“A couple weeks ago, some of the best costumer service I’ve received from one of their technicians, Nick. Nice to see young guys so excited to be working, well done training this young man.”
Cindy , Portugal Cove, NL
“We called Mr. Rooter and they were at our house within an hour and a half. They quickly diagnosed the problem and had it fixed within minutes! We have nothing but great things to say about the service tech and the prompt response from the company. Highly recommend Mr. Rooter!”
Susan P. , Mt. Pearl, NL
“Mr. Rooter is the best! I had a problem Sunday morning with draining water from all sources in the house backing up in the laundry drain. I called Mr. Rooter and within 30 - 40 minutes they were at my door. Service was prompt and the technician was very friendly and knowledgeable. He came, assessed the situation, and gave me a quote before going any further. If I decided not to accept then he would just go on his merry way again, no charge. I accepted the more than reasonable quote and within 10 minutes everything was running free again! He suggested preventative maintenance for my drains and septic system in the process. An issue I anticipated would be a major headache and expense turned out to be fast, painless, and very reasonably priced! A very huge thank you to Mr. Rooter and Jeff, the wonderful young man who responded to the call and did such an efficient job!”
Shirley S. , St. Philips, NL
“Very quick response and friendly service. Service rep explained all costs before doing any work.”
Marshal N.
“Polite and efficient calls from the office as to when the plumber would arrive. The Mr. Rooter plumber, Danny, was the absolute best...thorough, knowledgeable, sociable and cleaned up before leaving. Thank you so much.”
John R.
“Fixed my hot water boiler within hours of calling them. Much appreciated the prompt service. Reported an issue the next day and a technician was there within a half hour.”
Lisa H.
“I liked everything!! Wonderful personalities, great customer service, and most importantly, knowledge and skills for the work involved. They are very thorough and competent. We highly recommend Mr. Rooter Plumbing.”
Don B.
“You are available and reliable.”
George H.
“Geoff was very motivated and proud in his work. Nice person and always smile and try to keep customer hope. Thanks Geoff.”
Samuel K.
“Prompt. Courteous. Knowledgeable. Helpful.”
Mike O.
“It was quick and efficient.”
Elizabeth P.
“Convenience and reliability.”
Alex A.
“Prompt. Staff knowledgeable. No pressure for increased services. Staff always upbeat even in the middle of the night.”
Cathy F.
“John was excellent and very professional.”
Roger S.
“It is great and quick service.”
Wade C.
“Came on Christmas Day!”
Kyle M.
“Service was excellent. The service person was knowledgeable, professional, and very polite.”
Heather C.
“The technician who came to our home is a constant professional and he is great. Everything was fantastic!”
Peter S.
“Very efficient and informative technician. Quick booking and service!”
Sylvie T.
“Thanks Folks. Second visit in just over a month and WOW... if those two individuals are the 'common denominator' for this Company then the Company is in VERY GOOD hands. Wonderful rep... conversant, friendly and just all around knowledgable in their specific zone of employment. A pleasure to have them undertake our two specific tasks. Will be happy to Recommend you folks. Bravo Zulu ( ole Naval term for Well Done )”
George , St. John's
“I want to say how appreciative I am of the excellent service given to us by Andre and John on Saturday May 28, 2016 the long holiday weekend. We were without water totally. Within a few minutes of our speaking to your call centre operator (who was courteous & most helpful) I received a call from John who helped to diagnose the problem as to possible scenarios & remedies and advised he'd call his partner Andre and be here asap. Within 10 minutes Andre was at the door with tools and a control switch at hand to complete the initial analysis. Unfortunately his diagnosis was pump replacement. He left and returned in short order with John, the puller and all other gear to proceed. Without hesitation they completed the job in short order, water was replaced and they were on their way. I cannot say enough to thank them for their excellent service and expertise, not to mention their courtesy & reassurance. Please pass along our commendations to them, they served Mr. Rooter and Keans well and gave us the confidence to continue our relationship with you.”
Ray & Louise , St. John's
