Mr. Rooter Plumbing of Victoria Change Location
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What People Are Saying
About Mr. Rooter Plumbing of Victoria

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  • “I just wanted to send kudos out to Ryan Orrick who works for Mr. Rooter in Victoria, BC. Ryan was fabulous. He was / is professional, friendly, prompt, and a hard worker. I had to tell him to go away and rest for the evening! And this was after more than 8 hours of working on a hot day. He respected my request to be as gentle with the garden beds as possible, and cleaned up the area he was working on wonderfully. Don't let this employee get disollusioned with your company and start looking for other work - you will lose a lot of business if he isn't around. I know I will need more plumbing service in the future, and I will specifically ask for Ryan when I call Mr. Rooter next time.”

    Tannis , Victoria, BC

  • “I am a Property Manager and was pleasantly surprised at the high level of professionalism and the quick turn-around by Mr. Rooter Plumbing at a strata complex that we manage. We will definitely be expanding our business relationship with this company.”

    George , Victoria, BC

  • “Ryan was the technician assigned for our emergency. We had a serious backup overflow. Need I say more!. Ryan was timely, knowledgable, polite and possessed all the other qualities one would expect from a professional service. Ryan provided a quote and stuck to his quote finishing the job without any extra issues. I would easily call Mr Rooter again.”

    Darryl , North Saanich, BC

  • “Thankyou for those two great technicians you sent today. They solved the a timely proficient way. I now know who to send for if ever I need help again.”

    Maureen M. , Victoria, BC

  • “This is the second time Dan has been at our house. First time was to repair a leak in the baisement. Today, Dan was over again to check our drainage system around the perimeter of the house. He also did my son's drainage system in the same morning. This young man is very professional, knowledgeable, amicable and displays a willingness to dicuss with you the issues, and has done the work required to complete safistaction. I would recommend Rooters to anyone.”

    Laurier Joly , Victoria, BC

  • “Dan fixed my sink. Great employee.”

    Inga , Victoria, BC

  • “I needed an assessment of my water heater tank. It was still working but there was corrosion appearing. The information and explanation given me by Dan allowed me to be confident in purchasing a replacement, especially as I felt no sales pressure to do so. I thought I might have to wait a few days but was surprised and pleased that it could be done on the day. Dan went to fetch a new tank and was back in the time he said he would. During the installation my questions were answered professionally, and the job was finished in reasonable time and with the minimum of disruption. Dan did not forget to clean-up the work area before he left. I was left very contented by the whole experience and was pleased to have a follow-up call from the office to find out if all had been well. Thank you Dan !”

    Fraser Pakes , Victoria, BC

  • “We were very impressed with the great service we received from Mr. Rooter. We placed a call to a friendly Mr. Rooter dispatcher and within an hour and a half, Rui, the plumber arrived at our home. He was courteous and helpful addressing all of our questions or concerns that we had. He went about his work in a very professional manner, laying out drop sheets for his equipment, etc. He was quick to determine the problem and cleared the blockage. We had a similar problem about a year ago and used another company at that time. It took the technician many hours over a 2 day period to fix. He used no drop sheets and left a mess and damaged our wood floors. We were very happy with our experience with Mr. Rooter.”

    Roz B. , Victoria, BC

  • “We found the technicians to be very professional. They arrived on time. They explained every detail of the process. They took time to answer all my questions. When another problem came up they were quick address it and find the best solution. When they were done everything was put back in order and left tidy. They also worked through one of the hottest days ever in Victoria. Thank you!”

    Colleen K , Victoria, BC

  • “Took the time to figure out exactly what I needed during the quotation, arrived on time and did excellent work. Fixed an unexpected issue during the visit, and left everything clean and tidy when done.”

    Chris S. , Victoria, BC

  • “The service was excellent and they left my home immaculate with the old water heater removed. Thanks!”

    Linda S. , Victoria, BC

  • “Technician was very thorough and quick to resolve our plumbing issue. Our dealings with Mr Rooter have been very professional and I would trust them again if I ever had a plumbing issue! Thanks for the excellent service!”

    Debbie O. , Victoria, BC

  • “Mr Rooter was prompt and effecient. Immaculate service, got the job done right.”

    Larry L. , Victoria, BC

  • “Had a plumbing company come to fix a leaking pipe. Wanted 500.00. For what I thought was approx. I hour job. Water was leaking onto hardwood floors. Phoned me rooter. Erwin was at my house in half an hour charged my half of what other guy wanted. Helped me clean up and phoned the next day to make sure things were good. Great service.”

    Don F. , Victoria, BC

  • “Just before a flight out of the city I had a yell from the basement. We had a blockage in our 1954 home. Black speckled water coming from the sinks. Rooter was there in 2 hrs and had my issues repaired, suggestions for further preventive maintenance. Awesome work. Thanks.”

    Bruce S.

  • “Bob was great. He cleared the perimeter drain with the motorized snake within a very short time. He was very pleasant and gave great customer service.”

    Darlene C.

  • “The effort that Erwin put into quickly locating the source of our problem was extraordinary. Although the sun went down, he was out in the cold darkness, digging away through difficult ground to find where our water pipe had burst. He was informative with what he was doing, and helpfully offered us a few options before settling on a successful one. Punctual, professional, respectful and friendly --- Mr. Rooter Plumbing made our unfortunate situation, dare I say, somewhat pleasant. My conclusion: very highly recommended.”

    Colin G.

  • “On a Sunday morning we discovered a water pipe had sprung a leak over the crawl space. By 3 pm he came and in minutes he fixed the pipe. What more could we ask?”

    Don H.

  • “We were stressed out about the plugged sink, not having a kitchen sink for 4 days is no fun. We were recommend Mr Rooter plumbing and are very happy with the job Erwin had done. He was very helpful and very kind. Thanks Erwin!”

    Connor W.

  • “Bob was on time, took the time to trouble-shoot the issue and came up with correct solution to our problem. He was personable, professional, and he clearly laid out what he was going to do and what the cost would be.”

    Mark V.

  • “Our bathroom facet failed this morning - surprisingly Mr. Rooter came within one hour of our call. In addition to fixing the facet, we also found that the plumber had good down-to-earth communication skills. An additional bonus was that the plumber suggested additional long-term approaches to improving our needs This was a good visit - thank you”

    Michael C.

  • “Worked so hard to fix my problem. Kind and thoughtful. The fact that he followed up to make sure everything was OK was so unexpected and truly appreciated. Definitely over and above!!”

    Jane L.

  • “Bob was informative and helpful. He got on with the job and did it well. We learned a lot. He also did a safety audit of our plumbing fixtures, which was helpful too. We were very pleased with his service, positive attitude and work.”

    Tom H.

  • “Very good service, polite and informed us on what should be taken care of in the near future and knew what had to be done and got it done. Thank you for the quick response and job well done and for the information given that we need to attend to.”

    Carol M.

  • “Had a very different expectation in having a plumber come to my home. Dylan was very clean using drop clothes and those cute booties on his shoes. Very pleased with the service, and price fair.”

    Janice T. , Victoria, BC