Total Number of Reviews:410
Quick and professional
I had an issue with outside drainage and the team at Mr. Rooter was incredible. The communication was excellent and working with them to find solutions and executing on them was fantastic. Once a plan was in place, they kept me informed every step of the way and I couldn't be happier with the outcome. Very professional and I would definitely recommend them. Thank you again for everything!
If he serves your area in Surrey, ask for their technician called Karan! We received a rapid response to an urgent problem, with same day repairs. We were extremely satisfied by his knowledge, skill, and efficiency in addressing our block drain lines that were beyond what homeowners can access themselves. Very professional service, readily explained the options available and let the home owner choose without using any unwanted sales tactics. Excellent craftsmanship of the section that had to be replaced. Will recommend to anyone.
Highly recommend the Hyrdo flushing works extremely well to remove years worth of waste. The service technician that preformed the work took the time to protect my floors from any water and waste damage. Great employee that really knew what he was doing. Thank you
Great professional service ! The tech was excellent
We were so incredibly impressed with the quick arrival and the care given to our plumbing issue. The issue was expertly addressed, recommendations were given and the repair work was immediately done. Tremendous care was given to minimize noise as I was teaching while the work was being done. Thank you for taking such great care of our home!
Really awesome customer service!! Had to reschedule and they were very accommodating. Also, my plumber was so friendly, fast and effective. I will absolutely use Mr Rooter again! I think you could find someone cheaper, but I’ll gladly pay for service that good!
Thank you very much Kim for this great feedback. We were glad we could assist and appreciate your business.
I have a severe clogged drain in kitchen due to lack of maintenance from previous owner. Sohil Bashardost and his team saved my life. Before I contacted Mr. Rooter, I've tried the liquid drain opener, also bought a 25' drain snake from Home depot. Neither worked. It can't cut through the grease built-up over years. So I gave up and called Mr. Rooter. Sohil came the same day, with professional tools. He used professional tools (which compared to my drain snake from local store, mine is like a baby toy...) to cut through the tough grease, combined with hydro jet to flush and clean. Also he used a pipe inspection cameras to inspect the inside of the pipe. Not to mention that the work attitude, pre-work protection, and after-work cleanup is professional and great. Thank you Sohil and you've won another customer.
Thank you Betty! We very much appreciate this feedback
Jaspreet is great. He came by within an hour on a weekend, fixed a clog, was very friendly and gave some helpful advice. Very fair pricing as well. Recommended!
Thank you, Owen. We really appreciate your feedback and are glad you had excellent service.
Quick, efficient friendly service in Surrey
We've used Mr Rooter twice in recent years and have received prompt, professional service on both occasions. Staff have been knowledgeable, friendly and have addressed our immediate plumbing issues at a fair price. Our plumbing needs were identified early in the day each time which allowed us to receive same-day service. All staff from the administrative support answering the call to dispatch to technician were empathetic to our needs, friendly and professional. The technician resolved our immediate concerns and shared info on others minor items that might need to be addressed down the road. Recommend this company and I won't hesitate to call them for future plumbing needs.
Work was done on unclogging my kitchen sink drain pipe was done efficiently, with no mess and arrival was on time.
Quick to respond, every point of contact from the company kept me informed about the process my to fix a leak caused by a crack in my copper pupe. Everyone is friendly and professional
Tech has done work for us in the past! Excellent! Explains everything, work was done as discussed! Don’t ever lose him!
Total Number of Reviews:410