“Frank was very knowledgeable, professional, punctual and helpful. Easy to schedule and easy to understand what was being done. Very happy with my service and will be calling again next time I need a hand.”
Tyler S.
“I recently had a plugged sewer line. I phone Mr Rooter and they told me they would be there in an hour which they were. Frank, the technician was awesome. He went over everything and gave me all the information up front. He explained what he was doing and took his time doing the work efficiently. Very satisfied and would highly recommend this technician. Thank you, Frank”
Jim H.
“I have unfortunately had to have a plumber come to my house a lot, but Mr. Rooter has always been great! I wanted to acknowledge Andrew, he has been to my house 2 or 3 times now and every time he has helped me a lot. He has told me about a City rebate that I should be able to get and recently helped me by figuring out why my water bill has been high. And showed his knowledge in his trade by explaining to me how the plumbing in my house. Could the manager please thank him for me again for his help.”
Justin K.
“My sink was leaking in the kitchen, and was dripping dirty water into the basement. We tried to fix it ourselves, because the last pluming company we had swore constantly and were very rude. When I spoke to Tammy in the office she was so understanding about the issues I had with the last company and also worked around our schedules so that neither of us had to miss work. She was kind and considerate, both taits I appreciate as a nurse. When Andrew the technician came out he was friendly, and did not use foul language, he explained everything and we really appreciate that. Thank you so much! I would recommend both Tammy and Andrew to anyone! What a great team.”
Naomi H.
“Might I take this opportunity to comment on the exceptionally fine service provided by Andrew. He was extremely courteous, professional, and thorough in the work he did for us. I also found that he went to great efforts to explain the procedure and answer completely any questions we had. A super employee. Many thanks”
Ken M.
“Thank you very much for sending someone round so promptly! We're all sorted now - excellent service!”
Annabel T.
“I would be remiss if I didn't acknowledge the courteous and prompt service that I received recently when I had a problem with my sewer. Despite being fully booked you managed to squeeze me in on the same day I called. Jared, the plumber, agreed to make me his last call on Friday afternoon. He is a good ambassador for your company-- he was pleasant to deal with and it was obvious he knew his trade. Thanks again to both of you. I will not hesitate to call Mr. Rooter should the need arise in the future.”
Albert D.
“The Technician that was out her for the past few days impressed me so much I had to take the time to call and complement him. He was very professional and what impressed me the most was how neat and tidy he was.”
Doug R.
“When you receive great service you need to tell everyone or who's going to know. We had recently dropped something down our floor drain by accident and call Mr Rooter Plumbing. They come out at 11:30pm to help us. The technician was very polite and professional. He did everything in his power to remove it. He was able to retrieved it with a large strong magnet. We are so thankful for his help and it was great to have such a polite young man as our technician. We will definitely be using them again. I now know why they call them Mr. =) Thank you Mr Rooter Plumbing.”
Scott Y.
“Mr Rooter service exceeded my expectations. I was very happy with the service I received. I was especially happy with the technician that had come out. He was very patient and had a great sense of humor.”
Sandra D.
“I was very impressed with the service they provided. I was having problems with my shower and thought the only solution was to cut into the shower wall. I was very impressed with the technician when he suggested trying a few other thing before cuting any holes in the shower. With that said he found the problem to be much smaller of a job which in the long run cost me a lot less. I was also very impressed with the mannerism of the lady on the phone. I thought it was great that they took the time to call me after the job was complete to make sure that I was satisfied with everything. Overall a great company”
Randi L.
“Our sewer backed up with all the rain we had. It wasn't noticed till late in the evening. We called Mr Rooter Plumbing and they were out very quickly and had us all fixed up in no time. They even offered to check over the rest of our plumbing to make sure we had no other underlying concerns. Thank you Mr Rooter!”
Lance S.
“We were stranded with no water and Mr.Rooter saved the day! Will recommend to everyone!”
Richard E.
“They were quick, knowledgeable, clean and polite. Highly recommend to all my friends and family.”
Tessa D.
