It looks like something you would see on a home renovation TV show.
“As first time home owners, with a 4 month old baby, our water main started to leak, and the City recommended we replace the line to our house and move the meter in to the house, and Mr. Rooter was recommended; Scott had to break open our concrete floor in our bathroom, dig 3 feet (!) down to find our connection, and perform all this work under time pressure while working through the challenges of a house built in the 80s. During the repair, he removed mold-damaged drywall, replaced the connection hose to our washer, screwed in our old kitchen faucet (it always wobbled), replaced the cartridge in our shower (it was always stubborn), insulated a dryer vent (which caused condensation in our bathroom), and adjusted the water pressure, etc. At the end of every day, he cleaned up after himself, and we are sorry to say that we ran out of work for him because our whole house seems to be better. Regarding the washer, Scott noticed that the hot water hose was bulging and at risk of failing - it was difficult to see, but easy to feel if you knew what to inspect, and Mr. Rooter's inspect is literally "hands-on." With a baby in the house, Scott was courteous to warn us when the jackhammer was going to be used and he helped connect the neighbor's garden house to our line so we had water during the repair. But you should see the new plumbing! Instead of a mess of pipes, we have clean lines, nicely spaced out, properly anchored, additional shut off valves (e.g. for irrigation) - it looks like something you would see on a home renovation TV show.”