Trusted Plumber in London, Ontario, Delivering Expert Plumbing Services

Your plumbing system works hard every single day, delivering clean water, removing waste, and keeping your home comfortable and safe. When something goes wrong, you want the issue fixed quickly and correctly. Our licensed, insured plumbers in London, Ontario, handle everything from emergency plumbing repair to planned installations, and we back every job with the Neighbourly Done Right Promise®. Customer satisfaction is not just a goal: it's how we've built our reputation in this community.

We specialize in drain cleaning with professional-grade tools, including hydro jetting, which uses high-pressure water to scour the inside of drain pipes and remove grease, scale, and even light root intrusion without damaging the pipe. This differs from a traditional drain snake, which punches a hole through a clog but often leaves buildup on the pipe walls to clog again. For recurring blockages or in older homes, we recommend a camera inspection first to see exactly what is causing the problem. The camera shows us whether the line has roots, a belly in the pipe, grease buildup, or a collapsed section. Visual confirmation helps you make the right decision rather than guessing and hoping the problem doesn't come back.

We repair and replace water heaters, including traditional tank models and tankless systems, and we help you choose the option that best fits your home's hot water needs. If you are dealing with recurring drain clogs, a toilet that won't flush properly, low water pressure, or water taking forever to heat up, these are signs of underlying issues that a professional plumber can diagnose and resolve before they become expensive emergencies. Our team also handles sewer line repair and replacement, sump pump installation and maintenance, leak repair, pipe repairs, kitchen faucet installation, and plumbing installations for bathrooms and kitchens. For homes with hard water, we also install water softeners and filtration systems to protect your fixtures and improve water quality.

Schedule a time for you. We are available 24/7 for plumbing emergencies. Financing options are available for larger plumbing projects, so you get the plumbing service you need without delay.

How We Diagnose Common London Plumbing Problems

The difference between a quick fix and a lasting solution starts with an accurate diagnosis. When we arrive at your home, the first thing we do is ask questions and gather information. What symptoms have you noticed? When did they start? Have you tried anything already? Those details help us narrow down the cause before we even open a toolbox.

For water leaks, we trace the source and check for secondary damage. A small drip under a sink or a leaky faucet rots cabinet bases and subfloors if the issue has been going on for a while. For a clog, we determine whether the blockage is in a fixture trap, a branch line, or the main drain. If one sink drains slowly, the issue is usually a local clog. If multiple fixtures back up at once, or the lowest drain in the home overflows first, the problem indicates a main line issue. For water heater problems, we check the unit's age, inspect the tank and components, test the system, and look for signs such as rust, leaks, or sediment buildup, which tell us what is failing and why.

In older London homes, we also look at the plumbing materials. Many homes built between the 1920s and 1970s have galvanized steel supply pipes corroding from the inside, reducing water pressure and causing rusty water. Cast iron drain stacks rust at the joints, and you often do not notice the problem until water stains appear on a ceiling or wall. If you are buying or renovating an older home, we run a camera through the drain lines and inspect visible supply piping to help you understand what you are working with. In many situations, a targeted repipe of the worst sections buys you years of reliable service without the cost of a full-house repipe.

there are multiple ways to solve the problem, we walk you through the pros and cons of each so you can choose the option that fits your home and budget.

Protecting Your London Home's Plumbing Through the Seasons

London's climate puts real stress on plumbing systems. Freeze-thaw cycles in winter crack pipes, spring thaws reveal hidden leaks, and summer heat increases water use and puts extra demand on water heaters and sump pumps. A little seasonal attention prevents expensive emergencies.

In the fall, disconnect and drain garden hoses, shut off the water supply to exterior faucets, and insulate any exposed water lines in unheated areas, such as crawl spaces or along exterior walls. If you have a basement bathroom or laundry room on an outside wall, leave cabinet doors open during extreme cold so warm air reaches the pipes. If you are leaving town during winter, the City of London's Water By-law requires property owners to shut off the water supply and drain the plumbing if the home will be left vacant without heat.

In the spring, check for signs of water leaks that may have developed during winter. Look for water stains on ceilings, walls, or basement floors, and listen for dripping sounds. Spring is also a good time to test your sump pump before the rainy season begins. Pour a bucket of water into the sump pit and make sure the pump activates and drains properly. If you notice your sump pump running constantly or not turning on at all, you need professional sump pump installation or repair service.

In the summer, be mindful of what goes down your drains. The City of London warns homeowners about fats, oils, and grease, which solidify in drain lines and cause blockages over time. Let the grease cool, then dispose of it in the garbage, not down the sink. Use a sink strainer to catch food scraps, and avoid flushing anything other than toilet paper and waste, even if the package says flushable.

A practical tip is to test your main water shutoff valve now, before you need the valve in an emergency. Many older gate valves seize up over time, and if you cannot turn the valve when a pipe bursts, you will have a much bigger problem. If your shutoff is stiff or leaking, we replace the valve with a modern ball valve that turns smoothly and seals reliably.

Common Plumbing Mistakes London Homeowners Make

Over the years, we have seen the same preventable problems repeatedly. Here are a few tips to help you save money and stress.

Using chemical drain cleaners on a slow drain is one of the most common mistakes. If the drain is already sluggish, the cleaner hardens into a gel, which makes the clog worse and harder to clear. A professional plumber clears the issue properly the first time without damaging your pipes.

Flushing so-called flushable wipes is another frequent issue. The City of London warns against this. Most wipes do not break down like toilet paper, and they are a leading cause of sewer backups. If the material is not toilet paper, the material does not belong in the toilet.

Ignoring a running toilet or a leaky faucet might seem minor, but a toilet running constantly wastes hundreds of litres of water per day. A dripping kitchen faucet wastes water and can indicate worn washers or valve seats that are failing completely if not addressed. Both issues usually mean a failed component that costs little to replace and can be fixed quickly.

Pouring grease down the drain is a mistake building up over time. Even if you run hot water, grease solidifies over time and creates blockages. The City offers free FOG disposal cups at libraries and EnviroDepots, making proper disposal easy.

Overtightening fittings during DIY repairs can crack pipes or strip threads. Plumbing connections should be snug, not forced. If you are not sure, call a professional rather than risk a leak or a broken fitting.

Skipping backflow prevention devices is another common oversight. If your home has an irrigation system, a boiler, or certain plumbing fixtures, you need a backflow preventer to protect your drinking water from contamination. A licensed London plumber assesses your system and installs the proper protection if required.