was wrong and how it would be fixed, double and triple checked all his work, and left the work areas cleaner than he found them. I can’t imagine the job being done any better. Thanks.”

Mike B , Mississauga, ON

“This is the second time we have used Mr. Rooter. The tech's name this time was Eric Leite. He is professional, punctual and personable and solved the problem promptly. Mr. Rooter's Customer Service is impressive and we will be using them again in the future. We requested a quote for more work and the email quote arrived within an hour.”

Larry , Mississauga, ON

“We had a wonderful Experience using Mr. Rooter. We woke up to a leaky shut off valve on the morning we intended to leave on vacation. Neil Rouzes showed up within an hour and went well above & beyond our expectations to help us out & get us fixed up and on the road without too much delay. He was professional & beyond helpful.”

Mike & Melinda , Mississauga, ON

“Nick D. arrived this evening to repair our shower diverter in the time slot we were given. He was very knowledgeable and personable. Nick worked efficiently to repair our shower and let us know upfront what would be done and the cost we would incur. It was so refreshing to have such a friendly repairman! Would definitely recommend his work to others!!!”

Christine , Mississauga, ON

“Once again and as always, excellent work done by Mr. Rooter Mississauga. A special thanks to Anthony T. who did such a fantastic job, and was such a pleasure to chat with while he worked diligently. If you want the job done right, call these guys every time!”

Ana K. , Mississauga, ON

“We had a backup in our sewer on Saturday morning and called Mr. Rooter. Mike Mattine showed up in an hour and scoped the drain, which cleared it enough to get us going again. We needed a clean out installed for the city to do it's job. Mike's crew installed a backflow valve and cleanout on Monday morning 9am. The city was then able to snake out the roots. Mr. Rooter's people were efficient, responsive, and left the place cleaner than when they arrived.”

Pacy S. , Etobicoke, ON

“Your technician Alex Mac Ewen came to our house for a service call. He was, to say the least, absolutely fantastic, polite, respectful & professional. He explained everything he was doing and worked in a very efficient manner. He complimented us on how well our home was maintained and was the best service person of any trade we have ever had, would recommend him and your company to anyone. Also the person I booked the appointment with was excellent, I believe her name was More, very good to deal with. Mr. Rooter is the only service company we have used that called back the next day to inquire on how the service went. That's a great policy made us feel that you cared, keep up the good work we will call you again when we need service. Regards.”

R. M. , Mississauga, ON

“The appointment was arranged the same day we called on a Saturday afternoon. Mr.Rooter service let us know 40 min in advance that the technician was on his way to our location. Technician Jared showed up on time to asses the job and estimate cost. I was also given a choice of options and advice on job particulars. Existing faulty faucet turned out to be a no name one, so finding any parts would take weeks with no guarantee at all. The replacement of the entire set was decided as the better way to go. Two days later Jared again came on time with all hardware ordered before through Mr.Rooter to finalize the job. It took several hours of hard work to complete due to a very small space to work in. Jared, with the help of a young apprentice, did a very good job and provided reliable, professional and clean service. I would definitely recommend Mr.Rooter services. Thank you all for a job well done.”

Antoni W. , Mississauga, ON

“Had an issue with a blocked kitchen drain on a Sunday morning and Alex Macewan was sent to help us out. Susan gave us continual updates as when to expect him and he showed up as promised. The job was trickier than it first appeared but Alex never gave up and solved our problem to our complete satisfaction. Alex was very friendly and answered all of our questions and gave us a few tips as well. Totally satisfied with the job and can easily recommend them for anyone who is having plumbing issues.”

Ian G. , Mississauga, ON

“Sean Carter, our plumber, was great. He explained everything in terms we non-plumbers could understand, he was quick, courteous, very efficient and everything works great! I'm keeping his business card and recommending him to everyone :) Super happy we now have a regular person we can count on for any future occurrences. Thanks, Mr. Rooter for hiring such an awesome person.”

Nicky A. , Mississauga, ON

“Sean was assigned to install a new kitchen sink and faucets. Long story short, the sink we bought didn't quite fit so he had to come back on Sat - his day off. He did, and then we discovered that the faucets we bought were the wrong ones in the box. Sean came back again on the Sunday - again on his day off and in sub zero temps. No complaints and very pleasant. A true pro. I also want to mention Dominic who was so professional, calmed me down , explained the pricing and arranged to have the job done very quickly. Thanks again.”

Sharon , Mississauga, ON

“We were serviced today by Jared Hossack. I wish to provide an outstanding review of his service. He was punctual, efficient, knowledgeable of alternatives, affable, willing to discuss alternatives without pressure - a pleasure to interact with. We're extremely satisfied by his work and the interactions we had with him, and with his home office. High recommendation after having less than satisfactory service from a previous plumbing service we employed. The recommendation for Mr. Rooter was offered by a neighbor of ours. We're glad we took that recommendation. We will not hesitate to contact Jared again for future plumbing needs.”

Barry G. , Etobicoke, ON

“Excellent service from start to finish.........from the woman who took the initial call to Jared Hossack who provided the service. The initial contact was friendly and professional-they responded promptly with an appointment and followed-up exactly when they said they would. Jared was very courteous, informative and efficient. He was highly respectful of being in someone's home and did a thorough and professional job. He was a pleasure to deal with. Thank you. Lisa K”

Lisa K , Mississauga, ON

“Customer service was excellent from the call centre to the technician. The technician, Neil, was friendly & professional. He arrived on time & was very informative & helpful. The job, which was unclogging a drain, turned out to be more complicated than expected (due to some quirks in the builder installation) but Neil went above & beyond to ensure that the drain was functioning to my satisfaction. He offered advice to alleviate future problems. Bonus - the price set at the outset was the price at the end of the job.”

Linda , Mississauga, ON

“Service to my toilet was done quickly and leaving me with knowledge for future events. If I have a plumbing problem I will be sure to contact Mr. Rooter. Thank you James Ryder Hopefully I will not have a issue but if I due it's Mr. Rooter for me.”

Mike , Mississauga, ON

“This is my second time having Mr. Rooter come to the house and the same technician Nic, was the one who did the work. I was very pleased with Nic and the job he did. He was methodical and kept me informed throughout the job, showed me what was what before as well as when the job was completed. The new pipes look good and secure and water is draining "free and clear". Things were left nice and clean afterwards. I appreciated Nic's kind and friendly manner and was very satisfied with his professional abilities. I will definitely call upon Mr. Rooter again if need be.”

Karen , Etobicoke, ON

“I had the opportunity of working with Todd White this afternoon at ... Todd is extremely courteous, knowledgeable and professional. He explained the problem in words that I understood and the parts needed to replace the damaged ones. I saw him work to replace the damaged parts and felt that he did a great job. On a s1cale of 1-10 , I would give Todd White a 10 (Very Satisfied) and would definitely recommend him to others. Thanks Todd - Job well done. Arnold REGO”

Arnold REGO , Mississauga, ON

“I was very satisfied with the service I received from the first time I called the office for the appointment until Brian Macrory arrived to fix the bathroom sink. My appointment was for 9 a.m. and Brian arrived earlier than the set time which I appreciated. Brian explained what the problem was right away and completed it within 30 minutes. He was very professional, knowledgeable and courteous. I certainly will be using Mr. Rooter for any plumbing problems I may have in the future and will recommend this company to anyone looking for a plumber.”

Ava , Mississauga, ON

“I had limped along with my old laundry tub for too long! Brian MacRory came on-time, gave his expert opinion of what was needed, and then excellently and cleanly did the work he promised. A day later, after completing some dirty work in the garden, I crawled into the laundry tub and had a bath. So happy!”

Charles M. , GTA, ON

“I've used Mr Rooter twice now and the second experience was as great as the first. Daniel very patiently explained my options and helped me decide the best course of action, and he also kept me up to date as the work progressed. He showed great care and respect for my home when bringing and removing equipment. Very professional, thanks again Mr Rooter!”

Sonja , Mississauga, ON

“We had a clogged drain in our Laundry room. We called Mr. Rooter who were able to come the next day. They gave us a time window of when they would arrive and then actually called us again the next day to confirm the exact time they would be there. The plumber arrived at our place right on time. Nick quickly diagnosed the problem, gave us an estimate and asked if we'd like to move forward with the repair. Nick was friendly and courteous, extremely helpful with his suggestions on how to prevent problems in the future and, most importantly, was able to quickly and efficiently fix our problem. Before he left he reviewed the work done, made sure I was completely satisfied with his work and left the area spotlessly clean. We couldn't have asked for better service and would definitely use them again.”

Buzz Green , Etobicoke, ON

“Water Filter and Faucet Replacement I telephoned Mr. Rooter Plumbing on Friday, June 9th because our water filter was leaking and needed to be repaired or replaced. The first thing that impressed me was the courteousness of the receptionists. They could not have been any nicer. When I explained my problem with the water filter leak, they advised me that I would be put on their priority list and that the senior technician Domenic would call me back as quickly as possible. Later Domenic telephoned me and said that he would come over to examine the problem between 11:00 a.m. and 1:00 p.m. The receptionists kept in touch and Domenic and his assistant Jared arrived as promised. After inspecting the filter, they showed me the crack in it and advised me that the best solution was to replace the water filter. They showed me what options were available and the cost of each. I chose the recommended water filter system EcoWater Purification System EPS 1000. They said they would come on Monday morning at 9:00 a.m. to install it. Jared arrived promptly on Monday morning and while he was preparing to install the new water filter he noticed that the kitchen faucet was leaking. He showed me what faucets were available, the relevant cost and all the pros and cons of each. I chose the one he recommended. Within 2 hours, Jared had installed both the water filter and the faucet. I am fully satisfied with the work he did. He not only did an excellent job as a technician, but Jared was very courteous and most helpful. I would recommend either Jared or Domenic without any hesitation to anyone who needs the services of a skilled plumber. John Tellis June 13, 2017”

John Tellis , Mississauga, ON

“Eric came by to install some shut off valves for me. He arrived in the stated time and got to work right away. He assessed what I needed done, quickly put together a quote for me and within a few minutes he was at work. Eric completed all tasks in a timely manner and left all spaces neat and tidy. He took the time to answer all my questions and was a pleasure to work with. In the end, I was extremely happy with the work Eric completed for me and with this being the second time using Mr. Rooter, I am happy to say I will continue to use them in the future.”

Robin , Mississauga, ON

“Chris Ford provided exceptional service and went above and beyond to assist with the plumbing issues in our home. He was very courteous, knowledgeable and provided professional and expert service. I would highly recommend Chris Ford and Mr. Rooter's services.”

Rose , Mississauga, ON

“This is the second time in last six months that I have used Mr. Rooter, both times I have been very pleased. We had been experiencing a leak from one of our bathrooms into our family room on a lower level.and we thought it was a pipe leaking.. Jared arrived on time, he was courteous,, knowlegable and very helpful. After carefully assessing the situation he explained what he needed to do to diagnose our issue. Jared identified our problem and now we know how to proceed. He also informed us about the Advantrage plan which we both liked and signed up for. Hopefully we won't have any more "plumbing issues" but if we did we would be more then happy to have Jared back in our house to do the work. Thank you Susan & Michael Flahive Mississauga”

Susan Flahive , Mississauga, ON

“Jared Hossack arrived on time to correct two leaking faucets...one of them over 40 yrs old. He was very professional and even researched the possibility of finding parts for the very old faucet. Ultimately I decided to go with a new faucet which required cutting into the shower tiles. The result looks great and both work areas were left extremely clean. I would most definitely recommend Jared and will certainly request his services again when required.”

Barb M. , Mississauga, ON

“During the recent heavy rains, my basement flooded due to high water levels in the ground in my area. On one of the busiest 'call' days of the rainy season, and a Friday, Mr. Rooter, Mississauga office, came through. The technical supervisor was at my home most of Friday afternoon doing what he possibly could to stop the water flow . The lines were posing a challenge. After doing what he could with his equipment, with no luck, he had to set up a temporary situation to stop the flow of water coming into my basement. Once under control, he immediately set up the next step of getting a crew into my home to investigate further and remedy the problem. Again, being a Friday and weekend and lots of 'flooding' issues everywhere, the crew came in first thing Saturday morning, worked all day, found the problem and were back Sunday to finish the job. Mr. Rooter's technical supervisor called me on Sunday to find out the status and said that he would be over Monday to inspect the work. Mr. Rooter, Mississauga gave me professional and personal service from my initial frantic call to their office, to the Technical Supervisor's total involvement from beginning to end, to the completion of the work in a timely fashion I would totally recommend Mr. Rooter, Mississauga for all your plumbing needs. Great job team!”

Margaret , Mississauga, ON

“Had a valve and faucet issue for my outside garden hoses. Very old and leaky or lots of slippage when turning them on or off. He arrived on time. Suggested a more modern replacement and after some very good soldering and efficient use of the main water being shut off and pipes drained to get it done. Less than an hour later I had a faucet and valve I can be very proud of and can count on for many years of efficient usage. These guys from this office are true pros and after using them many times in the past 10 years I have never been disappointed.”

Ron C , Mississauga, ON

“Today I created a problem that required a plumbing professional. I contacted Mr.Rooter in my area and the young gal on the phone was very courteous and helpful. She listened to my situation and said that Jared would be by within the hour. When he arrived he diagnosed my problem and recommended a solution. Jared was personable, respectful of my home and i could observe that he knows his stuff. He fixed me up with efficiency. I hope that I don't need you guys in the future, however, if I have any other plumbing requirements, Mr. Rooter will definitely be contacted.”

Grant , Mississauga, ON

“Brian M was very professional and helpful in fixing my main water tap. Very responsive and it was easy to co-ordinate between their work and the city work that was required. The office staff was very helpful as well. Thanks to all the Mr. Rooter's team”

Gabe , Brampton, ON

“This was my second call (different problem) this week. My inside shut off valve for the outside tap started to leak and they needed to come late on a Sunday night. Alex H came in and made the repairs. It was nice to have somebody available on the week-end and off hours. Alex was very friendly and quick to fix the problems. For those like me who reads reviews before trying a vendor, their price are reasonable and responsive to your needs. Thank you Mr. Rooter.”

Gabe , Brampton, ON

“Great Service and on a long weekend! Todd White was very helpful and knowledgeable in trying to source a leak in our house. He was very patient and walked us through all the various possibilities/factors of the leak. He gave us a few solutions to try first before saying we had to cut open up our ceiling. Thanks so much and we will definitely use your service again.”

T. W. , Mississauga, ON

“Our toilet was clogged once again and no longer responding to our trusty plunger. I found Mr. Rooter Mississauga. With a quick response and same day appointment Todd confirmed and arrived on time, as promised. After the assessment, he recommended replacing the toilet as it was 26 years old. Based on the proposed toilet availability from his supplier, he would 'snake' the toilet to make it functional until it could be replaced. Todd provided a verbal quotation and checked stock with the supplier. Once we approved the quotation, he was able to order and install the following day. He was always very professional, cleaned up after himself, and never left anything for me to dispose of. Great work!!”

Irene S. , Streetsville, ON

“I recently had a terrible plumbing issue come up. My sewage backed up in my house from what I found out to be a collapsed clay pipe. I called Mr. Rooter and Mike showed up within 1 hour of my emergency call. This was not a small job. I was told the driveway needed excavation as the pipes were of course under it. Mike arranged for next day work. They completed the job that day. Once the replacement section was in, we watched the camera and it clearly showed more damaged pipe down the rest of the clay pipe to the city line. Mike advised me on how bad the damage was and gave his professional opinion on how we should go about fixing this. I was lucky I choose to work with the right company because afterwards, I called around to compare pricing and Mr. Rooters was the most competitive. The service was prompt, the workers were clean, and they were safe on site. The job was complete within 48 hrs of the sewage back up. I can't say enough how happy I am that Mike walked me through the problems and advised me on what should be done to make sure no further issues would happen. These guys are no joke. If you want the job done right and with professionals who provide great service with guarantees, don't risk going anywhere else.”

Logan W. , Mississauga, ON

“I was having issues with a clogged kitchen sink. I called another plumbing company first. They came and snaked my main drain but to get it completely unclogged I needed a power flush. That company was very rude and kept saying that I was to blame for the clog, assuming that I was pouring oil and chemicals into sink. I decided to call Mr. Rooter. When Marc showed up, he explained everything and the quote was fair. Marc and Brian came the next day to power flush and they were professional, polite, and made sure I was satisfied with the work. They were so friendly that I didn’t even feel bad when paying for work because my wife and I were treated with respect and they did a great job. Thanks for a job well done. I highly recommend Mr. Rooter.”

Rui F. , Mississauga, ON

“We had a quickly arranged visit for general maintenance of all of our plumbing. Two small issues were identified (before they became big issues!) and Todd White suggested solutions and took care of the issues quickly. We've been very pleased with Mr Rooter (Mississauga) and their service for the past ten years. We'd never go anywhere else for Plumbing service!”

Joan R. , Mississauga, ON

“Fast and friendly. Arrived at the house 1 hour after we placed the call. Needed a new toilet and fortunate for us he had a beauty on the truck. Installed in 1.5 hours and hauled off with the old one. Very knowledgeable, quick and clean. Anthony was the best. Explained everything including the warranty and we had our invoice in hand just after he left. 2.5 hours from call to departure, now that's service.”

R.N. , Mississauga, ON

“Called for a clogged sink drain. I was told that tech would be her at 10 am. Todd arrived on time. He introduced himself with a card and we proceeded to kitchen. He assessed the problem and we agreed to work order. He worked hard to unclog drain. Very pleased with Todd . He did a great job. Also very pleasant. Thanks Todd and Mr. Rooter.”

Andy , Mississauga ont, ON

“After discovering a leak in the kitchen faucet, I reached out to Mr. Rooter and received a call back within minutes. We arranged for a same-day appointment, and I received a further "heads up" telephone call before the technician arrived. The technician who was sent (Anthony Trapani) was exceptional in all aspects of his job performance. He was friendly, polite, professional, knowledgeable, and took the time to explain to me what had happened and my options to have him correct it. He then proceeded to fix the problem in a timely manner. I would recommend Mr. Rooter, and Mr. Trapani in particular, to anyone with plumbing needs.”

Karen K. , Mississauga, ON

“Alex did a fantastic job with a number of issues we had upon moving into our new home. He was very friendly, informative and helpful. He dealt with our issues promptly and got it done right, quickly and at a reasonable price. We are very pleased with the work Alex did for us and will not hesitate to contact Alex and Mr. Rooter again in the future if necessary.”

James and Carol , Mississauga, ON

“Today...a leak developed in the water line to the fridge, which included the actual valve connected to the main water line, I went online and participated in the online chat. The process they have is awesome. Easy to use and I got immediate action, as they connected me to the office phone while still in the online chat. They had someone on site in just over an hour. They quoted a fair price, and did the work right away, All fixed up. The dispatcher and the actual technician, "Will" on site were very professional and respectful. Quite frankly an awesome experience. I will not only use them again if needed but will refer them to anyone who has a need for emergency plumbing.”

LHW , Mississauga, ON

“I discovered a leak in my bathroom which started to damage the drywall. Anthony came first thing in the morning, identified the issue and fixed it in a timely manner. I am happy with the service and would definitely retain their services in the future.”

Tim , Mississauga, ON

“5/5 stars. My technician Sean was great! He was very professional. He thoroughly explained everything and he displayed strong communication and friendliness. My family is very pleased with the work that was done and the customer service.”

Domenic , Etobicoke, ON

“Today was my second time having Mr. Rooter (Neal) to my house. Each time, the work has been completed flawlessly with minimal intrusion. I am extremely happy with the work I had done today since there were several items to take care of. I would recommend them in a minute! Thanks!”

Kim , Mississauga, ON

“Today we had our drains cleaned by Will and Todd from Mississauga and we could not be more pleased with their work and their overall professionalism and helpfulness. Will was so friendly and explained everything in detail and took his time with us. He gave us an estimate and did the work all in the same day and for that we are so very grateful. The work was great. I highly recommend this service. Will and Todd did a very professional job and cleanup. I couldn't be more happy. Last but not least, dispatch was quick and the lady was so polite and took my situation seriously and with urgency. Very good job guys. Thanks for everything.”

Sanja , Mississauga, ON

“After several days of trying to locate and resolve the cause of a slow leak dripping down one of our basement walls, I finally decided to call in the experts. An appointment was booked with Mr. Rooter. Anthony from Mr. Rooter arrived on time, was extremely professional, courteous and knowledgeable. Within a very short time he had located the cause of the problem. It was a slow leak in a 90 degree elbow of the water supply line under the floor of the upstairs bathroom. Once the problem was located, Anthony had it fixed in no time, cleaned up and was on his way. Thanks Anthony, I would still be trying to locate the leak! My wife and I would definitely recommend Mr. Rooter.”

Ray - Mississauga , Mississauga, ON

“I submitted a request online Sunday night. I received a response first thing Monday morning and booked an appointment for Tuesday afternoon. Anthony came to help me repair some broken pipe and faucets. He was extremely courteous and professional. His work was neat and he was very clean. I was very impressed. I will definitely request his services again if I need them.”

Leslie , Mississauga, ON

“Very pleased with the response time and the work done. Will highly recommend to everyone. They answered our call for service immediately and completed the work in less than an hour. Very professional. Thank you”

Domo , Mississauga, ON

“We were hesitant about calling a big company to look into our plumbing issue but Todd W. made us glad we did. Shortly after arriving, he quickly assessed our blocked drain situation. It wasn't long before he had everything back in working order. Once the work was completed, he took time to review everything with me. Professional, efficient and personable! Would definitely recommend Mr Rooter!”

Mary E. , mississauga, ON

“We had a leak in our house on the main floor. We had a lot of people come by and take a look but no one was able to locate it until we called Mr. Rooter. Needless to say Anthony T. (the amazing ) plumbing technician came to our house and not only took his time to locate the leak but fixed it as well. Furthermore he gave us advise and recommendations on how to proceed with the damages done by the leak. Thank you Anthony for everything .”

Moiz , Mississauga, ON

“Our technician's name was Will and he arrived on time and was very courteous and nice. He was doing a diagnostic on our pipes out to the street and showed my exactly what he was doing. He showed me on the monitor the roots growing into the pipe and discussed many possible solutions. I told him that I had to leave at a certain time which did not give him much time to get the toilet back on but he managed and was done 5 minutes early. He literally left everything cleaner than when he got here! He even poured some CLR into the toilet to remove the calcium and lime and he didn't have to do that! he wasn't there to fix a drain or anything! I felt very comfortable while he was working away downstairs and would 100% refer Mr. Rooter and specifically Will as the technician to anyone I know. The little "Mr Rooter carpet" outside the front door was a nice touch too.”

Lisa K , Mississauga, ON

“I would like to relate my experience during a recent weekend call I had with Mr. Rooter. As usual, I am not shy in trying to take on small projects and in this case it was to replace a worn and damaged outdoor faucet. I bought a handheld torch and went to work in trying to remove the old spout. When I when clearly saw that it wasn't going well, I decided to give Mr. Rooter a call. Susan who took my call told me that all of the service techs were on call and would do her best to schedule something later that afternoon. Not long afterwards she called back to let me know that Sean Carter would be arriving shortly to look into my problem. About an hour later, Sean arrived and I was instantly put at ease with his warm greeting and professional demeanor. He patiently listened to the issue I was having and took the time to understand my needs before recommending a solution. We agreed on the right course of action not after and he went to work. When he was done, the results were far and beyond what my initial expectations were. My usual experience with a trade service call is one of fear and uncertainty, but Sean took all of these hesitations away. I would like thank Sean and Mr. Rooter for their commitment to excellence all while having a customer centric focus in mind. I am happy to recommend them to anyone needing plumbing related work. Well done.”

First time service call , Mississauga, ON

“Had a blocked toilet and needed a plumber asap. Was not disappointed that I chose Mr.Rooter. Mike was efficient and courteous. Showed great knowledge of the trade and had really good customer service skills. I would not hesitate to use Mr.Rooter in the future or recommend them to family and friends.”

Gary H , Mississauga, ON

“We had a leak in our garden over the long weekend so we called Mr. Rooter. They sent Anthony, a plumbing technician, over to us. Anthony came over and did a quick inspection. He explained what happened and gave us a very reasonable quote. We proceeded with the repair and he completed the job quickly. Anthony sat down with us and explained the work that he did. He also explained how we could avoid this problem in the future. Anthony was a great technician and I would recommend him to anyone who needed a plumber.”

Eliana , Mississauga, ON

“I'm very happy with the work done by Anthony. He fixed the leak in the bathtub, worked fast, and most importantly, he was respectful. If I have any need to call a plumber again, I wouldn't hesitate to call them again.”

Ricardo , Mississauga, ON

“We've had continuous service lately from Mr Rooter - plumbing in general the last year or so - but this is the first time that I actually don't feel ripped off. From calling for an appointment, to explanation of services, I think we have finally found a company that listens to us, makes recommendations and takes care of the plumbing issue. Additionally as well, if something hasn't been fixed to the extent that it should have been”

Marina T from Mississauga

“When I called Neil in to install a back water valve in our basement, he and his colleague were very helpful in explaining to us the whole process and what kind of procedures they were going to do. They were very respectful and professional. They have since come back to do a full plumbing inspection of our house where they have done a very comprehensive check and made wonderful recommendations on how we can improve our plumbing system. Chris is very clean and detailed in his work, and always helpful with our questions. I am happy that we have since become members of Mr Rooter to take care of all our plumbing needs going forward.”

Lot from Mississauga

“After having major waterproofing work done on our house due to seepage, we found that, after a major rainstorm, we were still having water issues as water was backing up from the drains. Having used Mr. Rooter on various occasions over the last 15 years (we have an old house with many old, well rooted trees) we called them out again. Chris Ford was the attending plumber who cleaned out our drain, ascertained how all the various drains, flaps, sump pumps tied in together and provided recommendations for potential future work without being too pushy. He was courteous, diligent in finding and resolving our issue and cleaned up after all his work and I will continue Mr. Rooter's services again in the future should the need arise.”

Ian R.

“Chris was over again to replace a valve in the water heater and to do a toilet rebuild. He has a wonderful personality and did a great job. As well he hooked up my new washer as a courtesy which means my husband does not have to do it when he gets home. Well done Chris.”

Elisabete K

“Domenic was very professional and knowledgeable. He was flexible and able to work around our business needs. I would recommend Domenic to anyone that would like to have their service done efficiently and effectively. Thank you Domenic!”

Melanie A

“Great job by Mark. He was thorough, knowledgeable and clean. Fixed the problem in a timely fashion. I was impressed and would highly recommend Mr. Rooter for any plumbing needs. Will definitely use them again.”

Janice , Mississauga

“Greg from Mississauga was here right on time. With his equipment he had the sewer unplugged quickly. He cleaned up after and was a pleasure to have work here. He was timely and quality of work was excellent. I will definitely call Mr Rooter Mississauga next time.”

Bruce , Mississauga

“Very professional. Gave us an exact time and showed up when they said they would, allowing us to plan our day. And most of all, our toilet works again!!!! Cochrane and his crew from Mr. Rooter did a wonderful job rectifying our problem. They were very efficient, did the work very well, and left the site very clean when the job was completed in just a couple of days. We are very satisfied with their professionalism.”

Julian

“Sean came to our place to install our new toilet and laundry faucet last weekend. He was very professional, and patient explaining to us what he was going to do. After he set up the new toilet and faucet, he took time to test them to make sure they were working properly. He also did a a good job cleaning up. We would like to call him for the service in the future. Just like what Sean suggested, he can be our own plumber.”

Angela Y.

“From the telephone operators to the repair personal; everyone was polite, enthusiast, knowledgeable and straight forward from the beginning to the end. Sean Carter was excellent, fast and again knowledgeable in completing the job. Well keeping the place clean from start to end. Look forward to repeat call in the further when service is needed.”

Hugo B.

“We found a leak under our sink and decided to call Mr. Rooter based on their Homestars review. Todd arrived at our house ahead of schedule which was terrific especially on a weekend. He was very professional and personable and quickly determined the plumbing issue. Todd provided us with several options to fix our leak and recommended a best value solution. We were so happy with the service quality, we already have plans to use Mr. Rooter again for an upcoming project.”

John C.

“Today when I went downstairs, I discovered to my horror, a leak under the sink. I knew I needed help. My neighbor recommended Mr. Rooter and it was the best thing she could have done. I phoned and within an hour, Anthony Trepani was at my door. I sat in my kitchen while he worked. We chatted and he repaired said leak with speed and efficiency. I was so pleased that I signed on for the lifetime service. I will NOT be calling any other service but Mr. Rooter in the future. Thank you , Anthony!”

Minibear

“We had Dan Keatings in from Mr Rooter today to fix and repair our kitchen sink drain. What a professional Dan is. He was able to arrive earlier than what Marianne stated, fully explained what needed to be done and promptly repaired the issue. Dan is a very knowledgeable plumbing technician, polite, friendly and conscientious. It was a couple hour job and Dan did an amazing job. He fully explained what he did, ran a couple tests to ensure accuracy of the job. We would highly recommend Mr Rooter Plumbing and especially Dan for any plumbing needs. We also received a follow up call from Marianne after Dan left to check on our satisfaction. Excellent customer service. Keep up the great work!”

Brian L.

“Needed to get quick service on my kitchen faucet that started major leaking. Great courteous response right from my initial call with Susan. Great first impression! They offered same day service with no extra charge. Anthony arrived on time, he assessed and explained what he needs to do to fix but also suggested options. He has great customer service attitude, very professional. I will not hesitate to recommend him and Mr. Rooter Plumbing Mississauga.”

A. Rooney

“Very easy to book a plumber with Mr. Rooter. The plumbers came in time and after they gave us a fair quote they start working and they did a neat job. Their advice was really helpful and for sure we will choose Mr. Rooter services for the future.”

Daniel P.

“I HAD PLUMBING REPAIRS DONE FOR THE WATER LEAK UNDER MY SINK IN THE KITCHEN AND WAS FULLY SATISFIED BY THE SERVICE MIKE ROACH HAS PROVIDED AT MY UNIT. SERVICE WAS PROFESSIONAL AND COURTEOUS. KEEP UP THE SERVICE!”

Murali A.

“I called Mr. Rooter to fix a leak in our kitchen sink. The technician, Neil arrived within an hour of my call. Neil explained what caused the problem and what would be the best cost efficient solution. He fixed the problem quickly and cleaned up afterwards. I would definitely recommend Neil for any plumbing problems going forward. Thank you for your quick and courteous service.”

Hubert S.

“Todd was a great help in fixing our kitchen sink. He was very efficient and gave great advice with our best interest in mind. I would highly recommend him to any one that needs their plumbing done professionally. Thanks again Todd!”

Anitaa D.

“Recently my ensuite toilet was leaking, I called Mr. Rooter, Neil arrived on time as scheduled. He assessed the problem and within an hour it was fixed up Great job Neil, he was professional, knowledgeable and very helpful”

Tammy M.

“Had a slow draining toilet. Called for help and was impressed from the first contact. The girls on the desk were helpful and courteous. The technician arrived on time. He (Sean) was neat, clean and professional. He explained the problem thoroughly and told me in advance what he would try to do and what would need to be done if the first attempt was unsuccessful. He snaked the drain repeatedly until it finally cleared! More drastic measures were unnecessary. I am 100% satisfied and wouldn't hesitate to call Mr. Rooter again.”

Judith M.

“Sean Carter was courteous and professional. Arriving on time and diagnosing our laundry faucet problem (that we had been unable to figure out), he explained the problem in terms that were easy to understand and got right to work once he had our OK to proceed. He kept us posted and thoroughly informed and addressed a couple other plumbing problems while he was here. Everything was cleaned up before he left so there was no sign he had been here except that everything was now working properly. Many thanks to Sean for a job well done and a great overall experience. We now have a plumber for life.”

Gordon W.

“Just a quick note to express my satisfaction with the initial call to Marjorie to help organize the issue and an appointment. Anthony showed up on time with the work order. He was courteous and we reviewed the issue right away. Anthony quoted the job, we agreed to the order and it was completed quickly. Overall a very positive experience.”

Alex

“Today, I have been absolutely wowed by the excellent service and care from the very helpful and pleasant telephone operators to the plumbing technician, Chris Ford. The whole team went above and beyond by accommodating everything I asked for. As I was not able to be onsite Chris was very helpful to my tenants and I was very happy to receive pictures of the work and invoices immediately after the work was completed. This is a company I would 100% recommend.”

Pamela M.

“Service with Mr. Rooter Plumbing is consistently superior. It was also within in a couple of hours after the call. Everyone is so professional and extremely helpful. Sean Carter was the technician that came to my rescue and fixed a toilet that refused to turn off. I also had a leaking kitchen sink that needed some repair. He had no problem spending the extra time on a repair that was not the initial call. Sean is very polite, knowledgeable, professional and very informative. Sean repaired the problems efficiently and spent time ensuring that it was repaired. He broke down the repair and cost so well. Sean after care service for any questions leaves you feeling good about knowing they are there for you. I recommend Mr. Rooter to everyone who needs honest and efficient work done. Sean is a stellar technician. Thank you.”

S. Murphy

“Domenic was here after a plumber yesterday could not fix my problem. Domenic fixed it quickly and easily. He also suggested that I call Grohe and asked for a replacement part for my faucet. He said Grohe would send it for FREE and then did. I couldn't believe it. Thanks so much Domenic!”

Bonnie M.

“Mr. Rooter was terrific with their scheduling, calling me when technicians were nearby and they showed up on time. Sean and Eric were quick to figure out the problem, and showed me the cost up front before any work was done. They educated me on why the problems may be happening, and what not to use in my sink. The clog was fixed quickly and then they double checked where pipes were leaking and saw that a few extra parts would be needed. They were friendly, and got the job done quickly and properly. Hopefully, I won't have this problem again, but if I do, they will be my first call!”

Dennish

“I recently had a new toilet installed and had some very slow drains cleared by David from Mr. Rooter. He did a fantastic job!! Very professional service, he explained things every step of the way and his work was top notch. I'm a Mr. Rooter customer for life! Thanks David!!!”

Donovan C.

“Very happy with service today, David was very courteous and knowledgeable. I wanted to have toilet replaced, he explained what needed to be done and cost. Everything was completed promptly and the place was left very clean. Toilet works properly and no leaks. Would recommend Mr. Rooter to others!”

Mic

“I was called by phone before visit to confirm approx. time of arrival and name of plumber. Sean arrived within window given and was well-presented and very polite. He identified the problem straightaway and fixed the issue by replacing the existing metal pipe to our toilet cistern with a flexible braided one. He also checked the general mechanics inside the cistern to make sure that everything was working properly. Very pleased with the service and would not hesitate to recommend Sean and indeed use him again for any future plumbing issues.”

Stewart K.

“I would like to thank Mr. Rooter Plumbing for their professional and efficient service. I had a plumbing issue with my toilet and bathtub tap. I was extremely anxious when I called Mr. Rooter late Thursday night - the staff were very kind and understanding and scheduled a plumber to attend. Frank assessed my situation, advised what was required and associated costs. I asked many questions which he patiently answered. My plumbing issues were quickly actioned and I was very happy with the service provided. Frank was very professional and courteous and the plumbing issues were all addressed - I was very pleased with the excellent customer service and would highly recommend Mr. Rooter. Thank you very much!”

Rita V

“Sean is a very polite, courteous and very knowledgeable plumber, who reviewed the problems I had with 2 toilets, kitchen faucet and a shut off- valve, and made his recommendations. He patiently answered all my questions and clearly explained everything. Sean was able to come in the next day and do all the work in an excellent, professional and timely manner. He arrived on time and did the jobs expertly, and left everything cleaned up and tidy. I am completely satisfied with the work he did, and I would highly recommend Sean as your person to contact for your plumbing problems. The office staff are also very professional, polite and friendly. They call in advance to let you know when your technician will arrive that day, and Sean was definitely on time, and took great care in respecting my home with protective mats where his tools lay, and to cleaning up after the project was completed. Thank you Sean Carter for doing an excellent job. Definitely 5 stars!”

Patricia M.

“I called Mr Rooter and got a next day service appointment. I have always had excellent service and today was no exception. David showed up on time and was eager to get the job completed. He was very polite, extremely knowledgeable and very thorough. He explained the work ahead of time, completed the job to perfection and showed me everything he did once he was done. I would highly recommend David for any plumbing job I may need in the future. I will ask for him next time.”

Jason A.

“David did an excellent job today at my home. First of all he was VERY punctual and very courteous, and did a thorough job of my home inspection. As a new home buyer, I had several questions for him. I am AMAZED at his responsiveness and knowledge and how nicely and thoroughly he answered all my questions. This is my first time with Mr rooter and he made sure I get such excellent experience that I will be seeking their help for times to come. Thank you David”

Rohit S.

“Found Mr. Rooter online, called to make an apt. to have someone come and look at a water leak. From the start, very professional and courteous. They sent David from Mr Rooter. He was very polite and professional from the moment he greeted us. He was very thorough in his work, informing us every step of the way on what he was doing and the job required to repair the issue. Very friendly and will definitely rely on him for future jobs.”

David N.

“Just a quick note to say how happy we were with Domenic's professionalism. On time, took the time to review the situation with our problem and quickly resolved the issue. A job well done. Would recommend Domenic very highly to anyone.”

Allen S.

“We had water below our heater, next to our AC furnace, and it had started to seep into the nearby carpet. David immediately identified not one but "3" major problems and solved them all in no time at all. Wonderful job all around!”

David B.

“My experience with Mr. Rooter and David was very polite & extremely helpful on explaining the work he was going to do & his mission was accomplished promptly. I was very satisfied & would recommend David's work to anyone. A job well done, thank you David.”

Christine A.

“Sean was here super fast! Extremely helpful, knew his stuff, and saved us money. The experience from beginning to end was flawless. We were in a jam on a late Friday night with just moving in!!!! Thanks Sean and thanks Mr. Rooter for having Sean on your team!!!!! We will call again if in a jam!!!!”

Donna G.

“Frank from Mississauga branch came in today to help us replace the plumbing pipe below the kitchen sink. He came in on time, he was polite and very helpful. The quote was done upfront so no surprises and I was able to pay with credit card. Overall the experience was very good and that's why I also subscribed to become a member. Thank you, Frank and Mr. Rooter. Keep up the good work!”

Ariel

“David K. was very helpful tonight in solving our shower issues. He was able to arrive on time even though it was very late in the evening. Very nice gentleman with excellent knowledge of plumbing. Would be happy to have him back!”

Jason B.

“I called Mr. Rooter for a toilet problem and had David K. come the next day for service. Dave was very courteous, knowledgeable and helpful. He answered all my questions and made excellent suggestions for future bathroom repairs.”

Gino G.

“I was very nervous about calling a plumber because I thought it would be very expensive to fix our problem. The plumber from Mr. Rooter was friendly and explained the problem to me clearly. He told me the cost before fixing the problem, fixed it quickly, and I was left feeling happy. I couldn't ask for more.”

Anonymous

“Brian MacRory followed up today June 16, 2015 in response to our request regarding the work recently done. As usual he arrived on time, was professional and courteous and answered all our concerns patiently. Good luck to him.”

Azad Rahim

“I had a toilet installed a year ago. Unfortunately water was already starting to leak in front of the toilet and I was noticing a slight sewer gas smell. I did not want the same plumber so I discovered Mr. Rooter online. I called the number provided and a miracle happened. A gentleman answered the phone, was very polite and concerned about my situation. He indicated when somebody would be out to see me the next day. Alex arrived as scheduled and also was very polite. He examined the situation, made a diagnosis, and provided a quote. We agreed and he went to work on the problem. He explained everything step by step, in layman terms and fixed the problem that was created by the original plumber. When he finished, I felt extremely comfortable with his craftsmanship and professionalism. Well done Alex and I would recommend Mr. Rooter anytime. It's too bad all businesses don't operate the same way. It would take a lot of frustration out of our life.”

Fred

“I had contacted Mr Rooter because the water pressure in the kitchen sink was very low. I specifically asked for Domenic since we have used his services before. He said replacing the faucet could fix the issue but found out that the counter top was deteriorating as well because there was a water leak. He suggested replacing the kitchen sink. He explained everything really well and gave us a lot of options. We replaced the sink and as always extremely happy with the service. Thanks Domenic.”

Raj J.

“Just had Frank come by to check our piping for any lead issues or overall plumbing issues - he was perfectly on time, took his shoes off, navigated through a very cluttered basement, and checked our main. He was very professional and informative, did a thorough check of the piping throughout the house, and answered all my questions. He also was very informative about the City and how they would replace the water main on our street. I am 100 percent happy with this service! I will definitely use Mr Rooter next time! Thanks!”

Madeleine Johari

“We had some urgent plumbing issues in our home for which I got quotes from some plumbers to present to my husband. He said he preferred to go with Mr Rooter which he had used before and was very satisfied with their work and therefore didn't mind paying a little more for their service. He said he wanted to trust who ever came into our home and good work put value into our house which we take pride in. Well I understood what my husband meant after Sean, from Mr. Rooter, easily and effortlessly replaced our kitchen tap, put in a new toilet into our guest bathroom, put a new outside faucet at back of house and created a proper shut-off valve in basement to prevent flooding. Sean was polite, professional and did excellent work that was done right the first time. Sean even took time to investigate an issue we had been having with our leaking roof and recommended a professional who could help because it was totally unrelated to his field. In this day and age it is very difficult to find companies that care, do excellent work, are professional and polite - so it was amazing to experience this through Sean's work from Mr. Rooter.”

B. McFater

“On May 17th, we called Mr. Rooter for emergency repair for a leaking hot water pipe of the washer. Mr. Sean Carter came immediately and fixed the problem in a short time and very professional manner. We also called him for additional service on May 25th and he showed the same professional attitude and provided great service. We recommend using Mr. Rooter services and Mr. Sean Carter.”

Fahed B.

“Faced with a sewer back-up in our home, we called Mr. Rooter (who advertised a senior discount) and within 15 minutes received a call at the house from Mike Mattine who was in the vicinity. Mike was extremely friendly, professional, courteous, well-spoken and informative as he examined the problem and not only explained the course of action the company would take but also the cost of the work. He and his equally obliging crew effectively and quickly tackled the work to be done, amazing us that such a big job could be done so quickly and leaving almost no evidence that our basement floor had been dug up! Mike followed up with two more cordial visits to inspect the work done and do a final video scan before settling up the account. We have raved to our family and friends about our very favorable experience with your staff and company.”

Robert P.

“I had Plumbing Technician Domenic Previte to our house today to troubleshoot a potential leak. I was very impressed. He was punctual and friendly. He examined our issue with intelligence and patience. After a thorough series of tests it appears our issue was user error. Domenic put my mind at ease, and even though he spent an hour of his time and experience troubleshooting, he would not take a payment. I would highly recommend Domenic and Mr. Rooter. This is our fourth time using Mr. Rooter and they are always our first choice.”

David B.

“Our upstairs bathroom toilet stopped filling. And our main floor powder room toilet was flushing itself at all hours. It was just a matter of time before that one broke too. I checked HomeStars to get some suggestions on plumbers. Mr. Rooter was at the top of the list. It was late Thursday when I called to schedule an apt. expecting that I probably couldn't get a plumber until the following week. Mr. Rooter said they would have someone at my house next morning and that they would call ahead to confirm a time. Domenic was at my place within the hour. Main floor toilet was just a few years old but purchased at Costco and we can't get replacement parts. So basically we bought a disposable toilet. The upstairs toilet was installed in 2000. Yes, we could get the part but another part was going. In addition, Domenic noticed that the shut off valve (original to my 1972 house) was failing and was going to let go at any time. Talk about timing. Domenic got on the phone right away with suppliers trying to locate a bone coloured toilet for the upstairs bathroom. He spent well over an hour looking for one. On Monday Domenic arrived with two new toilets and Chris. They are both polite and very knowledgeable. A neighbor walked by and saw Domenic and stopped to say hello and give him an update on some work he had done. It was obvious she was also impressed with Domenic and his work. Thank you Domenic for following up and making sure we are okay here.”

Nancy F.

“We called Domenic knowing is working at Mr. Rooter Etobicoke. Expert, knowledgeable, and courteous. He changed the toilet in no time. He checked the kitchen faucet and ordered the part. I'll recommend him to all my friends.”

Gianluca and Sabrina

“Actually the lads from Mr. Rooter not only did a backwater value installation, but also replaced the shut-off valve for my entire house. Chris Ford was the main man and he worked efficiently and professionally. And made things happen quite quickly. He's obviously experienced and this gave me faith. The guys who did the backwater valve took care not to damage anything, which is appreciated.”

Bev S.

“The laundry drain pipe in our basement was badly clogged. Domenic arrived at the stated time, fixed the problem, and cleaned up afterwards. He also gave helpful advice to prevent a recurrence. Very friendly and professional. Thank you, Domenic!”

Alexis A.

“Me and wife are so happy with the result of the services Chris and Todd had provided us today. Chris Cochrane did an excellent job. His work was done perfectly, everything in my house (toilet, tap and shower and the drains ) are working properly. I commend Chris and Todd for a job well done. Keep up the good teamwork.”

Don S.

“Honest and professional service from Mr Rooter. My 60-year-old copper kitchen drain pipe decided it could not withstand the cold winter and burst, albeit a slow burst and persistent leaking issue. Called Mr Rooter and Dominic came this morning. Explained what needed to be done and didn't try to oversell. Thorough repairs, cleaned up any mess and was very personable. A man who takes pride it his work and represents the company very well. Thank you Mr Rooter!!”

Jill N.

“I had water spots on the ceiling of my kitchen, those were not wet but most of the time dry and over a period of three months we brought several pluming and construction "experts"; everyone had an opinion, some of them wanted to make several holes in my ceiling; some asked for ridiculous amounts of money with no guarantee. It was a nightmare for my wife; till "Mr Nice and Honest"; that is what I called him; Mr Dominic of Mr Rooter in Mississauga knocked on our door. He immediately showed his honesty and sincerity; he went all what is possible and give us the correct advise; he refused all the claims of the others; and guess what; he was right. I have a happy wife now that the problem is solved: thank you Dominic for your honesty and professional opinion. I know now that when i will call Mr Rooter again; I will insist and ask only for Mr Dominic.”

Raid A.

“Mr. Rooter certainly came to our aid. Domenic Previte was a very pleasant, knowledgeable gentleman that knew what our problem was immediately and gave us sound advice for fixing the problem. Thank you!! Your number is in our book.”

Inge C.

“We have called Mr. Rooter to deal with an emergency sewer backup and, most recently for a home renovation project. We are delighted with the skilled professional plumbing services. The technicians, Chris and Brian, have been courteous and thorough when explaining their work. Mr. Rooter will be the first plumbing service we will call when we need help.”

Mary & Stan F.

“Chris and Eric have been so helpful. Not only very punctual in arriving and completing the work, but also in educating us in the complexities of a toilet system. Both very polite, tidy and efficient young men and eager to please and to get the job done to our satisfaction. Also very understanding about Michael's medical problem. We would certainly recommend Mr. Rooter to anyone who has plumbing problems.”

June and Michael O.

“Frank and his assistant were awesome. They located the problem and explained everything that was happening and needed to be fixed. He was professional and very nice. As I have no idea about water leaks, he was able to tell me what the problem was and what I had to do to fix it . Thanks Frank. Hope I never see you again LOL! (That would mean I have another leak which I DO NOT want. )”

Serena J.

“There are many plumbing companies out there, but none of them give their costumers the kind of attention and service that we received from Chris Ford at Mr. Rooter. Chris attended to a variety of plumbing issues in our 30 + year old home, assisted us with some plumbing renovations and provided us with a thorough home inspection. He was extremely knowledgeable, kind and courteous, paid attention to detail and answered our many questions. My husband and I would recommend Mr. Rooter without reservation.”

Erin A.

“Dominic was on time, tidy, professional and clearly an expert at this craft. He removed my laundry room faucet, sink and counter and installed new ones that I had purchased. What I had purchased had a few glitches but he handled them seamlessly and I'm thrilled with the results. He turned problems into solutions in a friendly, no-fuss manner, gave me suggestions and charged me exactly what was quoted. Mr. Rooter will be my first and only call tons plumber in the future.”

Karen F.

“Frank Feuerpfeil and his apprentice recently completed a plumbing rough-in for our ensuite bathroom. This involved in-floor and in-wall work that was fairly complex and needed the experience and professionalism Frank clearly demonstrated. He was on time and on budget and was also open to answering my many questions. Frank had a young apprentice/assistant with him who was keen to learn and respectful of our home. We would recommend Frank to anyone who wants an experienced, professional and respectful plumber working in their home. Thank you.”

Mark & Carole Kierstead

“Chris Ford came to inspect our bathroom sink after a flood in our basement. He arrived very quickly after our emergency call and quickly diagnosed the problem and offered a solution. He was extremely pleasant, knowledgeable, and supportive in what was a very overwhelming situation for us. We would definitely have Chris back for any future plumbing work needed and would most certainly recommend him to anyone looking for a fantastic plumber who excels in both his craft and his customer service skills. We greatly appreciated his expertise and professionalism. If we could have given him six stars, we would have! Thank you Chris!”

Karen S.

“I just have a sump pump replaced by Frank at Mr. Rooter. He was very professional and attentive. Provided useful information to me at various steps of the repair in straightforward language. Diagnosed the problem quickly and replaced the pump. He did an excellent job. I highly recommend the service!”

J. Anderson

“Chris Ford from Mr Rooter came to inspect the problem I had with bathtub and shower system. He is very professional and knowledgeable, even there is no job to be done to solve the problem, Chris still went through the cause of the issue and the recommendation of easy solution, also the protection/cautions for future reference. With the cheap melting salt, the frozen drain solved in couple of hours. Will call back for sure if other plumbing needs come up in the future.”

Wei X.

“We were having problems with our RO and water softener. The team at Mr. Rooter was awesome! They were able to get us up and running again! The office staff scheduled me right away, and Domenic was very knowledgeable and fixed our system quickly. He took the time to explain the issue and what was required to solve the problem. I would definitely call them again!”

Paul S.

“From the moment Domenic arrived he was so friendly and provided lots of information regarding the issue I had. He was able to provide a quote for me on the spot and before you know the job was compete within 2 hours. Amazing service like this will keep Mr. Rooter at the top of my list for plumbing or any other service. Thanks to Domenic I now have heat through this cold winter spell :)”

Herman H.

“Brian MacRory arrived within the time frame we were given and promptly discovered the problem and made the necessary repair. Brian was very personable and carried out the work in a proficient manner. We were very pleased with the service provided.”

Anonymous

“Mr. Rooter is our go-to place to fix plumbing issues. (there have been a few) This time it was Frank Feuerpfeil who arrived within an hour to scope and clean the clogged main drain. We were relieved to be able to see that there were no other problems with the old pipes. Thanks for being so thorough.”

Anonymous

“Chris went above and beyond to address our issues of a burst water pipe - which caused extensive damage. Answered our many questions and was a pleasure to deal with. Any plumbing issues Chris, we will be asking for you. You made a very stressful situation not seem so bad.. Would recommend Mr. Rooter Plumbing highly.”

Sharon thomson T.

“Greg arrived on time and resolved the leaky bathtub faucet in less than 2 hours (and that also involved doing a quick run to the shop to grab spare parts). I would definitely use Mr. Rooter again and would highly recommend Greg.”

Aaron W.

“shower faucet was leaking and Called to have service provided. Excellent customer care on the phone. Greg came to the house, listened to my concern, identified the problem and resolved with no problem. Very pleasant young man. Service was excellent. I will keep the business card in my file for future use, and have no problem recommending this service to any of my friends.”

Yvonne D.

“I had an issue with a water leak that seem to be spraying all over the basement washroom. I called and they said that they would be there in two hours and they were. Good on time service. Frank Feuerpfeil investigated the leak and managed to fix the problem. Everything was back to normal within an hour. Good and timely work. I had an bathroom faucet in another washroom that had a drip after it was shut off and I tried to find the parts to fix it. Unfortunately the fixture was 40 years old and I was not able to find it in the local plumbing store, Frank looked at it,sourced the fixture and replaced it two days later as he said he would and now my to do list is somewhat shorter. Everything was done well and on the budget that was quoted and I was very pleased.”

M. Doherty

“This is the second time Chris has done some work for me. Both times he was polite and courteous.. His professional demeanor represented your company in a very favorable light. He was both knowledgeable and well prepared. He worked quickly and did a good job of keeping me informed as to what was being done. I would highly recommend Chris to any of my friends.”

Dianne S.

“My in-laws had an issue with the shutoff valve to their fridge line. Domenic came over and within 45 minutes had the thing fixed, all cleaned up with no mess. Mr Rooter is my go to place for any plumbing issues! I don't have to worry about contractors not showing up, or messy job sites - they always do a good job!”

Tim H.

“My kitchen sink drain was blocked. I had tried to snake it myself using a power snake with no improvement. Domenic arrived exactly as scheduled and very efficiently cleared the blockage. He explained why his equipment was able to get the job done when my attempt had failed. Domenic was careful to keep the kitchen clean and spread cloths everywhere to avoid a spill. Domenic explained how I can prevent a blocked drain in the future. He was very professional and pleasant at all times. It was a pleasure to have received such great service from Domenic.”

Jess G.

“I had a leaking toilet. The shut-off valve wouldn't close fully. I had a wet floor. Thanks to Domenic, I now have a nice dry bathroom with a functioning valve. Arrived right on time and wasted no time getting to the root problem. Any questions I had were directly answered in a clear manner. Would highly recommend Mr Rooter for any plumbing issue.”

Brian L.

“Chris replaced our leaking laundry taps with a much higher quality product than originally installed by home builder. His service, timeliness and demeanor were right in line with the high standards we've continuously experienced with Mr. Rooter Mississauga.”

Angie E.

“I would like to tell you about the excellent customer service I received from Susan Ramnarine in my recent experiences with Mr. Rooter plumbing. Since early September, stress had been building inside of me due to the poor customer service I had received from my home insurance company, and the mediocre service I had received from a different plumbing team. I had had multiple water leak issues and costly complications in my condo, but my insurance company and the plumbing team had been extremely slow and uncommunicative with me. I had been made to feel unimportant and an afterthought. Enter Susan Ramnarine. As soon as we first spoke on the phone on the Friday that I called to request plumbing service for one of the leaks, I felt that she cared. Sure enough, over the course of that weekend, she went above and beyond to deliver a stellar level of customer service that truly started to heal me of the inner damage that the poor and mediocre customer service had been causing me. Thanks to Susan's kindness and commitment to making sure I got everything I needed, I became more confident to approach my insurance company and demand better service. Sure enough, I was given a new adjuster and things have improved with my insurance company noticeably since then. At the same time, I have felt empowered to take steps to get urgent repairs underway, and now I am starting to see the end of the tunnel. In short, Susan's excellent customer service was the turning point I desperately needed when I was facing complex repair issues in my living space which I had never experienced before in my life, and people were not giving me the support I needed. I was overwhelmed, but the effect she had on me was to realize that I deserved better, which allowed me to overcome the overwhelm. I will never hesitate to recommend Mr. Rooter plumbing to anyone. I should mention that Andrew the plumber was also very kind and helpful. Thanks and Merry Christmas and Happy Holidays to everyone at Mr. Rooter Plumbing.”

Anthony S.

“Chris did a fantastic job fixing the plumbing for my hot water tank and humidifier. He fixed the mess of leaky connections that were there before, and replaced them with very well installed copper lines and shut off valves. Throughout it all he was very courteous and went the extra mile to explain everything that was being done and ensure that I was happy with the work. I would definitely recommend him.”

Hesham F.

“Domenic was fantastic! He was very professional but so polite and friendly at the same time. He fixed the faucet and water leaks in the kitchen and gave me some valuable advice. I liked his professionalism and friendliness. What a wonderful person to deal with! Thank you so much Domenic! You made my day!”

Miki D.

“I had an issue with my toilet leaking on a Saturday morning when attempting to install a new toilet. I called Mr Rooter and within a couple hours Mark showed up. He was very pleasant, knowledgeable and explained what the issue was and what needed to be fixed and all was right within a short time. Having the right tools the problem was fixed quickly. I would definitely recommend Mr. Rooter and would use them again. Thanks Mark! You were awesome!”

Jayne J.

“We had a problem with our combined hot water tank/furnace heating system. The gas hot water heater fitter said that the hot water tank was fine but we needed a water check valve in the water line to the furnace replaced. We called the Mr. Rooter number on a Saturday morning expecting to book an appointment for sometime next week, but Greg from the Etobicoke branch arrived at our door in an hour! He reviewed the problem and gave us quote. He then rushed out to get the special part before the specialty plumbing store closed at noon. He promptly returned, installed the part and made sure that the system was running properly. Fast, efficient service and a friendly, helpful technician. Thanks Greg and Mr. Rooter!”

Al B.

“I called Mr. Rooter, had some toilet issues, Neil showed up, was very nice , knowledgeable, explained everything and fixed my two toilets, very thorough, cleaned up after he done, wore his shoe covers which was very appreciate, will definitely use them again. Very impressed with his professionalism!”

Laurie T.

“We had an older shower model installed from the previous owners and were unable to repair the shower trim fixture. The customer service was excellent when I called and we were given a speedy appointment. We were told that a free quote was provided and if we opted to have the service work completed, it would be done that day. We agreed and the service was excellent. The shower and tub fixtures were installed and all valves were removed in the timely fashion. All in all I would recommend this company and will definitely be calling them when we need further plumbing work done!”

Nicola M.

“Chris, our technician, was at my door within 45 minutes of my initial call. I knew right away that I was in good hands! He assessed the situation, explained clearly what had to be done, and, on late Friday afternoon and evening, completed the job. I am very pleased with his service as well as his friendly manner and also with the company and will recommend him to my friends when they need any plumbing work done!”

Rita H.

“Domenic installed a new water softener in a most professional and friendly manner. He was generous with his explanations to all questions and thorough with all his work. His attention to detail identified a potential plumbing problem that was easily rectified while he was there. Domenic made sure the site was clean and all unwanted materials taken away. I would recommend him without hesitation to anyone with plumbing needs. Thank you Domenic.”

Steve K.

“Excellent service from Chris to repair my kitchen sink plumbing. Not only was the repair done with expertise, but I greatly appreciated that he arrived as scheduled, that he fully explained the rationale behind the repair, and his courteousness. Always great work by Mr. Rooter.”

Christine B.

“Domenic went out of his way to get the job done well and quickly. He actually went out after first arriving to pick up a new toilet that he called the supplier to make sure they had one in stock. I explained that with the medical problems I am having, I did not know from minute to minute whether I would be available for a return visit so he ensured that everything was done and done properly the first time. He replace the faulty shut off valves for the washer/dryer as well as for the toilet plus installing a new one. I would say that with having to go out and pick up the new toilet after finding one in stock plus doing all the work that four approx. four hours must be a record and having it all done in one day is a weight off my mind. I thanks Mr. Rooter and especially Domenic for a job well done and in the time frame required by me.”

John H.

“Domenic was very professional and knowledgeable. He was flexible and able to work around our business needs. I would recommend Domenic to anyone that would like to have their service done efficiently and effectively. Thank you Domenic!”

Melanie A.

“We had some plumbing repairs done on two different faucets and Domenic did an excellent job! He was very knowledgeable, professional and honest. He was also very friendly and courteous. His work was done in a clean and tidy manner. Thanks Domenic!”

Larry D.

“Chris Ford was over again to replace a valve in the water heater and to do a toilet rebuild. He has a wonderful personality and did a great job. As well he hooked up my new washer as a courtesy which means my husband does not have to do it when he gets home. Well done Chris.”

Elisabete K.

“Blocked bath. Emailed late at night, call first thing, Chris was here early morning, all clear in quick time. Couldn't have asked for more! Add to that the quick run round the house to check the rest. All in my first time using Mr. Rooter, and wouldn't hesitate to do so again.”

Kieran M.

“Mr. Rooter Plumbing and Chris Ford to the RESCUE once again!!! Responsible, reliable workmanship is what I have gotten to know from my experience with the company and Chris. Today my washer hoses have been replaced and a drain unclogged. I have had so many bad experiences with other plumbers so I really appreciate a good plumber and good supplies, workmanship and advice. So thanks to Mr. Rooter and Chris for another job very well done!!! Thank you!!! Don't hesitate to use them no matter what the job or how complex you think it is.”

Christine C.

“Very good service. The technician, Domenic, explained everything to our satisfaction and has a great personality. If we need any future plumbing assistance, we will asking for Domenic. The installation was very neat.”

Wallt K.

“Received a call before hand from Jacqueline. Advised me the ETA of the technician. Domenic (technician) arrived on time and was patient. Answered all my questions and gave helpful information. My plumbing issue was repaired on site with no hesitations. Would definitely give Mr. Rooter a call again :)”

Mandy S.

“We've had continuous service lately from Mr Rooter - plumbing in general the last year or so - but this is the first time that I actually don't feel ripped off. From calling for an appointment, to explanation of services, I think we have finally found a company that listens to us, makes recommendations and takes care of the plumbing issue. Additionally as well, if something hasn't been fixed to the extent that it should have been - Mr Rooter fixes it, and makes it right!”

Marina T.

“I have to say that I will never use another plumber. Chris Ford not only installed my kitchen faucet and a new shower spray head and hose exactly to suit my needs but also discovered that the original builders of this "new" bldg. installed the plumbing pipes under the sink incorrectly. The "hot" water leads to the "fridge" and the "cold" water leads to the "dishwasher". Apparently this is an all too common problem. He explained the issue to the Superintendent of this "modern" bldg. so that I can have the pipes fixed properly. I am very grateful to Chris for explaining everything thoroughly so that I have a complete understanding of the how the proper repair should be made. Thank you Chris and Mr. Rooter! I have to say that the plumbers are always clean and efficient and show up on time!”

Christine C.

“This is the second time that I requested Mr. Rooter services. The first time it was a year ago when the main shut off water valve in my house was leaking and I had water in the basement, although I had a contract with a well known company when I call them they were not available until the next day so I contacted Mr. Rooter and Neil (the plumber) was there in less than an hour, and I canceled the contract with the other company. This time when I need to replace some of the faucets in the house, I called Mr. Rooter and Neil was very professional and extremely knowledge. I will recommend Mr. Rooter to family and friends.”

Fernanda D.

“Chris was outstanding. He was very concise, honest and clear with his explanations about our drain problem. He managed to repair the problem swiftly, and efficiently while offering us the best possible solutions. He was also very friendly and approachable with any questions and concerns we had. Highly recommend Mr. Rooter, and if you get a chance - ask for Chris Ford!”

Joseph R.

“Having to deal with one earlier major problem, it was a lifesaving moment when Chris came into our lives and to our rescue. He identified several urgent leaky problems and resolved them promptly and efficiently. Chris got us back on target. He also identified several other areas in our home that shall have to be attended to, some in the near future, so we were lucky to have Chris locate and point these water saving measures. For our family, THIS WAS A GREAT DAY and THANKS A MILLION CHRIS FOR FIXING OUR PROBLEMS. Thank you for your professional attitude, patience and kindness in handling our project. God bless you Chris. See you on the next project.”

Marie R.

“If you're looking for fast and friendly service contact Mr. Rooter. My husband and I received a call within 5 min. of our online service request. Chris Ford was the technician who investigated and diagnosed the odor coming from our kitchen sink. He was very thorough and patient while he explained how he arrived at his conclusion. He also installed a new facet and volunteered to dispose of the old one. Because of the exceptional service we received from Chris, we decided to take advantage of the member discount program.”

Anonymous

“A section of buried vertical clay drain pipe fed by my garage gutter downspout broke and plugged up with debris. When it rained the water overflowed at the base of the downspout and flooded my garage. I had Mr. Rooter replace the broken length of buried clay pipe with PVC pipe. The dig team went down 9 ft and tied the new PVC pipe into the existing clay header which was intact. The work was done in one day. There was no mess left behind. I would hire them again.”

Whitney F.

“I have no hesitation in recommending Mr. Rooter for all your plumbing needs. Chris Ford and Brett came to my home and fixed everything that needed fixing. Previously Alex Myroniuk set up the best sump pump system we have ever had and i no longer worry! They are thorough and clean and tell you everything before, during and after so as a homeowner you know what they have done. Best plumbers I've ever had! Thanks Mr. Rooter!”

Alex D.

“Chris Ford and Greg did amazing job and helping us to solve our plumbing problem, they explain the the situation clearly and giving us a option what is best product to us to used. I will recommend them to anyone, they did a good job.”

Rowena

“Chris ford's repair work was just like his attitude, "Excellent" very honest about what needed to be accomplished. He made sure that all the details were covered even the small ones. I am very happy with his overall performance.”

Austin A.

“We made an appointment with Mr. Chris Ford and he was here on time. He showed us what he was going to do and how much it will cost to do the job. He fix the leak on the tub in the masters bedroom and then fix the isolation valve. We are very happy with his work, fast, clean and efficient. Highly recommend Chris.”

Shannon O.

“Chris Ford came to our house to assess our backed up drain and did an amazing job. It was the end of a long day and he was courteous, knowledgeable, empathetic and very diligent. our problem was quickly and efficiently fixed and we now fully understand the problem and what steps we can take to minimize re-occurrence. Thanks Chris for helping us late into the evening!”

Brian & Nancy

“For Domenic Previte, Friday July 18th. This is the second pleasant visit we have experienced with Domenic. The customer service he provides should be a model for all Mr. Rooter plumbers. His diagnostics of the situation are spot on and he translates the repair into understandable language. The quotes are quick and he gets on with the work at hand. Thank you Domenic!”

Sam R.

“We had a minor sewer backup. Called Mr. Rooter in the morning and Frank Feuerpfel came at the appointed time. Very pleasant and knew exactly what to do. Quoted the job, found and dislodged blockage and cleaned the area and was finished. This is the second time I have used Mr. Rooter in 20 years, with the same result.”

R. Vallet

“Dominic came to my house to check on my EcoWater softener. My softener was not creating soft water. Dominic was very knowledgeable about my softener. He recommended a complete maintenance on the unit. Throughout the process he educated me on why the unit wasn't working properly. I'm very impressed on his knowledge, patience and great customer service. I'm very impressed on the service I received!! Thank you!”

Rob

“On June 6 2014 Chris Ford came to our home to fix some leaking valves. He was friendly and knowledgeable. He explained what needed to be done and completed the tasks quickly and efficiently. He left the jobs site in very clean condition. When I have any plumbing issues I know who to call. Thanks for a great job!!”

Stephen T.

“Chris was very thorough in explaining what has to be done and response was very acceptable when called. He cleared the clay drain today so the toilets etc. can be used and more extensive work will be done on Tues.”

Sarah G.

“Frank is a friendly and capable professional plumber. He is careful and able to diagnose quickly a complex problem. He goes beyond the call to vacuum up all debris left over from his job and fully resolved my leaking interior pipe problem.”

Bearboy

“On Jan 9th of 2014 we were in dire need of some help and after calling we were very fortunate that the required assistance arrived within the hour. Our hot-water tank needed replacement unbeknownst to us. Mr. Frank Feuerpfeil did a excellent Job and we were running in no time flat. Thank you for this marvelous rendition of immediate service. He left the job-site in beautiful clean condition, we only could recommend your Firm to any one, thanks again for helping out, this is now the second time we were in need of your services.”

Kory K.

“Called when water was coming up into basement and was desperate for a 'rooter'. Called because of company name and wasn't disappointed. Chris and Frank did a fantastic job, explaining everything in detail and the camera showed my drain is now squeaky clean. Never thought I would say a plumbing call was enjoyable, but this was and very professional. Thank you so much for your help.”

Austin K.