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What People Are Saying About Mr. Rooter of Toronto

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  • Mr. Rooter

    This company is amazing!

    “Only being in our house for 9 months, we realized we had sewage coming up in our basement while doing the laundry. Travis and the rest of the guys spent less than a week replacing our broken clay pipes from the main line all throughout our basement (adding the back water valve). Despite the chaos we went through just before we go on vacation...this company is amazing! Vladimir and Roman left the inside of our basement very clean. Travis was always quick to get back to me and always made sure we knew what was going on. Chaya with admin was also very pleasant to deal with. Good work!! We'll recommend you guys for sure to anyone.”

    North York, ON

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  • Mr. Rooter

    Great customer service!

    “Called Mr. Rooter for 2 things; running toilet and leak under kitchen sink at the valve. Nasir showed up on time and checked out both of my problems. He discussed my options for both problems and cost. Note: I had the inside of the toilet rebuilt a few years back. As I suspected it was time for a new toilet. Nasir left to pick up a new one, was back in no time, and had it installed and working in what seemed like minutes. The joy of not hearing it run every 15 minutes was a to good to be true. Next onto the problem under the sink - I live in a condo and unfortunately cutting water to the pipes for the kitchen sink involves the building shutting down the water in that entire set of pipes. Nasir came down with me to talk to the property manger to sort out what could be done. I have to say I am so impressed that Nasir came up with a solution that didn't involve the water in that set of pipes being shut down. Nasir was amazing. Again the job was done in no time and up to the condo standards. I highly recommend Mr Rooter and hopefully you will be lucky enough to have Nasir show up at your door. Thank you Nasir!!!!”

    Toronto, ON

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  • Mr. Rooter

    Chris and Fernando were absolute superstars!

    “When we found out that our main water valve broke I was completely stressed! Chris and Fernando were absolute superstars in coming out super quick and being incredibly diligent in helping to resolve the issue quickly. They explained what work needed to be done, what I needed to do, and even waited for the city to return to turn our water back on. In an emergency situation where I genuinely didn't know where to start to fix the problem, they were absolute heroes. I am so grateful for their help today!”

    Brampton, ON

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  • Mr. Rooter

    Excellent customer service.

    “Phil and his coworker came to our house for a laundry room drain back up several weeks ago. We have an older house with some...creative plumbing in the basement. They spent time thoroughly snaking the drain and discussing possible long term solutions with us. Excellent customer service.”

    Oshawa, ON

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  • Mr. Rooter

    They made it Easy

    “Mon evening I noticed water and sewage coming from my basement drain, toilet and bathtub. I called my neighbour in a panic and she found Mr. Rooter's number. I got through to speak to someone right away and within an hour Phil was at my door. A very nice man with an easy smile and a wicked sense of humour who made me feel at ease. He took the time to diagnose my problem and also earned my confidence. The work had to be done so I arranged for next day service. Roman and Vlademir came and within 2 days everything was completed. Fast and professional service and my house remained neat and clean. I'm very happy that I found Mr. Rooter and will continue to use them whenever I have a plumbing problem. I was very impressed with these guys...they work HARD and are still pleasant at the end of the day. Thank you for doing such good work..it is certainly appreciated”

    Richmond Hill, ON

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  • Mr. Rooter

    Job #158971484

    “Travis, our lead technician, explained the solution to our problem very clearly. The crews pay very close attention to detail and have done a fantastic job keeping the house as clean as possible. I can hardly notice any dirt on the floor a few foot away from the working area. I have 3 children under 2 years old, they managed to have the drain working again within a day with minimum interruption to our daily life. At the time I returned home from work, our problem was already solved! Mr Rooter will definitely be my future go-to plumbing specialist. Highly recommended 5/5!”

    Toronto, ON

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  • Mr. Rooter

    Best customer service from Mr Rooter technician Robert Cassels

    “Our kitchen sink backed-up and after phoning around to get a few quotes we chose Mr Rooter. The service technician Robert Cassels was so AMAZING! He worked super-hard to fix the problem, and he communicated the issues and what he was doing all the way along. What an OUTSTANDING customer service experience it was. Robert you were the BEST!!! I would highly recommend him for ANY plumbing job. Thanks so much again, you made a stressful situation so much better.”

    Scarborough, ON

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  • Mr. Rooter

    I have never had anything but excellent service from Mr. Rooter

    “Today, Will and Dominic came to install a new toilet in my cellar. A tricky job, but one they were completely competent in addressing. I will be sure to recommend Mr. Rooter to my friends. They are knowledgeable, courteous, and efficient.”

    Toronto, ON

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  • Mr. Rooter

    I will keep Mr. Rooter’s number at hand

    “Justin R. came to our home after the city had come to turn off our water. It was quite late. He quickly got to work replacing our old shut off valve where the city water comes in. No small feat considering how narrow an area it is in. Next he replaced the indoor valve for our garden hose. Both work very well now. At all times he made sure I knew what he was doing & why. I appreciated his professionalism. I will keep Mr. Rooter’s number at hand but always ask for Justin. Of course I would not hesitate to pass his name on to anyone who needs a plumber. Well Done Justin.”

    Toronto, ON

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  • Mr. Rooter

    Plumbing

    “I had Mr. Rooter come to my parents house this week and his service was outstanding. My parents are elderly and he made sure he took his time to explain every detail to them and as well as to me. He made us feel comfortable and trusted. I would highly recommend Mr. Rooter to all my friends and family. I would happily call mr. Rooters back again because of Camilo's service alone.”

    Toronto, ON

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  • Mr. Rooter

    The customer service from Mr. Rooter was great.

    “The customer service from Mr. Rooter was great. Brian MacRory was very polite and knowledgeable. He quickly assessed the issue with our washing machine. He troubleshooted the problem with excellent knowledge and was very friendly through the whole process. I would definitely recommend Brian and Mr. Rooter to my friends.”

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  • Mr. Rooter

    On time, very courteous and extremely knowledgeable.

    “We had Robert Cassels come to our home for a camera inspection of our drain. Robert was on time, very courteous and extremely knowledgeable. We would definitely recommend him to our friends and family. Thank you so much Robert for a job well done :)”

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  • Mr. Rooter

    Very nice & knows what he is doing.

    “Our plumber was Rick. Very nice & knows what he is doing. Would use Rick again.”

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  • Mr. Rooter

    As a customer with Mr. Rooter for over 20 years, we could not be more pleased with his work.

    “Mr. Phillips was punctual, efficient, skilled, and extremely knowledgeable about service and proper maintenance of product replaced. Mr. Phillips was friendly and offered practical advice to my wife and I in keeping sinks from clogging and faucets from breaking down. As a customer with Mr. Rooter for over 20 years, we could not be more pleased with his work. If we should or our children need plumbing service again I would certainly recommend Mr. Phillips. Many thanks.”

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  • Mr. Rooter

    Showed up on time and delivered the best services that I have seen so far.

    “Mr. Brian MacRory showed up on time and delivered the best services that I have seen so far. He figured out the issue quickly and addressed it with the highest quality. Brian is very punctual, knowledgeable, expert, clean, helpful, polite, tidy and efficient young man and eager to please and to get the job done to my satisfaction. Thank you so much Brian and Mr. Rooter for your excellent services. I will definitely recommend Mr. Rooter to my friends for every single plumbing services.”

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  • Mr. Rooter

    Quick response, very pleasant service!

    “Quick response, very pleasant service, call after service to see if I was satisfied, very clean, definitely would call again, especially Waqas Ahmad, nice young man.”

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  • Mr. Rooter

    Highly recommend Mr Rooter for your plumbing needs.

    “Mike was at our place about an hour after I called to replace a toilet flush valve on Good Friday. Estimate was given before the work was begun. It was done as estimated and in a timely manner. Highly recommend Mr Rooter for your plumbing needs. I have used them before- same professional service Dave North York.”

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  • Mr. Rooter

    My loyalty was rewarded once again with impeccable customer service. Thank-you!

    “We moved into a new house and needed some plumbing work done ASAP. We called Mr. Rooter, as we do every time we need a plumber. They dispatched a great guy out to us within a couple of hours. He specked the job, gave us a price and got down to it. At the end of the job Mike cleaned up, billed us exactly what he had quoted and was a complete pleasure to work with. My loyalty was rewarded once again with impeccable customer service. Thank-you!”

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  • Mr. Rooter

    I am very happy with the service!!!

    “A stuck toothbrush in the toilet was blocking the water from properly flushing. It looked like we might have to get a new toilet as it seemed to be firmly lodged. But Robert's perseverance paid off and eventually he managed to hook it with the snake and get it out. I am very happy with the service!!!”

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  • Mr. Rooter

    Fast service and very professional.

    “We would just like to say thank you to George who sorted out our frozen pipes today. We are new to Canada and did not even know that pipes could freeze. After hours of hard work he sorted the problem for us. Fast service and very professional. We would highly recommend.”

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  • Mr. Rooter

    Would recommend him (and his colleagues) to anyone with water/plumbing problems.

    “Brian M. came to the rescue. He worked diligently and professionally to get to the root of the problem with our kitchen sink at our office. It was no easy task, but he didn't complain or blink an eye. He was arrived on time, was courteous and friendly, knowledgeable about the problem and how to solve it and he even provided a solution how to keep the drain unblocked. We talked a bit about Mr. Rooter and it was clear to me that Brian is proud of what he does and who he works for. He is definitely a good representative of Mr. Rooter. Would recommend him (and his colleagues) to anyone with water/plumbing problems.”

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  • Mr. Rooter

    Explains everything you need to know about the problem.

    “Brian explains everything you need to know about the problem. We called him back to investigate our complain and he responded in a timely manner. He left making sure his job is accomplished. Professional.”

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