“Great experience with your company from the first call to book service to the installation. I called at 10:00 am and the job was completed by 3:30 pm, I was so impressed with Curtis Joy, he was knowledgeable, friendly and explained the situation in great detail. I would highly recommend your company to friends and family. Thanks again, David Rieger”
David Rieger , Etobicoke, ON
“I called Mr. Rooter for a toilet repair and within 1 hour I had a certified plumber at my doorstep. Curtis had our toilet repaired and good as new withing 2 hours of me calling to make an appointment. Curtis was extremely qualified, professional and very kind - even my dogs liked him! Curtis was able to not only fix the issue with our toilet but also solve an issue we did not realize we had. Thank you for your prompt, professional and friendly service call! We have used Mr. Rooter for 10 years and we've always had a very positive customer experience.”
Sara , Etobicoke, ON
“Exceptional response time , very professional staff (Tony and George) arrived to clear a kitchen drain and were efficient ,effective and at a very fair price . Everything is RUNNING again in our house thanks to Mr.Rooter!”
JOHN , ETOBICOKE, ON
“Chris and Andrew were originally asked to do simple plumbing work for a bathroom renovation. They noticed a major issue with one of our pipes and suggested a quick but cost effective solution to replace the necessary pipes. They completed the work in one day and left the place as if they weren’t even there. They were incredibly professional and courteous - even offered them blueberries but they didn’t have any - nevertheless highly recommend them for any plumbing work. They were upfront about cost, timing and expectations. No surprises when the work was done. I am incredibly happy with the service and was more than willing to leave a review about the job they performed. Thank you!”
Liz G , Etobicoke, ON
“I called on the Saturday evening of Easter weekend and easily scheduled someone for the next morning. They gave me notice before the technician arrived and once there, he identified the problem within minutes and went straight to work, he really went above and beyond. Eric Leite was professional, very knowledgeable and efficient. They saved my weekend, I would definitely use Mr. Rooter again and would highly recommend Eric to anyone.”
Katie L , Toronto, ON
“good service!”
dewayne , etobicoke, ON
“Neil and his assistant, Ian, came on time. I showed Neil what I wanted done and he knew exactly what to do. I was impressed with his expertise on that particular job! I would recommend Mr Rooter anytime to get the job done right, and I would not hesitate to ask for Neil again. He is honest and has a good sense of humor. I wish Ian all the best in his endeavors.”
Farida R. , Etobicoke, ON
“I was very happy with the service that Alex and Paul provided. They were very knowledgeable, polite and efficient. I would recommend them in the future”
Lucy Tuccillo , Mississauga, ON
“Right from the person who answered the phone to the technician (Todd) who carefully explained what he was going to do to clear my blocked drain Mr Rooter staff were courteous and friendly. Todd was neat and tidy and started with the simplest solution first. I would recommend Mr. Rooter to my friends and family.”
Lenore C , Etobicoke, ON
“Chris provided exceptional service when replacing our bathroom faucets and drains. We are very pleased with the results.”
William , Etobicoke, ON
“We had a great visit with Dan this morning. He was very informative, patient and personable. Nothing was too much trouble. Thanks Dan.”
Denise & Dave , Etobicoke, ON
“Easy to book, timely to arrive (Brian MacRory was not available from the pull down many of staff but he is amazing at his job); knowledgeable, with attention to detail and good in explaining the issue and options available. I would highly recommend Mr. Rooter and Brian to anyone who needs a good plumber!!!”
Milica V.
“I called Mr. Rooter today and they came out the same day to fix a toilet problem. After spending some time reviewing possible problems and asking me questions, Sean and I apologize I don't know the other gentleman's name, they came up with a solution (replacing the toilet). They spent the time going over different options and they never charged me for this! After their helpful suggestions about purchasing my own toilet, best place to buy, cost, etc., they were able to come back the same day and install the toilet! I had just moved 2 days ago into my new home and as a single mother, all their help and advice was much appreciated after a stressful couple of days!! Sean came back and installed my new, functioning toilet and I am very happy. Not only was he a very polite, friendly individual, he saw I was struggling putting up my curtain rods, he offered to help drill in the screws! Not only did I have great customer service but it shows there are still caring people in this world! Thank you Mr. Rooter for making my first experience dealing with a plumber a stress free experience. I will be telling anyone and everyone about your company and I will highly recommend your company.”
Elena R.
“I am happy with the service. Mr. Brian MacRory provided. He was very efficient, knowledgeable and polite young man. He definitely knew his job. Brian left the site cleaned with no damage. I would refer the company to other people.”
Bonnie F.
“Our toilet had been making noises for some time so we finally called Mr. Rooter. Chris arrived during the scheduled period time and knew what the problem was immediately. He explained what the problem was and also walked us through how we should fix it in the future. He fixed the problem within minutes. We were very impressed with the service and would definitely use Mr. Rooter in the future. Chris was very professional, knowledgeable and provided great service! Thank you Chris!”
Lidia S.
“Chris arrived during the period he was supposed to arrive and almost immediately knew what needed to be fixed. He worked quickly and quietly and got the leak fixed and ensured It had stopped by testing the water on and off. We are grateful for Chris' quick response so we can commence our Easter dinner plans. I would recommend Chris and Mr. Rooter in the future.”
Catherine S.
“Chris Ford arrived promptly. Very efficient! Considerate! Conscientious! Extremely methodical Explained everything very carefully. Helped us get to the restoration immediately. Got the city water inspector to act immediately. I would recommend him to anyone else needing help.”
Larry M.
“On Friday evening I lost a baby washcloth down our bathtub drain. My first and only call was to Mr. Rooter - I was impressed that someone answered the phone at that time, was friendly and made it easy to schedule an appointment. Brian MacRory arrived as scheduled at 10:00 am on Sunday morning (after courteously calling at 9:30 to confirm what time he would arrive). Brian was amazing; he was informative, professional, friendly and very efficient. He got the cloth and a few other goodies the previous residents lost down the drain. And he took the time to answer a few questions about other plumbing services we may need in future. I would not hesitate to recommend Brian at Mr. Rooter. They may not be the least expensive plumbers in Etobicoke, but the price was very fair for the incredible service and convenience. Brian should be added to the drop down menu of staff - I hope we can request him next time we call!”
Jeanette B.
“Deron Paiwand is amazing at what he does. Very precise with his work. I am very happy with my results and will definitely be using your services whenever needed.”
Johaina J.
“Deron Paiwand was very friendly and efficient!!! Thanks again!! He unclogged that sh*t!! His name is not available in the options.”
Jodie B.
“I called Tuesday requesting service for non-urgent repairs required for two toilets. Lori was really, really helpful to schedule for Wednesday morning. She phoned an hour before the scheduled appointment and again after the repairs were completed to confirm my satisfaction. Not the type of service you expect these days but definitely most appreciated and wanted! The technician who completed the repairs, Domenic Previte was terrific. Knowledgeable, polite and efficient. Both jobs were completed quickly and neatly. I highly recommend Mr. Rooter, Lori & Domenic; well done.”
Patricia M.
“I needed my laundry faucet fix and it was fixed right away. Highly recommend this guy, very polite and very nice guy. I am very happy with the service.”
Richard N.
“Andrew was helpful, knowledgeable, professional and friendly. I would recommend Mr Rooter to anyone because of his service.”
Rose D.
“We called Mr Rooter for a general check-up of the plumbing system as well as for a replacement of the main shut-off valve in our home. Our technician was Domenic (Previte). Domenic was very courteous and professional all along. He took time to explain what needed to be done and performed the job flawlessly. I would recommend Mr Rooter and Domenic in particular to anyone. Thanks again!”
Altay A.
“Today, Domenic completed an annual plumbing inspection for our home. It was great to see him back from his extended leave of absence. As usual he was very nice and he completed a professional and thorough inspection, carefully explaining any issues to address. He also inspected a newly installed backflow valve and explained the importance of checking its operation regularly. Thanks Domenic and see you soon! Frank”
Frank C.
“My aunt in Etobicoke was so very pleased with the service from Domenic Previte. He is very polite, courteous, and very knowledgeable. He explained everything on what he was going to do and made sure everything was clean after he finished the work. Domenic made the day for my aunt. She thanks him so much and she is definitely going to recommend his excellent service to her family and friends. Keep up the excellent work Domenic.”
Antonia M.
“I wanted to get the bathtub faucet fixed. He couldn't take the knob off. Had to install a new system. Very good job. I would recommend Mr. Rooter for any plumbing problem that occurs which I cannot fix myself.”
Jack M.
