“Emergency night call. Prompt and courteous response. Sent a technician first thing in the morning with a courtesy call that tech on his way. Friendly and knowledgeable tech fixed our problem quickly and efficiently. Would not hesitate to use this company in the future.”
W , Abbotsford, BC
“Had a emergency call on a early Sunday evening. Just want to say your technician Dylan did an awesome job for me. He was informative and showed me what he was doing. The situation almost went bad for my line plug but he was able to get the job done and help me avoid a massive bill. Well done!!”
Cori M. , Abbotsford, BC
“We had our perimeter drains hydro scrubbed , and using the camera our tech Josh was able to locate the buried sump in our front yard , it had been buried by the previous owner in the mid 80's , so this was most helpful for us. Excellent service right from the first email , as Ashley keep in touch with us , and our tech , Josh was a magician at the work around our home, very reasonable rates also. We recommend Mr Rooter to all !”
Cam M. , Abbotsford, BC
“Fast efficient polite service. Recently used for plumbing and septic. I really like that they let me know when the technician is coming. Makes it a lot easier to be ready with the dogs in. This Company is my go to company. I have been using them for at least 10 years. :)”
Carol L. , Abbotsford, BC
“Dylan came to our house because we had sewer back up in our basement. The city was unable to help, and Mr Rooter (Dylan) was unable to resolve the blockage with his equipment. However Dylan had a really good idea of what could have happened. He suspected that something probably the lid to sewer pipe had fallen in the pipe and caused the problem. He mapped out in our yard the pipe and depth of the pipe and where the "problem" was (using red spray paint for the map). We were able to hand dig and found that indeed the lid had fallen into the hole and cause the blockage. Due to this idea, we followed the trail resolved the blockage with out the use of heavy equipment in our yard, which had just been re seeded the week before, so we were very grateful. Anyways a big thank you to Dylan and his theory, he was right and saved us time, grief and money”
Lori , Abbotsford, BC
“Mark was at our door within an hour of me calling about our burst pipe. He knew exactly what to do after he looked in our furnace room. Luckily he had all the parts he needed in the Mr. Rooter van and he fixed the complicated piping problem lickety split. Incredible service!”
Dorothy , Abbotsford, BC
“Mark was awesome!! He knew exactly what my issue was and fixed it in under 2 hours (it was a big job) He is a very personably person and great at his job....I will never call anyone else if I need a plumber in the future. :)”
Joanne Topnik , abbotsford, BC
“I have used Mr Rooter for my own home many times, they are always pro when they come in, they don't mess up my house, they always tell me what they are going to do before they do it. I appreciate first class customer service as we strive in our own company to do the same. Thanks for the excellence in business, it does not go unnoticed! You are highly recommended.”
Lyndon Throness , Surrey, BC
“Dylan came to clean my drains and was way too nice, knowledgeable and efficient! In the best way. It was pleasant to have a plumber from Mr. Rooter and I appreciated the quick response to my inquiry to schedule an appointment and the email to let me know who to expect and when he'd arrive. Thank you!”
Lisa , Abbotsford, BC
“Had them out to clean my perimeter drains. They were punctual, professional, and friendly. They took time to educate about the process and took the time to ensure all parts of the job were complete; this included scoping the drain to be sure they were clear. Their prices are competitive and they call when they are on their way which is a nice touch. Would highly recommend.”
JT F , Abbotsford, BC
“Mark was very personable and helpful!”
Kate , Abbotsford, BC
“Mark came to my home at the specified time and was courteous and efficient. Thank you Mark.”
Cynthia G , Abbotsford, BC
“Mark came today to deal with a low pressure line in the kitchen. We were called just before his arrival to ensure we were home and ready. He arrived a few minutes later. Once he had his booties on he quickly got to work and fixed our problem. He was efficient and polite. I heartily recommend both the company, Mr. Rooter, and Mark who was our plumber.”
Darcy , Abbotsford, BC
“The service was great, efficient, and reasonably priced. Leaking valves under laundry sink - Fixed. The plumber was super - he offered me a few options and was done very quickly. Thank you!”
Kim , Abbotsford, BC
“I had a plugged kitchen sink and so I called Mr. Rooter. The technician was friendly and got the job done quickly. I am very impressed and will be calling you next time I have an issue.”
Ashley , Abbotsford, BC
“Josh provided us with immediate service when our well ran dry.He connected us to the City water line and made sure we had good water throughout the house before he finished the job. He is a very personable young man with an excellent work ethic and would highly recommend him to anyone looking for an experienced and knowledgeable technician.”
Judith , Abbotsford, BC
“Finished unexpectedly quick. We had a blockage somewhere that affected the entire lower floor and called Mr. Rooter Plumbing (luckily right within their coverage zone) They sent in Mark and he assessed the problem pretty quickly and cleared it very efficiently apparently as he completed much faster than his given estimated time. To my surprise after he had left I received a call from their very friendly receptionist asking how their service was which shows they care about their customers and their own improvement. It makes sense why they are so good at what they do. :D”
Andy , Abbotsford, BC
“What an excellant job... leaving town in 24 hours and we have a blockage in the septic....Young fella comes to clean out the septic, and works so hard to get it clean. Once he found out we had no toilet usage he calls a co worker to come and clean out the pipes until it is clear. I am so happy that in just a few short hours the blockage was cleared and everything was fine. But only due to the fact that the first young man attending, took the initiative to comprehend our small window of time to get this fixed. He went over and above to get this fixed. OUTSTANDING !!!!!”
Chantel , Abbotsford, BC
“Mark was my technician and I was very pleased with his work ethics, very personable, courteous and I would highly recommend his services to anyone using Mr. Rooter Plumbing. Also cleaned up very well after his work and had a wealth of knowledge in regards to plumbing problems and explained very well the whole aspect of preventive measures to avoid future problems. Well done Mark!”
Myrna , Abbotsford, BC
