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What People Are Saying About Mr. Rooter of Victoria

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  • Mr. Rooter

    A Clogged Drain

    “We were very impressed with the great service we received from Mr. Rooter. We placed a call to a friendly Mr. Rooter dispatcher and within an hour and a half, Rui, the plumber arrived at our home. He was courteous and helpful addressing all of our questions or concerns that we had. He went about his work in a very professional manner, laying out drop sheets for his equipment, etc. He was quick to determine the problem and cleared the blockage. We had a similar problem about a year ago and used another company at that time. It took the technician many hours over a 2 day period to fix. He used no drop sheets and left a mess and damaged our wood floors. We were very happy with our experience with Mr. Rooter.”

    Victoria, BC

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  • Mr. Rooter

    Prompt, attentive plumbing service.

    “Took the time to figure out exactly what I needed during the quotation, arrived on time and did excellent work. Fixed an unexpected issue during the visit, and left everything clean and tidy when done.”

    Victoria, BC

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  • Mr. Rooter

    Excellent Service

    “The service was excellent and they left my home immaculate with the old water heater removed. Thanks!”

    Victoria, BC

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  • Mr. Rooter

    Very Professional

    “Technician was very thorough and quick to resolve our plumbing issue. Our dealings with Mr Rooter have been very professional and I would trust them again if I ever had a plumbing issue! Thanks for the excellent service!”

    Victoria, BC

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  • Mr. Rooter

    Got the job done right.

    “Mr Rooter was prompt and effecient. Immaculate service, got the job done right.”

    Victoria, BC

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  • Mr. Rooter

    Great Service.

    “Had a plumbing company come to fix a leaking pipe. Wanted 500.00. For what I thought was approx. I hour job. Water was leaking onto hardwood floors. Phoned me rooter. Erwin was at my house in half an hour charged my half of what other guy wanted. Helped me clean up and phoned the next day to make sure things were good. Great service.”

    Victoria, BC

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  • Mr. Rooter

    Rooter was there in 2 hrs and had my issues repaired, suggestions for further preventive maintenance.

    “Just before a flight out of the city I had a yell from the basement. We had a blockage in our 1954 home. Black speckled water coming from the sinks. Rooter was there in 2 hrs and had my issues repaired, suggestions for further preventive maintenance. Awesome work. Thanks.”

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  • Mr. Rooter

    He was very pleasant and gave great customer service.

    “Bob was great. He cleared the perimeter drain with the motorized snake within a very short time. He was very pleasant and gave great customer service.”

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  • Mr. Rooter

    Mr. Rooter Plumbing made our unfortunate situation, dare I say, somewhat pleasant.

    “The effort that Erwin put into quickly locating the source of our problem was extraordinary. Although the sun went down, he was out in the cold darkness, digging away through difficult ground to find where our water pipe had burst. He was informative with what he was doing, and helpfully offered us a few options before settling on a successful one. Punctual, professional, respectful and friendly --- Mr. Rooter Plumbing made our unfortunate situation, dare I say, somewhat pleasant. My conclusion: very highly recommended.”

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  • Mr. Rooter

    He came and in minutes he fixed the pipe.

    “On a Sunday morning we discovered a water pipe had sprung a leak over the crawl space. By 3 pm he came and in minutes he fixed the pipe. What more could we ask?”

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  • Mr. Rooter

    He was very helpful and very kind.

    “We were stressed out about the plugged sink, not having a kitchen sink for 4 days is no fun. We were recommend Mr Rooter plumbing and are very happy with the job Erwin had done. He was very helpful and very kind. Thanks Erwin!”

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  • Mr. Rooter

    Personable, professional, and he clearly laid out what he was going to do

    “Bob was on time, took the time to trouble-shoot the issue and came up with correct solution to our problem. He was personable, professional, and he clearly laid out what he was going to do and what the cost would be.”

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  • Mr. Rooter

    Mr. Rooter came within one hour of our call.

    “Our bathroom facet failed this morning - surprisingly Mr. Rooter came within one hour of our call. In addition to fixing the facet, we also found that the plumber had good down-to-earth communication skills. An additional bonus was that the plumber suggested additional long-term approaches to improving our needs This was a good visit - thank you”

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  • Mr. Rooter

    Definitely over and above!!

    “Worked so hard to fix my problem. Kind and thoughtful. The fact that he followed up to make sure everything was OK was so unexpected and truly appreciated. Definitely over and above!!”

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  • Mr. Rooter

    We were very pleased with his service, positive attitude and work.

    “Bob was informative and helpful. He got on with the job and did it well. We learned a lot. He also did a safety audit of our plumbing fixtures, which was helpful too. We were very pleased with his service, positive attitude and work.”

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  • Mr. Rooter

    Thank you for the quick response and job well done!

    “Very good service, polite and informed us on what should be taken care of in the near future and knew what had to be done and got it done. Thank you for the quick response and job well done and for the information given that we need to attend to.”

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  • Mr. Rooter

    Very unique experience!

    “Had a very different expectation in having a plumber come to my home. Dylan was very clean using drop clothes and those cute booties on his shoes. Very pleased with the service, and price fair.”

    Victoria, BC

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