Open Accessibility Menu
Hide

How to Find the Right 24 Hour Plumber in Ottawa

There are times when you need an emergency plumber, but how do you find and choose the best?

Finding a great plumber or plumber service that you know you can trust with your home or business could be quite a challenge. Your plumber or plumber service is who you will entrust with the responsibility of fixing up your home, after all.

So, where do you even start? You probably have a lot of questions. We have all the answers.

This guide shows how to find the right 24-hour plumber in Ottawa.

Why Choosing the Right Plumber is Important

From washing dishes after dinner to using the bathroom, you depend on your plumbing system on a regular basis. So when it comes to routine or emergency repairs, maintenance, or installation, you should choose a plumber that is reliable, experienced and stands behind their service.

You want Mr. Rooter Plumbing. When you choose our company, you are making a solid investment of your time, money, and trust. With over fifty years of experience, we have built a reputation for being dependable and offering high-quality workmanship.

What Exactly Does a Plumber Do?

The answer is much more than you probably think! A plumber repairs and installs pipes that supply water to (as well as carry waste away from) homes and businesses. Plumbers also install plumbing fixtures such as sinks, toilets, and bathtubs, as well as appliances, including washing machines and dishwashers.

Our company, Mr. Rooter Plumbing, is your one-stop-shop for a wide range of plumbing repair and installation solutions. All of our plumbers at Mr. Rooter Plumbing are highly qualified and experienced, so you know we will get the job done right the first time.

Examples of Emergency Plumber Jobs

Sewer Line Repair — Concerned that you might have a sewer leak? Do you have a flooded yard or sewer odour in your basement or other areas of your property?

Those are signs your sewer pipes are either cracked, broken, deformed, or collapsed. Sewer line repair and replacement is not a small task. You should call plumbing experts you can trust to get the job done right the first time and in a fast and efficient manner.

Our sewer line repair and replacement services will not only identify the problem but take preventative measures to ensure it won't return.

Water Line Repair — Water lines are prone to damage from tree roots, mineral or, high water pressure, freezing and thawing, and general deterioration.

When you ignore one or more of these issues, it impacts your water line. You risk running into a range of problems like water discoloration and reduced water pressure. Ignoring the warning signs can lead to worse and costly plumbing emergencies at a later date.

Sink and Faucet Repair — From a leaky faucet to the p-trap, our expert 24-hour plumbers can fix your sink, no matter the problem. Whether it's leaking, dripping, busted, or broken, Mr. Rooter Plumbing can fix it!

Water Heater Repair — If you notice your water heater failing to produce anything beyond lukewarm water, your water heater may need to be checked out. Our company can repair your water heater or let you know if it is time to find a replacement.

Emergency Commercial Repair — Mr. Rooter has experience handling the plumbing for all types of businesses. Some of our previous customers have included professional kitchens, office buildings, caterers, and more.

These businesses have turned to us because our company understands their need for swift and effective service. Mr. Rooter Plumbing has built an excellent reputation for providing both.

Where Do I Find a 24-Hour Plumber in Ottawa?

You can start by asking your friends, family, and neighbours and see if anyone knows or can recommend a reliable 24-hour plumber or plumbing company.

Looking for a plumber through word of mouth is a great way to find one, but remember that someone else may have a different set of standards of a quality plumber.

A great way to look around would be to research online for local plumber services and read reviews on their website or through Google reviews.

You can take a look here to view some of Mr. Rooter Plumbing's reviews. You don't have to take it from us, take a look at what many of our happy and satisfied customers have to say about our quality service!

Look For an Ottawa Plumber or Plumber Service With These Qualities:

Dependable — This is the person or company you will be trusting with fixing one of the most important parts of your property, your plumbing system. You need the peace of mind that this is going to be someone you can depend on.

Skilled — Someone skilled is one of the most important things to look for when considering a plumber. Great reviews and references showcase a plumber's skill level.

Respectful — Respect is important to us at Mr. Rooter Plumbing, so we do all that we can to make sure we are treating your home with respect and clean our workspaces after our job is complete.

Professional and Experienced — You want the job done right the first time and you want someone who will be on time and professional. With nearly 50 years of experience, Mr. Rooter Plumbing has built a reputation for being dependable; we hire high-quality professional plumbers.

Realistic About Expectations — You know you're talking to a good plumber when they are realistic and honest with your expectations and admit when your request outmatches their scope of work.

Red Flags/Warning signs

There are many things that can go amiss when you choose the wrong plumber or plumbing company. You should do your due diligence to look out for any of these warning signs.

Requesting Cash Upfront/Vague Fees — If a plumber asks for the whole payment upfront, then steer clear! Some plumbers try to wait until after the job is complete and surprise you with a bill that's much higher than expected, Mr. Rooter Plumbing doesn't operate that way.

We offer upfront flat-rate pricing and stick to it. When you agree to a quote before the job ever begins, you gain peace of mind from start to finish.

Overambitious and unrealistic expectations — If someone is offering to do a serious job for a price or a timeframe that sounds almost unrealistic, proceed with caution.

Whoever you choose to do the job should be honest about their capabilities and scope of work and what they can and cannot do.

Lowest Offer — The lowest offer could also mean low-quality work or service. When it comes to your home or business, you want to choose the best quality 24-hour plumber you could find because the cost of fixing mistakes or re-doing the project could be more costly in the long run.

Refuses to Verify References — A plumber or plumbing company should be more than happy to share reviews from their previous customers. Steer clear if they are reluctant to share positive feedback. You're better off looking for someone that will.

Interviewing Your 24-Hour Plumber

After doing your research and finding the 24-hour plumber or plumbing company you are interested in moving forward with, now is the time to figure out what questions you want to ask during the interview.

Ask about their process, their level of experience, and for references.

Be Specific About the Job

Being specific about the problem is crucial. You don't have to be an expert of course, but providing as many details as possible will help your plumber adequately assess the situation and figure out the problem and what needs to be done.

Don't just let them know about the “weird” sounds from your toilet, give them all the details. Let them know how long the issue has been happening, where exactly it's coming from, and whatever else seems of value.

Also, let them know if you have made any attempts at a DIY solution and if this specific fixture has caused you trouble in the past.

When You've Made Your Final Decision:

Having a trusting relationship with your plumber is important for both of you to complete the project.

Always be ready to be involved and be sure you don't leave your plumber hanging when questions arise regarding the job. Treat your plumber with the same respect you would want them to treat you.

Preparing for a Plumber's Visit

It doesn't hurt to make someone's job a little easier; it will actually make the process run more smoothly. Keep these tips in mind when your 24-hour plumber comes over for their visit.

Tips to Help Make the Job Go Well:

Do a Quick Cleanup Before They Arrive — Save your plumber the hassle of having to navigate around piles of old bins and boxes or trying not to do damage to anything in their vicinity. If an item doesn't need to be there, or you're concerned about any potential damage, go ahead and temporarily move it to a different room.

Prepare Your Bathroom — Stock up with toilet paper, soap, and towels just like you would for any other house guest. Can you imagine using someone else's bathroom only to realize a shortage of toilet paper?

Think of Any Other Issues — Now that you have a plumber on the way, it may be time to think of any other underlying plumbing repairs or issues that you've been putting off. Your plumber could easily take care of all these problems while on-site.

It might end up saving you more money, in the long run, to get all problems fixed at once.

Locate Your Main Isolation Valve — Find the location of your main plumbing fixtures like your main water valve and your water heater. Even if you're not the handy-person of the house, take the time to find out where all these fixtures are in and around your home.

This will save your plumber time and expedite the project.

Mr. Rooter's Guarantee

Mr. Rooter Plumbing has worked hard to bring a level of friendliness and respect to the plumbing industry that hasn't been seen before. When you are in need of emergency plumbing services at the crack of dawn, or any other off-hour time, one of our emergency plumbers will provide you swift service and clean up after their job is complete. We promise to treat your home as if it was our own.

If there is an issue with the workmanship performed by a Mr. Rooter plumber or with a product provided by Mr. Rooter, just let us know by giving us a call, and we'll send someone out ASAP to make it right.

Mr. Rooter Plumbing Values Your Peace of Mind

When it comes to finding the right plumber or plumbing company always go for the one that prioritizes your peace of mind. We at Mr. Rooter Plumbing of Ottawa prioritize your well-being because we believe in getting the job done right the first time.

We hope this post will help you find and hire the right 24-hour plumber or plumbing company in Ottawa.

If you are in need of a 24-hour plumbing company in Ottawa you can rely on, then contact us so we can schedule you an appointment with one of our qualified and experienced plumbers!