When you need plumbing work done—from fixing a leaky faucet to unclogging a blocked sink—it can feel overwhelming to choose the right plumbing service for the job.
With so many companies to pick from, how will you know if you have made the right choice? After all, you’re inviting a stranger into your home. You need to be able to know you can trust him or her.
At Mr. Rooter Plumbing of Ottawa, we understand how important it is to have a plumber you can trust. Our expert Ottawa plumbers are courteous, professional and efficient. We’ll respect your home and your family while solving your plumbing problems effectively.
Stop wasting time searching for “plumbers near me” on tedious Google searches. Read on to discover why Mr. Rooter Plumbing of Ottawa is the only home service company you’ll need for all your plumbing problems.
Why Choose Mr. Rooter?
Our company has more than 50 years of industry experience, so we understand that a properly running plumbing system is integral to the safety and happiness of your home. You rely on having access to running water everyday—from when you get ready for work in the morning to when you cook dinner in the evening. When your basic need for running water is compromised, it causes all kinds of inconveniences and disruptions to your family.
When you have a plumbing problem, the team at Mr. Rooter prioritizes solving that problem efficiently so you can go back to normal as soon as possible. That’s why we pride ourselves on our reliability and outstanding customer service. After you hire one of our skilful plumbers, you’ll never have to search for “plumbers near me” again.
Our Values
In addition to industry expertise, what sets Mr. Rooter Ottawa apart from our competitors is our values. Since the original Mr. Rooter was founded in 1970, our company has remained committed to these core values. When you welcome one of our plumbers into your home, you can rest assured that we will:
Put your needs first. At Mr. Rooter Ottawa, we value our customers above all else. Ensuring you have an enjoyable experience from your initial phone call to the final project clean-up is of the utmost importance to us.
Treat you and your home with respect. We understand the importance of welcoming one of our plumbers into your home and treat your space with integrity.
Maintain your home’s cleanliness. There is nothing worse than having to deal with a big mess after your plumber finishes a job. We guarantee that when you hire Mr. Rooter Ottawa, your home will be left as clean as we found it.
Be friendly and courteous. Our plumbers are truly happy to help solve your plumbing problems, and it shows through our friendly and approachable customer service.
Earn your trust. The team at Mr. Rooter Ottawa not only understands the importance of our first job with you, but also the importance of each job after that. We consistently deliver the utmost in customer service to earn your trust time and time again.
Act with integrity. From our pricing to our service, each part of the Mr. Rooter experience is grounded in honesty and reliability. We genuinely care about providing the best experience for our customers.
Maintain a fun work environment. Having an issue with your plumbing doesn’t need to be more stressful than it already is. That is why our professionals maintain a positive outlook that we bring into your home while working on any job.
Expertly solve plumbing problems. In addition to providing outstanding customer service, our team are industry leaders when it comes to accurately and efficiently fixing your plumbing issues. From clogged pipes and slow draining sinks to leaking washing machine hoses, our plumbers have the skills to tackle any problem.
Our Outstanding Customer Service
The team at Mr. Rooter Ottawa is very proud of our customer service. We work hard to ensure you and your family have a fantastic experience throughout your entire interaction with our company. As a home service industry, we understand the significance of meaningful relationships with our clients. It’s our hope that after you get to know us—instead of resorting to a generic Google search for “plumbers near me”—you’ll feel that calling us is like ringing up a friend.
We Treat Your Home Like It’s Our Own
When the Mr. Rooter Ottawa team comes to your home, each of our plumbers treats your space how we’d want our homes to be treated. We understand calling a stranger to come fix an overflowing toilet or ruptured main line is already inconvenient. The last thing we’d want to do is make our presence even more of a nuisance. That’s why we take care to clean up our workspaces and always maintain friendly and helpful customer service.
We’ll Explain Your Plumbing Issues Clearly
We understand that most of our clients don’t recognize the technical terms or have the industry knowledge that our plumbers do. We also know that in the face of a plumbing issue that’s impacting your home, it’s nerve wracking to feel in the dark about what the problem is and how it’s going to get fixed.
That’s why we ensure 100% transparency when we talk to our clients. We break down your plumbing issue in digestible terms so you feel empowered—not confused. Our team also takes the time to answer any of your questions. And if you think of another question after our plumber has left, we’re at the other end of the phone. Just contact us or call 613-746-0000 and our Mr. Rooter Ottawa team will be able to help you.
We’re Locally Owned and Operated
Did you know that Mr. Rooter Ottawa is locally-owned? We’re dedicated to serving the Ottawa community. Also, we understand the specific plumbing problems that affect Ottawans—such as frozen water lines and broken heaters in the winter, and broken air conditioning units in the humid Ontario summers.
We’re Licensed and Insured
While being licensed and insured isn’t the only thing that sets our plumbing team apart, it’s an important way to show our customers that we care about being the best in our field. When you call our licensed, bonded and insured plumbers you can be confident in knowing that they are not only equipped to handle the job efficiently and effectively, but also:
Use state-of-the-art diagnosis tools. Our cutting-edge equipment and plumbing techniques are designed to solve your plumbing problem permanently.
Are the leaders of industry standards. Our team is the gold-standard of both plumbing and customer service practised in our industry.
Are thoroughly trained. We are a professional team of experts with skills beyond our competitors.
Have access to resources shared across the Mr. Rooter brand. The Mr. Rooter company is like a big family, and we support all of our locations.
Guarantee professional expertise. We stand behind our plumbers and our services. We’re so confident you will be satisfied with our team’s service that we guarantee it.
We Provide Upfront Flat Rate Pricing
At Mr. Rooter Ottawa, not only is our service dependable, trustworthy and transparent, but so is our pricing. When you call us, we give you an upfront quote for our prices. We stick to that quote no matter what. Rather than waiting until a job is finished and surprising you with an unexpected bill, we communicate openly with you from the start so you never have to worry about hidden or unexpected fees.
When you call our team of experts there is no uncertainty—unlike when you Google “plumbers near me” and hope you make the right choice.
We Never Charge for Overtime
Have you ever had your water heater break on Christmas Day, or your toilet overflow right before having friends over on a Friday night? No matter what time of year or time of day, the team at Mr. Rooter Ottawa is always ready to answer your call. We offer 24/7 service and never charge overtime fees. After all, plumbing problems never happen at a convenient time!
Also, if a job happens to take longer than we expected we would still stick to our original quote. Our word is our promise, and we’d never break it.
Workmanship and Parts are Guaranteed
We stand behind our work at Mr. Rooter. We are so confident that our expert plumbing team will provide quality workmanship and parts that we guarantee you will not be disappointed.Contact us today to learn more about our workmanship and parts guarantee.
Uniformed Professionals
Some companies you find in a quick search for “plumbers near me” only care about getting the job done. This is not the case at Mr. Rooter Ottawa. Our licensed and insured plumbers set the standard of excellence in the industry through providing superior plumbing services and exceptional customer service. A few of the ways we consistently create an outstanding experience while solving our clients’ plumbing problems include:
Sending uniformed professionals. We take professionalism very seriously. That is why all of our plumbing experts wear a uniform to demonstrate that they belong to the Mr. Rooter Ottawa team. Our plumbing experts are the top in their field, and our uniform is like wearing a badge of honour to signify this excellence.
Wearing shoe covers. The last thing our professional plumbers would want to do is track-in dirt, snow, mud or debris from outside into your home. Each of our plumbers wears shoe covers to keep your home clean and tidy.
Bringing our own mats. Another way our plumbing team keeps your home clean is by using mats to prevent scratches or damage to your floors from our tools.
Keeping our work area clean. A clean work area is a sign of a professional plumber. Everyone on our team takes special care to keep their work areas clean. Upon finishing a job, we leave your home as we found it.
Schedule Us at Your Convenience
Before our plumbers show up at your door, have peace of mind by knowing exactly when you can expect them. So many of the plumbing companies that pop up in a “plumbers near me” Google search require you to block out an entire day to wait for a plumber to show up. At Mr. Rooter Ottawa, we get that having to guess when your plumber will arrive is frustrating and a waste of your time.
Since our customers are at the heart of what we do, we do our best to work around your schedule. We understand that you’re busy, and we want to do what we can to create a stress-free, positive plumbing experience from start to finish. That’s why you can book one of our courteous and skilful plumbers when it works best for you.
Dealing with a Plumbing Emergency?
Plumbing emergencies always strike at the worst time. Whether you are dealing with a backup sewer or a broken water line, the plumbing professionals at Mr. Rooter Ottawa are there to help. We never want you to feel the stress of searching for “plumbers near me” in the middle of the night or right before a big event. Instead, give us a call and one of our available plumbers will be ready to assist you.
Not only will our expert plumbing team solve your plumbing problem in an efficient, professional and courteous manner, but they will also provide you advice on how to prevent a similar issue from happening again.
Plumbers Near Me
Stop wasting time on tedious Google searches for “plumbers near me” and risk ending up with a company that doesn’t put your needs first. At Mr. Rooter, our professional, licensed plumbers deliver courteous and helpful customer service. Additionally, our team of cutting-edge workers are leaders in the plumbing industry.
Give us a call at 613-746-0000 orrequest a job estimate today and our team at Mr. Rooter Plumbing of Ottawa will start solving your plumbing problems as soon as possible.