Tips for Finding the Right Calgary Drain Cleaning Company

Finding the right drain cleaning company

If you experience slow drainage or smelly drains, it may be time to get those wastewater pipes cleaned and scrubbed! That’s when you need help from an experienced drain-cleaning company in Calgary.

If you need drain cleaning in Calgary and don't have a trusted plumber, it can be hard to find a reliable professional. But it is worth taking the time to find the right drain cleaning company so you can save yourself hassle and stress in the future.

Here's what you need to know to find the best drain cleaning company in Calgary, AB. Keep reading to discover important tips for finding the right drain service company for your needs.

1. Certification and Licensing

The first thing you should consider when hiring any sort of professional service, especially that which has to do with functional parts of your home, should be licensing and certification. In each province of Canada, the local law has license requirements for drain cleaning service providers. The license is acquired after the completion of an exam and, in some cases, apprenticeship by the company.

By hiring a licensed company, you set yourself up with a Calgary drain cleaning company that is capable and confident in handling any possible maintenance issues that might come up throughout your residence. In addition to verifying their abilities via license, it is best to determine if the company has their insurance in good order. If the repair goes wrong, and the company is not licensed, you will not be able to make any claims or receive reimbursement for the problem.

As with anything relating to your home, your family’s health and safety is a priority, and it can only be guaranteed by a drain cleaning company with a team of professionals who are qualified and licensed.

2. Track Record

Having a license is a great place to start, and shows capability—but certification can only take you so far. You have to find a company that also has the experience to back up all the service options. Experience is acquired over time. It takes a lot of effort and hard work to become a professional in any area of expertise, and drain cleaning is no exception. This is why it makes sense to ask how long the company has been in business and the average number of years that its plumbers have been in the industry.

Anyone can handle simple tasks, but an experienced drain cleaner knows how to effectively solve any problem because they have dealt with these issues many times. Not to mention, a Calgary drain cleaning company with a poor track record cannot stay in business if all they do is fail in their service provisions. Look for experience always. Experience equals trust, capacity, and expectations. Lack of experience equals non-credibility, lack of confidence, and situational awareness.

3. References

The prior point of track record is often a great place to determine experience, but it is usually just an indicator of how long a drain cleaning company has been afloat. Therefore, the track record starts with the references, and not with the time.

If you know somebody who's used their services, ask them. If you don't, call the company and ask them to provide you with references. If they fail to do so, that's a bad sign. However, this doesn't instantly disqualify them. Move on to the next step to accommodate for the absence of references.

4. Reviews and Testimonials

Even if you were able to get references, this step should not be looked over. Take your time to search online and find out other people's opinions of the service they received. Check trusted review platforms, such as Google Reviews, to see what local people are saying about their experiences with the drain cleaning company you're considering, and what their overall rating is like.

Keep in mind that individual reviews aren't necessarily going to be 100% accurate because some companies will dishonestly post reviews to inflate their rating, and some negative reviews are written by the type of person who finds fault everywhere. That's why consensus is the best way to figure out what's really going on. If the majority of reviews are positive and the star rating is high, you can be pretty confident that this particular drain cleaning company is capable of offering solid service. If most reviews are low and the rating is low as well, that's a big red flag warning you to stay away.

5. Service Offerings

One of the features of any household issue is they follow suit and combine. For example, a blocked drain usually means that some part of your plumbing system is at fault, and you have to get other services from a drain cleaning company beyond the simple cleaning. These can include drain repair, water filtration, sewer repair, sewer line installation or replacement, and much more.

In any case, you should always go for a Calgary drain cleaning company that provides a variety of services, instead of specializing in one single thing. By doing so, you know that you can delegate all the work to one company, and there will also persist an element of transparency with pricing. To further prove this point, let's take a look at some typical clogged drain problems, and how they would be resolved.

Grease Clog

A very common type of drain clog is the grease clog. It's often called the self-healing stoppage. Why? Well, because when the cable goes through the clog, it closes upon itself again. To clean a grease clog properly, you will need hydrojet drain cleaning. That is something you most likely can't do, but at Mr. Rooter Plumbing of Calgary, we offer this service.

The high-pressure water jet blasts away the grease formations on the walls of the pipe and flushes it all away into the sewer system. Because of the vibratory function of the water, friction is overcome in the hose, and the grease can slide through the tight bends. While the nozzle pulls the hose through all the soft blockages. As it is pulled back, the pressure once again cleanses off the walls for thorough sewer drain cleaning services.

Tree Root Clog

Believe it or not, a tree rot clog is quite common. In this case, a heavy-duty cable with lots of torque will be used to cut through the roots. These machines are specifically designed for the job of dealing with tree root penetrations, and you most likely don't have one. So that's another reason to call a professional Calgary drain cleaning company. The plumbing professional will start with a small cutter, like a spearhead, and then switch to a heavy-duty saw blade or root ripper.

Ice Clog

Another interesting clog is an ice clog. If the ice is stuck in the metal water supply line, a specialist will use a pipe thawing machine, which applies a low voltage with a high current into the metal pipe and melts the stoppage. But if the stoppage is in the waste line, it is practically impossible to cut it out with a snake. This is another example where hydrojetting saves the day again. The nozzle has rear jets which can pull the hose to the clog, and a couple of forwarding jets to melt the ice and break it all up. As you can see, even the most common drain clogs are difficult to solve on your own, so the help of a professional Calgary drain cleaning company is paramount to your satisfaction.

6. Cost

“For cost, you will find a wide range of costs with different companies that offer this service. With Mr. Rooter Plumbing of Calgary, you can be assured that your Plumber will review several different options ranging in pricing and workload. From there, each homeowner will have the knowledge they need to make an educated decision as to what options would be best for their home and their lifestyle.

7. Background Checks

This is an optional tip, but an important one nonetheless. It might seem a little out there, but the safety of your family is critical to the service of the drain cleaning company. You don't want a random person coming to your home, who you know nothing about. A background check can help assure you of the fact that your family, belongings, and business are not in harm’s way and that your property will be treated with respect.

To make sure you get a quality service, you need a quality provider. This doesn't mean you need to perform a background check yourself, as your drain cleaning company should be screening their employees when they hire them. Ask them if their plumbers are screened by an employee background check for your peace of mind.

8. More Things To Keep in Mind

Here are a few more things to keep in mind to ensure you are getting service from the best drain cleaning company Calgary has to offer:

  • Pay attention to any of the questions a service person will ask you. They should not ask you any personal questions, as some companies are known to prey on those who are widowed or elderly.
  • Find a Calgary drain cleaning company that offers camera inspection. Make sure the video is live, and not a recording. False video inspections are a real thing, so be cautious.
  • Research the terminology and structure of liners, drain lines, sewer systems and so on before the inspection. Of course, you won't be an expert, but it is best to know what they are talking about. If you're confused, ask your plumber to explain it in layman's terms.
  • Is the company a member of the Better Business Bureau? This is a transparent medium for researching the company and getting a taste of their work.

Mr. Rooter Plumbing is Your Local, Reliable Calgary Drain Cleaning Company

Now that we've covered some important tips for finding the best Calgary drain cleaning company, you are well on your way to securing a capable, confident, and affordable company to help you out. As long as you keep all the information above in mind, you should be good to go. Remember that safety, quality, and price can all go in hand, so there is no reason to settle for less.

If you're interested in learning more about Mr. Rooter Plumbing of Calgary, a drain cleaning company Calgarians can rely on, then get in touch with our customer service team now to schedule an appointment with our professional plumbers. You won't be disappointed with our trusted drain cleaning services; we uphold all of the above, and we can verify it all to address any concerns you may have. Our plumbing experts will leave you with clog-free drains.