Guessing at the cause and pulling a toilet apart without a diagnosis wastes time and can make things worse. Our licensed plumbers begin by confirming the source of the water before any work begins.
We check the tee bolts and test for toilet movement. A toilet that rocks even a few millimetres during use is almost certainly breaking the wax seal with every flush. We inspect the visible portion of the toilet flange and check the condition of the water supply line, the fill valve, and the shutoff valve connections to rule out other sources. If the subfloor shows softness or discolouration around the base, that tells us how long the leak has been running and whether the drain pipe or flange below needs attention.
For a standard wax ring failure with a sound flange, the repair involves removing the toilet, cleaning the old wax from the flange and the horn of the bowl, installing a new wax seal (or a waxless seal in cases where the flange sits low), replacing corroded tee bolts, resetting the toilet, and reconnecting the water supply line. The whole process typically takes under two hours on a straightforward job.
When the flange is damaged or sits below the finished floor, we assess whether a flange extender repair is the right call or a full flange replacement is needed. For cast iron flanges that have deteriorated significantly, replacement is almost always the better long-term choice. We carry parts for the most common truck repairs, so most toilet base leak calls in North York are resolved in a single visit. All work is backed by the Neighbourly Done Right Promise®, which means if something isn't right, we make it right.
Payment plans and financing options are available for larger plumbing repairs, subject to credit approval, so cost doesn't have to delay a repair that's actively damaging your floor.