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  • Mr. Rooter

    plumbing

    “...with water backing up and clay pipes broken, Bob came and took the time to find out exactly what was going on in a complicated system, and with a punctual and hard working team led by Igor, it made a stressful situation short lived - thanks for the great work!”

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  • Mr. Rooter

    Install wash basin and taps

    “2nd time I used Mr.Rooter and second time a great job was done! And the bill was even lower than I expected. Each time an issue came up he informed me what the result would look like before he started the next step. So there were no surprises. He came on time and stayed until the job was done. This time I purchased all the parts I wanted used before he came. There was no problem and this saved some money and time.”

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  • Mr. Rooter

    A big thank you to Mr. Rooter

    “A big thank you to Mr. Rooter, and to Brian and Morgan for the fast and efficient service! We had a pinhole leak in the hot water supply line in our bathroom. Because we did not have a valve at the sink to shut off the water, I was forced to shut off the main valve, leaving us without water and in an emergency situation. Brian and Morgan came quickly and were able to give me a very reasonable quote to not only fix the problem but to add valves to the supply lines. We have a lot more plumbing jobs to get done and will be back in touch! Also, thank you for the very friendly customer service over the phone. A very positive experience from start to finish!”

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  • Mr. Rooter

    The technician was courteous

    “A bit pricey however the technician had to go to two places to find the right part. The technician was courteous and provided me with a quote for future work.”

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  • Mr. Rooter

    plumbing problem

    “A few days ago, I had Val from Mr. Rooter fixing some of my plumbing in the house. I was very impressed with his work, so neat and clean and friendly, overall the service was amazing. I will definetely recommend Mr Rooter to all my friends. They even did a follow up call the next day. good job Valentin”

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  • Mr. Rooter

    A+ SERVICE

    “A few weeks ago I woke up and my basement was flooded. I started calling different plumbing companies for quits and I found Mr Rooter, there price wasn't the cheapest but I went with my gut feeling and decided to go with them. A+ SERVICE, the technician that came to do the job was very well trained and professional. They did a very good job, on time, and they charged me exactly what they quoted me on the estimate. I will defiantly use them again and recommend them to family and friends.”

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  • Mr. Rooter

    toilet clogged

    “A few weeks ago, Will came out to fix our clogged toilet. He was very friendly and extremely knowledgeable. As a new home owner his advice was greatly appreciated. The cost was a little higher than expected, but the job was done well. Thanks, Will!”

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  • Mr. Rooter

    replace kitchen faucet

    “A leak in the kitchen faucet had gradually become something of an embarassment and also a real annoyance. A call to Mr. Rooter in the noontime (or soon after) resulted in a technician appearing in mid-afternoon to present an estimate and then replace the faucet. Ziggy presented himself as being quietly knowledgeable to the point where I felt that all I had to do was provide him with the new faucet I had purchased and let him do the job. The quality of workmanship was high. Afterwards, he asked to check the plumbing in the house (a Mr. Rooter policy) and this ended in having a toilet repaired at no charge. This was both helpful and very reasonable on Mr. Rooter's part.”

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  • Mr. Rooter

    leaky toilet

    “A leaky toilet was causing me a great deal of stress as it dripped through my kitchen ceiling and was destroying my cupboards. The thought of having to replace my kitchen was giving me nightmares. I called Mr. Rooter, they came that same morning. Mike was quick, efficient, clean and kind. He put my mind at ease and fixed my problem in minutes. What a great experience!”

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  • Mr. Rooter

    Drain Pipe Cleaning

    “A month ago,I had faced a big problem with drain system. One of your Company staffs checked it without paper working and I paid $380 in cash at that time. But a couple of days after it doesn't working. So I requested your Company to recheck it. Today Mr. Robert Plantic, one of your staffs visited and cleaned the blocking drain without charge. Fortunately it is working again. Mr. Robert is very kind and skillful plumber. If I have problem related to this kind of matter in the future, I ask your Company to bring him to my house. Thank you Mr. Robert.”

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  • Mr. Rooter

    Emergency Pipe repair, after hours

    “A pipe leaking through your basement wall is not something you want to find at 10pm on a Tuesday night. Within 2 hours of calling Mr. Rooter, John had arrived, quoted and completed the repair and was on his way. He even suggested a quick solution that could help save us from further issues. John's expertise, quick resolution and quality work will definitely make me a return customer. Thank you!”

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  • Mr. Rooter

    Removal of old laundry concrete tub and replace with plastic unit.

    “A professional gentleman. Punctual; obviously knowledgeable in his trade, knows how to take advantage of his plumbing experiences; patient with his customers; understanding of their needs and expectations. He's also a clean worker. When he's finished the job, you wouldn't know he's been there. KEEP HIM ON STAFF - HE'S CLEARLY AN ASSET TO YOUR ORGANIZATION!”

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  • Mr. Rooter

    Urgent bathroom fix

    “A short story. On a Sunday last November my shower 'o' ring failed. I called out Mr Rooter because the fitting was old and I didn't have the right tools. Their rep mistakenly took out the entire valve. So why have I given this company such a high rating? Expressly because of two individuals, Derek and Fred who run the franchise for the GTA. They resolved the issue with no fuss and genuine empathy. I have no doubt that I had a poor one off experience with the contractor initially. However, knowing that you have strong management to set things right is critical. Attached below is the original e-mail I sent to the President of the group expressing this: Derek was understanding of the issue, fair and straightforward in his dealings without a hint of shirking his responsibilities. It is very easy for us to take credit when things go well, it is far harder to accept mistakes and rectify them. I am a strategy consultant, often dealing with advising companies on poor customer service. If all your franchisees were as competent and empathetic at handling customers as Derek, The Dwyer Group would be twice the size it is today.”

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  • Mr. Rooter

    We are completely satisfied

    “A slow basement drain and a minor sewage backup led us to go looking for someone to unclog/scope the drain. A quick call to Mr. Rooter and Travis was on the scene in just a few hours. He quickly assessed that we had a broken trap outside the house that was likely original (from the late 1940's). Upon his recommendation we replaced the trap with a backwater valve to help reduce the chances of our basement backing up with sewage from the city line. The crew that ended up doing the digging in our front yard did an amazing job and, now that the job is finished, the only way you can really tell we had any work done is there's a slight hump as the dirt has not settled yet and some cut lines in the sod. They even redistributed the decorative wood chips along the front of our house so it looks undisturbed. Everyone involved in the project was professional, courteous, and very fast (the entire job was finished in 2 days). It even turned out there was a rebate application available for the hardware we had installed and Travis came armed with the application so all we had to do was fill in some basic information and mail it along with a copy of the invoice. We are completely satisfied and cannot recommend this team of people enough.”

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  • Mr. Rooter

    Basement back-up

    “Adrain from Mr.Rooter has customer service right from the moment you call in to the delivery of the invoice. Courteous and efficient. He was in time and all was good and well executed.”

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  • Mr. Rooter

    Laundry tab & kitchen sink blocked

    “Adrian is very knowledgeable about this trade, very honest. He offered me the best price compared with others that quoted me higher. He works efficiently and I like the fact that he is very tidy. His work area was always kept clean. I am very satisfied with the work he has done.”

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  • Mr. Rooter

    Leaky pipe and replaced faucet

    “Adrian was an excellent representative of MR Rooter, we appereciated his knowledge, effiency and cleanliness. We keept us informed every step of the way as becamed necessary to do more then we had originally anticipated.”

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  • Mr. Rooter

    Laundry tub and faucet

    “After 2 no-shows and a $300 "free estimate" charge, I was beginning to lose hope in the plumbing trade. Thankfully, Mr. Rooter alleviated those concerns. First, their free estimate was actually FREE! Ziggy arrived on time and was polite and knowledgeable. Within minutes he provided us with an reasonable estimate and arranged a time to complete the project. The laundry tub and faucet look amazing and work perfectly. We were very thankfully to finally find a company and plumber who cared about their job.”

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  • Mr. Rooter

    Kitchen Faucet Replacement

    “After a few attempts to repair the leak on our old faucet, we decided to call Mr. Rooter, in order to get a professional opinion on the problem. That's when Robert Plantic showed up and suggested a faucet replacement. Robert installed the faucet within an hour, and was very clean, professional, and efficient in the process. I am extremely happy with the faucet and the service. Thank you so much Robert and Mr. Rooter!”

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  • Mr. Rooter

    residential toilet replacement

    “After a home toilet replacement installation didn't go well due to a water leaking issue, decided to call in the experts. Impressed by Mr. Rooter website and background details so decided to call. Just like the website says - excellent friendly service and in all only took about 2 1/2 hours from the first call to the repair being completed. Ziggy Koska was wonderful - helpful and courteous. Will definitely recommend and/or use Mr. Rooter services again if the need arise. Very impressed.”

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  • Mr. Rooter

    I won't look elsewhere for this service.

    “After a rough start, Fred stepped in and fixed 3 major problems well beyond our satisfaction. Excellent quality, follow-up, tidiness, etc. The "Mike Holmes" of plumbing. Need I say more! I won't look elsewhere for this service.”

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  • Mr. Rooter

    Leaking faucet

    “after calling at 9pm the night before Robert showed up as promised between 9-10am the next day. He was courtious and looked and the leak in the faucet and indicated I'd have to replace the whole thing dur to the size and fit of the water intake. He offered to show me the facets that he had or I could supply my own and install at a later date. I've since gone shopping and installed it myself, but the time he spent to explain things to me and provide options was great. I'll definitely ask for Robert again and use Mr. Rooter.”

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  • Mr. Rooter

    pluged drain

    “After calling one of the bigger plumping companies in the GTA, I found myself having to spend lots of money. I had a plumper come to my house to fix my toilet he proceeded to first plunge then snake my toilet with not avail. After spend over an hour at my house he tells me that I will require a new toilet. He said that my rim holes where plugged not allowing the water to flow good? causing my flush problem. He quoted me close $1000.00 to fix this problem, so I paid him for his time and said I would let him know. That is when I called Mr Rooter I talked to a gentleman by the name of Fred Colley he told me that this was not likely the cause of the problem that he would be happy to come out and check it for me for a small service charge. I was apprehensive of this because I have already paid once, but after talking to him he made me feel that he could fix this problem for a lot less that the other guy so I said OK.When My Colley came to my house I was surprised to find out that he was the manager there. He proceeded to enter my house with these cute little booties he wore to protect my house. He went in with a snake to see what he could do. A short time later I walked to the bathroom to find him removing my toilet,he reached into the bottom of my toilet to find my wife's missing toothbrush. He reenstalled the toilet checked the operation of it and handed me a bill of $220.00. After gooing though this hole thing I was very happy my toilet was fixed alot less that I was told. I got a fridge magnet for future a smile, hand shake and thank you for calling Mr Rooter. Thank you Mr. Colley I will tell all my friends Best service ever Wayne”

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  • Mr. Rooter

    I was impressed with the ease of scheduling

    “After discovering a leaky mixing valve for the hot water tank, I decided to try Mr. Rooter based on the good reviews. I filled out the form online to request an appointment, and quickly someone from their head office (Elizabeth) called back to confirm the date/time. I was impressed with the ease of scheduling the appointment online, as other contractors this is impossible without calling them directly first. On the day of the appointment, the company called in the morning to confirm that the technician was coming within an hour. The technician (Fardhin) arrived, who was well-mannered and courteous, and explained the costs accordingly, as he noticed issues related to the water pipes that was contributing to the leaks, which also had to be fixed. I thought the prices were a bit high but I didn't have time to compare and get quotes from other places, so I wasn't sure if that was the case. He had a book with all the prices in there so I assume it was fair. After the work was done, the technician cleaned up and looked like did a good job. Afterwards, Mr. Rooter called again to check on the appointment to see if everything went well, which was a nice touch.”

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  • Mr. Rooter

    Rick is an absolute gem, and helped make a horrible situation manageable.

    “After finding two inches of water in my furnace room, I called Mr Rooter. Not only did they pick up right away, they sent a technician to my house extremely quickly (within 2 hours). Rick Phillips took the time to assess the problem, explain what needed to happen, and also to recommend that I contact a restoration company since I had quite a bit of water damage to the walls/baseboards/door frames. I appreciated all of this as this was my first "plumbing emergency" and I had no idea what to do or who to call. Rick is an absolute gem, and helped make a horrible situation manageable.”

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  • Mr. Rooter

    Toilet Installation & Basement Leak

    “After finding water in our unfinished basement, and calling three 10 Star rated plumbers from Homestars, I reviewed Mr. Rooter and spent some time on their website. Not expecting much based on my experience, I filled out an online form. I received a call within 5 minutes, and a plumber was at my house not more than 20 minutes after that. The plumber was friendly, knowledgable, and quickly diagnosed the source of the water damage. A wall had to be cut to gain access to a drainage pipe that was cracked, and he made sure to protect the floors and clean up after the job was done. Luckily, water ran from the second floor bathroom into the unfinished basement alongside the waste pipe, so there was no interior damage/mould/etc. The cracked pipe was replaced, and I had the plumber install three new toilets while he was here. He went beyond the call of duty and fixed other minor issues that he saw while he was working which could have created problems for us in the years to come. Services were not cheap, but for the professionalism, convenience, and overall experience - the service was WELL worth it. We now have piece of mind, a dry basement, and faith in a plumber. Job well done!”

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  • Mr. Rooter

    Clogged main drain pipe and replacement of pipe valves.

    “After having a backed up toilet where the water was very slow to go down for a couple of days, Robert showed up from Mr.Rooter on time and very professional.I explained to him my plumbing problems and he got to work, after finding a rag stuck in the pipe Rob did a camera inspection, then he snaked 60ft. through the pipe. After numerous attempts Robert never gave up, he worked his butt off to clear this probalem, and he did when some might have given up. Not enough space to write on what a great experience it was to have Robert in my house fixing my plumbing issues. THANKS A LOT ROBERT for agreat job done.”

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  • Mr. Rooter

    Replace shut off valve

    “After I turned off or main water shut off it began to leak. I called MrRooter and spook with Sara, who was very helpful and pleasant person. When George (Yuriy) service man arrived he let us know what the problem and solution was. The price was agreed upon before work began. George was a great, completed his work and cleaned up. I would recommend this company and will be using them with future plumbing problems.”

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  • Mr. Rooter

    Toilet flow issues

    “After moving into a new home we found the toilets that came with the house would sometimes not flush, and sometimes they would. Puzzled we called Mr Rooter. Someone came out to our house and he looked at our toilets and said that it was most likely that they were fist generation low-flow, and recommended replacing toilets. He was very friendly and helpful, and was very personable. He provided us with their prices for new toilets & installation, and also gave us some tips should we decide to purchase and install them ourselves. Mr. Rooter does not charge for a diagnosis, only if they actually fix something. We were very pleased with this service, and would have them back again.”

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  • Mr. Rooter

    Basement backing-up

    “After phone call was placed, within an hour I had Adrian at the front door of my house. Dressed in clean uniform, wearing shoe covers and providing professional advice regarding my basement drain system. His knowledge and experience was clearly evident through quick troubleshooting and determining cause of my basement being flooded. Solution was provided immediately, and I will always call Mr. Rooter for any plumbing work.”

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  • Mr. Rooter

    Tub faucet leaking

    “After some frustrating weeks with a leaky faucet, finally called Mr.Rooter and Les Malinski showed up at the front door within 30min of my call. He quickly assesed the problem, gave me the quote and just as quickly fixed the problem. The efficiency was great. Thank you!”

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  • Mr. Rooter

    leaky pipe

    “After the first plumber Mr Rooter sent out took 4 hours to fix our original leak but caused 2 more in the process, Mr. Rooter sent over Rick P. True professional and very knowledgeable. He had the issues caused by the first plumber fixed in 45 minutes. Very happy with Rick.”

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  • Mr. Rooter

    Leaky Pipe

    “After the first plumber Mr Rooter sent out took 4 hours to fix our original leak but caused 2 more in the process, Mr. Rooter sent over Rick P. True professional and very knowledgeable. He had the issues caused by the first plumber fixed in 45 minutes. Very happy with Rick. I hope I never need his services again, but if I do, I'm calling specifically for Rick P.”

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  • Mr. Rooter

    Replacing sump pump and putting a valve on basement drain

    “After the nightmare no one wants to experience--sewage backup in the basement shortly after moving in--we, of course wanted to make sure this would never happen again. Every plumber we called, including some recommended on homestars, wanted to charge us $265 or more for the first visit, claiming they were going to put a camera down our basement drain to check if we could install a back flow valve. For pete's sake--we just wanted someone to come look at our basement and talk to us! Fortunately, Fred from Mr. Rooter came out no problem and no charge, spent about 1/2-hour to an hour in the basement with us talking through different options. When he was done, he left us with two different quotes for two different options. We went with the option of replacing the sump pump and installing test valves on the basement drains. When John came, he finished much more quickly than I expected him to. He answered all my questions, showed me his work, left the space cleaner than he had found it. The only reason I gave them a 4-star instead of a 5-star is because for both appointments I ended up calling to see where they were, since they showed up at least an hour after the time they had said. But honestly, that is not a big deal now that I have the peace of mind knowing my basement is going to stay clean and dry. Great job, and thanks for making it so painless.”

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  • Mr. Rooter

    New sewer Drain

    “After trying to sort the problem with my drain, only Mr. Rooter came with the correct answer. They came evaluate, provide and estimate, do the work, clean and fast. They are exceptional, I recoment M. Rooter completely.”

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  • Mr. Rooter

    Thanks to Rick and Mr. Rooter for a very smooth resolution

    “After trying unsuccessfully to unclog our bathroom drain, we noticed that water was dripping through our dining room ceiling and decided we'd better call a plumber. At 9:00 p.m. on a holiday, we spoke to the Mr. Rooter dispatcher and asked for the first appointment the next day. The dispatcher said they would call again at 8:15 a.m. to confirm the 9:00 a.m. appointment and they did. The plumber, Rick, arrived promptly, looked at the problem, prepared the invoice showing the cost for the service, snaked the drain, showed me the wad of hair the snake pulled out, cleaned up the mess, and even reinstalled the drain hardware with putty to ensure a good seal (we had removed it not knowing that was a no-no), free of charge. Along the way, he was easy to chat with, gave good advice and was respectful of our home. He was done in an hour and we now have a functioning bathtub and no more leaks in the dining room. Thanks to Rick and Mr. Rooter for a very smooth resolution to our plumbing problem!”

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  • Mr. Rooter

    Toilet repair

    “After two unsatisfactory encounters with other so-called plumbers, I found Mr. Rooter. Robert showed up when he said he would, was prompt, courteous and professional. My toilet repair was done quickly and the price was right. I'd highly recommend their services.”

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  • Mr. Rooter

    Replace stack

    “After we moved into an 80 year old house, we noticed the existing stack may need someone to look at. We found a few plumbers from homestar and at last we went with Mr. Rooter. We are very happy with our decision because "Mr. Rooter" was very professional and responsible. They finished their job over time because the second floor part of the stack was a bit harder to get to and it took them a lot longer than expected. They finished their job and cleaned it afterwards as if they were never here. He also gave us advice on how to maintain the stack going forward as they saw a lot of grease buildup down the sewage out of our house. I wouldn't say they are the cheapest plumber we found, but they are worth the extra $ when it comes to plumbing.”

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  • Mr. Rooter

    There was a smell in the bathroom sink from hair buildup.

    “Alex diagnosed the problem in a short period of time and now we have a great smelling bathroom again.He saw how frustrated I was not knowing what the smell was.”

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  • Mr. Rooter

    Toilet Replacement with new efficiency model

    “Alex provided excellent and courteous service. He noticed a faulty shut off valve while replacing the toilet and took care of this as well. He also answered questions I had about a future job honestly and fully. Thank you Alex.”

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  • Mr. Rooter

    New faucets in two bathrooms

    “Alex was clean (he put little booties over his shoes when he came in the house), efficient (the whole job was complete in 2 hrs), clearly understood what needed to be done and explained the cost breakdown clearly. He also cleaned up any mess from the work before he left.”

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  • Mr. Rooter

    Kitchen

    “Alex was extremely flexible and accommodating to our schedule. He did a great job and gave amazing advice. Someone you could trust to give you the right advice. Will use again.”

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  • Mr. Rooter

    Bathroom repair

    “Alex was punctual, curteous, knowledgeable, and professional. He explained clearly the issues with our broken faucet and emergency shut off valves, and went above and beyond to salvage our sink. Overall very happy with our experience. Only negative is that he forgot to offer us Air Miles.”

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  • Mr. Rooter

    plumbing

    “Andrew came and went thru the entire house and explained the best way to maintain our plumbing. He changed 3 bathroom systems that were potential flooding problems and leaks in the future. He was honest and sincere. He put shoe covers on and brought his own matt to wipe his shoes before entering the house. He treated the house as if his own...He will definietly be referred and be used for any of our household plumbing.”

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  • Mr. Rooter

    Toilet clearing and repair

    “Andrew explained things, gave advice, and fixed the problems. He was very courteous and helpful. I would be pleased to have him represent your company any time. Having him work in this house was a pleasure.”

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  • Mr. Rooter

    Toilet repair

    “Andrew fixed my leaking toilet that was giving me lots of headache for some time recently until I decided to call Mr Rooter Plumbing... I was really impressed when Andrew entered my house and the first things he did (besides introducing himself of course...) was to place the floormat (with Mr. Rooter logo on it) at the entrance, putting his shoecovers on and only then walking further into my house; then he covered the floor around the toilet with dropsheets he brought with him to make sure the working area stays clean. That was wonderful ! Andrew has done the job professionally, then he cleaned the working area around the toilet such that it became cleaner than it was before ! (with a smile). He also went an extra mile to explain to me what are common toilet problems including his recommendation what toilets are best to buy in a future and why. I will not hesitate to call Andrew from Mr. Rooter Plumbing again if I need any plumbing service again ! Great service, thanks Andrew ! Thanks Mr. Rooter Plumbing !”

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  • Mr. Rooter

    fixed plugged kitchen sink

    “Andrew from mr. rooter was very efficient and professional. He found the problem, explained what it was and proceeded to fix it quickly. Also informed me how to avoid it in future. Work was quick and clean.”

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  • Mr. Rooter

    Plumbing Services

    “Andrew very efficiently resolved a blocked drainage problem with a bath tub. Then in a walk through inspection he identified an issue with the shut off valves and hoses on our washing machine. I appreciated this and decided not to procrastinate and had them replaced the same day. Andrew obtained the necessary parts and did the replacements again in a timely and efficient manner. Although plumbing work is expensive Andrew is a good guy to deal with.”

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  • Mr. Rooter

    Bathroom Sink repair

    “another great, fast job from Mr. Rooter. Very satisfied with the responsiveness of the team and the plumber that was sent. will definitely use them again. thanks agin for fixing what i couldn't.”

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  • Mr. Rooter

    toilet replacement

    “Anthony Card arrived in a timely fashion to solve our plumbing issue on a Sunday afternoon. While being stressed out about the plumbing that was leaking Anthony quickly calmed me down and went about solving the leak. We are extremely satisfied with Mr Rooter and their wonderful plumber Anthony, we strongly recommend this company to everyone. Thank you very much Anthony and Mr Rooter.”

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  • Mr. Rooter

    New bidet assembly & installation

    “Anthony did an awesome job assembling & installing a bidet we had recently purchased. It was a difficult job and took longer than expected. Anthony thoroughly tested the bidet to ensure there were no leaks. Also, as the holes did not line up to secure the bidet, he needed to drill new holes and he was required to make a trip to home depot for new ceramic drill bits. I was very impressed with Anthony's professional attitude, skill and attention to quality and customer satisfaction. Thanks!”

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  • Mr. Rooter

    Drain sevice

    “Anthony from Mr Rooter came and cleared my drain.He was very fast and left He no mess at all.He was very nice person to deal with and i would recommend his services.”

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  • Mr. Rooter

    Clogged Drains

    “Any time we need plumbing service or advice at the restaurant we call on Mike Ranger. Mike's quick service and professional attitude really stands out in today's market. Also, it is great to find someone in a trade like this that you can trust.”

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  • Mr. Rooter

    Replace working parts inside a toilet tank and replacing a control tap and stopping a leak under the bathroom handbasin.

    “Arrived exactly on time. Obviously knew what needed to be done to resolve the problems and exactly how to do it. All problems now dealt with and everything is working fine. And Brian cleaned everything when finished. Brian Pellett is a nice gentleman.”

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  • Mr. Rooter

    Home Plumbing Serice

    “As a person new to Renting a Home, we have been very impressed with Brian's professionalism. We have had to call Mr.Rooter twice for minor plumbing problems each time Brain has respond promptly and/or on time. Therefore we can recommend Mr.Rooter and Brian Pellett .”

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  • Mr. Rooter

    2 leaking valves and hose bib.

    “As usual, Mr Rooter came to the rescue at a moment's notice. John was professional, thorough and competent. He helped us immensely in giving us advice on the basement reno we have started. We'll be having him back to finish the plumbing part of the reno for sure. Love the professional uniform.”

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  • Mr. Rooter

    Plumbing

    “Ask for Jafaru. Fantastic service on a Sunday! Quick and professional. Jafaru was courteous and great to deal with, explaining exactly what the problem was and then going to work to fix it. We're very grateful.”

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  • Mr. Rooter

    Drain Problems

    “At last! A service company that holds true to its word. From our first phone call into the office to the end of job. We had a flooded basement. They showed up on time, their staff were courteous and professional. They did a large excavation and were very neat throughout the whole process. We would definately use them again.”

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  • Mr. Rooter

    PLUMBING

    “AT MY HOME (3-5 YEARS OLD) WATER LEAKAGE ISSUE FOR ABOUT 3 MONTHS. A LOCAL TECHNICIAN CAME AND CONFIRMED THAT IS IS NOT A PLUMBING ISSUE. I TOOK THIS AND TAKE ISSUE WITH THE BUILDERS. LEAKING WAS ASSUMED DUE TO RAIN WATER STRUCTURAL ISSUE. THE TECHNICIAN GEORGE WAS SUCH A HELP WITH THIS ADVICE, HE IDENTIFIED THIS PROBLEM FOR ME IN LESS THAN 30 MINUTES! GOOD JOB DONE, VERY MUCH APPRECIATED!”

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  • Mr. Rooter

    septic backup

    “Awesome service. Fast, friendly and inexpensive!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .”

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  • Mr. Rooter

    Happy customer since 2010

    “Back when I owned my first condo in 2010, I called Mr. Rooter repair a leaking toilet. The workmanship and professionalism is next to none. One of the best decisions I've made was to sign up for their Advantage Program which gives you priority scheduling and pricing. Now, in my new home, I've used Mr. Rooter to replace, yet another, leaking toilet. Most recently, my tap in the backyard was leaking and I had someone from Mr. Rooter come check it out. They diagnosed the problem, which was much bigger than I imagine. We decided to save the work required for another day but the plumber, Rick, was amazing. He did a walk-through of the entire home and gave pointers for things to look out for. It was like a free apprenticeship session! The next day, I received a call from Mr. Rooter to let me know that the trip charge for Rick's visit would be refunded because I was an Advantage member. I honestly wouldn't have cared either way but I thought it was really awesome that Mr. Rooter caught this. What I like the most is that the fee structures are all outlined so there's no haggling involved. My last toilet that was replaced, I ended up getting a free upgrade to higher end toilet because the one I selected was not in stock. Just as a sidebar to that, I've gone with Toto brand toilets through Mr. Rooter and have not been disappointed yet! Needless to say that Mr. Rooter are my plumbers for life and have not let me down in 6 years.”

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  • Mr. Rooter

    Roots in main drain

    “Backup in main drain prompted a call to Mr Rooter. Response was very fast and problem was diagnosed appropriately. Service team - Igor and his partner - arrived ON TIME the next morning. They had to dig up the drain area and replace the old trap. When Franco arrived to use the camera to check the drain line further along, roots were apparent there as well. I was shown the problem and given alternatives. Igor and his partner worked overtime to complete the work. They left the place spotless!! I have not used Mr Rooter before but their performance was exceptional and I will continue to use them for any plumbing issues.Thank you guys!”

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  • Mr. Rooter

    Clogged Sink

    “Bathroom sinked clogged. I thought at first was just clogged at stopper area. But it was more than that. Ziggy from Mr. Rooter did a wonderful professional job in cleaning the pipe deep and thorough. Because I was watching, Ziggy described to me what he was doing every step of the way. It was clear. Problem solved. In addition, Ziggy is a very polite and pleasant gentleman. I definitely recommend Mr. Rooter for future plumbing fixes.”

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  • Mr. Rooter

    A Trap Configuration Genius!

    “Because of his expert and innovative handling of a new condo build plumbing nightmare occurring under our sink, Stephen H. provided us with an impressive quality fix that not only meant we got to keep the large kitchen sink but as well, afforded us some much needed extra under counter storage space too! Both my husband and I greatly appreciate your impressive work and thoughtful professionalism Stephen. Thank you very much!”

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  • Mr. Rooter

    Drain clogged

    “Blockage in main plumbing stack caused overflow flooding downstairs. Day after big flooding had all plumbers busy. Called Mr. Rooter @ 6:30 AM. Travis arrived 30 minutes later! Solved problem quickly. Cleaned up after himself. Very efficient, courteous. Would recommend any time.”

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  • Mr. Rooter

    clogged drain

    “Blocked drain in drain about 15 feet below second floor bathroom causing water to back up. Robert arrived on time and found our problem and corrected it. This service was all you could ask for -efficient-neat-tidy. All costs were discussed and no surprises. Would recommend highly.”

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  • Mr. Rooter

    Clogged Toilet

    “Both their office and technician provided excellent service. Very professional, pleasant and very efficient. Fixed our clogged toilet in minutes. I highly recommend them and will definitely use them again. Ask for David Munoz!”

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  • Mr. Rooter

    We're very pleased with the service we received.

    “Brian and his colleague came in and immediately assessed the problem and gave us the cost. They were experienced, efficient, and professional. We're very pleased with the service we received.”

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  • Mr. Rooter

    Brian and Morgan did a great job!

    “Brian and Morgan did a great job! They told me exactly what they are doing and what to expect.”

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  • Mr. Rooter

    replace leaking waste pipes above kitchen ceiling

    “Brian and Neil came on time per appointment (despite severe snowstorm)They professionally replaced leaking pipe, and rectified several errors that original installer had made. Explained each step, and detailed why they were changing what they did. Cleaned up when finished. Would definitely recommend.”

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  • Mr. Rooter

    Consultation

    “Brian and Rick were very knowledgeable, informative, and professional. My family and I experienced a major basement flood (sewage backup) nearly one year ago (July 8, 2013) and a minor, yet extremely concerning, water leaching issue on June 25 after all renovations were completed. They answered questions regarding the backwater valve, weeping tile, and combined/separate sewer systems very well. Brian and Rick thoroughly explained the issues we face and the course of action needed to rectify this problem. Exceptional work!”

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  • Mr. Rooter

    unclog kitchen sink

    “Brian arrived on time, polite, curteous,and helpful. he completed the job in good order and checked that the drain was working properly before packing up. A pleasure to deal with, will call for service again.”

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  • Mr. Rooter

    He did the work and off he went!

    “Brian came on time, was friendly and courteous and got right to work. He did the work and off he went! I have asked that my file indicate that I want Brian to be dispatched for any work in the future.”

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  • Mr. Rooter

    Give this man a raise!

    “Brian came to my door so promptly within an hour that I could not believe it. He was smiling and courteous and gave me his card as he put on his protective booties. He diagnosed my leaky toilet and fixed it right away while educating me on how to check for the problem should it happen again. On his suggestion, and my approval, I joined the lifetime service. Brian did a complete check of my plumbing before leaving. And if that was not enough, he fixed my computer printer in a minute. He is the best. Give this man a raise!”

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  • Mr. Rooter

    Retrieved Stopper from Drainpipe

    “Brian came to our home, was told the problem and he immediately gave us a favourable estimate. He proceeded with the necessary work and within 5 minutes had the problem solved. He also took the time to ensure there was no leakage from our sink. I re3commend him for a substantial increase in pay. Thanks Brian. Tom Evans”

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  • Mr. Rooter

    Bathroom toilet, bathtub faucets, bathroom sink, kitchen sink

    “Brian is a seasoned professional with extensive experience. He fixed our toilet and bathtub faucet expertly, with full explanations of what the issues were and what the cost would be up front. I was so pleased with his service that I had another Mr. Rooter plumber - Robert - come and install a bathroom sink. Rob also spotted a long-standing problem with our kitchen sink faucet. He did both jobs with full explanation and cost breakdown, consulting all the way through. Of course, after twenty plus years, all these jobs were necessary and more costly than anticipated. i understood all the way through what the problems and possible solutions were and I got to make pricing choices. Robert was very creative and showed me ways to save money and to use my faucet to extend its lifetime. He guaranteed all his work and was exceptionally courteous and committed to the projects in my home. I would recommend both these gentlemen to future clients.”

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  • Mr. Rooter

    Will definitely call them in a pinch!

    “Brian M arrived in a timely manner. Was very professional and looked after the situation promptly. Made recommendations for some future work. Was much appreciated! Will definitely call them in a pinch!”

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  • Mr. Rooter

    Thanks a lot Brian you saved us.

    “Brian M came in and tackled the problem at hand right away. He was finished in no time which is a relief because the owner is 89 years old. I would recommend Brian to my family and friends. Thanks a lot Brian you saved us.”

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  • Mr. Rooter

    we were very happy with the service.

    “Brian M kept our appointment as scheduled. He was professional, knowledgeable and approachable. He worked hard to resolve the problem. I found the prices to be fair given he was here for 2 hours. My wife and I would definitely recommend Mr Rooter to others, we were very happy with the service.”

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  • Mr. Rooter

    The quality of work was top-notch.

    “Brian M of Mr. Rooter Plumbing was terrific. He was able to come by our house and assess the situation just hours after our initial call. He recommended a course of action to deal with our immediate crisis, and made many cost-saving suggestions. He was able to return the next morning to replace our leaking fixtures. The quality of work was top-notch. I would recommend Brian M and Mr Rooter Plumbing to anyone.”

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  • Mr. Rooter

    My dog fell in love with him

    “Brian M. came right on time and did a great job. My dog fell in love with him and I will definitely call him again (assuming I will need to!)”

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  • Mr. Rooter

    I would definitely recommend him for any of your plumbing needs.

    “Brian M. was incredibly patient and very willing to answer all of my plumbing questions. He quickly resolved all of our faucet issues, including a very stuck cartridge, and cleaned up afterwards. I would definitely recommend him for any of your plumbing needs.”

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  • Mr. Rooter

    We were very satisfied with his service.

    “Brian M. was our technician for the day. His service was very professional and helpful. He clearly explained the problem that had caused the blockage and the costs involved in replacing and fixing the issue. We were very satisfied with his service.”

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  • Mr. Rooter

    All in all, a good guy with a good company.

    “Brian M. was very helpful. He was polite and courteous. He worked through all the problems presented and gave solutions. Brian made sure the job was complete before leaving. All in all, a good guy with a good company.”

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  • Mr. Rooter

    He was friendly, efficient, and genuinely cared about ensuring the job was done well.

    “Brian M., the technician, showed up promptly. He was friendly, efficient, and genuinely cared about ensuring the job was done well, taking the time to calk around the baseplate in order to ensure better stability.”

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  • Mr. Rooter

    A very rare 10-star rating from us.

    “Brian MacDonald demonstrated himself to be very knowledgeable and a true expert of his profession. He explained our problem to us in the clearest of terms and then searched for option that cost us the least money. Intelligent, articulate in his explanation, he also worked quickly and diligently, and the final work was 400$ cheaper than he had initially quoted us. I highly recommend Mr. MacDonald, and we have had excellent service from other plumbers at Mr Rooter in years past. A very rare 10-star rating from us.”

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  • Mr. Rooter

    We received great service!

    “Brian P was on time and he was so helpful when we called Mr Rooter for assistance with a toilet that did not have enough pressure. We received great service!”

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  • Mr. Rooter

    Plumbing Inspection

    “Brian Pellet was great. He was knowledgable and seemed quite experienced with what he was tallking about. As a result I felt quite comfortable as he was being straight forward about everything. I will continue to use Brian at Mr. Rooter, in fact, I purchased a life long membership allowing me greater discounts for their already exceptional service.”

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  • Mr. Rooter

    kitchen drain and bathrooml toilet flushing probems

    “Brian Pellett a plumber arrived an hour after I called Mr. Rooter. He did the repairs in a timely fashion and was gone. Wow! I'm impressed! He even cleaned up after himself.!!!What a treat to have a very knowledgeable person taking care of my drain problems at a resonable price. Fantastic job!!!! Kuddos to Brian and Kuddos to the person who hired him. A definite asset to the company. '''GOOD JOB ALL AROUND''' Your NVBF”

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  • Mr. Rooter

    plumbing

    “Brian Pellett of Mr Rooter provided a quick, careful and accurate soultion to (what could have been) a terrible mess. Within the hour Brian arrived, tools in hand ready to investigate the source of our plumbing mishap. With a lovely demeanor and warm smile Brian did an exceptional job. I will not hesitate to call Mr Rooter again for such impressive service.”

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  • Mr. Rooter

    Repair of "botched" pumbing job on a dishwasher

    “Brian Pellett was the technician sent out - he came from Scarborough (a long trip) - diagnosed and fixed the problem in about 15 minutes total - totally worth it - I will use Mr. Rooter again every time and will ask for Brian (even though the drive is a long one).”

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  • Mr. Rooter

    will certainly use this company and Brian again!

    “Brian was our plumber (Sunday) who replaced our kitchen faucet. Far from the average faucet replacement, complexities arose - Brian responded easily - very respectful and courteous - positive experience - will certainly use this company and Brian again!”

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  • Mr. Rooter

    Bathroom toilet clog

    “Brian was very helpful and it didn't take him too long to fix our problem. He arrived on time, was very professional and I liked that he brought his own mat and wiped his feet before he entered our house. Great service!! Thank you very much!”

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  • Mr. Rooter

    You'll be as amazed as we were.

    “Called in Mr. Rooter for a recurring blocked drain problem. Their Supervisor, Robert Plantic, arrived exactly on time the following day and used his pipe camera to show me the extent of the problem. The damage to the old clay and cast-iron pipe was extensive and both needed to be replaced. He provided a detailed estimate. To cut a long story short, the level of service and courtesy was way above our expectations. Five stars aren't sufficient. After two days of hard work the crew left. Save for a few areas of still-wet concrete patches in the basement floor, you would not know they'd been there! They cleaned things they didn't even need to clean! To anyone who believes that old-fashioned hard work, courtesy and consideration are things of the past, call Mr. Rooter next time you need a plumber. You'll be as amazed as we were. No one likes to spend this kind of money but we feel that we received full value for every dollar.”

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  • Mr. Rooter

    CALLED LAST MINUTE AND CAME IN 15 MINUTES!

    “CALLED LAST MINUTE AND CAME IN 15 MINUTES! ROBERT WAS VERY FRIENDLY AND VERY QUICK. HE KNOWS WHAT HE'S DOING AND VERY CONFIDENT. SHOULD GIVE ROB A RAISE! I WOULD LIKE HIM TO FIX MY FAUCET AGAIN IF I HAVE ANY PROBLEMS IN THE FUTURE.”

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  • Mr. Rooter

    Faucet replaced and toilet fixed

    “Called Mr Rooter to have someone look at our toilet and get a faucet installed. Andrew came over and was very helpful, did a great job and recommended a lot of good tips for regular maintenance. Will call again and ask for his services.”

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  • Mr. Rooter

    Plumbing - blocked drain

    “Called Mr. Rooter after after our kitchen sink backed up and we couldn't relieve the problem by snaking/taking apart the piping under the sink. They were great. Sent us help for 9 am on a Sunday. Dealt with Joseph Di Stefano on this job. He was excellent. Very informative and a straight shooter. Enjoyed the conversation while he got to work fixing the problem. Fast, friendly and fair = very happy customer. Chris in Brampton”

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  • Mr. Rooter

    Blocked basement toilet

    “Called Mr. Rooter for emergency service on a blocked basement toilet. Within 2 hours Master Plumber Adrian showed up and fixed the problem. The job turned out to be more involved than he anticipated, but he performed what needed to be done. I am satisfied and would not hesitate to recommend Mr. Rooter to anyone with plumbing issues.”

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  • Mr. Rooter

    Drain not working properly

    “Called Mr. Rooter for service and Vadym showed up on time which was impressive from the start. He did what he had to do and cleaned the whole work place up once he was finished clwearing the drain. Would definately use these guys again. Thanks Mr Rooter.”

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  • Mr. Rooter

    Drain issues

    “Called Out Mr. Rooter at 1pm on Saturday. Given an appointment between 3-5 pm same day. Travis Magee one of their technicians, responded on time, was completely professional and customer service oriented, did a thorough video inspection and cleared out the back-up. He then made recommendations and scheduled follow up work for Monday at 9 AM. The Mr. Rooter team was there again on time and completed the installation of the backwater valve project by mid day today. Now that's efficiency! Wouldn't hesitate to call them back again!”

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  • Mr. Rooter

    Frozen pipes in bathroom.

    “Called them and they had someone out here within the hour. To be honest the first guy was extremely honest and with the quote he gave me I had to call my insurance company! The call centre agent called me the next day - great follow up! Recommended sending another guy - also here within the hour. Great guy, Troy, expert, knew his trade extremely well, great ambassador for the company, fixed the problem in under 30mins - I couldn't have asked for any more! Perfect! Highly recommend Troy and his colleague back at the call centre, I think her name was 'Cairin'.”

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  • Mr. Rooter

    Bathtub leak

    “Called them at 10am and had the problem fixed by 3pm. Sasha the plumbing tech was superb and very professional. He even showed up with covers for his shoes to keep the dirt low. Although he had to rip some walls down, not a trace of dirt left when done. The company even did a follow up the next day.”

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  • Mr. Rooter

    Mike was friendly and very professional.

    “Called Tuesday evening with a burst pipe in the basement. Dispatch was friendly and assured that someone would be over within an hour and they were. Mike Bellehumeur was the technician. Mike was friendly and very professional. Mike located the pipe and had it fixed quickly, highly recommend him.”

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  • Mr. Rooter

    Fixed a leak

    “Came by on Saturday afternoon and found the leak quickly and did his best to make the necessary repairs without tearing away walls or ceilings...much appreciated. Area was clean afterwards and he was very professional.”

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  • Mr. Rooter

    wonderful work

    “Carey came on time, inspected my unit throughout, made good suggestions and work very efficiently. Carey did wonderful work, he is a pleasant and polite individual. Carey also made some helpful recommendations when he was leaving.”

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  • Mr. Rooter

    Courteous, professional and on time.

    “Carey was amazing today. This is my second time using this company with excellent results. We tried this repair ourselves but could not locate the parts, even from plumbing supply stores. Carey went out of his way, found the difficult part and saved me hundreds in home repairs. Courteous, professional and on time. Carey-thank you for doing an amazing job!”

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  • Mr. Rooter

    Clogged Toilet

    “Chris C showed up Saturday morning to fix our toilet and was very professional and friendly. He got in the bathroom, figured out a plan of action and went ahead with it. He showed us what the problem was, explained it in layperson terms (including a quick Toilet 101 lesson) and gave us recommendations for the future. After he was done he cleaned the bathroom, leaving it in better shape than we left it for him.”

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  • Mr. Rooter

    Plumbing

    “Chris came by the same day I called the company, was very personable and took time to have a proper look at the problems and explain what was behind the issues. I appreciated that he took care of what could immediately be done and was upfront about what would need a greater investment. Thank you! RR Upper Beaches”

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  • Mr. Rooter

    Leaking faucet

    “Chris Cochrane came to my house to fix an outside faucet. He arrived within the hour after being called. He was extremely friendly and helpful and he went out of his way to look for a water turn-off that wasn't even required for him to find. I would definitely call him for future service.”

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  • Mr. Rooter

    Unclogging our old toilet

    “chris cochrane was excellent~~very friendly and super professional. He spent a lot of time and did a through job. Happy to have him in our home! Thank you Chris! Kyla Kowalski”

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  • Mr. Rooter

    water replacement

    “Chris Ford is an expert technician. He relocated the water pipe that is wrongly done before. Also he teach me how to clean up the water tank in every six months and he made a special pipe to drain water out from the tank to the drain hole. Thanks for his effort.”

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  • Mr. Rooter

    Tap leak

    “Chris from Mr Rooter was very helpful! I had a leaky tap which many plumber saw but couldn't find the cause of the leak. He showed me the issue and was fix within minutes. As a new home owner, Chris showed me how maintain the plumbing in my home. Thank you Chris for all your help”

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  • Mr. Rooter

    commerical drain

    “Chris from Mr. Rooter arrived on time and assessed our drain problem. He was able to explain the problem to me easily. He was back within the hour with his crew to resolve our drain problem quickly and efficiently. I felt quite comfortable knowing that these professionals were on the job. They were INCREDIBLE!!! Thank you MR. ROOTER”

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  • Mr. Rooter

    I highly recommend the company

    “Chris from Mr. Rooter in Oshawa arrived on time and quickly surveyed the situation. He explained that the plumbing under my sink was a bit complex to accommodate a garbage disposal. Because of that, it took a bit longer than anticipated, but Chris did a great job. Both faucet and disposal work great, and he cleaned everything up. We're very pleased with the results. I highly recommend the company, and be sure to request Chris!”

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  • Mr. Rooter

    Unclogged kitchen/laundry drain, helped troubleshoot and solve other problems

    “Chris from Mr. Rooter was courteous and professional and thorough. He solved the immediate problem (clogged drains) and helped to troubleshoot and solve other problems - showerdrain leak and toilet not flushing well. He was knowledgable, efficiant, friendly and the overall cost was reasonable given the time he took to solve our problems - The cost included a one time lifetime membership fee with Mr. Rooter (which reduced this cost and future costs) and an environmentally friendly product to help our drains stay clear of grease in the future.”

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  • Mr. Rooter

    Fixed Bathroom fauchet

    “Chris is very nice and professional,fixed the problem right away,but most of all he left my bathroom like nothing happened...no mess at all and the fauchet work like a charm. This is not my first time having plumming problem...I know that not everyone does that.Thank's Chris....keep up the good work”

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  • Mr. Rooter

    Clogged Drain

    “Chris of Mr Rooter arrived with 45 minutes of my Sunday call. Our kitchen sink had backed up with water from the second floor washer - no amount of plunging would clear the clog. Chris quickly assessed the situation, and snaked the drain from the second floor to the stack. Voila - the clog was cleared! Thanks for coming out on a Sunday evening, and being so cheerful!”

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  • Mr. Rooter

    Bathroom shower

    “Chris saved my shower!! He was very professional and went above his duty to provide excellent service. Even cleaned up the mess and offered to clean the additional mess left behind. Thank you for great customer service.”

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  • Mr. Rooter

    Bathroom Vanity Sink Back up

    “Chris the plumber was professional in diagnosing the problem. Straight up with the issue and price. Worked until the job was done and explained what was required to fix our problem. Kept us well informed throughout the process. AND cleaned up after the job was done.”

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  • Mr. Rooter

    Back up in basement

    “CHris was amazing! He showed up on time and after inroducing himself he went straight to work. He showed us what he was doing and explained everything to us. He was extremely polite and very knowledgable. The nicest part was that once he was finished, he cleaned the whole place up. Overall iwas very impessed with the service that MR. Rooter and Chris provided. Thanks Chris and keep up the good work.”

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  • Mr. Rooter

    he handled it with ease

    “Chris, the plumber that came was very friendly and professional. He listened when I describe the problem and knew exactly what to do. I am not a stranger to plumbing and I could tell that he was quite knowledgeable. It took him a while as I knew it was a tough problem, but he handled it with ease. If we have plumbing problems in the future we would be very happy to see him again.”

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  • Mr. Rooter

    Fast, efficient, respectful and transparent.

    “Clean water break inside wall in finished basement behind shower. Brian came on time within in a 2 hour window and conducted an efficient assessment. With evident water damage got me in touch with water damage experts to get space opened up, etc. Once opened, was back in a flash to provide a clear diagnostic of the issue and how to solve it. Very transparent on fees and options and stopped the leak in about an hour. Didn't make me feel rushed or pressured in any way. Fast, efficient, respectful and transparent.”

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  • Mr. Rooter

    drain snaked

    “cleaned out our drain line from the sink in a quick very clean and help way ]. also gave us great upkeep tips and ways to prevet blockage. the drain works better then it ever did befor and has not showen any sighs of fail. great job”

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  • Mr. Rooter

    Clogged Toilet

    “Clogged toilet. Could NOT get it plungered properly no matter how hard we tried. Called Mr Rooter, someone came within the hour! Holy cow! Very helpful, helped clear it out, very knowledgable. Expensive but what can you do.”

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  • Mr. Rooter

    replaced tap cartridges in shower

    “Cold tap in shower would not shut off due to broken cartrgde. Brian had the hardware on hand and replaced both the hot and cold without any incidents within a half hour. I have used Brian in the past and he has been great.”

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  • Mr. Rooter

    Kitchen Sink Back up - Main plumbing

    “Considering our house was bulit in 1927, and probably never had the main plumbing lines cleaned out, starting at the Kitchen sink with a Motorized Rotor - John Dima did a great job. Approx 35 feet snaked throught the pipes, and the back up was cleared out. Quick, efficient and great clean up. 6 month warrenty and the introducation to BIOES - a natural enzyme to keep the pipies clear - ALL on the Easter Weekend and quick to the scene wihin 1 hour!”

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  • Mr. Rooter

    installation of toilet, kitchen and bath taps

    “contacted Mr. Rooter at 8:30pm and by noon the next day, I not only had received confirmation that a plumbing technician was booked but "Richard" arrived, did an excellent job installing and was out the door.”

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  • Mr. Rooter

    Fix clogged sink. Re-do all piping under sink.

    “Dave from Mr. Rooter arrived within 30 minutes of my call. He was a friendly, trustworthy guy and a smart, efficient plumber. He fixed some shoddy previous work, solved my clog problem, and was a pleasure to deal with. Highly and happily recommend!”

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  • Mr. Rooter

    We felt that we were clear on what he was doing and was so polite.

    “David Coles offered hospitable service when he came in to help us with our drainage problem. He explained the process in which he would take towards the plumbing issue. We felt that we were clear on what he was doing and was so polite. He even cleaned our sinks!”

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  • Mr. Rooter

    Dripping bathtub faucet

    “David the technician was very knowledgeable, efficient, and friendly in assessing the problem, quoting, and getting the replacement part needed and job done in less than an hour. Thank you for a great job!”

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  • Mr. Rooter

    Did it again!

    “Did it again! Provided exceptional service from my initial call to completion of the job. Their licensed plumber, Ziggy, is amazing. He explains everything so well - does the show and tell- and, to top it off, he does an exceptional job. He respects your home, leaves the work area so tidy and clean, but the main thing is, whatever he does, actually ends of working as it should. I had him assess another job this past summer and he ended up diagnosing the 10-year plus problem and correcting it. So this time, I asked specifically for him. I have never had such faith in a trades person. Good on Mr. Rooter for having him on staff! Never lose him!!”

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  • Mr. Rooter

    Clogged Kitchen Sink

    “Double sink with water filling up on both sides. Tried all suggestions from internet. No luck. Finally called Mr. Rooter and Steve Gillespie showed up right on time. He tried seveal things but no luck. He did not give up. After 3 hours he tried again with the big snake and went 25 ft in and finally got it! Steve was so patient and did not get frustrated. He looked at it like a puzzle and was determined to come up with a solution. We appreciated his friendly nature and calm manner. Thank you to this company and especially Steve. We have now become Mr. Rooter Club members!!!”

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  • Mr. Rooter

    Mr. Rooter saved my tiles

    “Drain had been acting up for a couple weeks leading up to "the event". Was washing dishes one night when water started to back up in the sink. Used a plunger as I had many times before to remove the clog. Normally, some junk flows back into the sink and everything is back to normal. This time brown sludge began oozing back into the sink! Had never seen this before... Sink started to fill. Slowly but still it was flowing and I couldn't get it to stop. Googled for a plumber near me and found Mr. Rooter. Called them and explained the emergency. Somehow they got here within a half hour and attended to the sink before it completely overflowed onto my brand new tiles!!! The guys were extremely friendly, and considering how quickly they arrived, the price was right. Sink hasn't had any trouble since then (two months ago). Thanks Mr. Rooter!!! You've secured a long time customer now!”

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  • Mr. Rooter

    Plumbing

    “Drip Drip Drip. That's what I was faced with last night. The shut off value to the outside facet had broken and it needed immediate attention. I called Mr. Rooter and within an hour Brian was at our door to fix the problem. I found him to be polite, knowledgeable and very proficient in what he did. Would I recommend him? The answer would be an unqualified "yes".”

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  • Mr. Rooter

    Pipe burst

    “During one of the cold spells, we had a burst pipe. We called another company who said they would send in a technician - and finally admitted during the phone call that this person as not a license plumber (who would come later). That did not make sense to me - so I called Mr Rooter, and they came and did an excellent job!”

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  • Mr. Rooter

    collapsed drainage pipes

    “Early February we had a problem with a tub that would not drain and a toilet backed up to the rim. We called Mr. Rooter on Penn Drive, North York and a plumber was at our home an hour later. Several hours later the water drained away but there was a blockage that could not be cleared. Mr. Rooter gave us an estimate for the excavation of sub flooring, concrete etc. and replacement of the collapsed pipes. As is the way with old houses they found more problems after digging. The plumber discussed the situation, showed us why they had to do the additional work and gave us an estimate of the new costs. They told us when they would arrive each morning and they were there every day on schedule. They told us when they would cut off the water and for how long, and they were right on schedule to turn the water back on so we would have a toilet functioning. Ten days later the clay pipes were replaced in five separate areas, extremely old copper piping was replaced, a new toilet was installed and the sub floor was all replaced. When we needed to call the Mr. Rooter office, the staff who answered the phones were very helpful and cooperative and they were very quick to provide information and solutions to our questions. The staff that came to the house were very pleasant, they explained everything that they were doing, they showed us all the problems that they found and then told us how much it would cost. The excavation crew did a great job of cleaning up all the mud and concrete work that they had to do. We would like to thank Melisa, Sarah and Robin in the office. And we would like to thank Phil, Jahfaru, Richard and Doug, plumbers, technicians etc. We would also like to thank the excavation crew whose names we do not know. YES we are happy with the work that Mr. Rooter did for us. YES we are happy with all of the staff at Mr. Rooter that we came in contact with. YES we would call Mr. Rooter again, any time.”

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  • Mr. Rooter

    Great service overall.

    “Even though it was a public holiday, Rick arrived within hours of my phone call and provided a very professional service. He replaced the part while at the same time explaining exactly what he was doing. He also offered many other useful tips. Great service overall.”

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  • Mr. Rooter

    Broken Pipe

    “Even though they are pricy, the service and quality of their job was excellent. They give a type of membership for live and then on the next visit they give you a discount.”

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  • Mr. Rooter

    Instalation of fixture in bathtub & taps in bathroom sink

    “Every time I do not use Mr.Rooter for plumbing things go wrong! I got a clear detailed explanation of what had to be done to do the job. Also how long the job was going to take and how long the water would be off. Vadym was meticulous in his job!! The room was left spotless and remove the garbage from the job. He was also very consienses of the amount of nose that the job would produce for us at the house. I only have good things to say about my experience!! I will always use Mr.Rooter for plumbing. Their is always no disapointments. Very Greatful! A job Well Done!!!!! Francois Emond-Barr”

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  • Mr. Rooter

    Plumbing

    “Every time we flushed our toilet, the water would overflow causing a big mess. There was clearly something wrong and we called Mr Rooter Plumbing. The plumber came to our house on the day of and explained the problem and went ahead to fix it. He charged $125 for the first hour and $50 for every additional hour. It took him a little over an hour to fix our toilet. Everything is running smoothly now. Very satisfied.”

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  • Mr. Rooter

    Replacement of P-trap

    “Excellent and friendly service by Joseph D. Very efficient and excellent communication with the team and was able to get service within 2 hours. Highly recommend this service. Very convenient and professional.”

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  • Mr. Rooter

    Excellent customer service

    “Excellent customer service Brian was super efficient and friendly. He loved our dogs. Only drawback is that it is very expensive. We will call again but for a bigger job which would be more cost-efficient.”

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  • Mr. Rooter

    Excellent job.

    “Excellent job. Waqas was pleasant, professional, knowledgeable and friendly. He arrived on time and was quick and efficient. Didn't try to sell us on a bunch of things we didn't need. I would call him again if we need more work done.”

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  • Mr. Rooter

    Clogged Drains

    “Excellent professional service. They were on time and delivered what they promised. Keep up the good work guys!.I have had this problem before and was disappointed with poor service from another service.”

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  • Mr. Rooter

    Thank you to the company and Peter!

    “Excellent service from Mr Rooter technician Peter to fix a clog in my kitchen drain and to replace my corroded laundry washing machine tubes! Thank you to the company and Peter!”

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  • Mr. Rooter

    Thank you Brian and Mr. Rooter for your excellent work!

    “Excellent service from Mr. Rooter and especially Brian M. He arrived on time to provide the quote. He came the very next day and did the installation. It was a difficult job as I live in a 3 story townhouse and the hot water heater is on the top floor. He was very professional, friendly and knowledgeable. Thank you Brian and Mr. Rooter for your excellent work!”

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  • Mr. Rooter

    Plumbing Issue

    “Excellent service on getting the issue resolved in our kitchen. He was persistent in getting the clogged removed. Clean service and professional attitude. The drain has not been working for a couple of days now but he ensured by multiple testing that it is completely resolved.”

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  • Mr. Rooter

    Repair of Water Shut-off valve

    “Excellent service! Will came out on a Sunday and thoroughly assessed the situation. Gave us three different possible scenarios for repair and through his hard work and innovation managed to give us the most cost-effective solution. Thanks Will!”

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  • Mr. Rooter

    snake the sink and toilet, pricing for installations of toilet and shower head. Marc Resendes

    “Excellent service, great advice and friendly advice. I would recommend anyone to call Mr. Rooter and ask for Marc Resendes because he offers top-notch help. I required help because the bathtub did not drain of water and Marc not only quickly fixed the issue but also gave great advice to solve the problem and shed some light on the main problems at hand.”

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  • Mr. Rooter

    Excellent work

    “Excellent work by Robert our tech in taking care of this blockage and clean out valve installation! I would highly recommend this company ! We called for Sunday service and we were well taken care of.”

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  • Mr. Rooter

    plumbing

    “Excellent, friendly service. Estimates upfront and no hidden/added charges. Arrived on time and left my home clean. The plumber (Phil) knows his profession and didn't waste time in fixing the problem. The same person comes back, so he is beginning to know the house and sees the bigger picture when looking at the issue called about. Mr. Rooter is my first and only call for plumbing matters.”

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  • Mr. Rooter

    leak in water pipe that was difficult to detect

    “Excellent, immediate response on the weekend, excellent service, pleasant knowledgeable service man. The problem was detected quickly and the job was done quickly with no mess. I will use them again.”

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  • Mr. Rooter

    Very impressed

    “Extremely professional both in appearance of serviceman and the way he conducted the service. Explained procedure and answered all questions - did not try to rush us. Very impressed - would not hesitate to recommend.”

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  • Mr. Rooter

    Thank you Mr Rooter and staff!

    “Fantastic! Prompt service (less than an hour) and problem solved! Highly recommend Brian P and Morgan! Great to have my shower faucet working again! Thank you Mr Rooter and staff!”

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  • Mr. Rooter

    Friendly and professional.

    “Fast and reliable came and did the job very quickly. Friendly and professional. Upfront about the cost so no surprises.”

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  • Mr. Rooter

    Thank you again Mr Rooter!

    “Fast, Efficient Service. On short notice re needed a toilet replaced. Ken McBride took care of all the details. The Service Technician was professional and knowledgeable. We have used Mr. Rooter many times and we have never been disappointed. We learned a long time ago, "there are no short cuts in plumbing". Thank you again Mr Rooter!”

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  • Mr. Rooter

    Drain system video inspection

    “Fast, professioal, very well organized. Knowagable and curtious. As the superintendent of a 30 story highrise codominium building in North York, I see many different service contractors and can tell the true pros from the hacks. Thanks to Mr. Brian Pellet and Keith Harkness for solving a long standing plumbing mistery with their video gear and experiance.”

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  • Mr. Rooter

    Video Inspection of Drain Problem

    “Finally, after a week and a few companies (all highly rated on this site), I found what I was desperately searching for: a bright, focused trouble-shooter, enter Mr. Rooter’s drain technician, Travis. He was undaunted by the cast iron drain system of my Victorian. Though the house was built in 1889, there had never had an issue with the drain pipes, consequently, the cleanout, had not been touched since the plumbing went in and has sealed shut with age. No problem, Travis does a video inspection through the 1st floor toilet drain and gets to the heart of the problem in no time, and with additional locate gear, he is able to precisely define a small area of big concern (ie: pipe collapse). Before reinstalling the toilet, he replaced the worn out flange rubber gasket thing, at no charge: a good faith, great customer service gesture. I signed on the dotted line. Tomorrow, a crew will dig out and replace of the broken drain and I look forward to reporting back with a happy ending. I now have a ‘Go To’ guy. Other reviewers give companies a 10 when very satisfied with the service, so far Mr. Rooter, with Travis on board, rates a 20.”

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  • Mr. Rooter

    Major work: Full replace of sewer & water service, basement waterproofing and other fixes!

    “Finding your plumbing has backed, up causing damage to your finished basement, is never fun. And it's a can of worms, because once you start poking around you'll often find other things that were done poorly somewhere along the way, especially on a house as old as ours. Thank heavens we contacted Mr. Rooter. Phil Stinner handled everything for us so wonderfully and it really helped reduce the trauma. He was so service-focused, and really made us feel like he was there to help, not just trying to "sell us repairs." Every time we encountered a new thing that needed fixing, he helped us weigh the pros & cons of how to address it, and even though the cost was not insignificant, I know for a fact that we got incredible value for it. (We shopped around!) The crew that did the work was super-efficient and went above-and-beyond in many ways. In dealing with this crisis, there's no question that the plumbing fix was the smoothest, quickest and least-painful part. (Just don't ask about the contractors who've been refinishing the basement...)”

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  • Mr. Rooter

    Backed Up Sewer Drain

    “First time dealing with this company and the service provided by Frano was greatly appreciated. He arrived promptly and was a real pleasure to deal with. He was able to fix a problem a previous plumber had overlooked. Thanks again, Frano. I would recommend this company to friends and family.”

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  • Mr. Rooter

    plumbing services

    “first time using this company and supervise it myself. Don't know how the price is compared to other companies but I had no choice at the time since it was an emergency for a tenant. The service was great, they made the quote for a stucked toilet, vanity sink and shower drain. it was done very professionally and the plumber Will explained everything very thoroughly. after the problem is fixed he took the time to carefully clean up the place. I'm sure my tenant will be very pleased and I would highly recommend their services.”

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  • Mr. Rooter

    Repair a frozen pipe that burst

    “First, I called the dispatcher at Mr. Rooter on Jan 9 evening about a water pipe that burst in the garage and unfortunately leaked into the basement. The technician promptly gave me a call in 20 minutes giving me an appointment in the afternoon the next day. To my pleasant surprise, the dispatcher gave me a good news that a technician was available in the morning. Great news because my main water valve was shut due to a pipe burst so the earlier we have water back, the better. Josh, our technician arrived on time and started his thorough investigation for the pipe burst location. He also went through the pricing with us before initiating any work. Everything was fixed to our satisfaction. He took his time in providing very helpful comments to avoid future problems. I would recommend Mr. Rooter to others. All in all, a positive experience from start to finish.”

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  • Mr. Rooter

    They left my property clean and guaranteed their work.

    “Folks, for anyone requiring the services of a professional plumbing and drain company, Mr. Rooter is the one I recommend, Why? I had a water main leak recently, having recently lost my husband, who was responsible for all these situations, I was left to deal with this alone. Called Mr. Rooter, they were prompt, professional and courteous, gave me an estimate and left. I thought to satisfy myself on the quote, I should call around for different estimates. The others were in or around the same ballpark when it came to price (all 5 of them) One said he is the best in the business, the other said He might have to break part of my bedroom to fix the problem but I would be responsible to fix the drywall and cleanup after the work was done, another showed up with a backhoe, knocked on the door and told me his boss said I would have to pay him $1,500 cash up front before he started doing any work. Another told me part of my driveway would be dug up but he would not be repairing it once work was done. I mentioned to him that I had called Mr. Rooter and already got an estimate from them, it was then I got to know how unethical, and cut-throat this business really is. These contractors were bad mouthing, low balling their estimates, didn't seem to have a clue as to how best to get the job done without ripping apart walls, etc., only to raise their prices once they get the job. After all the estimates and time wasted. Mr. Rooter out performed them all with their professionalism, good business ethics, and above all, honesty and a job well done. They left my property clean and guaranteed their work. For me, I would highly recommend this company and commend them on and excellent job.”

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  • Mr. Rooter

    Move dishwasher

    “For some reason the previous homeowners installed the dishwasher on the opposite side of the kitchen from the sink, where it sat all lonely and stuff. I decided it was time to reunite the dishwasher with its appliance friends, so I called Mr Rooter to help me. Robert was polite, professional and thorough and did a great job. I'm very happy with the experience.”

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  • Mr. Rooter

    frozen pipes

    “For the second time this week, my pipes froze. Try finding someone at 8:30 pm! (on a Thursday night.) I called two other companies, who didn't have anyone available for that night. I was freaking out about my pipes bursting. Even though it was my first time calling Mr. Rooter, they were able not only to send someone that same evening, but within less than an hour! The plumber, John Dima, was very nice and knowledgeable. He un-froze our pipes in no time, and gave us valuable advice on where the problem is most probably located in the house. I was very pleased with the speedy response and the professional service.”

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  • Mr. Rooter

    Toilet Running

    “Found water on my floor did not know where it was coming from i panicked and called Mr.Rooter. I was a little bit worried about who I was going to get, and Chris showed up promptly. He put my mind at ease as he fixed the problem quickly and efficiently and answered all of my inquires. To my surprise he did a free home inspection, go figure I have other problems in my house. When i can afford them I won't hesitate to call Mr.Rooter and request Chris Cochrane. Thanks Mr.Rooter, oh by the way I even got some shopping bags and nail files.”

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  • Mr. Rooter

    Main sanitary drain blocked, breather collapsed

    “Frano Sain, Mr. Rooter's Field Manager, came to our house on Saturday, November 20th, after we called about a very bad odour in the house. He told us, and showed us, that the main drain was blocked and the section at the trap and the breather had to be replaced. He explained the procedure, even showing us pictures of what we had now and what we would have following the replacement, and also told us about the Drain Grant from the City of Toronto. He is a super nice guy and very professional. Yuriy and Roman came on Sunday morning to dig the big hole and give us a fully functioning temporary drain so that we could use the water in the house. Again, very pleasant, very professional and very careful about containing the dirt and tidying up the site. Frano came and did a camera inspection to check the condition of the rest of the drain to the house and to the street. On Monday, the City came to inspect the job and then Yuriy and Roman put it all back together. Unfortunately, there was still a bad odour in the house and I asked Frano to come back on Monday, the 29th. He was very concerned, but didn't know what was wrong, and made another appointment to bring Fred, a Supervisor, I think, back with him on Wednesday, December 1st, because he said "Fred has a nose for these sorts of problems". They were great! They pulled up the carpeting to try to determine where the odour was coming from. No luck. Then they demolished the floor of my closet and there it was, a hidden drain which was the source of the smell! The whole time, they couldn't have been nicer - asking my permission to rip up the carpet and apologizing for making a mess of the closet - I didn't mind, I was thrilled that they found the problem for me. I would absolutely call them again and would recommend them to anyone. Thanks so much to all of them, Yuriy and Roman for all their hard work outside, and Frano and Fred for persevering until they found the problem. Though the ICK factor in these jobs is very high, the crew from Mr. Rooter was great!”

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  • Mr. Rooter

    Inspection of smell in basement

    “Frano, the young but knowledgeable plumber, along with his basement expert colleague, investigated a bad sewer-like smell in my basement and decided it was likely not plumbing related. They suggested we pour concrete to cover up an exposed area under the bathtub and see how this works. They could have had a good project and made $, but they selflessly have honest advice. Frano also fixed drains at my previous house.”

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  • Mr. Rooter

    fixed leaky faucet

    “Friendly, reliable service. Was not able to fix the problem at first because he did not have the necessary parts. Within about a day was able to track down the item and come back to my apartment to fix the leak. I would recommend Mr. Rooter to my family and friends.”

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  • Mr. Rooter

    Rick did a beautiful job.

    “From the answering service to the service technician, all the staff treated me with kindness, were grateful for my business, and were respectful of my home. Along with a full explanation of the job they were going to do, Rick added many ideas on steps I could take to prevent problems from occurring in the future. The valve was replaced, the leak stopped, and the work area was cleaned up. Rick did a beautiful job. I was pleased and will call Mr Rooter for all my plumbing needs in the future.”

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  • Mr. Rooter

    Faucet repair

    “From the dispatch lady that answered the phone to the plumbing technician Robert, that showed up on time, was very friendly and polite, I was very impressed with the whole service experience. It is hard to find a service man these days that is as nice as Robert. I will definitely use Mr. Rooter and Robert again!”

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  • Mr. Rooter

    Replaced leaking pipe

    “From the first phone call the Mr. Rooter staff were very helpful and courteous. We had water dripping down from the ceiling in our basement and couldn't tell where it was coming from. Mr. Rooter sent out their technician Rick right away and he was at our house within a few hours. Even though it was a free assessment & quote visit Rick spent a lot of time inspecting our house trying to find the leak and giving us feedback on the state of our plumbing system. It turns out the leak was in an area that we couldn't get to, but still Rick did all he could to pin-point the probable area and give us advice. We are new homeowners and don't have any experience with this sort of thing. He explained about what our options were regarding what our house insurance would likely cover and got us connected to a water damage restoration company. He even got us booked for a visit for an assessment from them the very same day. By the end of the day we had a plan and knew what was to be done, all thanks to Rick. After everything was opened up and we had access to the effected pipes Rick came back and did the repair. They quote based on a pricing book so you can clearly see what everything will cost and make decisions. Rick had many suggestions for us since our plumbing wasn't done professionally in the first place and he respected our limited budget so the repair ended up being very affordable. He has an impressive list of credentials and is obviously very experienced. In general some of their prices may be a little higher than less reputable companies, but you get what you pay for. If it's important to you to have a fully licensed, experienced plumber, with the work done "by the book" and under warranty then I highly recommend Mr. Rooter GTA. Their service level is top notch throughout the whole process and I really feel we got more than our money's worth.”

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  • Mr. Rooter

    Will definitely recommend to friends.

    “From the friendly woman who booked my appointment to George the service person who showed up an hour later Mr Rooter service was excellent and friendly. George took care of the problem professionally and courteously. Will definitely recommend to friends.”

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  • Mr. Rooter

    Drain backing up

    “From the person who answered the phone, to the plumber who came and diagnosed the problem, to the manager, Fred, whom I spoke to 3 or 4 times to help me wade through unknown waters (pardon the pun) to the Formadrain crew who lined my now new pipe, thank you for being so professional. They all took the time to explain every detail in layman's terms that I could understand. I would highly recommend Mr. Rooter.”

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  • Mr. Rooter

    Very helpful and nice!

    “Gary was very helpful and nice! He was quick to fix the problem and helped us to take the next step in solving our issue.”

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  • Mr. Rooter

    So, thanks George for the awesome work.

    “George (Yuriy) was assigned to do plumbing work at our place in Brampton on a Sunday. This was the 2nd time he had done work for us and I am glad he was the one doing it. He is very knowledgeable, experienced, professional and very particular about his work. You can instantly notice that he is very passionate about his work and completes his work very thoroughly and without any compromise. So, thanks George for the awesome work. Next time I ever have any plumbing work, I will definitely insist for George from Mr Rooter.”

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  • Mr. Rooter

    Fix kitchen drain

    “George arrived when expected and he fixed the problem efficiently and neatly. I will definitely call on George at Mr. Rooter if I have any other problems with my drains!”

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  • Mr. Rooter

    Would recommend MR. Rooter to anyone!

    “George Shakh came to our home and was able to assist us with a serious problem with our kitchen drain. He is very professional, hardworking and was very helpful. I am very satisfied with the service that George offered. Would recommend MR. Rooter to anyone!”

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  • Mr. Rooter

    I appreciate his hard work and honesty

    “George Shakh has helped me twice with plumbing jobs at my house and each time has done a professional job. I appreciate his hard work and honesty and would recommend his work.”

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  • Mr. Rooter

    3 faucets replaced

    “George Shakh the technician was fast, knowledgeable and polite. He was eager to get the job done and he did a great job. I'm glad to have our bathrooms back in working order. Thank you, George.”

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  • Mr. Rooter

    mr rooter plumbing

    “George the plumber from mr rooter did an excellent job with diagnosis and repair. Afterwards he did an excellent clean up. I was very impressed! Certainly i will be using them in the future.”

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  • Mr. Rooter

    We were very impressed with the service.

    “George was a miracle worker, he re-configured badly installed pipes and installed new shut-off valves we can actually reach and shut off. He replaced our broken faucet and was extremely efficient. We will always ask for George for any future repairs. We were very impressed with the service.”

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  • Mr. Rooter

    very friendly and professional

    “George was very helpful and tried to explain the problem so that I could understand. He solved my problem and the left the work area clean. He was very friendly and professional. He arrived at my home very quickly - within 2 hours!”

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  • Mr. Rooter

    PLUMBING

    “George was very polite, courteous and professional. He explained and showed us exactly where the problem was and he took the time to answer all my questions. He is very pleasant and I am glad he was sent to our house to fix our plumbing issue.”

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  • Mr. Rooter

    We received excellent customer service!

    “George, the technician from Mr Rooter came to help with several plumbing issues. We received excellent customer service! George was neat, he was professional and he even provided value added information!”

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  • Mr. Rooter

    Good job done, very friendly, reliable, expert on their work.

    “Good job done, very friendly, reliable, expert on their work; but they need to be on time!”

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  • Mr. Rooter

    I will use them again.

    “Good work, thorough, cleaned up after himself. Polite, well spoken. Absolutely no complaints whatsoever. I will use them again.”

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  • Mr. Rooter

    Highly recommended.

    “Got a friendly and quality service From George Shakh. Highly recommended. I recommend this company other than smaller ones because they can guarantee the work that is done. I will be in touch with them for my upcoming project.”

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  • Mr. Rooter

    Grant gave us great peace of mind.

    “Grant - the Drain Specialist - a great representative of both his trade and Mr. Rooter arrived at 7:30 am on the scheduled work day. From his first visit, two weeks prior, to the completion of the drain replacement - he took the time, along with his expertise and with great personal skills to explain the entire procedure to both of us. We also were very impressed with Alex and his crew. They worked with speed and professionalism and cleanliness which make them all a credit to Mr. Rooter. Grant was the main key in this organization-he answered all our concerns in multiple times of asking and then he organized the follow through with Alex. When everyone left our home it was spotless and finishing up with Grant gave us great peace of mind. Special thanks goes to Mr. Rooter and the company.”

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  • Mr. Rooter

    Drain fix

    “Grant from Mr. Rooter came to our home in midtown Toronto and had to deal with not only a sticky problem but our sticky landlord as well. Our LL had NOT wanted to hire a plumber but had failed four or five DIY attempts. A corroded and broken P trap under the sink had to be replaced and properly sealed as our dish and clothes washers back up into the sink. He had to break into the wall and mesh new piping with our ancient lead structures. We tested the sink with a bunch of water before he left; no leak! Sadly, afterward when we ran the laundry machine, the sink overflowed hugely. Grant came back free of charge and installed vents. When that appeared to slow things, he then snaked an enormous clog out of the main stack. He wasn't even working that morning and spent almost two hours attempting fixes on a very old and rickety plumbing system which were ultimately hugely successful! Through all of this, Grant was great about calling with updates regarding the vents (which he had to get from a supplier) and keeping appointments with us. Getting our LL to actually have the work done was icing on the cake. THANK YOU GRANT!! This is 100% up to par with Mr. Rooter in my experience in other areas.”

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  • Mr. Rooter

    Great Plumber!

    “Grant is a great plumber. He knows his job inside and out ; he had all the answers to my questions. If you need a Mr. Rooter plumber ask for Grant. He's the bestest!”

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  • Mr. Rooter

    Grant did a great job. We highly recommend him.

    “Grant Reuston is our man when we need plumbing work done. He located a difficult-to-find part and replaced a very old bathtub cartridge with professionalism and good humour. He advised us on the steps in the process at the beginning and left us feeling confident in his knowledge and skill. He arrived on time after a phone call told us he was on his way. Grant did a great job. We highly recommend him.”

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  • Mr. Rooter

    Grant is our Plumbing Hero and Saviour!!!!

    “Grant was here the other day and I honestly cannot even begin to say how extremely helpful and kind he was. I was consulting with him on a number of issues......getting detailed and very knowledgeable explanations to every question, never feeling rushed or pressured in any way whatsoever. His work is meticulous and as a huge bonus, he's the nicest guy to have around. One feels completely taken care of with Grant on the job, no detail is left unturned.....you will have complete confidence in him. I am so looking forward to this next appointment for several installs. (Big tip: ask him about improving the water pressure in your shower...........FABULOUS DISCOVERY!!!!!!!!!)”

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  • Mr. Rooter

    Bathroom plumbing repair

    “Great and professional contractor. Their service was very fast. The plumber who came to my house constantly kept me updated with options and was very polite. I very much like their reasonable pricing and efficient service. I would recommend this contractor to anyone who is looking for a good plumbing service.”

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  • Mr. Rooter

    I would call this company again in a heartbeat.

    “Great customer service on phone, very prompt and dependable. Plumber was fantastic, experience could not have been better. The job was done professionally and what was a bad situation soon turned around, thank you Ron Johnson your plumbing skills and friendly personality. I had a leak in my bathroom wall and my pipes were frozen, he crawled into my crawlspace and had no problems with what he found. I would call this company again in a heartbeat. Thank you.”

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  • Mr. Rooter

    Leak fix

    “Great experience from this company. Fixed a leak I had in my bathroom sink. Came promptly and acted very professional. Fixed the issue very quick, quicker than I expected. Would use their service again!”

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  • Mr. Rooter

    I was very happy with how easy this whole transaction was.

    “Great experience with Brian MacDonald as my technician. He was super pleasant and helpful and got the job done quickly! I was very happy with how easy this whole transaction was.”

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  • Mr. Rooter

    Toilet issues, draining issues

    “Great friendly and prompt service. My mom was having issues at her home and we called Mr. Rooter over. Very fast response time, good pricing, and quick resolution. If we have an issue we will call back again. I would recommend Mr. Rooter”

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  • Mr. Rooter

    Plumbing fix

    “Great guys, as close to perfect as you can get. Kinda pricey but as expected with such a huge plumbing issue. Our upstairs shower had flooded and a ton of work needed to be done to get to the actual pipes and find where the leak was coming from. Thanks for the hard work. Mike & Ana”

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  • Mr. Rooter

    I'm very impressed.

    “Great job done. Very informative and helpful. Knowledgeable technician. Very transparent process on pricing. They don't try to over sell. I'm very impressed.”

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  • Mr. Rooter

    Plumbing - toilet backed up

    “Great service and pleasure to deal with Mr. Rooter's staff all together. I'm extremely satisfied with the service - from the very first call for a rough quote (best in the area), to the prompt response where the technician came within 1 hr, as well as a friendly offer of future membership savings...Joseph was a pleasure to have in the house and to take care of our plumbing needs.”

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  • Mr. Rooter

    Main outside drain pipe replacement

    “Great service! Had some drainage back-up issues in my basement, due to old house / pipes. Travis was efficient, knowledgeable, clear and helpful. Definitely no hesitation in recommending him whatsoever.”

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  • Mr. Rooter

    Toilet and vanity hook up

    “Great service. Convenient times to install. Everything was left very clean. Adrian was really good. I would call them again. I also used Mr Rooter to do a large job on a broken drain outside [ water leaking all over the newly renovated basment floor} The workers that came for this job were also very good, they worked very hard and now everything is working well.”

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  • Mr. Rooter

    Sewer, backflow valve and new water line

    “Great work installing a replacement sewer line with backflow valve, as well as upgrading to a new 3/4" water line. Travis was very responsive in making arrangements for the job at short notice, filing permits and guiding me through the process of applying for city rebates. The on-site team of Roman and Vladimir were very professional, handled the job quickly with good workmanship, and did a very thorough cleanup afterwards. My only disappointment is that I did not realize that the new line could only extend only to the 1/2" city connection at the property line, and not all the way to the city water main. I now understand that private contractors are not allowed to work past the property line, but wish I had been advised of this up-front.”

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  • Mr. Rooter

    We loved his work!

    “Greg came in and replaced everything super well and was a delight to chat with. He checked more than 5 times to see if everything was done and was super attentive to detail. We loved his work!”

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  • Mr. Rooter

    Replace bathroom faucets

    “Greg Hertler came out to re and re a set of bathroom faucets. The workmanship looks very good and the service was prompt and friendly. The work area was cleaned and overall the results were professional. I would use this service again.”

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  • Mr. Rooter

    Residential Plumbing

    “Greg Hertler from Mr. Rooter Plumbing came to my residence to address a problem with my kitchen sink (it was backing-up). Greg was professional, polite, and friendly. He explained everything very clearly and prior to undertaking any work, and answered all of my questions very effectively. I would recommend Greg without hesitation, and will certainly contact him for any future plumbing work I require.”

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  • Mr. Rooter

    The problem was fixed in no time.

    “Greg showed up at my door within 1hr of my call. Really nice and knowledgeable guy. He assessed the drain blockage problem right away, and explained the process of the repair. The problem was fixed in no time. He also recommended solutions to avoid further blockage. I highly recommend Greg.”

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  • Mr. Rooter

    Residential Plumbing, Shower Drain.

    “Greg was very helpful, calm and professional during his visits. He fixed the repairs that needed to be done and also was able to help fix another plumbing matter that he was not initially called in to repair that appeared after the fact. He explained all work precisely. He was great.”

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  • Mr. Rooter

    Greg did an excellent job from beginning to end.

    “Greg was very professional and very thorough. We've been looking for a good plumber for a while and we're happy to report we'll be calling Mr. Rooter back whenever we need subsequent plumbing services. *****UPDATE***** We had Greg back (March 2016) because the pull out hose on our handset faucet started to leak. So, he replaced it with a new faucet. As expected, Greg did an excellent job from beginning to end.”

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  • Mr. Rooter

    Plumbing-residential

    “Greg was very professional and when finished, everything was spotless. Our drain works beautifully now, and our faucet does not leak anymore.He also let us know that our main shut off valve is in need of replacement. We are greatfull he let us know because if we have an emergency, we may not be able to turn our water off right away, leading to costly damages.We would recommend this company to anyone needing the services we had done.”

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  • Mr. Rooter

    emergency call for drain pipe

    “Had a blocked drain in the basement for a few days. Called and got an estimate (I believe it was Frank). Very fast friendly and reliable service. Completed in a day. Would use this company if I had a problem again. But hopefully, I would not have to do this because they did an excellent job.”

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  • Mr. Rooter

    Toilet plumming emergency

    “Had a damaged toilet water connection - had to shut off water to the entire house. Anthony C. was at the house within about 1 hour in the evening after phoning Mr Rooter. Dispatcher was very good and accurate. Provided estimate - very resonable. After approving estimate the job was completed within about 20 min. He had the parts and knowledge to get the job done right. This morning toilet is working well - better than before. Best part - very friendly service - that is a nice bonus. I would recommed this company to friends/family.”

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  • Mr. Rooter

    Drain snake

    “Had a drain snaked last month, Mr R was more expensive than some other options but they were ready and available on the weekend which was great (the others we called advertised weekend service, but said they were too busy and tried scheduling us the next week). Work was professional and effective, no mess. HOWEVER, 3 weeks later we noticed a slow weeping from joints in the drain pipes. Called Mr R back (again on the weekend) and they came back promptly and resealed the joints with gaskets and Teflon tape, no charge and no hassle. This shows to me that the company really does back up their quality claims, and I will be calling them again for my next plumbing needs.”

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  • Mr. Rooter

    Total basement reno

    “Had a great experience with these professionals after two botched jobs by others. Best of all - not paying by the hour. If your lucky enough to get Frano on your job you can rest easy - he's fantastic. I'll be using these guys for all my plumbing needs in the future.”

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  • Mr. Rooter

    Plumbing

    “Had a leak in a pipe down in the basement. We called Mr. Rooter and they were very quick to send a technician to have a look. They have an excellent customer service. Highly recommend them!”

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  • Mr. Rooter

    Plumbing Repair

    “Had a leak in the upstairs bathroom that came into our main floor storeroom. Mr Rooter sent George out, who arrived right on time and quickly assessed the problem and gave an upfront quote (along with an explanation of the quote). He then went about fixing the issue quickly--again, explaining what he was doing as he went and giving us options where there were any. He fixed the problem within 2 hours and we were so pleased with his work we asked if he could install a toilet while he was there and attend to a leaky faucet. He did both, and even helped us save money by explaining the membership plan (which i also recommend). Overall, we could not be happier with his work and with Mr. Rooter. He did not try to sell us more than we needed, but did exactly what was needed. He was also a really nice guy. My recommendation: Call Mr. Rooter and if he is available, ask for George!”

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  • Mr. Rooter

    Leak under sink late on a Sat afternoon

    “Had a major leak from under the sink that appeared late on a Sat afternoon. Sent an email to Mr. Rooter and got a call back within 20 min and a visit within an hour. David checked out the problem and promised a fix first thing in the morning. Had to replace all the pipes under the dual sinks. Was there on time and got it all fixed up before noon. Checked with others and the price was comparable, there was no extra charge for an immediate weekend visit.”

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  • Mr. Rooter

    Good job Wagas!

    “Had a pipe burst and made a call to Mr. Rooter who had a plumber over in 45 minutes after my call. Wagas the plumber found the issue quickly and repaired it with skill. He made suggestions to prevent any future issues arising. So impressed with him I signed up for member services. Good job Wagas!”

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  • Mr. Rooter

    Clogged kitchen and basement sink

    “Had a plugged kitchen and basement sink. Got on the phone to Mr. Rooter and they had somebody on the way within the hour. Service went exactly as promised, site was left clean and neat after service was performed. Highly recommended.”

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  • Mr. Rooter

    Water main update

    “Had a potentially huge problem as my main water line into my house was leaking and needed replacing. Mr. Rooter (Travis) was onsite within 24rs to access and back the following day to do the work. Clean, fast and efficient - top notch service!”

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  • Mr. Rooter

    Clogged Kitchen sink

    “Had a Saturday dinner party almost ruined by a clogged kitchen sink which turned out to also have a small leak, we had been fighting with this sink for a month, thanks to John from Mr. Rooter the downtown east location all was taken care of promptly and curteously within 2 hrs of our call...very professional with a 90 day guarantee...don't know what else I could of done other than leave it to a pro...thanks John.”

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  • Mr. Rooter

    Slow bathroom drain

    “Had a slow moving drain in both the bathroom tub and sink. Keith came in evaluated the situation and immediately went to work removing the debris that had accumulated in the pipes. He offered advice on how to maintain clear pipes and was very professional. I appreciated the quick service, professionalisim and kindness.”

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  • Mr. Rooter

    Bathroom sink

    “Had a very good experience with Mr. Joseph Di Stefano; who provided very pleasant, efficient, and professional service. Was also very accomomodating and ensured that the problem was fully rectified before signing off on it.”

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  • Mr. Rooter

    Toilet problem

    “Had a very good experience with Mr. Rooter. Adrian the master plumber came over and did a great job. He is a professional who knows his stuff and would definately use Mr. Rooter again. Thanks to the hole Mr. Rooter team.”

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  • Mr. Rooter

    Sewage pipe replacement

    “Had a very positive experience with Mr. Rooter replacing "Y" valve joint in underground sewage pipe that was causing a back up. From first call to unclog, through to digging and replacing joint piece, everything was done in less than 24 hours including an emergency fix Saturday evening and a full repair Sunday morning. Great service! Pricing competitive and fair - would recommend and use again. Kudos to Travis Magee for turning this unpalatable experience to a fast efficient fix.”

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  • Mr. Rooter

    Quick, efficient, reliable service! Thank as always

    “Had a water leak in the laundry room. Called Mr Rooter, had George there in a couple of hours. He isolated the leak and changed the humidifier line in addition to rebuilding the toilette. He also made additional recommendations and took photos. In addition, the bill was scanned directly to my email. Great service.”

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  • Mr. Rooter

    Very professional in both demeanor and work ethic.

    “Had all the right tools with him (Justin), and was very professional in both demeanor and work ethic. The job was done well despite the difficulties of using all existing connections. Heck, he even showed up an hour after I called. He is a real asset to the company.”

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  • Mr. Rooter

    Laudry tub leakage

    “Had an emergency need to fix leaking laundry set up which was causing a flood. We could not figure out where the leak was and had to call around for help while the water was flooding. John arrived soon after the call and was able to find the problem right away. He quickly stopped the floor and replaced te parts that were worn out and causing a leak. We were fully satisfied with the work.”

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  • Mr. Rooter

    Leaking toilet

    “Had an excellent experience with agent (Erica) - I was quite distraught with water pouring through my diningroom ceiling. She was calm and helpful. Then had another extraordinary experience with the technican, George - who worked efficiently - explained everything to me - showed me his work - made sure everything was in great working order - all done within about 1 hour. I would recommend to anyone needing plumbing services.”

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  • Mr. Rooter

    Timely service and repair!

    “Had an issue with laundry tub. The laundry tub was whistling and we saw the faucet hot water was leaking at a high pressure into the primer back into the drain. No way to turn off as the internal mechanism was likely faulty. Chris came and put us at ease and in couple hours had the faucet replaced and he also added shut off valves. He was very friendly and also answered all our questions. Would highly recommend these guys very professional. Thanks you saved our long weekend!”

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  • Mr. Rooter

    top-notch service

    “Had another great service experience from Mr. Rooter, this time from Stephen. He was very polite, knowledgeable, and he finished the job quickly. He also reminded me that a benefit of my membership was a free annual check-up, which he completed immediately. Good thing too, as he identified some issues that needed care in the very near future. I highly recommend Mr. Rooter, as I've consistently experienced top-notch service.”

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  • Mr. Rooter

    Plumbing

    “Had called in a plumber to fix a damaged pipe. When he came he just capped off the pipes without knowing that by doing so cut off my water supply to my tanks and boiler. Called Mr. Rooter for after working hours around 10:00 p.m. and Rick showed up within the hour that I placed the call. He tried to fix the problem, but need some more pipe. He had to drive up to 400 & 7 to get it. Rick did a fantastic job. Have no problems now. Will only ask for Rick anytime I have an issue.”

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  • Mr. Rooter

    Bathroom sink leak

    “Had issue with leak under master bedroom sink, could not fix myself. Called Mr Rooter service and had Greg (Technician) come out. Service was great and professional from calling the office and dealing with Greg the Plumbing Tech. Greg was very friendly and professional and mindful of home, brought own door mat and indoor shoe covers and cleaned up after work. Job was done within 30min and my issue fixed. Would definitely use this company again as I had a very positive customer experience with them.”

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  • Mr. Rooter

    Faucet Repair

    “Had Mr. Rooter out to my house not too long ago and never thought to ask the other plumber about my faucet. So called them again as my faucet screams when I go to wash my hands after flushing the toilet. Alexi Klimov arrived within the time frame I requested and quickly told me it was a restrictor in the faucet. He removed it and no more noise. He did a home inspection and found a few other problems that should be taken care of. He advised me about the advantage plan and just charged me for that. I'll certainly be calling Mr. Rooter back to fix my other problems. Thanks Alexi and Mr. Rooter”

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  • Mr. Rooter

    Toilet leaking

    “Had Mr. Rooter out to my place on a few occasions. Needed their service once again and they did not disapoint. This time Andrei came out, showed up on time, and fixed the problem. Andrei was very professional, friendly and fast! I would not even consider using another plumbing service company. Thanks once again guys. That's 3/3 excellent experiences with Mr. Rooter!”

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  • Mr. Rooter

    Plumbing

    “Had problems with a clogged sink that was leaking like crazy, made a call to Mr.Rooter and in minutes my problem was solved, Thx to Frano of Mr. Rooter :)”

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  • Mr. Rooter

    All around great plumber and nice guy

    “Had Rick Phillips from Mr. Rooter in to replace stripped and leaking shower taps last Friday. Couldn't be more pleased with the service he provided. Punctual. Knowledgeable. Thorough. Understanding of the financial constraints of a senior. All around great plumber and nice guy.”

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  • Mr. Rooter

    I was very pleased with the service

    “Had several plumbing issues and Brian and Morgan from Mr Rooter came. I was very pleased with the service overall! Good information regarding drain and standards. I will try the environmental solutions for my drains!”

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  • Mr. Rooter

    Clogged drains

    “Had some kitchen problems with sink/drais being clogged. Called mr. rooter to have a look. They were quick, professional and explained everything that he was doing. Impressed with quality of service, and price was good as well. Have had some negative experiences with other plumbers in the past!”

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  • Mr. Rooter

    Plumbing issues

    “Had some plumbing issues with my basement bathroom. Mr Rooter sent Neil over who was able to resolve the problem right away. He was very professional and knowledgable. I would use this company again and highly recommend them to others.”

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  • Mr. Rooter

    I am very grateful to Mr Rooter for all the work they have done.

    “Had to replace the drain pipe after a leak was discovered in it, Waqas was very helpful and professional. He made sure all the work was done properly because the dig crew had to work around the french drain system that was just put in (waterproofing company damaged the pipe). The digging crew did a great job and kept my house very clean. The house that I purchased had many plumbing, water and sewer issues and I am very grateful to Mr Rooter for all the work they have done to fix the house up properly-and a special thanks to Fred for overseeing each project !”

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  • Mr. Rooter

    Pipes backing up

    “Had water backing up into the shower stall. Called Mr. Rooter Plumbing and they sent someone within an hour! Plumber, Jamal Williams, was courteous, professional, quick and solved the problem within half an hour. I was extremely impressed with the fast and efficient service. The first plumbling company I called before calling Mr. Rooter said they would put my request into a queue and couldn't even guarantee that someone would come out today. The Mr. Rooter Plumbing business card that Jamal left us will be tucked into my wallet next to my doctor's business card!”

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  • Mr. Rooter

    Repaired a clogged sink.

    “Having called for a clogged sink late on a Friday afternoon, the phone response was very fast, friendly and helpful and plumber Chris Cochrane arrived shortly thereafter and had the problem identified and fixed in no time flat, and was extremely professional and friendly in the process. I'd use again without hesitation!”

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  • Mr. Rooter

    We are happy with the service received

    “Having recently used Mr. Rooters, we contacted them again when we had kitchen plumbing issues. Again, we were very pleased with the promptness of the service as well as the professionalism of the Plumbing Technician, Brian M. It was during a very busy period for the company but they were able to provide a same day service call in the evening. Brian M. was able to address our problem with our kitchen sink pipes and also provided preventative tips for the future. We are happy with the service received and definitely will use Mr. Rooters again.”

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  • Mr. Rooter

    Plumbing

    “He came in, looked at the problem, gave me 3-4 options, quoting prices, pros and cons and results. Explained everything he was doing and fixed the job 100% in no time. Would recommend Mr. Rooter for any plumbing problem.”

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  • Mr. Rooter

    FIXED BLOCKED TOILET

    “He came to the School within 30 minutes, and cleared the obstruction. Most appreciated. This is a School with very young children, and the bathroom for this classroom has to be functional at all times, of course.”

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  • Mr. Rooter

    Bathroom tap and kitchen faucet

    “He quickly identified the problem with our bathroom tap an fixed the leak in just a few minutes. He was also very efficient at replacing our kitchen faucet at a reasonable cost. Both are working beautifully now. Thank you Les.”

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  • Mr. Rooter

    Rick was amazing. Very kind man who knows his stuff!

    “He was great! very good at his job and seems to genuinely enjoy it. He even helped us with fixing something else in our house. Went above an beyond. And he had an endless bank of useful information. Highly recommend!”

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  • Mr. Rooter

    Replaced a stopper in a sink and replaced Moen cartridge

    “He was very efficient and only recommended to me what was necessary as well as being a very pleasant person. The cost was fair. I would recommend him and use him again.”

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  • Mr. Rooter

    Plumbing repair in bathroom

    “Highly recommend. Professional right from the first call to their reception right through to the plumber Keith that came. Kept me updated and explained my options. Work is guaranteed. Reasonable pricing. Fits into my schedule rather than me ftting into theirs.”

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  • Mr. Rooter

    mixing valve replacement

    “Highly recommended! My experience with Mr Rooter was top-notch from start to finish. All staff from reception to service were courteous, efficient, prompt and professional. The technician, Ziggy, arrived within an hour and did an excellent job with the repair. He took extra time to explain where valves were, potential issues to watch out for, etc. Very informative and helpful! This was by far the best experience I have had with any tradespeople in my home - I am thoroughly impressed. Ziggy went above and beyond and did an outstanding job. A+”

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  • Mr. Rooter

    broken toilet flange

    “How refreshing to have a company tell me they'll be here at 9, & actually show up at 9! John Dima was the guy who fixed my broken toilet flange. He had the leak diagnosed & repaired in no time at all, I doubt it was an hour. He even gave us a seniors discount, which my Mom was very impressed with. Thanks John, & thanks Mr. Rooter!”

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  • Mr. Rooter

    Clogged sink

    “I 've seen many plumbers at work before but nobody was so profesional and skilled like Adrian . My sink was cleanup in no time and my life become normal again .... Thanks Adrian !”

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  • Mr. Rooter

    Retrieving lost ring from sink drain

    “I accidentally dropped my ring down the bathroom sink, and was unable to get it out myself. Rick from Mr. Rooter was quick, efficient, and personable in helping me. He was even kind enough to charge only the base cost, even though it was after midnight.”

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  • Mr. Rooter

    Blocked sink

    “I always use Mr. Rooter. Every single time I have someone come to the house who is prompt (fast!), clean, knows exactly what he is doing and very friendly. This time, it was John Dima who fixed my clogged sink, gave me a fantastic tip at the end to help me not have this problem again and left the kitchen cleaner than it was before he came. John was great.”

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  • Mr. Rooter

    Camera inspection of drain system

    “I am a lifetime member of Mr. Rooter and this is the second time that Brian has visited my home. Brian is always pleasant and very professional. At this visit I wanted to ensure that my drain system was free from roots and other potential problems (2 friends of mine have experience very expensive drain repairs which led me to being concerned about my home) Brian did the scope and put my mind and fears behind me. Thanks for a job well done Brian”

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  • Mr. Rooter

    plumbing issue

    “I am glad to say that I am a satisfied customer overall. Very professional from start to finish. Would definitely use Mr. Rooter in the future if the need ever arose again. Thanks Mr. Rooter for being quick, neat and efficient.”

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  • Mr. Rooter

    water constantly running

    “I am glad to say that I was delighted with the service that I recieved from Brian at Mr. Rooter plumbing. He listened to what I had to say and he directed me in the right direction. Mr. Rooter came with a good reputation of doing quality work and definitely lived up to it, that's for sure. I am also glad that I purchased a lifetime mebership which enabled me to save money on this job and on every other job that I need to get done in the future. Thanks a lot to Mr. Rooter plumbing and Brian, you guys operate a first class operation.”

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  • Mr. Rooter

    Drain backup

    “I am pleased with the work done and the advice given to me by Robert. I had to relay information to the owner of the house and I appreciate the patience Robert exhibited. The work was done in a very cramped space and I am amazed to see how they accomplished it. My thanks to Robert and the crew at Mr.Rooter.”

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  • Mr. Rooter

    bathroom and kitchen

    “I am so happy with choosing this company for my renovations...very clean work, excellent material used..no mess no fuss just the way i like it...i would use and recomend this company anytime...very happy with finnished product...thankyou”

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  • Mr. Rooter

    plumbing

    “I am very happy with my recent Mr Rooter experience thanks to the very courteous and knowledgeable technician, John Dima. We had been experiencing weak water pressure in our kitchen and upstairs bathroom after the city had replaced the lines outside our house a few months back. John not only fixed the problem but explained why it had become an issue and how to avoid it happening again in the future. I will happily recommend John Dima and Mr Rooter to anyone looking to solve a plumbing issue in their house.”

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  • Mr. Rooter

    WE'RE IMPRESSED WITH THE COMPANY'S VALUES!

    “I AM VERY PLEASED WITH MR FARREEDUN'S SERVICE TODAY - HE WAS PROFESSIONAL AND TOOK TIME TO EXPLAIN TO ME THE PROBLEMS IN MY HOME - HE ACCURATELY DIAGNOSED THE PROBLEM AND WENT AHEAD TO CORRECT IT FOR US. HE WAS RESPECTFUL AND PROVIDED PROFESSIONAL INPUT AS TO HOW WE'D SPOT OUT FUTURE ISSUES (PLUMBING) AND SUGGESTED SOLUTIONS. WE THANK YOU FOR THE SERVICES - A JOB WELL DONE!! WE'RE IMPRESSED WITH THE COMPANY'S VALUES! (INTEGRITY, CUSTOMER CARE)”

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  • Mr. Rooter

    Plugged drain

    “I awoke last Saturday morning to water spewing out of my kitchen sink drain, and over my counter top. Robert from Mr. Rooter showed up. Very professional. A difficult job but he stuck with it and didn't give up.”

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  • Mr. Rooter

    Fantastic communication/customer service!

    “I booked a service appt online on a Sunday, They called within 15 mins, to confirm appt for first thing Mon morning. An hour before scheduled appt., I received a confirmation call and Greg arrived right on time. Fantastic communication/customer service! Greg was thorough, extremely professional and explained what repairs were needed INCLUDING options - absolutely no heavy handed upselling - straightforward information and prices allowing us to make the decision that best suited us. Greg was also meticulous in his clean up during and after the repair.Great repair and customer service all around - highly recommend Greg and Mr Rooter.”

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  • Mr. Rooter

    Replace siphon and flapper in toilet.

    “I bought a flapper from Home Depot (the one recommended by their expert) and tried to fix the toilet myself but gave up (wrong flapper). Called Mr. Rooter and it now works better than when it was new and that was 48 years ago.”

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  • Mr. Rooter

    Great job fixing toilet, replacing hoses for washing machine and unplugging my drain

    “I broke a piece in my toilet and had to call Mr. Rooter in to repair. Stephen Hughes showed up on time, was very nice - fixed the toilet and proceeded to check my drains (helped unplug kitchen sink) and replaced my washing machine hoses. Who knew they had to be replaced? I've been here 10+ years and I'm sure the previous owner never changed them. highly recommend Stephen, very professional and a nice guy!”

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  • Mr. Rooter

    replace broken drainpipe

    “I broke the drainpipe on my bathroom sink trying to remove the p-trap. I called Mr Rooter at 8:30 am, very pleasant lady on the phone. The technician John was on-site within an hour. Quick clean repair, very pleased with the service.”

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  • Mr. Rooter

    new kitchen faucet installed, running toilet repaired a 2 bathroom pop ups replace

    “I called a previous company I used who could not come out until Tuesday. I called Mr Rooter and was extremely happy to find out someone could come out today in fact, in a couple of hours. It started out I wanted the kitchen faucet changed because mine was dripping and also the toilet started running. Phil showed up and check out the 2 things and explained what needed to be done and the cost. The cost was reasonable and I thought I would squeeze in a couple of other problems. The pop-ups in two washrooms had broken - Phi explained what needed to be done and the cost. I can't say enough about the dedication and professionalism that Phil brought to the job. I am thrilled with the work done - Phil was quick and there wasn't a mess to be found. Phil also explained the benefits of joining the Advantage Plan since I pointed out 2 further project I wanted done this summer. Thanks!!!!!”

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  • Mr. Rooter

    Faucet Repair

    “I called due to a problem with my faucet. A man by the name of Ziggy came to my rescue. I don't know much about plumbing/faucet repair but he was very knowledgeable about everything. He was able to identify the problem within minutes of arriving into my home. Which brings me to the fact that I did not have to ask him to remove his shoes when entering my home which is rare among people who come to do other house work for me. He was also very kind and explained to me the receipt in full and where all the charges were coming from. I will be sure to use Mr. Rooter again and if I do I'll be sure that they send Ziggy to rescue me once again.”

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  • Mr. Rooter

    PLUMBING

    “I CALLED MR ROOTER AND RON CAME TO HELP. I WAS VERY IMPRESSED WITH THE SPEED AND THE QUALITY OF THE SERVICE. I WILL DEFINITELY RECOMMEND MR ROOTER TO ANYONE WHO MIGHT ASK.”

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  • Mr. Rooter

    waterproofing

    “I called Mr rooter as i had water coming into my basement, i had a couple of other companies come in but they couldn't seem to pinpoint where my problem was coming from, Mr rooter sent their supervisor - Fred out to see me & i've never been so impressed, he spent a lot time looking over everything with me & explaining everything in detail, he left me a quote to do some waterproofing work -which i ended up doing, the guys that came in to the actual work were amazing they worked extremley hard to get the work done and even cleaned up, Fred and the crew are a real asset to mr rooter & I would highly recommend them to anyone having any sort of plumbing or drain problem - thanks Mr rooter for a great job done i'm now dry!!”

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  • Mr. Rooter

    pluming

    “I called Mr Rooter for a service call...turned out my drains were brocken.Frano and the rest of the crew from Mr rooter came right a way and fixed it within 2 days and left no mess behind.”

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  • Mr. Rooter

    Thank you!

    “I called Mr Rooter for assistance when my kitchen sink was clogged. The technician Brian P came. He did excellent work. Brian did a complete job! He was professional and determined to source out the problem. Thank you!”

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  • Mr. Rooter

    THANK YOU MR ROOTER

    “I CALLED MR ROOTER FOR SERVICE WITH MY DRAIN REPLACEMENT. PHIL WAS SENT OUT AND HE DID A GREAT JOB. THANK YOU MR ROOTER AND PHIL FOR YOUR HELP WITH THIS”

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  • Mr. Rooter

    Basement pluged ,replaced clay pipes

    “I called Mr Rooter for this servive Travis was the Plumber doing the work AMAZING YOUNG MAN,VERY EFFICENT...AND THE REST OF THE Crue were great aswell very clean...hight standart, i highly recomend the company... THANK YOU TRAVIS AND THE REST OF THE CRUE... Maria Thompson”

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  • Mr. Rooter

    Plumbing

    “I called Mr Rooter on a Sunday as I had water coming down from my kitchen ceiling. I requested a senior plumber as I didn't want to break open my walls to find the problem unless it was totally necessary. Well they sent Rick Phillips. He was professional, polite and totally dedicated to getting to the bottom of the problem before breaking open my wall. He spent hours doing tests to avoid doing so and low and behold discovered it was and issue where there tub attached to the drain. I'm so grateful for all his efforts and expertise in finding the issue without having to break open my walls. Thanks Rick!”

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  • Mr. Rooter

    Kitchen Drain Problem

    “I called Mr Rooter on Sunday night and in under an hour Joe came to inspect the problem. Joe was extremely knowledgeable and professional. The problem was much bigger than expected so he had to come back the next day. Joe fixed the problem and my drain is working better than it ever did. If you need a plumber, give Joe a call!!”

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  • Mr. Rooter

    Great work!

    “I called Mr Rooter to attend to my main shut off valve and the City had already turned off the water. Excellent service from the moment I called to when the technician Brian P came. Great work!”

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  • Mr. Rooter

    Clogged kitchen drainage

    “I called Mr Rooter to help fix the mess a quack plumber (Emergency Plumbing) had created. Emergency Plumbing's shoddy attempt to fix my kitchen drainage had been left me with a clogged kitchen sink, broken pipes, 2 gaping holes in my wall and leaks in my kitchen and basement. Mr Rooter came in, walked me through what their diagnosis was, how they were going to fix the problem, provided me with option and then fixed the clog and cleaned up the mess. I found them through and knowledgeable - although their rates seem a bit on the high side.”

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  • Mr. Rooter

    clearing a clogged drain in my bathroom

    “I called Mr. Rooter about a month ago, due to a standing clog in the sink of my bathroom. They were able to send someone out within twenty-four hours to take care of the problem. He was polite and professional, and took care of the problem in no time at all. In fact, he even inspected the rest of the plumbing for free, to make sure that everything was okay. I was really happy with the service and will definitely call them the next time I have a problem with my plumbing :)”

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  • Mr. Rooter

    Plumbing of bathroom sink

    “I called Mr. Rooter after noticing a leak in my bathroom sink plumbing. Plumber Joseph Di Sefano arrived within 1 hour. He quickly accessed the situation and advised what the solution was. He soon got to work and within 1 hour he was done. Joseph was very, very polite, efficient and effective. His uniform was tidy and he seem very organized. Thank you for the quick service Mr. Rooter!”

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  • Mr. Rooter

    Toilet wouldn't switch off after flushing

    “I called MR. Rooter and Alexei showed up very quickly. He came and diagnosed the problem. He did not have the parts on the truck; however, he returned promptly the next morning with the parts needed to fix the problem. The service was great and I would definitely use Mr. Rooter in the future. Thank you Alexei and keep up the good work.”

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  • Mr. Rooter

    Unclogging pipes in the bathrom and in the kitchen

    “I called Mr. Rooter and they sent a plumber, George Shakh, in our house just after 3 hours after the call. George did service our home back in 2012 to unclog the same pipes. I asked him if there's a better way so we can solve the problem once and for all. He looked at our past records and explained to us how our pipes in our basement was done wrong. He did a diagnostic of our pipes and use camera to locate where the problem is. He's very knowledgable and friendly as well. He took the time to answer all our questions and patiently explained everything that have to know about our pipes. He checked several times to make sure that he unclogged and pushed away all the years and years of grease found in our floor drainage. He cleaned after and wrote down all the findings for that day for future reference. I would definitely will request him again in the future when we come across any problems with our plumbing. Thank you George for giving us peace of mind and for all your advises as well on how to maintain our pipe and drainage system. Great job indeed.”

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  • Mr. Rooter

    Fixing leaking tap

    “I called Mr. Rooter and they sent a tech'n to my condo within the hour. The tech'n (John Dima), was polite, and covered his boots with medical booties, to keep my floor clean (much appriciated). He looked and my sink and plumbing and soon found the problem. He promply fixed the leak.”

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  • Mr. Rooter

    Drain snaked out as well as estimate on another service

    “I called Mr. Rooter and they sent out a technician within the hour. Ziggy responded to my call and was very polite, prompt, courteous and knowledgeable. Not only did he do his job (and quickly) he explained what had happened to cause my problem and made suggestions on how to permanently fix my problem. He's a great asset to this company.”

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  • Mr. Rooter

    Mt backed up drains

    “I called Mr. Rooter and they were very helpful and knowledgeable over the phone. They came out and found the problem that we could not fix on our own. I would reccommend Mr Rooter for any drain and plumbing problems.”

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  • Mr. Rooter

    Kitchen repair - clogged sink

    “I called Mr. Rooter and within 30 minutes Keith showed up at the door to fix a clogged kitchen sink (I did tell the office I wanted someone in a hurry and they delivered!). He was courteous, friendly and patient in answering my questions. Before getting down to work, he laid out a tarp to keep things tidy and cleaned up after the job. I was very impressed with the service provided and wouldn't hesitate to use Mr. Rooter again. Keep up the excellent work!”

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  • Mr. Rooter

    Kitchen Faucet Repair

    “I called Mr. Rooter at 6:00 PM and Rick Phillips certified plumber started working on my broken faucet shortly after 7:00 PM. He explained what options I had and enquired whether we had a membership with Mr. Rooter. When he learned that we might but were not sure, he called up the office to check it out. We did have the membership that I was about to buy the second time. He saved me $60.00 + dollars. I recently installed neon light rods in my kitchen but they did not work properly. When I mentioned to him why I do not have full lights in the kitchen, he spent about five minutes and the lights work perfect now saving me the need to call on an electrician. He also fixed the faucet of my reverse osmosis water filter that got loose - all this done for the asking. Rick is a professional plumber and a gentleman with a caring, compassionate heart who gives you more than money can buy: high quality service and the knowing that he is on your side. If you have any plumbing issues in your house, ask for Rick at Mr. Rooter. Strphen”

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  • Mr. Rooter

    I am so pleased with the result.

    “I called Mr. Rooter because our bathroom faucet was leaking very badly and ruining the granite countertop. Waqas Ahmad arrived and saved the day! He was extremely professional, never made me feel rushed and explained things very clearly. While replacing the faucet (after carefully showing me why it had been leaking), he took the time to clean the areas which I thought had been permanently damaged by the leaking water. I was thrilled to say the least. I then showed him my kitchen sink and the two basket strainers which had stains on them that couldn't be removed. We discussed various options and I finally opted for new ones. He installed them very well and I am so pleased with the result. Lastly - he resealed another bathroom counter which needed it very badly. My experience was excellent and I would highly recommend Mr. Ahmad to attend to any plumbing situation. He is obviously extremely skilled, experienced and committed to his profession and to the company.”

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  • Mr. Rooter

    Clogged Drain

    “I called Mr. Rooter due to a very difficult clog in my kitchen sink. My husband tried to use a snake he bought from Home Depot and still the clog persisted. Brian M came within the hour, assessed the situation and even located a cleanout access in our basement for the kitchen drain that we didn't even know existed. Brian showed the pricing in the Mr. Rooter pricing manual and proceeded to unclog my drain using the basement access. Brian left the areas he worked in clean and he was a pleasure to be around. I can't thank Mr. Rooter office staff and Brian M enough for fixing our persistent problem once and for all. I would recommend Mr. Rooter to all my friends and family for ALL my plumbing needs in the future. I even joined Mr. Rooters Lifetime Advantage Program and received discounts immediately. What a great service for my peace of mind !”

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  • Mr. Rooter

    Clogged drain fix

    “I called Mr. Rooter on a Saturday afternoon because my bathroom sink was clogged. Mr. Rooter dispatched Mark Resendes within about 2 hours and he fixed the problem in less than one hour. He did great work and explained the problem clearly.”

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  • Mr. Rooter

    Leaky toilet

    “I called Mr. Rooter on a Thursday afternoon, and they were able to send someone out right away. Justin arrived within the hour and he quickly identified the problem with our leaky toilet. He was able to explain everything to me before doing the work (including the full price), and was professional, polite, and pleasant. He fixed the leak quickly (a worn out seal in the tank), and he left everything in the bathroom clean and tidy. I was very impressed with the service we got from Mr. Rooter, and particularly grateful since we only have the one toilet for the whole house!”

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  • Mr. Rooter

    Overall plumbing check and faucet cartridge replacement...

    “I called Mr. Rooter on New Year's Day to have someone come out and check for a suspected mixing problem that caused us to have insufficient hot water. Our Customer Protection Plan priority service got us Ziggy the next day. He was very professional - laid out a red carpet at the door to wipe his boots and removed them when he came inside. He thoroughly checked around the hot water tank and all faucets to see if there was indeed a mixing problem as suggested by Direct Energy (there wasn't). He quickly replaced cartridges in the kitchen and downstairs bathroom faucets for a single low price, as opposed to charging for each cartridge individually, saving us quite a bit of money. The work was done well and we've not had a problem with faucets since. I'd highly recommend using Mr. Rooter for their quick and professional service. Get the Customer Protection Plan for lower pricing, no premiums on evening/weekend/holiday visits and priority scheduling (if they're not too busy).”

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  • Mr. Rooter

    Plubing problem

    “I called Mr. Rooter plumbing and was very pleased with the service. Alexie was very clean, neat and polite. Before entering the house, he removed his shoes and then made sure that the floor was covered with shets, I really appreciated that. He gave and exact estimate of the price and the time it would take to have the problem fixed, he also offered choices to rectify the problem. One of the main reasons I will use Mr. Rooter in the future and ask for Alexi is tha fact that they showed up when they said they would, on time. Overall i am very pleased with the service and would use them in the future. Thank you Mr. Rooter plumbing.”

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  • Mr. Rooter

    Brian is always excellent, on time, professional and does top notch work.

    “I called Mr. Rooter Plumbing as we have their Advantage Plan Membership. Our toilet on the second floor kept running. Brian P. arrived and was able to solve the problem. Brian is always excellent, on time, professional and does top notch work.”

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  • Mr. Rooter

    I would recommend him to anyone.

    “I called Mr. Rooter Plumbing at 1 pm as we had a backup into our kitchen sink. Amazingly Brian M. showed up at our door by 2 pm. It was a hard job to clear our clogged kitchen drain as it was related to a build-up in the building's kitchen stack. Brian M. was very diligent and I would recommend him to anyone.”

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  • Mr. Rooter

    Leak in Ceiling

    “I called Mr. Rooter Plumbing because we had a leak coming through our ceiling. Brian P. arrived and quickly diagnosed the problem - the kitchen faucet was leaking down through the basement ceiling. Brian was prompt, reliable, and courteous.”

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  • Mr. Rooter

    Clearing a clogged shower drain

    “I called Mr. Rooter Plumbing to clear a slow-running shower drain and was very impressed with the service provided by this company. When the shower began to drain slowly again less than one month following the first service call, I was pleased to learn that the original work was guaranteed. From the scheduling of my second appointment and considerate communication when the technician was slightly delayed to the professional work performed by Mike, I was once again absolutely delighted by the level of customer service. I will use Mr. Rooter again and recommend this company to others.”

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  • Mr. Rooter

    Fastest service in town with lovely people!

    “I called Mr. Rooter Plumbing to replace my toilet and also to replace the pipe under my kitchen sink. Brian P. arrived and performed the work. Fantastic! Fastest service in town with lovely people! I highly recommend them.”

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  • Mr. Rooter

    New toilet, valves and faucet for bathroom sink

    “I called Mr. Rooter the morning of Oct 27/09 because I my toilet wouldn't flush. Adrian Heji showed up the same afternoon. He explained what needed to be done and the cost. The toilet is old so he suggested perhaps I would like a new toilet. At no time did I feel pressured to buy a new toilet. Mr. Heji answered all my questions and I agreed with him that getting a new toilet would be the best thing. He asked me if there was any other plumbing jobs I needed. So the next day he installed the toilet and a new faucet for my bathroom sink. This was my first time calling a plumber. I called Mr. Rooter because I had heard their commercials on the radio. Based on my first experience I would definitely use their services again and recommend them to others.”

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  • Mr. Rooter

    Bathtub drain not working

    “I called Mr. Rooter to fix my drain and Keith showed up. He was a very nice young man and very friendly. He explained to me exactly what he was going to do. The nice thing was , after snaking the tub which made a mess, he cleaned the whole work area up which was a very pleasant surprise. Thank you vey much Keith.”

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  • Mr. Rooter

    Thanks again for your prompt and professional service.

    “I called Mr. Rooter to have them change the mixing valve on our hot water tank, after having a different company come to the house only to inform us that they didn't have the part needed to fix the problem. The plumber who attended our house was very pleasant and professional. He had the part and was able to fix the problem at a cost of over $200 less than what we had been quoted by the previous company. Thanks again for your prompt and professional service.”

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  • Mr. Rooter

    George did a great job.

    “I called Mr. Rooter to install 4 new toilets in my house. George did a great job. He is very professional. I would recommend Mr. Rooter and George to my friends.”

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  • Mr. Rooter

    Replace main shutoff valve and laundry room plumbing

    “I called Mr. Rooter to replace my main water shutoff valve and do some work in my laundry room - a new laundry tub require moving some of the pipes. They were on time, efficient, clean and friendly. As a side note, so was the Town of Markham who had to turn the water off from the outside. Not only did Mr Rooter do a professional job, they were very easy for my wife to deal with since I wasn't home and also inspected the other taps and toilets in the house to see if they were functioning properly. My wife will appreciate the branded nail filer, and I will definitely call them next time I need plumbing work done! Thank you for making this such a great experience!”

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  • Mr. Rooter

    Fixed the shower tap

    “I called Mr. Rooter with a request for service. The phone was answered by a freindly helpful voice on the other end of the line. I was assured that a technician would come out that same day. I got a a call 1 hr. later informing me that someone was coming and would be there winin the next half hour and he was! Keith introduced himself, and was polite throughout. He assesed the problem right away, gave me an accurate quote, had the parts on hand and had the thing fixed with no mess in less than an hour. A++ for Keith and Mr. Rooter!!”

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  • Mr. Rooter

    Toilet replaced

    “I called Mr.Rooter to change old toilet to high efficiency one, repair another toilet. They always came on time, very exceptional service. Within 3 hours all of the job was done very neatly. Adrian even clear the bathrooms sinks drains whitout any charge. Work is done very professionally and high quality and he is very helpful and very good guy.”

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  • Mr. Rooter

    Snaking pipe in basement

    “I called on Thursday and was able to get an appointment right away for the time that I needed. I received a call letting me know the technician would be within 30 mins (which he was). The technician was professional and was able to explain my problem with in seconds of my explaination. I am very happy with this experience.”

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  • Mr. Rooter

    Camera check, new toilet, new seat

    “I called on Tuesday, got service same day. Chris arrived. He worked clean, confidentley and quietly. He did a full inspection after the camera service and pointed out problem areas (well --we did together) and made agreements on what needed to be done while he was on site. He completed all tasks in a timely/neat/professional fashion. I checked all work --all appeared in good working order. (time will tell:) Thank you, Toby”

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  • Mr. Rooter

    laundry room sink plugged from my son's cleaning of his pets

    “I called the company, the call was answered promptly and politely, Travis arrived within 20 minutes. He was kind, well groomed and obviously liked working for the company. He did a great job and i am completely impressed with the company and will use them for sll my future plumbing needs.”

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  • Mr. Rooter

    Clogged kitchen sink

    “I came home one day to a kitchen sink that had never been blocked in the 12 years we have lived at our house. We tried to clear it ourselves with no success. I called Mr. Rooter because we have been very pleased with their work on other occasions. Vadym Badenko arrived to fix the problem. He was professional and courteous. He diagnosed and repaired the sink in no time. For a relatively small job, I was impressed by how he managed every detail - always covered his outdoor shoes in order to protect my floors, laid out mats over my kitchen floor, left the cabinet with the plum,bing cleaner than he found it, explained everything he was going to do bnefore going ahead, explained how to prevent problems in the future, etc., etc. Thank you.”

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  • Mr. Rooter

    Sump Pump Followup

    “I came home one night to find the sump pump Mr. Rooter had installed making a constant noise. I was worried something was wrong so I unplugged the unit and immediately called Mr. Rooter. It was very late but the person I spoke to on the phone was very understanding and helpful, and booked the person for the first appointment the next day. I was concerned about getting charged for the service call, but she reassured me there wouldn't be a charge. It turns out the sump pump had shifted and the controller was touching the sides of the tank, so it was jammed on. The technician moved the pump back and assured me it shouldn't happen again. I questioned this since it already happened once. So I'm sceptical, but we'll see. He didn't charge anything which was good (but expected). But he left without saying goodbye. I wasn't sure if he was coming back or not for me to sign something.”

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  • Mr. Rooter

    power pressure clogged up drain

    “I can't say enough about the courtesy, commitment, and professionalism of everyone who was involved in fixing our heavily clogged up drain, from the ladies who answered the phone and made several follow-up calls to keep us posted to Peter, Anthony, and Daniel from the Aurora/Nermarket branch who were involved in the meticulous resolution of our problem, which included working outdoors near the septic tank in inclement winter weather conditions. Thank you, all, for an excellent job. You've made me one of your many believers.”

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  • Mr. Rooter

    Kitchen Renovation

    “I completely gutted my kitchen and needed to move the sink drain and water pipes for my new configuration. Keith, Mr. Rooter's technician, came out to give me a quote. The quote was on par with the other quotes I got. But, it was Keith's friendly attitude and knowledge that sold me. Keith (and Travis, another technician at Mr. Rooter) got the work done in less time than he said it would take. When I needed him to come back to finish the job, he came in the next day when it was his day off. And when there was a slight issue afterward, he came right away. I would definately reccommend both Keith and Travis from Mr. Rooter to anyone looking for a plumber.”

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  • Mr. Rooter

    Clogged toilet or pipe problem...

    “I contacted Mr. Rooter for a second opinion/quote on what I thought had been a clogged toilet. I had been advised by another company that we had an issue with the pipe, which needed to be replaced under the house (at a cost of $2000+). When Marc from Mr. Rooter arrived, I gave him all the details. I asked him to take a look and then quote on the job. Marc spent quite some time looking around and then told me what the problem was - a clogged toilet. He offered to use a snake to try and clear it out and he was able to! Marc saved us over $1800! Mr. Rooter provided good, honest service - would highly recommend.”

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  • Mr. Rooter

    plumbing service

    “I contracted with Mr. Rooter a few years ago and have renewed every year as their service has been excellent. Their technicians are very professional, show up when they say they will, and without exception, have solved any plumbing problem we have had--and there have been many in this 70 year old house. Brian Pellett exemplifies the level of service we have come to expect from Mr. Rooter- very knowledgable, polite, and an excellent plumbing diagnostician. Thank-you!”

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  • Mr. Rooter

    locating & fixing leak in dual kitchen sinks

    “I detected a leak under my kitchen sinks on Christmas Day while entertaining family. Selected Mr Rooter from phone book. Within a 4.0 hour time frame I made contact (Erica) and had the problem resolved by Keith, & had a follow up call to ensure that the problem had been resolved to my satisfaction (Pam). Needless to say I was very happy & appreciative of the entire first experience with this company (Mr Rooter)”

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  • Mr. Rooter

    I would definitely call Mr.Rooter

    “I didn't know what's going on with the leak that was coming from the union to the water meter. I thought it had to be fixed right away and then called Mr. Rooter for the service. Mike Roach came over in the early morning on the next day. He quickly took a look and said it was not our responsibility to fix but the region's. What I would do was to call the region office. This is the first time I tried with Mr. Rooter service, and I felt so professional and reliable. It is charged not based on the time but on the real situation. I would definitely call Mr.Rooter if I need help with any plumbing issue.”

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  • Mr. Rooter

    Sewer drains blocked

    “I don't like surprises. One day, last fall, we found suds overflowing from the washing machine drain pipe where it goes through the basement floor. I guess we were lucky to get that early warning signal. After a quick flip through the Yellow Pages, we called a few places and after getting some pretty iffy answers on cost and time from other places we called Mr. Rooter. Right off the bat the receptionist was able to confirm the approx time that a technician could come by in the evening, and the cost for the service call. No surprises. The technician arrived on time and diagnosed that our trap had to be dug out and removed. He also confirmed the cost and arranged for a crew to come by the next morning, which they did. By mid day our drains were running again. Once the work was done they were able to confirm the drain lines were in good shape, from the house to the street with a close34d circuit camera. And as a bonus they deducted the cost of the evening service call off our repair. We were impressed by the service and have since had Mr. Rooter come back and do some plumbing work for us eg. replace the last runs of galvanized pipe, and install some taps and a water filter system. And I must say, we got the same reliable 'no surprise' service on those occasions too.”

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  • Mr. Rooter

    Satisfied customer.

    “I emailed Mr Rooter late at night and very quickly got an appointment for the next day. Phil was the person that came to explain to me what drain/pipe issue that I had and provide me a quote. He was thorough and informative. I hired them and they got the job done very quickly; in 1 day. I was not happy with the location of the surface pipes and they were fabulous in returning to accommodate me and re-routed the pipes slightly. Phil did not wrap the job until I was a satisfied customer.”

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  • Mr. Rooter

    Replacement of sewage ejector (sump pump)

    “I first called Mr. Rooter at 10:45 p.m. on a Thursday night because my tenant in the basement apartment had complained that she couldn't flush the toilet. I immediately knew there was a problem with the sump pump. Rick Phillips arrived in less that 1 hr. to evaluate the situation. Rick also believed that the problem was the sump pump. Since he didn't have a sump pump in his truck that would be right for the job, he promised that I would be his first appointment the following morning after he got the right pump from his supplier. Rick arrived on Friday morning at 9 a.m. with the new pump & proceeded to remove the old pump. Rick was very helpful, efficient & quick in making the necessary replacement of the pump. Replacing a sewage sump pump is a very dirty job; however, Rick was very careful not to make a mess in my tenant's apartment. I have used Mr. Rooter for all my plumbing needs for years & I have always been satisfied with the quality of the work done by Mr. Rooter's plumbers - Rick Phillips did a terrific job under difficult circumstances as quickly as possible.”

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  • Mr. Rooter

    Main Drain Blocked

    “I first turned Robert away because I was worried about spending money on a temporary fix. He returned and offered to work through the problem with me. The city arrived while Robert was here and explained a root rebate, which Robert confirmed. While the work is not yet complete, Robert has given me full confidence that we now have a permanent solution. Thanks Robert.”

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  • Mr. Rooter

    PLUMBING

    “I FOUND MR ROOTER ON HOMESTARS. WHEN I CALLED THE DISPATCHER WAS VERY NICE ON THE PHONE AND THE PLUMBER, BRIAN P, ARRIVED SHORTLY AFTER THE PHONE CALL. HE FIXED THE PROBLEM AND GAVE US SOME ADDITIONAL ADVISE. WE ARE VERY SATISFIED WITH THE SERVICE!”

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  • Mr. Rooter

    Leaking pipes

    “I found Mr. Rooter in the yellow pages. We had 2 problems: a leaking pipe in the basement, and a leak from the upstairs shower. The repairman, Alex Myroniuk was prompt and efficient. He explained the issues to me clearly and made the necessary repairs. He even gave me advice on things to do to avoid future problems. I am extremely pleased with the service.”

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  • Mr. Rooter

    snaking the pipes

    “I Found that the customer service from this company over the phone was outstanding. I easily had someone come to my home and fix my pipes without any hassle, I would definitely recommend this company!”

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  • Mr. Rooter

    Blocked Drains

    “I found that they were very knowledge-able and respectfull. Their service was efficient and fast. They came in one day after I called I had an appointment booked and they came. He was very nice saying Hi and How Are you and he then asked if it was a good time to come in seeing he was early. He then proceeded to work very quietly and fast and was out in about an hour. He understood what he was doing and i was very impressed they train their employees so well. Overall, it was a great expirence.”

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  • Mr. Rooter

    Kitchen sink hookup and faucet installation

    “I got a new kitchen counter installed with an undermount sink, and called Mr. Rooter to come hook up the plumbing and install a new faucet. Other plumbing companies had given quotes from $450 to $565, and Mr. Rooter came in at $503. Called around 7pm on Thursday night, and Phil S. was able to come at 12pm on Friday. The job took about 3 hours and Phil did a great job. I would definitely hire Mr. Rooter again.”

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  • Mr. Rooter

    Complete Tank Overhaul

    “I got back from vacation and my toilet was not flushing. One day later Mr. Rooter showed up "awesome service". I did not say it was an emergency. It was very inconvenient for me as it is Pride Weekend and I have a cocktail/dinner party for 30 friends on Saturday night and all weekend my condo is party central in the village. Rob & Neil (in training) showed up courteous, friendly, professional and on time. Gave me a clear estimate and it was that easy for me. I had called the Property Management and they recommended another supplier, but I still have not heard from them to date. I will cancel that request for sure. I highly recommend Mr. Rooter. They are the best for me and will recommend them to all my friends. I bought the lifetime advantage plan @ $99 for assurance and peace of mind. If I have any other problems, I know I will be calling Mr. Rooter (hands down)”

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  • Mr. Rooter

    PLUMBING

    “I GOT EXCELLENT SERVICE FROM THE TECHNICIAN. HE WAS EXTREMELY KNOWLEDGEABLE, UNDERSTANDING AND NICE. I HAD A PROBLEM WITH A STUBBORN SHOWED AND HE CAME 3 TIMES UNTIL THE PROBLEM WAS SOLVED. I ALSO SAVED A FAIR AMOUNT OF MONEY WHEN I WAS OFFERED TO SIGN FOR A MEMBERSHIP TOWARDS A FREE SERVICE SINCE HE/THEY TOOK INTO CONSIDERATION THE HASSLE I WENT THROUGH WITH MY SHOWER. THANK YOU VERY MUCH!”

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  • Mr. Rooter

    Toilet tank parts replacement

    “I had 20 years old toilet and two unreachable bolds between tank and toilet. Mike did an excellent job to remove the bolds and finish the job. I am very satified with the job he did. Thanks Mike. I will definetly will call Mr. Rooter next time when I need a plumming work.”

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  • Mr. Rooter

    The job itself was really quick and professionally done.

    “I had a backup issue in my basement a few months ago so I called Mr. Rooter to help me out. I have to say that the service I received was outstanding. They arrived at my home on the weekend in about 1 hour after my call. Phil did a great job explaining what was going to be done that day and scheduled an appointment to finish the job next week. He even recommended a restoration company to clean up the mess. My insurance company recommended that I get a back water valve installed and I called Phil to get the job done. He personally came over with Eugene to ensure I would be satisfied with the install. The job itself was really quick and professionally done. We ran into to some issues with the installation but I was impressed that things were explained to me and resolutions were discussed and performed. Eugene did a great job and was really efficient as well.”

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  • Mr. Rooter

    Thanks for saving my weekend Chris!

    “I had a clogged sink that I couldn't fix on my own. I realized Id have to go all weekend without using my sink and desperately called many plumbers and Mr Rooter was the only one that said they can send a plumber right away. Being a long weekend many plumbers were either away or busy. Chris came within the hour and saved the day! I had dinner plans I didn't think I would make waiting for a plumber and was so worried Id have no sink or dishwasher for 4 days but he was able to fix it for me in 20 minutes! Nice guy too. Been a plumber most his life and I trusted him completely. Hurt to pay the price though, in my opinion the cost was too much for the job but I was willing to pay for the speed. I'd call him again if I need :) Thanks for saving my weekend Chris!”

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  • Mr. Rooter

    Clogged Sink

    “I had a clogged sink that I had been struggling with for a while. I decided to call Mr. Rooter to fix the problem after reviewing the stellar reviews they had received from Home Stars. Within an hour or so of making the call Ziggy showed up to assess the problem and provide a quote before commencing any work. He did an excellent job and even cleaned my sink afterwards instead of just leaving it filthy. He even suggested an environmentally friendly drain cleaner that Mr. Rooter sells to it's customers. I loved the fact that they have a more eco friendly cleanser instead of the toxic chemical kind. I purchased a bottle for maintenance. I would recommend this company to everyone.”

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  • Mr. Rooter

    Main drain back up causing water in basement

    “I had a drain back up problem causing water to flow out of my floor drains in the basement. Sean arrived on time and he was very professional and helpful. He explained the process to me and was very clear on what he could and couldn't do. I believe he went above and beyond to make me understand the problem and feel at ease with the solution. He also made recommendations for further improvement if I chose to take it to the next level. I very much appreciated his help and his knowledge. A+++”

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  • Mr. Rooter

    PLUMBING

    “I had a few things I needed help with and so I called Mr Rooter. The plumber came and provided me with all the help I needed with my sump pump, a toilet running and replacing a laundry faucet. Brian was very friendly and helpful. The service I got was prompt and reliable.”

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  • Mr. Rooter

    basement pipes

    “I had a heavy lick in my basement, laundry room, and Mrs Adrian has done a very good job, replacing the broken pipes. Because of his professionalism, providing very good quality services, a big disaster has been avoided in my basement… Thank you very much again Adrian, and keep up the good work! Ligia”

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  • Mr. Rooter

    main drain

    “I had a huge flood into my basement and called Mr. Rooter, Chris showed up and came to the rescue. I was very nervous that it would be very expensive, Chris helped me with this great price to help solve all my problems. No leaks since he cleared the main drain. Thanks chris.”

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  • Mr. Rooter

    my wife is happy!

    “I had a leak in my ceiling and I was worried that it would be a big problem, however a good man from Mr. Rooter named brian came and reassured me he would do the best to save me as much as possible. He did just that and fixed the problem it didn't cost me as much as I thought. They cleaned up the area they worked in nice and most important thing is my wife is happy!”

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  • Mr. Rooter

    Kitch faucet replacement plus fixing the leaks of toilet

    “I had a leaking kitchen faucet and 2 leaking toilets about 10 days ago. I found Mr. Rooter on yellow page and phoned. The service was quick. Within an hour after I phoned, John Dima was at my door. John was very nice and patient. He fixed the leaking toilets and explained things to me while he was working. He installed a new kitchen faucet for me and the faucet has been working perfectly. With John's job well done, I know I can trust Mr. Rooter whenever I have problems with plumbing.”

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  • Mr. Rooter

    leaky faucet

    “i had a leaky faucet, and Ziggy fixed it efficiently and within a reasonable amount of time. He was very patient on explaining the problem and very accurate on providing a solution. Ziggy was also very courteous anf I will definitely call Mr. Rooter if needed.”

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  • Mr. Rooter

    leaky sink

    “I had a leaky sink pipe which I thought was just from the hot water pipe. Robert from Mr. Rooter came by to have a look, and had it figured out in minutes. He was only here for about 20 mins start to finish and now I have brand new sink pipes! :) Thank you Mr. Rooter and THANK YOU Robert!!”

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  • Mr. Rooter

    burst pipes due to ice storm

    “I had a lot of problems with burst pipes over the Christmas holidays and I have to say Will Vincent from Mr. Rooter did alot to make the experience way more palatable.He was extremely helpful, courteous and went the extra mile to get me what I needed no matter what time of the day or night. I would not hesitate to call on Will ever again if I (God forbid) have anymore plumbing issues...Thanks Will, you are the best.”

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  • Mr. Rooter

    Main Drain Choke on Second Floor

    “I had a major disaster in my house, and I was panicked. I hate outsourcing work to my home because of past experience, but was EXTREMELY satisfied with the service that Chris Cochrane from Mister Rooter offered. He was clean, courteous, quick, and thorough in my home, and he worked absolute magic on my second floor disaster! THANK YOU CHRIS! YOU ARE THE BEST!”

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  • Mr. Rooter

    I am happy with the end result.

    “I had a new copper water service entrance installed by Mr. Rooter's GTA lead by Robert Plantic and his teams lead EuGene. Throughout the process they took the time to answer all my questions, address any concerns and provide insight to the work being done. It was a tough job and they were able to complete it all in one long day. The basement had to be trenched and the garden in front of the house had to be dug up (8 hole) to support the new entrance. After the work was complete the basement was left in better condition than when the work was started and EuGene's team did all they could to ensure the hole was properly filled back in and flowers properly replanted. The cost of the job was accurate to the estimate provided and I am happy with the end result.”

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  • Mr. Rooter

    I will definitely use Mr. Rooter for my future plumbing needs.

    “I had a new high-end KitchenAid dishwasher installed to replace an older dishwasher that was leaking. A technician from Mr. Rooter came and did the install. Unfortunately, there was a leak that could not be resolved. As it seemed to be an appliance issue I had to call KitchenAid who dispatched a very skilled technician for the very next day. In less than a minute the KitchenAid technician determined that the dishwasher had not been installed as per the actual instructions. He said if they were followed exactly there would be no issue. He left within 10 minutes and told me to have Mr. Rooter come again and do this. I explained the situation to Mr. Rooter and said that as I was starting a new job the next week I could not take time off work to be around for the technician. Mr. Rooter said that the current technician was finished work for the day but that they would get another one for me within the hour. They did and when I told the new technician what the KitchenAid technician said and showed me, the Mr Rooter technician fully understood everything and said there would be no problem. Sure enough, within 30 minutes it was all done and it appeared to be working fine without any leaks. I then verified this a few hours later after putting the dishwasher through its full paces. I would have given this a 5 star review, however, I did have to involve KitchenAid themselves (who fortunately responded very quickly), and then ultimately Mr Rooter again. However, Mr Rooter was then determined to resolve this quickly, which they did, so I am still quite pleased. This is why it is best to use a professional plumbing company like Mr Rooter, because even in the event of a mistake they will rectify it quickly and professionally, unlike some regular independent contractors that never seem reachable when you really need them. I will definitely use Mr. Rooter for my future plumbing needs. (Note that I had some other plumbing work done as well so the cost wasn't just for the dishwasher install).”

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  • Mr. Rooter

    Basement flooding and sewer repair

    “I had a nightmare situation on my hands; my basement walls were literally pouring water during a rain storm. I had called Mr. Rooter and within 40 minutes Phil was at my door, helping me at top speed to move the drain pipe out of the way and reduce the flooding. He walked me through the issues that were causing this to happen, answering all the questions I had. Over the next few days Phil was here, repairing the sewer that needed to be snaked, making sure that the area was excavated properly and that the drains all worked properly. I couldn't have imagined a better service, more polite and caring individual or better troubleshooters than Mr. Rooter and there team of professionals.”

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  • Mr. Rooter

    Drain blockage kitchen sink

    “I had a party and unfortunately, my kitchen sink plugged up and I was expecting more guests for Canada day weekend. Lucky for me , Robert Plantic showed up from Mr. Rooter and was able to identify the problem, utilize the right equipment and fix the issue. Robert addressed the problem professionally and within a reasonable budget. In addition, he cleaned up after the work and provided insights to the problem. I will use this service again and hopefully get the professional service Robert Plantic provided. Thank you! S”

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  • Mr. Rooter

    Plumbing

    “I had a pipe leaking under my kitchen sink and Brian P from Mr Rooter showed up right on time and solved my problem immediately with friendly service! Thank you!”

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  • Mr. Rooter

    Plugged sink

    “I had a plugged up sink, so I called Mr Rooter. John the technician was friendly and knowledgable, showed up right on time, was clean and very courteous. He wore booties over his boots so he would not leave a mess. He completed the job promptly and effeciently and gave me tips to maintain the drains on my own. He left the place in sparkling condition. Thank you John, and thank you Mr. Rooter”

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  • Mr. Rooter

    Would recommend to everyone.

    “I had a plumbing leak and George fixed it very quickly. He had the parts in his truck. Explained everything to me. Very friendly and nice. Would recommend to everyone.”

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  • Mr. Rooter

    Replacing shut off valve

    “I had a problem with a fauscet,Aleks Myroniak came on time,explained it to me what was the problem,what has to be done and how much will cost,he did great job,took his time,very detailed and professional service!He also noticed that my main shut off valve was leaking,but could not do anything at that time because i had to contact my Management Company first,few days later i called for service again,Alex showed up at the time,had to go back to pick up special tool required to shut the water off at the townhouse complex,came back in 20 minutes,started the job,was very focused because there was not much space to work on it,very professional,calm and friendly on his part,very cautious and clean performance,i was very happy with his service,great person also!!!”

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  • Mr. Rooter

    Toilet repair

    “I had a problem with my kitchen faucet and Mr Rooter sent over Waqas Ahmad to help me out. He was very informative and talked me through the problem. I signed up for their Advantage Plan and Waqas checked out any potential problem areas in my condo. We found a problem with my toilet and he fixed it very immediately. i would use this service again”

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  • Mr. Rooter

    PLUMBING

    “I HAD A PROBLEM WITH THE BATH TUB FAUCET LEAKING AND A CLOGGED SINK AS WELL. WHEN I CALLED MR ROOTER THEY CAME OUT THE SAME DAY. BRIAN P. PROVIDED GREAT SERVICE. HE WAS PROMPT, RESPECTABLE, EFFICIENT AND FRIENDLY!”

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  • Mr. Rooter

    I am very satisfied with the service I received.

    “I had a problem with the hot water supply. At first I thought it was the water tank, but the technician from the water heater company said the tank was fine and the problem was most probably in the mix valve, where the hot and cold water mix. I called Mr. Rooter the next day - the receptionist was very thorough in making sure she understood my problem, and even let me speak to a technician. They offered to send someone that same evening. Since it wasn't an emergency, I asked them to send the technician the next day. Waqas (last name Ahmad) was on time, very courteous and friendly. He came to the same conclusion, showed me what the price of the work was going to be, and spent two hours working on replacing the valve and cleaning up everything afterwards. He didn't even mind having my husband hang out and ask questions! (He likes to learn about home repairs.) I am very satisfied with the service I received. It was not my first time calling Mr. Rooter, and I will use their services again.”

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  • Mr. Rooter

    I will use this company in the future and definitely recommend them

    “I had a toilet that was dripping water and once overlooked the bathroom, causing the hallway floor beside it to buckle. I scheduled the service for a Sunday and was very pleased with the results. The appointment was quickly made, the person who took the call was very courteous and professional. The technician, Will, not only did he fixed the problem but he went out if his way to check all the possible sources for malfunction in the future. He also explained a lot if things about the various products and options and recommended someone that may help with the floor. I will use this company in the future and definitely recommend them to others.”

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  • Mr. Rooter

    Plumbing problem

    “I had a toilet that wouldn't flush, on a Sat. morning ( happened to have been my birthday of all days) and within an hour Mr.Rooter showed up and Alex Myroniuk was standing at my door ! He was not your stereotypical plumber. Well dressed pressed , clean uniform, and wore a lovely cologne ! Nice surprise. He examined the situation and what he could have made into a major deal, was handled with expertise, great advice and efficient service. Saved me a ton of money. I'm a devoted Mr. Rooter fan now and I shall always call on Alex for all my plumbing issues or for all the renovations I have planned for the future in my condo. I even joined their membership program and already saved on the current bill. All around excellent service and that, in today's world, is tough to find ! Yeah Alex! Yeah Mr Rooter :)”

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  • Mr. Rooter

    Toilet leak

    “I had a toilet what was leaking in the basement on Christmas time. I called Mr. Rooter and they send Adrian in less than an hour. He fixed the toilet and also replaced the main shut-off valve. I was very happy for the service performed and I recommend them to everybody.”

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  • Mr. Rooter

    intall new plumbing for kitchen and bathroom

    “I had a very good experience with this company. The plumbing in my bathroom and kitchen area needed to be repaired with new pipes as there were numerous leaks in the past. The service men that came to do this this job were efficient and quick, and did not leave any mess behind. I highly recommened using this company, and have recommened them to my friends.”

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  • Mr. Rooter

    Toilet tank parts replacement

    “I had a very old toilet. It leaked between tank and toilet. Vadym came immediately. I even didn't expected him to come so soon.That guy was really just perfect. The job he done is excellent. I was also pleased with his attitude towards customer. I'll call Mr. Rooter next time.”

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  • Mr. Rooter

    Basement lick

    “I had a water leak in my basement and Adrian has done a very good job, replacing the broken pipes. Thank you very much again Adrian, and keep up the good work!”

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  • Mr. Rooter

    He was so friendly and courteous, and explained all of my options very clearly.

    “I had an amazing experience with Mike B. He was so friendly and courteous, and explained all of my options very clearly. The price was higher than I expected, but you are paying for really good service. Worth it, in my opinion.”

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  • Mr. Rooter

    toilet is plugged up

    “I had an emergency and the plumber came in within an hour and half and looked at the problem. He saw what the problem was and gave me an estimate of the problem. He fixed the problem, opening the toilet up, it was fast and he cleaned after him self. He told me that if I can become a member I would receive, member discounts anytime I needed the service again. I agreed and became a member with a discount on the job done the same day. I was pleased with the service and would recommend Mr. Rooter.”

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  • Mr. Rooter

    Fixing Water Leak

    “I had an emergency leak that was constant. I called Mr Rooter and Anthony Card was onsite within an hour. His customer service was amazing and he was very helpful and explained everything to me as he was doing it. He had the problem fixed within an hour. Anthony Card's hard work and exceptional customer service, will not make me hestitate to call Mr Rooter Plumbing again.”

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  • Mr. Rooter

    Bad door for months in my bar

    “I had an issue that wasn't going away for awhile and Robert and Chris came and were amazing. They troubleshooted the problem and fixed it. Worth the money for sure!”

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  • Mr. Rooter

    Thank you Mr Rooter and Brian!

    “I had an issue with my toilet tank as well as my shut off valve. I called Mr rooter and the technician Brian P. came out to my house. He provided excellent service. Thank you Mr Rooter and Brian!”

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  • Mr. Rooter

    Thank you very much Mr. Rooter for your quick service

    “I had an issue with the ball valve Mr. Rooter installed for my garden hose and complained about it. Mr. Rooter came by and exchanged the ball valve tap with a regular hose bib tap and now I can regulate the volume water better. Thank you very much Mr. Rooter for your quick service to remedy the problem. Again the young man who did the work was very polite, quick and efficient.”

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  • Mr. Rooter

    Redo plumbing for new bath tub

    “I had another company (R & G Mechanical in Concord) come in to install a new bath tub into a brand new bathroom. I was told I would get a 60X30X20 bathtub, installed, leveled, polished nickel fittings and a guarantee on the workmanship. We agreed on a price, so far ok. I received a call from the owner Geanpaul that his team of master plumbers were coming over to do the job. When they showed up it was the wrong bathtub completely. I sent them back for the right tub. 1 week later again they come this time with the right tub, wrong faucet. I had to go out and now buy a faucet otherwise I would have had to wait who knows how long for them to come back. Keep in mind during this whole time my bathroom renovations are on hold as nothing can be done with the bathtub in place. They installed the bathtub (not level). When they left I saw that the valve was placed too far back into the wall and would not work properly when completed. I had them back to move it forward. They did, however still not forward enough. I then noticed a leak in one of the solder joints so I had them back again. They fixed the solder, almost burning down my house in the process. Later on that day I filled the tub completely to make sure all is well, when i opened the drain to let the water out it leaked all over the place. I again called R&G, now after hours, Randy called back and started blaming me for the problems. I said I wanted someone there to fix my problems. They continued to blame me. We agreed on someone arriving the next morning to fix all my issues....no one showed up. I decided enough was enough. I called Mr Rooter and they sent Chris Cochrane. Man oh man what a difference. An honest hard worker, you know like the old time workers, a guy who took real pride in his job and doing a great job. I am so glad he came. as it turned out everything other than the bringing of the bathtub was done incorrectly and it all had to be redone; joints were put together with millimeter overlaps (in no time my pipes would have burst), drain wasn't lined up forcing the washer to not sit right as well as being all melted, valves were put in for absolutely no reason (potential for future breakdown), hot and cold water reversed. I couldn't believe it. Chris fixed all my issues, cleaned up after himself, took care to do the job right and it shows. I would recommend him to my friends in a flash. I will not call anyone else in the future. Thank you Chris for doing such a great job.”

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  • Mr. Rooter

    Plumbing

    “I had Anthony (Tony) Card from Mr Rooter East help me out with a shower replacement and dishwasher install a few weeks ago and the service was excellent. Tony was very professional, friendly and helpful, I would definitely recommend his services to others!”

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  • Mr. Rooter

    Very happy with the service.

    “I had called Mr. Rooter today for service on our kitchen faucets. We had been having a small leak for several days. The technician was knowledgeable as to finding the problem immediately and ordered the parts in order to return the next day to do the required fix. Very happy with the service.”

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  • Mr. Rooter

    Great job, very polite, clear communication

    “I had excellent service! The technician Rob explained what the procedure was going to be. I really recommend Mr Rooter. They are prompt with what they do. Great job, very polite, clear communication throughout the process, very reliable. Thank you!”

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  • Mr. Rooter

    numerous throughout the house.na

    “I had George come to put in a laundry sink in my new home and he went above and beyond. I have since used george for a bunch of issues and he is the best plumber ever. Very professional and helped me out when I need him as he comes right away and does a fantastic job. Hes my plumber for all my plumbing needs.”

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  • Mr. Rooter

    PRV Install

    “I had high water pressure problem that caused water hammering, alex came in found the problem, made the correct work and no more hammering. Fast and thorough, I will ask for him by name next time I have a need.”

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  • Mr. Rooter

    Various toilet repairs

    “I had Joe visit this morning to do a few jobs. He arrived on time and did what was required in a professional and courteous manner. Although expensive, I was very happy with the work done.”

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  • Mr. Rooter

    Fixed leak in shower pipe

    “I had JUST moved into my first condo, and my very first home purchase ever, only to find that there was a leak behind the shower's faucet. Not knowing at all what to do (as a new home owner), I called Mr. Rooter that day and had someone come by later that evening. The man who did the work was quick, polite and even explained to me why it happened and how to avoid it for next time. I would definitely hire them in the future for their reliability.”

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  • Mr. Rooter

    Drain Replacement

    “I had my main drain snaked and camera inspected by a competitor. I needed excavation work, but the quote was high. I called Mr. Rooter to see if they were interested in giving me another quote. Since I had already paid to have a camera inspection, I was not willing to pay for it again. Sean came and inspected the drain at no charge and gave me a more reasonable quote. I decided to go with them. I had had problems with some drain companies in the past, but Sean was completely professional. He diagnosed the problems correctly, did what he said he would do, explained everything, and was always courteous and on time. His workman, Jimmy, also did an excellent job. They both left the place clean and neat. I have no hesitation in recommending them both.”

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  • Mr. Rooter

    Major water pressure problem

    “I had no water pressure in the entire house and Brian found the problem faster than I could explain it! It required cutting pipes, soldering but all this was done quickly, cleanly and with results! It is my second experience with Mr. Rooter and I was never disappointed. Thank you Brian! You're the best!”

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  • Mr. Rooter

    Kitchen drain blocked

    “I had problems with my kitchen sink all the time in the past because of the sinkerator. Adrian from Mr. Rooter showed up in an hour, cleared the drain and gave me a solution for maintaining it after. He also performed a plumbing inspection for free. I recommend them to everybody who has plumbing problems.”

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  • Mr. Rooter

    Main drain replacement at the front of the house

    “I had roots break through the clay pipes in my front yard resulting in a basement flood. When Sean came to the house and started to talk about what needed to be done he was very articulate and thorough. I immediately felt confident that the choices we made with his guidance were the right ones, including digging up a section of the basement to replace the last of the clay pipe under the house, adding on the job of replacing the intake pipe. The workers who did the work were courteous and patient with all my concerns regarding the garden. The last day I met Fred who washed out my drain. I was surprised to find he was as nice as Sean. It seems to me Mr Rooter highers the right people. I highly recommend them”

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  • Mr. Rooter

    whole bunch of plumbing redone

    “I had some major plumbing work done on my house. Andrew was a real professional and really knew what he was doing. Also I might seriously add that he is a very hard worker. I was really impressed with the work that he did and his availability to get it done. I called many many plumbers and these guys responded when I needed them and came on time every time. My only complaint is that the cost was pretty high. However you do get what you pay for, great work that is insured.”

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  • Mr. Rooter

    I wouldn't hesitate referring him to anyone!!!

    “I had technician Brian M. come to my condo and was blown away by the level of service. He tried the main pipe from the drain that was clogged with no success. He then went over and above and tried the drain from the washing machine and was able to finally find it! He adjusted a loud faucet in the bathroom free of charge and even let me borrow his measuring tape to measure a door I was replacing!!! If Brian is a representation of Mr. Rooter than I wouldn't hesitate referring him to anyone!!!”

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  • Mr. Rooter

    I will definitely call them again

    “I had to call for emergency plumbing work to be completed as there was a steady leak to come from two basement water valves. I found these guys on Homestars and called them, who dispatched Ziggy to my house within 2 hours. He was very polite and professional during the entire repair, walking me step by step on what he was doing so I could feel more at ease. He is exceptionally knowledgeable in the trade and went above and beyond what I would deem to be good service from a plumbing professional. If I require plumbing work in the future, I will definitely call them again and specifically ask that they dispatch him (yes, he is that good!!).”

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  • Mr. Rooter

    Hot water tank replacement

    “I had to replace a hot water tank on the ceiling and called a couple of different companies. Finally decided to go with Mr. Rooter. They were very prompt in replying to any of my questions. Mike & Chris did the work for us and they did an amazing job. Very friendly, professional and finished the work quickly and very neatly. Thanks”

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  • Mr. Rooter

    Faucet

    “I had two bathroom faucets that were calcified and need to be replaced. the problem was explained to me. I also indicated that I wanted a high faucet. The plumber was able to get me two Moen faucets that were beautiful and had a life time warranty. The work was done efficiently and there was no mess left.”

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  • Mr. Rooter

    Install new kitchen & washroom faucets

    “I had two faucets changed by Mr. Alex Myroniuk from Mr. Rooter Plumbing. Service is very fast, excellent, on time & very reasonable price. Technician Alex is very trustworthy, polite & very experienced technician. He really cleans up the area after the works are done. I would go back to Mr. Rooter & Alex again for any future plumbing services. My overall experience is AAA+++.”

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  • Mr. Rooter

    Leak through the ceiling

    “I had water coming through my ceiling from the bathroom up above. I needed a plumber quickly and I called Mr. Rooter plumbing; Brian showed up to my door. I must say that he was very professional and did a very good job.. I would definitely use Mr. Rooter in the future. Thanks Brian!”

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  • Mr. Rooter

    I have always had very good, prompt, reliable service from Mr. Rooter.

    “I have always had very good, prompt, reliable service from Mr. Rooter. I am a registered customer and have a number of visits - the servicemen are always courteous, well-trained, and efficient.”

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  • Mr. Rooter

    I am truly able to breathe a huge sigh of relief.

    “I have been a loyal customer of Mr Rooter since 2010. The many Plumbing Techs I have had the pleasure of dealing with over the years have been outstanding in both knowledge base and skill set. The completed work has always been exemplary. Job pricing is reasonable. I wish to commend Fardhin, the most recent Tech, who was here to install a water line for the ice maker in my newly purchased refrigerator. Since I live in a home built in the 1930's, which has had many renovations ~ this turned out to be no easy feat by any means! Fardhin worked so diligently and after many creative attempts to find an access he was finally able to complete the job. Before leaving he explained how the connection with the refrigerator would work and showed me the shut off valve on the line should a water leak emergency occur. I must mention that Fardhin had me call the appliance store to double check what type and size connections would be on the refrigerator when it was delivered so as to avoid any problems during installation time. Another job accomplished so well by Mr Rooter! BUT upon delivery of the refrigerator, the connectors sent with the refrigerator did not match up with my water line connection. Fardhin made the return call. I could tell he was concerned. It turned out the connection problem was not an error on his part but rather that of the many confusing un-needed parts sent with the refrigerator. He connected the water line up to the refrigerator in a matter of seconds. Thank you Fardhin for going above and beyond in what was suppose to be a straight forward job! Being a widow and managing a house can be daunting at times, but with the support and guidance from the Techs at Mr Rooter, I am truly able to breathe a huge sigh of relief.”

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  • Mr. Rooter

    Main Drain plugged

    “I have called Mr. Rooter before, but this time I got Mike, he cleared my main drain and offered solutions to keep the drain running for the future, he also used a orange spray to clear my floor in the basement to clean the mess. Great plumber thanks Mike”

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  • Mr. Rooter

    Plumbing. Fixing burst and leaky pipes

    “I have had Chris over to the place on a couple of occasions. Once to fix some pipes that froze and burst, and again to fix another leaky pipe. He is great. Very helpful and a nice guy. Went beyond what he needed to do. It's great to have someone I can call that I trust. Highly Recommended.”

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  • Mr. Rooter

    replacement of sink and dishwasher drainage system and replacement of several valves

    “I have had Mr. Rooter do two jobs for me now. Both of the plumbers who came to my home, Robert and Andrei, were knowledgeable, friendly, and respectful of my home. They did great work in a timely manner. I would recommend this company to anyone.”

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  • Mr. Rooter

    Plumbing

    “I have had Mr. Rooter repair my flooding problems on 2 previous occasions. They repaired the pipes efficiently and in a timely manner. They were so pleasant, easy to communicate with and fixed each of the problems they found. I also had my drain pipe lined so that it would protect the old drain pipe from causing a flood. We had a flood recently and they investigated everything and found it was the result of a blocked pipe on the city side and blocked eaves troughs. Travis arrived at my home immediately and called his manager Fred and they spent several hours investigating until they found the cause. There was no charge for all of this work because they found the work they had done previously was fine. I have been so ripped off by plumbers I found in the yellow pages, but Mr. Rooter was amazing. Fred and Travis were excellent. If anyone ever has a flood in their basement, they should call Mr. Rooter.”

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  • Mr. Rooter

    backed up sewer pipes

    “I have had to call Mr Rooter a few times over the years --and this weekend when I called with a basement sewer problem, Mike did an excellent job of showing me the problem and walking me through the choices of how best to deal with.”

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  • Mr. Rooter

    Parts for a bathroom faucet

    “I have owned my home for about 7 years and have never had a need to call a plumber. I was very pleasantly surprised with the quick response to my call and having someone come out to assess and repair the issue. The plumber was very professional, courteous and seemed very interested in getting the job done right. I will mosst definitely call Mr. Rooter for any of my future needs with respects to any plumbing issues that may arise. Kudos to Mike and the company.”

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  • Mr. Rooter

    Laundry room sink installation

    “I have used Mr Rooter for 7 years, and always find them the most reliable, they show up on time and get the work done as promised. This time I needed them to come to install a laundry room sink and repair a bath faucet. Once again they did not disappoint. I will recommend them to anyone.”

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  • Mr. Rooter

    Plumbing Services

    “I have used Mr. Rooter for multiple plumbing projects, and the service is always excellent. Anthony P. has been the specific plumber that is always sent to my location. He is always very professional and has provided quick and satisfactory services. He is always very friendly and provides great advice to ensure avoiding future problems. I would definitely recommend Mr. Rooter to anyone who is looking for reliable plumbing services.”

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  • Mr. Rooter

    Pipe lining under basement

    “I have used Mr. Rooter on several occasions and have always been 100% satisfied with their service. They are always courteous and professional. They arrive on time and take care to keep my home clean. They take time to answer questions and discuss options. Recently we needed some major pipe/drain work as we were having back up issues. We had the pipes under our house lined which saved us from having our entire basement dug out. I was so impressed with how little disruption it made to our day. Thank you Mr. Rooter for a job well done!!”

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  • Mr. Rooter

    plumbing problem

    “I have used Mr. Rooter plumbing before. I purchased a lifetime membership in the middle of 2009. Although it was not my regular plumber Ziggy, Andrew showed up. I am glad to say that I am pleased once again. Andrew did a great job and was very professional. Thank you Mr. Rooter plumbing.”

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  • Mr. Rooter

    plumbing repair

    “I have used Mr. Rooter several times, for the big project of replacing the main water line, for fixing my bathroom, and now for a small pipe replacement. It was leaking. I tried glue and duct tape.....and then realized the water kept on coming. I should not be allowed to even ATTEMPT my own repairs! I find their service exceptional, and response time incredible. I called with an issue at 7:45 this morning, and someone was in my home by 8:45, The job was completed an hour later. I have also experienced them to do quality work. Their people are exceptionally polite and capable. I give Mr. Rooter a HUGE thumbs up for any of their services.”

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  • Mr. Rooter

    all of their plumbers are so professional, and they are dependable

    “I have used Mr. Rooter so many times over the past 10 years and cannot recommend them enough. I have had them repair leaks behind walls and cabinets, replace plumbing in my driveway to the city sewers, install faucets, and recently repair a toilet. I have had Ziggy come to the home most often and he is amazing. I also had Mike come to repair a toilet and he was awesome. The great thing about this company is that all of their plumbers are so professional, and they are dependable. We have had a difficult time, calling over 10 plumbing companies on one of the coldest days last winter and could not get anyone to come same day to fix a leaking pipe. Of course, not a problem with Mr. Rooter. I would recommend them to anyone.”

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  • Mr. Rooter

    kitchen faucet

    “I have used Mr.Rooter service many times over the years, and they have always given me superior service. Their latest job with me was to replace a kitchen faucet. Arrangements over the phone were efficient and courteous and Adrian and came out the next day. He laid out my options and the job cost clearly. The work involved replacing the faucet, a tricky job, but he did it without any cutting and cleaned up perfectly afterwards. Adrian even tightened the drain for me! These guys are the best.”

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  • Mr. Rooter

    I would give them 100 out of 10!!!

    “I have used this company several times. Fred is the Manager and he is so amazing! We had a giant flood and their services were done efficiently with 110%. I thought my sump pump was not working. Fred stopped by, did a few things and Voila! No charge! I would give them 100 out of 10!!!”

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  • Mr. Rooter

    Basement backup, shower repair, clogged kitchen sink

    “I joined this forum to both promote my new company and also contribute towards the community. Over the past few years, I’ve used Mr. Rooter service for 3 times each with different severity. Let me write my first review: The first time was a nasty basement drain backup very late in the night and my parents freaked out. So I basically picked up the Yellow Pages and randomly called several companies that offer emergency services. Amazingly, Mr. Rooter was the only company to have available staff for dispatch and we gladly accepted their service. The dispatch staff informed us of the cost up front and it was very reasonable for an emergency dispatch. The staff (sorry I cannot recall his name) arrived in about 20 minutes or less which is outstanding nevertheless as it was approaching 1.30 am and proceed immediately with the repair work. Everything was done in about 30 minutes or less and the staff even offered to show us what in our basement pipe with his snake camera and educated us on how to prevent future backups. The cause was solidifying grease and fat in the pipes due to the years of accumulation and cold weather. The price charged was exactly the price quoted by the staff over the phone. It was Chinese New Year at that time and to thank him for his fast and quality work, we made him some coffee and gave him extra $50 as “red pocket” money. Thank you Mr. Rooter! I will write my other 2 reviews later!”

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  • Mr. Rooter

    several plumbing services

    “I just completed Mr. Rooter's customer survey and wanted to share with others what I wrote about the last service I received from Technician Anthony Petrauskas : I cannot thank your technician Mr. Petrauskas enough. Immediately upon entering my home he noted that he smelled gas. We have had several technicians from different companies come into our home and not notice anything. I normally never write into compliment a technician’s service, but what made me write this one was because Mr. Petrauskas noted that we have an infant in the home and stressed that for her health we should call the city. He continued to describe in great detail what I should explain to the city, whom I should speak to and later did the same with regards to the plumbing service that required the city to shut of our water. He was extremely thorough, personable and friendly. Because of Mr. Petrauskas, we learned that we had two gas leaks in our home, one was serious enough that it had to be shut off and it was right below our 8 month old daughter's bedroom. As I mentioned before I have had several technicians come into our home in the past and also into our home in Barrie and I have learned more about my home than I did from anyone else. As with all your technicians, he was also very quick and cleaned up after he was finished the job. I told him I didn't have a dustpan, and he still insisted on cleaning up. The bathroom floor was actually cleaner than we had it before. I could go on and on, but for the mere fact that he helped remove a significant health to our new family is enough to commend Mr. Petrauskas. We thank you sincerely and you have gained a loyal customer for life.”

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  • Mr. Rooter

    clogged kitchen sink

    “I just wanted to say how impressed I was with Adrian from Mr. Rooter. I had a kitchen sinking that was completely blocked and anything that I had tried to unclog it hadn't worked. Out of desperation, I pulled out the yellow pages and had remembered using Mr. Rooter a few years ago to replace the waterline from the house to the City line. I liked the fact that they respected you and your property and were willing to answer questions, no matter how simple the question was. Mr. Rooter sent me Adrian to fix the clogged drain. Adrian fixed the problem and gave me helpful hints to prevent this from happening again. He was a very pleasant person to have in my home to do this quick repair. I would not hesistate to call Mr. Rooter again in the future and would specifically request Adrian.”

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  • Mr. Rooter

    clogged drain

    “I kept hearing advertisements about this company so I decided to call them for my clogged drain and other issues. Not only were they able to unclog the drain but also worked efficiently and at a reasonable cost. Definitely would recommend them.”

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  • Mr. Rooter

    Bathroom Drains Blocked

    “I knew I had a plumbing problem because I was unable to use my shower. I called Mr. Rooter because I have heard nothing but great reviews from this company. Fred was at my house in no time. They really are "Quick as a Wink". Fred immediately went to look at my problem (not before putting on his booties so he wouldn't mess up the floors in my house). He told me that my drains were blocked. He was very friendly, easy to speak to and extremely polite and did the job in a very professional manner. After the work was complete Fred even cleaned up and left no mess at all. You would have never known that I just had work done. The work he did was made to look effortless. He didn't charge me for a few things either. I would recommend Fred and Mr. Rooter to my friends and neighbours. The price was very good, especially for being in Durham Region and will certainly use them again. There are lots of plumbers in Durham to choose from, but I would recommend Mr. Rooter for any plumbing problems you may have.”

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  • Mr. Rooter

    Toilet adjustment

    “I know I've gained weight, but didn't know enough to make my toilet all wobbly. Called Mr. Rooter and within and hour John showed up at my house. Not sure if he understood my strange sense of humour, but he removed my toilet replaced the gasket and fixed it all up so that it doesn't wobble anymore. John was very pleasant and explained exactly what he was going to do and how much it was going to cost me before he even started working. Now I don't have to be afraid of falling off the toilet!! Thanks Mr. Rooter and John”

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  • Mr. Rooter

    Plumbing Service

    “I looked up yellow pages and mr. rooter appeared to be quite reputable. I called several other plumbing services that were all not able to arrive within several hours. Mr. Rooter was able to come within 3 hours as i requested and had the flooded problem solved. Very knowledgeable plumber who broke down how the system works for me. Thanks”

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  • Mr. Rooter

    Bathroom powder room toilet repair

    “I met Chris Cochrane, the plumber and he accessed my problem with my toilet and then proceeded to repair it. I found Chris very knowledgeable, friendly and personable. He was punctualable and was very professional.”

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  • Mr. Rooter

    plumbing problem

    “I must say that I am a very satisfied customer. Andrew the plumber was avery nice man. He was very hard working. He knew exactly what he was doing and cleaned up after he was done. I would also like to say that the ladies on the telephone were also very pleasant to deal with. Thank You!”

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  • Mr. Rooter

    leaking valve

    “I neede Mr. Rooter plumbing once again. I recieved great service from John the first time I needed a plumber so I called MR. Rooter back again. Once again John showed up to help us out. John did great work and cleaned up after himself. I would definately use Mr. Rooter again and recommend them to my frinds as well. Thank John once again for helping us out”

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  • Mr. Rooter

    Floor Drain Installation

    “I needed a floor drain installed and called Mr. Rooter on the recommendation of a friend. They gave me a firm estimate and came within a few days, dressed in their neat uniforms, to dig up the basment floor including part of the adjacent family room. They covered the floor, to protect it around the excavation and put up plastic sheets to keep the dust and mess off everything. In a few hours the work was completed, the floor repaired and all the construction mess removed. Great work, fast and efficient - and I would highly recommend Mr. Router.”

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  • Mr. Rooter

    leaking toilet

    “I needed a plumber and called Mr. Rooter. I was very pleased with the quick response time from Mr. Rooter. Brian was great, he provided other alternatives and very good service. I would not hesitate to use them again”

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  • Mr. Rooter

    we received excellent service

    “I needed plumbing for a new kitchen sink so we called Mr Rooter for help. Brian P and Morgan came and assisted with this and we received excellent service. Thank you Mr Rooter and Brian/Morgan!”

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  • Mr. Rooter

    PLUMBING

    “I NEEDED SEVERAL TAPS INSTALLED AND CALLED MR ROOTER FOR HELP. JOHN THE PLUMBER CAME OUT AND PROVIDED ME WITH THE INFORMATION. HE WAS EFFICIENT AND HELPFUL. JOB WELL DONE!”

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  • Mr. Rooter

    Water line upgrade from lead to copper

    “I needed to replace a lead line in an old house with no basement - all the connections were in a difficult to access crawl space. Robert Plantic made two trips to my house to figure out the best way of doing the work. Ihor Vydysh, who actually did the work, managed to get a very tricky job done in one day as predicted. When a small unexpected problem was identified, Ihor came back promptly and cheefully to fix it up. I would definitely use this company again.”

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  • Mr. Rooter

    Kitchen plumbing repair

    “I noted a leak in the pipe underneath my kitchen sink. Valentin the Plumber ensured the source of the leak, and given the old age of the metal piping there, recommended a new long-life plastic pipe replacement. I concurred, and within 30 minutes, the job was done. No mess, no fuss. I would not hesitate to recommend Mr. Rooter GTA for plumbing repairs.”

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  • Mr. Rooter

    Leaky tub & Toilet

    “I noticed a couple of leaks in my basement which turned out was coming from my tub & toilet. John Dima came by and was able to fix the problem right away and fairly quickly. Great service and even signed up for their Advantage Plan membership.”

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  • Mr. Rooter

    Great and friendly service! Thank you!

    “I noticed a dirt like substance coming up into the basement bath tub. Mr Rooter send the technician Brian P out to diagnose the problem. It turned out to be a simple problem that was easily solved. Great and friendly service! Thank you!”

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  • Mr. Rooter

    Blocked laundry tub

    “I noticed that our laundry tub was no longer draining. Called Mr. Rooter and Andrew showed up in a clean uniform. HE was very knowledgable and provided great service. Will definately use Mr. Rooter in the future and specifically ask for Andrew.”

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  • Mr. Rooter

    Main drain backing-up

    “I own a place in downtown toronto and after midnight the main drain start backing up. I called Mr. Rooter and they send Adrian who showed up in less than an hour. He snaked the main and save us from a big trouble. Thank you guys, you are the best!”

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  • Mr. Rooter

    kitchen faucet replacement

    “I own a small rental property and have used Mr Rooter and Brian Pellet on two previous occasions. I always ask for Brian now when I call because he is trustworthy, reliable, an expert plumber and clear about problems, solutions and costs. He is a great ambassodor for Mr Rooter. When there was a leaky kitchen faucet, I had no doubt about calling Mr. Rooter for quick and reliable service.”

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  • Mr. Rooter

    Severly clogged kitchen drain

    “I phoned Mr. Rooter and Master plumber Adrian was here within the hour. He assessed the situation and had me approve his estimate before work began. He snaked the drain (It was a tough clog about 20 feet into the system), made sure all of the adjoining pipes were sealed and tested the system thoroughly. A very courteous man!”

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  • Mr. Rooter

    drainage issue

    “I phoned Mr. Rooter late on Thursday and they told me someone would be at my house at 9:00am the next morning. The technician showed up exactly at that time right after a pre call. He assessed the problem and the issue was worse than expected. He kept me in the loop and provided various solutions and recommendations. He was awesome. The quality of his work was great. Thanks Richard”

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  • Mr. Rooter

    Bathroom sink drain

    “I placed a call on Friday morning asking for someone to come by that afternoon to look at my sink/drain. A technician was schedule to arrive at my home at 3pm. I arrived just a fews after 3pm and he was there and waiting for me. I was pleased with the promptness of the technician. Once inside, I explained where and what the problem was. It took him a few minutes to assess what work needed to be done. He gave me a break down of how much the part is what its job is. I agreed for the work to be done. I signed the work order and away he went. 45mins to 1hr later my bathroom drain was all fixed and flowing like it should. Ziggy showed me where the clog was in the part he replaced and showed me how to remove and clean the new drain in the future. He then did an inspection of all the other plumbing areas in the house. Bath tub faucets, kitchen area, other bathrooms in the house, hot water tank and he told me what needed to be looked after and he also wrote down his recommendations on my work order. I would definitely recommend Mr. Rooter for any more plumbing jobs in the future.”

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  • Mr. Rooter

    Toilet not draining

    “I purchased a lifetime membership from Mr. Rooter back in 2004. I had a problem with the basement toilet not flushing. Adrian, the master plumber that came over was incredibly knowledgeable and professional. Although the job took longer than expected, it was a very good experience. Thank you Adrian.”

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  • Mr. Rooter

    I have no complaints.

    “I purchased and had installed 2 toilets from Mr. Rooter.Technician, Rick Philiips, did an amazing job. I have no complaints. I would not hesitate to call Mr. Rooter again for any future plumbing issues.”

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  • Mr. Rooter

    toilet was plugged

    “I rarely do reviews on work done in my house but Stephen Hughes was excellent not only as a plumber but also as representative of his company. His impeccable professionalism and understanding our difficult situation was greatly appreciated. I will definitely recommend him, his supervisor Ken and his company, Mr. Rooter, to anyone who might need him. Thank you Stephen for all the work you have done. Margaret”

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  • Mr. Rooter

    He went above and beyond.

    “I recently was experiencing a problem I thought was related to plumbing. Rick arrived and did a great job of helping me troubleshoot. The problem was not related to plumbing, in fact, but he still had some other advice on prevention that was useful. He went above and beyond. I will ask for Rick again if I have a plumbing problem in the future.”

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  • Mr. Rooter

    clogged toilet

    “I recieved service from Mr. Rooter plumbing and it was Brian who came out. I felt that he was very fair and gave me many options. The end price was actually lower than the initial quote when it turned out the issue was less serious. Thank you Brian.”

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  • Mr. Rooter

    Drain clean-out, back-stop valve, epoxy sleeve

    “I recommend Mr. Rooter without reservation. We had a sewer back-up into our basement. We found Mr Rooter on Homestars and are extremely satisfied with their service: Courteous, helpful telephone service; the plumber who answered our call (Grant, I believe) arrived within an hour, with no extra fee charged for a last minute, late evening call on a Sunday. Grant was very courteous, professional, knowledgable and careful to minimize mess in our property. We needed to have a new clean-out dug: Mr. Rooter took care of all the permit and inspection work, their team showed up exactly on-time and dug a massive hole in about 2 hours, completing the job much more quickly than I expected. After the back-stop valve they installed had been inspected, they back-filled the hole the next day (on a Saturday) rather than leaving us with a pit in our front yard any longer than necessary. They costed out all our options for dealing with our root problem long-term and in general were very transparent about costs and most cost-effective options for proceeding. Through-out the process we were kept very well-informed about what our next steps were to be. In general, the service was absolutely exceptional.”

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  • Mr. Rooter

    emergency fix

    “I rent out a house in Toronto, and had water pouring out of the basement floor. Chris came at the time he stated and fixed the problem. He kept in touch me through the whole thing, every step! Usually I have felt like service companies and people try and sneak things past you to make that "extra" buck. Chris kept me informed and made sure I understood what he was doing and why.He was very honest with me. I didn't feel like I was being pressured into anything that I didn't need! Thanks Chris!”

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  • Mr. Rooter

    Replace sink shut-off valves

    “I required my shut-off valves beneath my kitchen sink replaced. I call Mr. Rooter. George S. was very punctual. his workmanship was excellent and my kitchen cabinet beneath the sink was left cleaner than it was before he started the job. George was courteous, professional and a pleasure to deal with. Company followed up numerous times to ensure the job was well done. I will definitely use George and Mr. Rooter again. Laurence - GTA”

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  • Mr. Rooter

    Replaced my kitchen faucet

    “I thought the price was a little bit high but when chris had finished he threw in a couple of shut offs for free. And did a free home inspection, if it weren't for chris i would have still felt uncomfortable about the price. Thanks.”

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  • Mr. Rooter

    Dish washer replaced

    “I tryed to replace my dish washer my self but the home builders connected the water line direct to the dish washer.I called Mr Rooter and Chris Cochrane cam and he took care of everthing.He was quick, polite and very knoledgable.If I have any pluming issues I'm calling Mr Rooter and asking for Chris Cochrane.”

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  • Mr. Rooter

    Plumbing

    “I use Mr. Rooter for all our plumbing issues, their service technician, Anthony Petrauskas, is very professional, very efficient, completed the job quickly with excellent customer service skills. I will recommend him to friends and family.”

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  • Mr. Rooter

    Kitchen flood

    “I wanted to let Mr. Rooter know what a positive experience I had with your employee Robert Plantic yesterday. Robert was called to my home after it was discovered that we had a leak under our kitchen sink that consequently had poured out all over the kitchen floor. He went above and beyond by cleaning the area and to boot he even put the wet towels etc. into the laundry room. He took the time to explain fully what had happened to cause the flood/leak and what we needed to do in order to repair the problem. As a result we have a new set of taps in the kitchen that both my husband and I are very pleased with. As my husband said it is more than he expected.”

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  • Mr. Rooter

    Replaced bathroom faucet

    “I wanted to replace a bathroom faucet within a week. I really didn't think it would be possible, but I called Mr. Rooter and they had someone there that day to give me an estimate. The next day I bought a new faucet and called them. They were able to get me an appointment the next day. John showed up on time and replaced it. This all happened within 3 days!!! Amazing!! Call them!”

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  • Mr. Rooter

    Kitchen faucet was leaking

    “I was completely satisfied with the work done, and John was cheerful and very nice the entire visit. I noticed a leak under the sink yesterday and thought it was one of the pipes. Instead, it was a corroded faucet. John saw the problem immediately and replaced the faucet.”

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  • Mr. Rooter

    kit sink clogged

    “I was extremely happy with the quick service. From the booking of the call until the plumber John D came and helped me out with my kitchen sink. My wife and I were having people over for dinner, she got stuck at work and i had to start dinner. The kitchen sink got clogged and i didnt know how to fix it. I made a quick call to Mr Rooter and John was here right away! He came with all the right things, was neat and tidy - even wore booties. He sensed my panic and explained everything as he went along. By the time my wife got home she never even knew the difference! Thank you so much John and Mr Rooter - I am definately keeping the fridge magnet in full sight on my fridge!”

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  • Mr. Rooter

    Excellent job!

    “I was extremely satisfied with the work of Greg Hertler's work. He was kind, reassuring and told me exactly what needed to be done for the repair. Excellent job!”

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  • Mr. Rooter

    Thank you Mr. Rooter!

    “I was getting my basement waterproofed when I decided it would be a good idea to check my "clay pipes" and fix them at the same time if the price was right. The first company I called (a referral from a friend) quoted me a ridiculous amount (almost double what I ended up paying Mr. Rooter in the end) and I was so disappointed with the Sales guy high pressure tactics that I went to HomeStars (my go to website for home stuff) to get more quotes. Travis with Mr. Rooter showed up and was honest and straight forward with me. With the exception of some invoicing errors, the experience overall was great and the quality of work was fantastic, I'm very pleased. I would highly recommend Travis and Roman to anyone looking for help with their plumbing needs. Thank you Mr. Rooter!”

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  • Mr. Rooter

    Plumbing and repairs

    “I was impressed with their follow-through. Mr Rooter dispatched a technician named Will, who arrived at my store in less than 2 hours. He spent over 2 hours providing a detailed quote. I had a number of repairs that needed to take place. He sourced the parts and completed the work in the same day. I would definitely recommend them to anyone. I have had many of plumbers since I have been in business and none of them have been as reliable as Mr Rooter -- ask for Will Vincent”

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  • Mr. Rooter

    repaired a toilet that was not flushing

    “I was in a hurry to get my toilet fixed since it was running water and I worried it would overflow. I called two others first and they said the earliest they could be here was tomorrow which was totally unacceptable. I called Mr. Rooter and I was told that they would be here in an hour. I was impressed b/c John was on time, and repaired the toilet quickly in about 20 minutes. I will not use any other plumber any more since they are honest, efficient and dependable.”

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  • Mr. Rooter

    plumbing

    “I was on my way out of town for an end of summer vacation when I realized my car battery was dead. I was lucky enough to flag down a Mr Rooter service van in front of the building. The tech (Kieth Harkness - thanks so much!) was more than happy to help jump the engine. Big help, he saved the day. If I ever need a plumber these are the guys I'm calling.”

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  • Mr. Rooter

    Replacement of Toilet Shutoff Valves

    “I was replacing my 2 toilets' filler valves when I noticed one of my toilet shutoff valves had a cracked plastic head and sometimes wouldn't shut off completely. To head this off in the event of emergencies, I decided to replace the one faulty one. When Mike Boboc of Mr. Rooter came (on time), he replaced the broken valve with a valve that had a metallic handle that only required 1/4 turn to enable or disable the water. The new valve is much easier to use. This was way better than my junk builder grade shutoff valve so I had Mike replace the second shutoff valve as well. So far, no leaks.”

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  • Mr. Rooter

    Kitchen Pipe Burst! Needed to be replaced

    “I was shocked at how seamless the process was to arrange a plumber at such short notice. A HUGE thank you to our Plumber Mr. Sarapanovshii who not only fixed the pipe in the kitchen but spent sometime showing us how the water system works in our loft as we only just moved in!! AMAZING SERVICE ALL ROUND!!”

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  • Mr. Rooter

    I would definitely recommend Mr. Rooter and their team of experts.

    “I was so fortunate to get Travis Magee, Drain Specialist to help me with my plumbing nightmare. His expertise in finding the problem and solution helped put me at ease. Arsen and his assistant, who came in to excavate and put in all the plumbing were also very professional and hardworking. They worked quickly and cleaned up thoroughly. Travis also helped me fill out the application to receive a rebate from the city. I would definitely recommend Mr. Rooter and their team of experts.”

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  • Mr. Rooter

    Drain pipe in basement plugged

    “I was surprised at how fast their response was. George showed up within about 2 hours from my initial call. He was pleasant, courteous and very clean about his work. He had the job done quickly. He explained everything he was doing and how to prevent it in the future.”

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  • Mr. Rooter

    Leaky faucet

    “I was trying to replace the cartridge in my shower faucet, but was unable to get the cartridge out. I call Mr. Rooter and they showed up less then 3 hours later. John was friendly, very clean, and fixed not only my faucet cartridge, but replaced the plastic handle, tightened the faucet spout, and tightened my sink faucet. He was very courteous, and even let my kitty into his bag. Thanks John!”

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  • Mr. Rooter

    extremely professional, polite and thorough

    “I was very happy with Mr. Rooter's service. Justin arrived within an hour of calling and quickly assessed the problem in two bath tubs. He was extremely professional, polite and thorough.”

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  • Mr. Rooter

    I was very impressed with Lawrence from Mr. Rooter.

    “I was very impressed with Lawrence from Mr. Rooter. He was extremely professional, friendly, and knowledgeable and put great care into the work he did as if it were his own place. I wish Lawrence came the last time: though the other guy was good, the entire pipe needed replacing (not just a portion) and Lawrence would have been more comprehensive! Thanks Lawrence!”

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  • Mr. Rooter

    I was very impressed with the prompt service.

    “I was very impressed with the prompt service. Ron was polite, respectful, reliable and affordable!”

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  • Mr. Rooter

    Clogged toilet

    “I was very impressed with the service I received from Mr. Rooter from start to finish. They returned my call very promptly and were very professional and polite on the phone. They provided me with a Sunday appointment at a convenient time for me. The plumber who attended, Rick Phillips, was excellent. He clearly knew what he was doing and was very patient and explained the problem to me and how to avoid it in the future. I never felt rushed and definitely was very happy with the service. I would use Mr. Rooter again for any plumbing issue and would highly recommend them!”

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  • Mr. Rooter

    uninstall dishwasher, clothing washer and adjust water shut off valves

    “I was very impressed with the whole service. Chris went beyond what was expected and gave me some tips on how to repair simple leaks if ever needed. Very fast and friendly service. Highly recommended!”

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  • Mr. Rooter

    bathroom plumbibg repair

    “I was very pleased with prompt service right from my initial call to the dispatch operator to the prompt arrival of the serviceman who was respectful of other areas of the house (stairs & halls). Very courteous and showed me how to try to solve the problem, before calling a plumber, if it should arise again.”

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  • Mr. Rooter

    I was very pleased with the service I received from Mr Rooter Plumbing.

    “I was very pleased with the service I received from Mr Rooter Plumbing. I was scheduled in at a convenient time and I received the technician i requested. Peter assessed my situation, provided the quote and finished all in one day! Thank you!”

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  • Mr. Rooter

    Ceiling Water Leakage

    “I was very pleased with the service rendered by Will Vincent - Mr. Rooter Plumbing. He was very professional and knowledgeable. I will definitely recommend him to any of my family members and friends.”

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  • Mr. Rooter

    He was pleasant, professional, and knowledgeable.

    “I was very pleased with Waqas Ahmad when he fixed the turn valve in the basement. He was pleasant, professional, and knowledgeable. He was quick and didn't leave a mess. I have used Mr. Rooter in the past and I will continuing using them”

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  • Mr. Rooter

    kitchen drain clogged

    “I was very satisfied for the job done by Adrian - plumber from Mr. Rooter. If you need a plumber call them you won't regret.They are really profesionals and they know their job”

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  • Mr. Rooter

    Unclogging a toilet

    “I was very satisfied with Mr. Rooters. There was no problem getting a plumber at the time I needed. Robert did a great job, was very pleasant to work with and was in and out in under an hour.”

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  • Mr. Rooter

    Drain snake

    “I woke up this morning to find the sink backing up into our tub. With only one bathroom for our family, I knew this had to be fixed asap. After a little research, we attempted to solve the problem ourselves, but to no avail. My call to Mr. Rooter was answered on the first ring and, after I explained my situation, the representative put a RUSH on our service and said that we could probably expect a plumber to arrive by noon. I was pretty happy with this, since my goal had become to get it fixed within 24 hours! Less than 30 minutes later, the representative called me back to say that the plumber would arrive within the next half hour. Sure enough, John arrived right on time and quickly assessed the problem and determined a solution. He quoted a price and went about getting our drains clear and working again. He did his job quickly, cleaned up after himself and guaranteed the work for 30 days. I am very happy and impressed with Mr. Rooter, and especially John, and will definitely call again next time we have a plumbing issue - hopefully not too soon though! Thanks again, John!”

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  • Mr. Rooter

    replace floor drain and excavation/backwater valve installation

    “I would like to commend Mike Fisher on his excellent service. I feel he is reliable, trustworthy and is actually concerned for the individual customer. He is prompt, seems accountable for his advice and work, and puts the customer's interest first. It is nice to receive such good customer service at a time when customer service no longer seems important. He is a good ambassador for the company.”

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  • Mr. Rooter

    Drains

    “I would like to take this opportunity to comment very favourably about my contact with Mr. Rooter. From the original call taker to the technician (Travis Magee) that arrived shortly after our call and all the people he coordinated...they were truly professional. They did quality,timely, and clean work at a reasonable price.”

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  • Mr. Rooter

    snaking of drain

    “I would like to take this opportunity to let every one know how please I am with the level of service I recieved from Chris. We encountered quite a bit of difficulty trying to snake this drain and throughout this ordealo Chris remained calm, composed and kept at it until everything was back in order. His suggestions and recommended course of actions was based on facts which at the end were wright. I deal with a lot of trades people and I call back the ones that solve the problems I have with professionalism and knowhow; Chris is one of them. Whenever I encounter that problem again I feel reassured that I now have someone to take care of it. Thanks again Chris Cochrane for a job well done Daniel”

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  • Mr. Rooter

    Plumbing

    “I would like to take this time to say that in phoning as a first time customer on Sunday, February 24 early morning, in a anxious state that I was fortunate to find Melissa Hope answering the phone. Melissa was helpful, compassionate, patient and reassuring on the phone. It was such a refreshing experience, when so often you are in urgent need and you get a voice mail instead of a live person. I felt secure and trusting towards this company as Melissa projected a very professional and helpful image of Mr Rooter Plumbing. I would like to say thank you Melissa for being exceptional in your job, and being so accomodating in every way!”

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  • Mr. Rooter

    He did a wonderful job

    “I would like to thank Frank from Mr. Rooter for setting my mind at ease by replacing the plumbing that Neptune would not touch because of rust problems and age. He did a wonderful job and offered to move furniture and left everything clean as well as made sure that when the city turned the water back on that there were no problems with water pressure. He was on time, very courteous and even turned off the Carbon Monoxide alarm which went off and we each thought it was the other's telephone! Thank you Frank!”

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  • Mr. Rooter

    plumbing plroblem

    “I would like to thank Mr. Rooter once again for the prompt service. It was not the first time I used them. I was happy to see my plumber Brian back. I don't mind paying for quality and that is exactly what they provide. I really appreciate the good service. Thanks!”

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  • Mr. Rooter

    excellent job

    “I would like to thank Waqas and Fred and their crew for an excellent job. Professional, friendly service and able to answer all my questions clearly. The frozen pipe was in an awkward location but Fred found a simpler more effective solution than other contractors I spoke with. Highly recommended.”

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  • Mr. Rooter

    Bathroom & kitchen focets

    “I'm a new home owner and Robert fixed my pluming problems and tought me helpful hints to maintain my home. Mr.Rooter is an excellent company and I would recommend them to anyone who needs plumbing help.”

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  • Mr. Rooter

    plumbing main bathroom

    “I'm writing this on behalf of my mother, she had some plumbing problems and decided to call diferent companies to see what's to be done and repair. She asked me to write this review because she was so happy with Val from Mr Rooter, she had a toilet replaced, some faucets in bathroom and kitchen. The quote she had from Mr Rooter was not the cheapest one, but for the kind of service she received from Mr Rooter, she was more than happy to pay. Val worked neat and clean, he used good quality faucets and materials, and he was very understanding with my mom and polite. I will definetely use them again, now we have this Advantage plan for the whole family and we are members for life. Once again, good job Val and congrats for Mr Rooter to have such a good plumber and also a gentlemen. Sharon”

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  • Mr. Rooter

    Installed 2 new toilets in an old house

    “I've done them before but this time I had to call the experts. I was inpressed with Mr.Rooter's establisted booked rates. It took out all of the guess work for pricing. The Tech. was very good, taking extra care not to damage anything, and went the extra mile to make the intallation complete and modern. Job was well done, taking extra time aloted at now etra cost to me.”

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  • Mr. Rooter

    I continue to be a very satisfied customer.

    “I've had a membership with Mr. Rooter since the early 2000s, when I first moved out of my parents' house. It has been worth it every time. Not only do members get discounted service and put on to a priority waiting list, their service has never been anything less than spectacular. Since our move to a new home nearly 7 years ago, the few times we've needed service we've received thorough inspections of the problem(s) as well as a cursory inspection of any future issues we might encounter. Our plumbers have always been helpful, fast and are sure to leave their workspace clean when they leave. During the most recent visit, we needed our kitchen drain snaked. George had a look at the exposed plumbing on lower floor to get a sense of what direction the drain lines run and about how long of a distance he was going to have to snake. After pulling some thoroughly nasty grease plugs out of our plumbing, not only is the kitchen drain running smoothly, it even (unexpectedly!) cleared up a lot of the difficulty we were having in the second floor sink drain. I continue to be a very satisfied customer.”

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  • Mr. Rooter

    drain

    “i've really appreciate mr.mike and chris,the work that they had, done is really amazing, when they steped in to the property, they figured problem by smelling out and then they didnt waste a single minutes there ,went straight to the manhole and opened it.manhole was filled with grease,that was blocking the entire building drain out it wasn't maintainced for the several years. ive really really appreciate for there job really amazing thanks to them”

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  • Mr. Rooter

    Fix Drain to Street

    “In 2001 Mike installed a 47ft. liner because my drain to the street was being invaded and partially blocked by tree roots each year. It required an annual cleanout and even I experienced an occasional flooding of my finished basement. A liner, rather than replacement of the whole line, also avoided digging. Because of some back-up during the recent heavy rains, Mike came back to check: 1) the original repair (liner) is great--good as new after 7 years (!)--as seen on his camera. 2) This time I had a different problem, a clogged internal trap, which he quickly fixed. 3) He advised me how to easily clean this trap in the house myself to avoid future problems. Mike is a kind, prompt, super-clean, knowledgeable professional. It doesn't get any better than this!”

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  • Mr. Rooter

    Flood

    “In 2009, we had a major flood in our basement. I called Mr. Rooter and they came immediately. They are polite, hard working and they investigated and solved the problem right away. In the summer of 2012, we had another flood. I called Mr. Rooter and they came to my house and checked out the possible reasons for the flood. The plumber called and had the manager come to my house. They showed me on the camera that the flood was caused by my outside drain pipe and the leaves that were blocking the downspouts on my roof. I had the leaves cleared and the downspouts repaired and no more water in my basement! They were amazing! They investigate, explain the problem and find a solution. I highly recommend Mr. Rooter as a plumbing company.”

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  • Mr. Rooter

    Bathroom sink pipe repair

    “In an attempt to clear a blocked pipe with a snake, we punched a hole in the u-bend -- and found that the bend was corroded. The customer service on the phone was brilliant; Rick came within an hour or so (even though it wasn't quite an emergency; more a great inconvenience!). Rick was great: he replaced the pipe on the spot, in spite of an awkward, custom-built cabinet; he even fixed the plug-hole lever that had been a slight annoyance for months! Throughout, he gave tips on preventive maintenance; then he double checked his own work. We felt that he gave full attention to the job, and had a good manner.”

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  • Mr. Rooter

    Leaking kitchen tap

    “In attempting to replace a cartridge in a kitchen singl lever tap that was constnly dripping, I encountered a problem in the re-assenmbly of it. I called Mr Rooter and got a great reception on the phone. The receptionist assured me it could be fixed and a service guy would be there within the hour. John Dima arrived shortley thereafter, and proceeded to work on the tap. In short order he assessed that the tap was broken and presented a plan to replace it as well as some other modifications to the shut off valves. I approved the work and now have a new, and better functioning tap. John worked quickly, did a GREAT job, and made sure everything was in perfect order when he left. He took pride in his work and made sure I was satidfied, including ensuring there was no debis left behind. He took care of some things that were bugging me for years and I appreciated that. John can come back ANYTIME.”

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  • Mr. Rooter

    Leak behind drywall

    “In November 2011, a rather large gentleman from Mr. Rooter(I believe his name was Anthony) came by to fix a leaking shower head behind the drywall, which was causing water damage to the baseboard in the washroom. Several plumbers had provided me with a quote on the repair, varying in range from $200 to $1000. The plumber from Mr. Rooter slipped on his shoe covers and immediately knew how to diagnose the problem. He cut open the drywall and fixed the leaking shower head within a few minutes. After the repair, he offered to clean up the dust from the cut drywall. He also offered several useful tips on preventing leaks in other plumbing connections in the house (i.e. washer hose connection, etc). The final cost of the repair was approximately $250, which was quite competitive in comparison to quotes from other plumbers. I was so impressed by Anthony’s service, courtesy and thoroughness that I purchased Mr. Rooter’s Premium Membership which gives me an automatic 10%-15% discount on all future repairs. Till this day I still call Mr. Rooter whenever I have any plumbing issues and they never cease to meet, or exceed, my high expectations. Even their receptionist is super nice and always seems “on the ball” in regards to coordinating appointments and projects. Highly Recommended!”

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  • Mr. Rooter

    faucet replacement

    “In response to a plumbing emergency, George provided friendly, polite and knowledgeable service.He took time, even though it was late at night, to explain our options. We would definitely use George and Mr. Rooter again.”

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  • Mr. Rooter

    Sewer back up cannot locate the clean out valve

    “In the stress of having our sewer back up in our basement and not being able to locate the clean out - and possibly having to rip out the ceramic tiles in my basement - Brian from Mr. Rooter was our night in shining armour. When I saw the red mat at my door and his benevolent looking face reassuring me that he would be able to locate the valve on one tile - I wanted to cry with joy and hug him. What a wonderful pleasant, knowlegable kind spoken man. I cannot tell you how pleased my husband and I were with his service, reassurance and capability. He located the valve, located the blockage at the street line and the city was able to come in and dig (huge hole) to repair it. Thank you, thank you a million times Brian, our world became a better place because you came into it.”

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  • Mr. Rooter

    Repaired drain pipe due to city tree root problem

    “In this day of being busy with every day life, it is comforting to know that you still get great and honest service, value, and trustworthy work. Frano Sain and his wonderful team (Ihor's crew) was excellent not only in the work that was initiated and completed on time but also taking the time to educate and discuss what the problem was and the necessary requirements to get the job done right--Again, thanks again Frano and the entire Ihor Crew. Cheers. Luke”

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  • Mr. Rooter

    Residential Plumbing Services

    “Installation went well. Good service, epsecially since it was on new year's eve. Good job.”

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  • Mr. Rooter

    Mr. Rooter plumber came within an hour

    “Insurers requested backwater valve. Mr. Rooter plumber came within an hour of my call, job began 5 days later. Subsided section of 1940s clay drainpipe discovered by camera on day one after first hole dug, second hole dug day two, new valve and 35 feet of new pipe installed and inspected by 1:30, and holes refilled and clean-up done by 5. Superb teamwork and attention to detail give confidence that we have new defenses against flooding, based on experienced analysis, advice and resources.”

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  • Mr. Rooter

    kitchen sink clogged

    “it started a month ago to drain little slower then got clogged completly. I called mr rooter and came in about an hour mr Adrian. He done a wonderfull job as now my sink drains verry well. I kindly recomend Adrian as a plumber as he's doing a fast and good job”

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  • Mr. Rooter

    I would highly recommend their services to my friends and family.

    “It was a pleasure doing business with Phil Stinner, a licensed plumber with Mr. Rooter Plumbing. We required a new backwater valve. He assessed the problem, gave us an estimate and arranged the crew to come in. The work was done extremely well. They looked after everything for us from getting the necessary permit, to getting the inspector in. They also did the necessary cement work with no hassle and courteous professional workmanship. I would highly recommend their services to my friends and family. The project was completed in two days. Phil Stinner also helped me fill in the application to get the $1,200.00 rebate.”

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  • Mr. Rooter

    plumbing problem

    “It was a very pleasant experience. John was a very nice plumber. I was very impressed with the overall service from the ladies on the phone to the work that was done. Before entering my house, John put on his shoe covers and even cleaned up after the work was done. I would use them in the future for sure. Thank you John.”

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  • Mr. Rooter

    Burst Pipe repair and new faucet

    “It was around 10pm when I was trying to fix my leaky faucet and next thing, my bathroom was underwater in just a few seconds. I was panicked because I had to get up early the next morning to go to work and I had no water and a flooded bathroom. Since I never had this happen before, I was not sure if I could even find a plumber to come out so late at night. I found Mr. Rooter in the Yellow Pages and they sent Robert out to my house. He was there very quickly and did my repair work efficiently and was very kind to help me clean up the water. Thanks to Robert for a job well done and I was able to go to bed at a descent hour. And by the way, I love my new faucet!”

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  • Mr. Rooter

    Rocking Toliet Tank

    “It was my co-worker recommend Mr Rooter Plumbering for us. The toilet tank is just five years old and it started moving around. At first, we just ignore it as long as there has no water leaking. Then after couple days, it has been rocking harder and making funny noise, then we saw water leaking around the toilet tank. So we can Mr Rooter that day. We were very impressed how quickly they arrived to our house after couple hours that we had made that phone call. We thought it's going to be expensive and need to replace a new toilet. Less than two hour, everything was done and fixed. They said there has no crack, so they tightened each bolt and use some clear silicone to hold it all. I find Mr Rooter Plumbing honest and efficiency. I am glad I call them.”

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  • Mr. Rooter

    Replaced sump pump

    “It was pouring rain on a Saturday night and our sump pump would not turn on. We called Mr Rooter and right away a technician arrived. Travis knew what was needed, he had all the parts with him and quickly remedied the problem. The price was also fair. We would definitely call Travis again!”

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  • Mr. Rooter

    Mr. Rooter plumbing to save the day.

    “It was the worst situation one could imagine. Coming home from being out of town, to a broken, and flooding toilet. In came Rick from Mr. Rooter plumbing to save the day. Literally. He also educated me on several ways to keep all the plumbing in my house in the best possible shape.”

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  • Mr. Rooter

    faucets replacement

    “It's the second time I have Valentin from Mr. Rooter doing work in my house and I have to say I got an exceptional service. Great communication with the main office, technician is always on time, he protected my new floor in the bathroom with dropsheets and I can see he knows what he's doing. Very proffesional and neat, he gave me options between different taps to choose, I even got new aerator for my kitchen tap and was free of charge. Again, I'm very happy and I will reccomend Mr Rooter to all my friends, specially Valentin. Thank you Mr Rooter, great job.”

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  • Mr. Rooter

    unclogging toilet

    “Ithe toilet was clogged and it overflowed so i needed them right away, they came in 40 minutes and had all the tools to have it done! the job was done in 30 min and everything was solved ! Despite the price that was a bit sour my experience was good. Congrats for the nice friendly job ;)”

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  • Mr. Rooter

    plugged drainage

    “Jake was exceptional to deal with. Was punctual, assesses the situation without much fuss, and remedied the problem with precision and without much fuss. Would definitely recommend them to anybody.”

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  • Mr. Rooter

    Checking basement drain/trap for blockage and assess drains.

    “Jason White came to our house to camera scope our basement floor drains. He was recommended to us by my sister. Jason was fantastic! He kept to his appointment time, was very knowledgable and friendly! He presented all options (worst and best case scenario). Left us feeling confident that we had made the right choice to call Mr. Rooter.”

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  • Mr. Rooter

    Toilet Installation

    “Joe from Mr Rooter installed a toilet at my Mom's place this past weekend. He was on time, efficient, helpful and ver thorough. I would recommend Joe and Mr Rooter any time. Paul”

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  • Mr. Rooter

    Joe was great

    “Joe was very helpful and fixed our sink! There were straws In there and he got them all out. Thanks Joe! And thanks for being so reliable as well. Next time we need some servicing we will be sure to ask for you.”

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  • Mr. Rooter

    Toilet Replacement

    “John came promptly to examine an old malfunctioning toilet. We agreed to replace it with a new one, and on his advice we selected an up-to-date model, he installed it the same day and we are totally satisfied. His service was well up to the high standards of professional care that we have come to expect from Mr. Rooters.”

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  • Mr. Rooter

    Replaced main water valve and faucets

    “John came to replace the water valve to the house. As he was getting ready to leave I mentioned that even though I replaced the washers occasionally the faucets in my laundry room would still leak. John gave me an estimate, I approved it and right away he replaced the faucets and installed more durable washing machine connections to the taps. I found him to be professional and was very pleased with his work. He took away the old stuff and didn't leave a mess. I wouldn't hesitate to use him again. Thanks John.”

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  • Mr. Rooter

    replace both stop valves under kitchen sink

    “John D. at Mr. Rooter (North York) did a great job. The whole experience, right from the phone call, went smoothly: - Phone call was answered on the first ring; I called at night and was able to book a 10am-12pm slot for the next day. - Received a confirmation call an hour prior to arrival. - John D. arrived on time in a clean, professional-looking van. Used booties to cover boots upon request. - Price quote was given in writing before the job started; he consulted a binder of prices set by the company, so there's some assurance there. - He estimated an hour for the job, and the job did indeed take an hour. - He cleaned the area under the sink (I think I saw a spray bottle of cleaning product) after the job was complete. - He fixed up the loose kitchen faucet without me asking, even though it wasn't technically responsible for the leaking stop valve. I was particularly grateful because I wasted a full day waiting for a no-show plumber the previous day (NOT Mr. Rooter, but another highly-rated independent guy). I wish I had called Mr. Rooter right from the beginning.”

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  • Mr. Rooter

    Shower controls seized up and could not turn off the water flowing into the bathtub.

    “John D. from Mr. Rooter did a very professional job. He had to cut a hole in the drywall from the bedroom behind the shower controls to get at the connection. When he was finished installing the new controls, he even repaired the hole that he had made. I assumed that would be my job! From my first call to Mr. Rooter until the job was done took about 2 1/2 hours. I had envisioned several days without an upstairs shower. The whole experience, from talking to the very courteous, professional receptionist on the phone to John D.'s superb work was an example of how a company should handle a customer's emergency plumbing problem!”

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  • Mr. Rooter

    Slow-flushing basement toilet

    “John Dima arrived on time, gave quick assessment (toilet needs to be replaced, drain MAY need to be checked) and returned the next day with a new toilet. Isolated tree root found in toilet base and removed. Drain checked (no problem there).New toilet installed. John also was able to replace dripping kitchen faucet (customer supplied) and supply shut-off valves under the sink all during the same visit. He fully explained all the problems and the available solutions and we were able to make informed decisions. A terrific job by a knowledgible employee.”

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  • Mr. Rooter

    leakage under sink

    “John Dima did an excellent job . He prompt, curtuos,And very proffetional . I recommend him highly for any plumming job . He responded to all my quetions in a simple manner and made me have full confidence . His work was wthout rproach . Thank you Mr Dima .”

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  • Mr. Rooter

    Plumbing

    “John Dima from Mr. Rooter was here to unplug our bathroom. He was pleasant and efficient. We also asked him to unplug our basement from the house to the street, but John was good enough to inform us that the city should do that at no cost. Thanks John and Mr. Rooter.”

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  • Mr. Rooter

    Plumbing repairs

    “John Dima is an extremely nice and competent person. The work he did was without any glitches, clean and extremely well done. He even put back the items under the sinks after having had to remove them to work! (that is not usually the plumbers job...) Plus he was in a fabulous mood and really just a great worker to have around (so many people don't like their jobs and make you know it...) would recommend him anytime and will definitely ask for him personally should I need a plumber in the future. Thank you Mr. Rooter.”

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  • Mr. Rooter

    Replacing worn taps

    “John Dima of Mr Rooter did his usual magic replacing worn kitchen taps. He has been here before and I'll ask for him again. Pleasant, courteous and professional. Readily changed his schedule to accommodate mine.”

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  • Mr. Rooter

    REPLACE TOILET

    “John Dima recently replaced a toilet in my home, with a new water-efficient dual-flush model. While here, he also removed a sink plug that was not working properly...at no charge. Thank you, John!”

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  • Mr. Rooter

    reseal leaky toilet

    “John Dima was a helpful hand this morning when we woke up to a leaking toilet. He arrived quickly, took care of the job and even gave the dog a pat. thank you”

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  • Mr. Rooter

    Plumbing

    “John Dima was very professional and did an excellent job installing new pipes under the bathroom sink and using a snake to unplug the lines. He cleaned up all debris and I was impressed with his courteous manner.”

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  • Mr. Rooter

    Plumbing

    “John from Mr. Rooter was great. He showed up when he was scheduled to, assessed our plumbing issue and fixed it, within an hour. He was a pleasure to deal with and we'll certainly be calling Mr. Rooter again for any future plumbing issues.”

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  • Mr. Rooter

    Installing dishwasher

    “John from Mr.Rooter worked hard and did an Excellence job. Job was done professionally. he was on time and gave me estimate how much it would cost me. He is an asset to this company. Good work John... Thanks Bhavan”

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  • Mr. Rooter

    Replace the house shutoff valve.

    “John met all my expectations in replacing my shutoff valve. He arrived on time, explained the work involved, restated the agreed upon price, and completed his work quickly and thoroughly. I knew exactly what was to be done before he started. He respected our home by covering his shoes as he walked through the house. His work was flawless and of a very professional quality. He took pride in his work and I was tremendously pleased with what he did for us. And most importantly he was most friendly and engaging to me as a/his customer. My faith in his work was sky high! I will certainly call Mr Rooter again, ask for John, and will recommend these guys to anyone who needs a "great" plumber. This is my third call to Mr Rooter and I have always had great results.”

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  • Mr. Rooter

    clogged drain and leaky pipes

    “John was an excellent technician. Not only did he unclog the drain (took a few tries and two different snakes), he was courteous and respectful to my property. He was very professional and answered all my questions.”

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  • Mr. Rooter

    PLUMBING REPAIRS

    “John was careful and timely, on a relatively small job - most appreciated. There was a leaky toilet, and also an outside tap requiring repair. John was positive and helpful - enjoyable to have him do the work.”

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  • Mr. Rooter

    streaming tap/hoses to washer/lo water pressure

    “Jordan Green of Mr Rooter, North York, came and fixed a streaming tap caused by a unit that had reached the end of its life. He also did a video camera inspection of my drain pipes, fixed the shower water pressure by troubleshooting an aged fixture and did a number of other things all with a good natured attitude. I'd recommend him and his company to anyone. sk”

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  • Mr. Rooter

    Plumbing

    “Joseph Di Stefano cleared our drains for us in an emergency situation. He showed up faster then the time promised and he was very efficient with his work He was very friendly and courteous. I would definitely use this service again!”

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  • Mr. Rooter

    Clogged 2 kitchen sinks and 2 washers and 1 washroom sink

    “Joseph did an amazing job finding and unclogging a main pipe that caused FIVE clogged drains in our home today. Fixed in under 30 minutes! Even arrived half an hour early...”

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  • Mr. Rooter

    Drain clearing and unclogging

    “Joseph from Mr. Rooter got to our house within an hour and after only a quick look over what was going on with our plumbing he instantly knew where our problem was and how to help! Not only did he do the base service of unclogging our drains he also made sure to show us how we could do preventative maintenance to our DWV in order to better keep us from having to do this again in the future. Joseph was quick, clean and efficient and he was very friendly and eager to help as well! If Joseph gets a chance to read this, thank you so much for coming by today and helping us out - we REALLY appreciate it!”

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  • Mr. Rooter

    Put in new toilet and service call

    “Joseph of Mr. Rooter came into my life when my toilet broke down. I have always been wary of having items in my home serviced, but after listened to Joseph and watched him work, I was put at ease. He came the day I called to fix my toilet and it was found I needed a new toilet, so within one week I had my new toilet installed and working well. I had my water turned off in the house and for some reason my toilet didn't flush properly after that. I called Mr. Rooter and Joseph came the very next day. What had happened was the hose in the tank had come off. It took him one second to fix it. Boy I felt stupid, but Joseph is a very polite gentleman and put me at ease. Also, no charge. I have nothing but good to say about Joseph and if you need someone call him. Dale Kennedy”

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  • Mr. Rooter

    Clogged sink

    “Joseph was great - came within 1 hour of my call, got the sunk unclogged in record time (this on a Saturday), and was very courteous and considerate - insisted on putting on booties on his shoes even when I said it wasn't necessary. Excellent service - our membership was well worth the money as we don't pay for the service call only the services, even on weekends. Normally I try to use independent companies for my contracting work but for plumbing it's Mr. Rooter all the way!”

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  • Mr. Rooter

    Plugged Toilet

    “Just a while ago, Ziggy Koska came to fix my plugged toilet. He arrived so quickly I was very surprised! He was very polite and used boots and a mat to protect my flooring. He was very professional and I will defintely call and ask for him next time I call Mr rooter. I am very satisfied!”

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  • Mr. Rooter

    Leak/Plumbing Stack replcmnt

    “Just as we finished putting in our new kitchen counter, we discovered a leak that was dripping right on the corner of our new, shiny pride and joy. We had the handyman who installed the counter back out, and he was sure he discovered the source: leaking toilet gasket. Perhaps that was leaking too, but after it was fixed, the leak in our kitchen got even worse. I did research and decided to try Mr. Rooter. They had come out for an estimate/feasibility of a video snake earlier in the summer, and seemed really honest and experienced. Will came out to diagnose the leak and confirmed that my partner and i had found the source: leaking old pipe for the tub & sink drains. Unfortunately, he couldnt fix it that day because of hidden moldy plaster/drywall. After the mold guys (also excellent) had cut out the bad parts and remediated the mold, Will came back and suggested we save ourselves some $ in the long run and invest in a new plumbing stack to replace the old cast iron one. Short term financial pain but prob the best decision since we hope to be in this house for a while. Will and Ziggy came back to do the 2 day job and they were always on time, polite, clean, and great at their jobs. They fixed little tiny things that make a big difference in our lives too: washer hoses, rusty tub overflow cover & drain etc. They even put a new wooden leg on our rickety old laundry tub. So considerate and a pleasure to deal with. Most importantly, they seem to know their plumbing! (We had a bad experience with another big chain plumber) The people in the office were also very organized, pleasant and helpful as well. I will recommend Mr Rooter to anyone. Peace of mind from dealing with professionals.”

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  • Mr. Rooter

    Such a professional, friendly, prompt service.

    “Just back from holidays and started a load of laundry when hot water began pouring out of the hot water connection in my washing machine! Sunday afternoon of a long weekend, water everywhere, disaster. Called Mr Rooter and Ron J. came out ASAP and did a fast, perfect job for us. Such a professional, friendly, prompt service. He even returned to repair a toilet that stopped working after the first repair, no charge. What a fantastic company and plumber, highly recommended, thank you so much Ron!!”

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  • Mr. Rooter

    Thanks, Mr Rooter and Brian M!

    “Just had a great experience with Mr Rooter and Brian M! One of the pipes on our water heater sprang a leak. Because of the position of that leak, the company from which we rent the heater was not liable for the repair. They offered to coordinate an appointment with their recommended plumber, but this plumber would not be able to fix the leak until four days later. It was late in the evening, my daughter was asleep, my husband was out and I just wanted the leak fixed. I couldn't replace the copper piping myself and didn't want to shut off the water (not even the hot water) for the rest of the week. Mr Rooter's phone agent was very sympathetic and helpful. She explained the cost of the emergency service to me, which I appreciated, and gave me the opportunity to accept or decline. (The cost was similar to that offered by my water heater rental company's plumber.) I accepted the terms and within minutes the dispatch office called me to set up the appointment. Brian arrived within an hour. Because of the time of night, he knocked on the door instead of ringing the doorbell, which was very considerate. Brian was courteous and prepared, helping me understand what was happening with the pipes and even the state of the heater itself. I'm no plumbing expert but not once did Brian make me feel stupid. He didn't condescend or suggest my husband should be present. What's more, he encouraged me to watch what he was doing, which was both educational and reassuring. An hour later, the leak was fixed, the pipe was replaced and Brian had even left a little Mr Rooter figurine for my daughter. I also appreciate Mr Rooter's electronic records-keeping -- I was able to pay securely and receive an electronic receipt via email. Even better, if I call Mr Rooter in the future, they will have in my file a detailed log of the work done, complete with a digital photo. Thanks, Mr Rooter and Brian M!”

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  • Mr. Rooter

    new toilet

    “Just wanted to drop a note saying how happy I was with the service and professionalism shown to me today by your company. John was prompt, effective and very curtious. I would use your company again with no hesitation.”

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  • Mr. Rooter

    Faucet Repair and basement valve repair

    “Justin, came to our house. Did the repair jobs very well with kind polite service, patiently answering all our questions. He made honest, knowledgeable, and money saving suggestions in a easy to understand manner. It was very helpful to our family, since most members of our family do not speak english as a 1st language.”

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  • Mr. Rooter

    Toilet not working

    “Keep this short and sweet. We called Mr. Rooter Plumbing, they were very nice on the phone, booked an appointment, John the plumber showed up ON TIME. Nice to see that service companies still do that. Fixed our problem and everything is now fine. Thanks John”

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  • Mr. Rooter

    Faucet leaking

    “Keith came over very quickly and fixed the problem immediately. He was very professional and knew exactly what he was doing. I was very impressed with the service overall and would use Mr. Rooter in the future.”

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  • Mr. Rooter

    Leak in faucet hose and faucet handle

    “Keith repaired the problems with an expert approach and professional manner. He had to purchase the correct faucet hose and replace it. In the meantime he found a chronic leak that I had gotten used to around my faucet. He repaired that too! He would not leave until he was positive the work was completed to perfection - and it was! A+++ service. Thank you Keith H. and Mr. Rooter Plumbing for an excellent job.”

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  • Mr. Rooter

    dishwasher

    “Keith was extremely helpful and knowledgeable. When I bought my house the dishwasher was not working and after many different service contractors the problem still persisted. It was finally realized that the plumbing was faulty and i was recommended to use Mr. Rooter. My dishwasher is finally working!”

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  • Mr. Rooter

    Repairing our leaky kitchen and bathroom faucets

    “Keith was highly professional and personable in his conduct, both in explaining the problem about our faucets and his interactions with me and my partner. He finished the job in about half an hour, and then when asked to look at a wholly unrelated issue to do with a camera case and tripod, he didn't hesitate in pulling out the required tool, and within seconds, fixed a problem that had plaguing me for the last three weeks. I highly appreciate him going beyond the call of duty. Bravo, Keith!”

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  • Mr. Rooter

    plug in main line (condo)

    “Keith was prompt, courteous and professional, and his equipment was better suited for the job than our last plumber. He didn't even complain about having to pay for parking downtown. What more can I say?”

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  • Mr. Rooter

    kitchen drain repair

    “kitchen sink drain developed a hole and poured water all over the cupboard underneath. Alex was here quickly, the repair was perfect and he even fixed a mistake by a previous plumber at no charge. He told me to call him back if any problem came up with the work for the next year he will address it at no charge....”

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  • Mr. Rooter

    Will definitely call Mr. Rooter the next time we need a plumber.

    “Kitchen sink was completely clogged. Rick Phillips did a fast and efficient job clearing it out. He also gave great advice on how to avoid the problem in the future. Will definitely call Mr. Rooter the next time we need a plumber.”

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  • Mr. Rooter

    Kitchen tap and bathroom sink water no flowing quickly.

    “Kitchen tap was dripping. service guy replaced unit in kitchen. Upstairs bathroom sink. Water was not flowing away quickly. Replaced plunger and cleaned drain. Works very well now.”

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  • Mr. Rooter

    Kudos Mr. Rooter!

    “Last September when Mr. Rooter installed a backwater valve for us they noted a root intrusion problem farther down the line. We weren't prepared to do the repair at the time as it involved having to have our neighbor's driveway partially dug up, so it was agreed that we'd try and hold out until spring. A few days ago the root intrusion caused a sewage backup in our basement and left us no choice. Once again, Mr. Rooter impressed us by immediately dispatching Phil to come on site, quickly assessing the situation, and scheduling the repair to be done the next day. Not only did they once again impress me with their speed but they went the extra mile to connect the new repair with the backwater valve (a lot of additional work they did for free) installed in September to insure we would not incur the added cost of having to put a liner in between the new repair and the backwater valve. And once again, you can barely tell there was ever a hole dug in our yard. I cannot recommend this company enough, after two experiences with them we wouldn't consider using anyone else. And an extra special thanks to Phil for being so friendly and thoughtful and to the best dig crew I've ever seen. Kudos Mr. Rooter!”

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  • Mr. Rooter

    replace kitchen faucet

    “Last week, after a flood in our kitchen due to a broken kitchen tap, we decided to call for help. So we called four different companies for a qoute to replace our faucet. we decided to go ahead with Valentin from Mr Rooter, mostly because we were very impressed with his honesty. Valentin explained from A to Z what is to be done to solve our problem so it's not going to happend again, he installed properly shut off valves for the faucet and now we have a whole new drain line for the sink. I am so happy with the work done and I will always ask for Valentin to come and fix my plumbing problems. Thank you Mr Rooter for a great experience !!!!”

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  • Mr. Rooter

    Burst pipes

    “Late post... We called Mr. Rooter for a burst pipe over the snow storm in Toronto on Boxing day (Dec 29, 2013). They came within an hour and the whole problem was fixed in 4 hours. Very prompt, professional, clean and precise (they have to make a hole in our hallway to access washroom pipes). Well recommended and trustworthy.”

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  • Mr. Rooter

    Snaked clogged drain

    “Late Sunday night, both bathroom sinks clogged. Technician Rick Phillips arrived within the hour as promised, carefully put on slippers. And he solved the problem expertly. He also took the time to offer us helpful prevention tips! We appreciate his help!”

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  • Mr. Rooter

    Great efficient job and very friendly Service.

    “Laurence came out, was on time, knew exactly what the problem was and fixed it right away. Great efficient job and very friendly Service. I highly recommend them and thank you again Laurence for being Honest and fixing the problem right away. thanks, Allan.”

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  • Mr. Rooter

    I am very happy with the job he did.

    “Lawerence was great guy very efficient and got on job right away excellent customer service and very friendly and professional i would definitely recommend him to anyone he was just so amazing and I am very happy with the job he did.”

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  • Mr. Rooter

    We're happy with the repair and the price was reasonable.

    “Lawrence was able to come the same day we called and he was very friendly and professional. The work was done quickly and he explained everything very thoroughly. We're happy with the repair and the price was reasonable.”

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  • Mr. Rooter

    KITCHEN

    “LEAK IN SINK phoned mr rooter ,short time later brian macdonald showed up and fixed the problem with no hidden costs wow he is good, he made me feel like i was respected”

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  • Mr. Rooter

    Service representative was professional and courteous!

    “Leak was repaired and still working fine, thank-you! Service representative was professional and courteous!”

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  • Mr. Rooter

    Kitchen faucet leaking

    “leaking faucet called mr. rooter Chris showed up knew exactly what type of faucet and how to fix it. Did it in a timely fashion and cleaned up his mess we are very impresssed. Thanks Chris and Mr. Rooter we'll use you anytime.”

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  • Mr. Rooter

    New drain

    “Les found the problem immediately, and serviced with great detail. I was very impressed with the service and I will recomand Mr. Rooter. And would also name Les Malinski who took great care in explaining the problem as well. Thank you very much, Les Malinski!!!”

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  • Mr. Rooter

    2 BATHROOM SINKS AND DRAINS

    “Les is very knowledgeable, friendly and fast in doing the job. Is good to have a real plumber next to you when you need it above all he cleans up when the job is completed.”

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  • Mr. Rooter

    Main Drain Backing Up

    “Les Malinski - he came promptly and did a great job in assisting with the problem and fixed our drain clogging issue. I would definitely recommend him again and I would request him again.”

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  • Mr. Rooter

    sink, leak

    “Les was a great help in fixing our leaky sink. He took the time to explain the job In a way we could understand. He was quick clean Thanks Les and Mr rooter”

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  • Mr. Rooter

    Bathroom Shower

    “Les was amazing and he was able to find the issue and get it fixed. He was very clean and friendly and because of him I will always call Mr. Rooter. He is very professional.”

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  • Mr. Rooter

    Shower Faucet Repair

    “Les was polite and very professional in his work.He arrived and did not waste any time. The repair was done quickly and he did a complete inspection of the house. I would definitly use his servives again.”

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  • Mr. Rooter

    plumbing

    “Long story short, I needed a plumber desperately in order to open my business on time that day and Mr. Rooter arrived quickly and solved the problem for a very fair price.”

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  • Mr. Rooter

    Mr. Rooter fixed the utter mess

    “Long story: We had bought a new dishwasher from Sears, but the installer from them took one look at the plumbing set up under our sink and told us we'd have to have it replaced--the previous owner of our home had done a real Disaster DIY job under our kitchen sink. Rick Phillips came by at about 9 o'clock from Mr. Rooter, fixed the utter mess that was the old plumbing, put in proper pipes, and installed the dishwasher for us. He also gave us a good number of tips on how to make sure the plumbing stayed good for the future.”

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  • Mr. Rooter

    Numerous Plumbing jobs

    “Love Mr. Rooter. I only use them for every plumbing issue in my house. I have my own guy who I ask for every time and he now knows the whole family. They are definately a bit more expensive if you are used to paying a single guy cash under the table but you can never get that guy when you need him and do you really trust his work? I just love these guys and tell everyone I know to use them.”

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  • Mr. Rooter

    Main Drain Liner

    “Manus, Neil and Travis provided very fine technical service and were tidy, courteous and very professional. The job was completed in exact coordination with the city and in all ways appears to have provided for the maximum city rebate for this work - $2000. My only grudge would be the price tag - $6300. This just seems like a lot of lucre to get the roots out of my sewer drain.... I didn't shop around much but it seems to me that there must be a very high rate of profit for this sort of work. Seven man-days means I paid each guy $900/day. This sounds heavy to me when one of them is an apprentice and the other did a ninety minute visit. No price listed for the liner - I realize that has bearing on the cost. Finally, the twenty-five year warranty is a suspicious selling strategy. Is MR. Rooter *really* going to be honoring this commitment in 2035 ?!? The franchise and corporate entity will likely evolve and render such long term promise a distant wish. Further to this, the disclaimers and legalize on the invoice make it seem quite likely there is not much customer remedy provided. Nonetheless, the work provided to me was executed in a very assured and confident manner and I appreciated the professionalism of the people that attended to the work. -DP -”

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  • Mr. Rooter

    Replace washing machine hoses and fix bath faucet leak

    “Marc from Mr. Rooter came to our condo twice. On the first visit he advised us that to repair our leaking bath faucet we would have to order the parts from Kohler. He explained if we ordered them ourselves, Kohler would send the parts for free and that would be more economical than having him find the parts for us. We paid $100 for membership so that we could get a better rate on future services. After the parts arrived, we had Marc back and he fixed the bath faucet at no charge. During that same visit he replace our 10 year old rubber washing machine hoses with stainless steel braided ones for $230. He also did a free plumbing inspection and gave us a lot of great advice. We'll definitely call him again for future plumbing projects.”

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  • Mr. Rooter

    New taps in two bathrooms

    “Marc from Mr. Rooter did a great job swapping out our old hot and cold shower taps with a new mixer, and installing a new tap in another bathroom. We have used Mr. Rooter many times and always find them to be very progressional and reasonably priced. We bought the "Lifetime" membership years ago and it has been a very good investment.”

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  • Mr. Rooter

    Fixed leaky faucet and installed new seasonal shut off vale

    “Marc Resendes came by and did an excellent job of diagnosing several issues in my hme way beyond the scope of the actual work performed. He fixed a leaky faucet in the bathroom which was driving me nuts. I also noticed a leak in my shut off valve in the basement. He installed a new shut off which no longer leaks and is easier to shut off. He was really professional and did everything in a timely manner and cleaned everything up afterwards. He also included a free home inspection which I was happy about. I would recommmend signing up for the membership to get the preferred. We'll be using Mr Rooter again the future.”

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  • Mr. Rooter

    Toilet backup - emergency

    “Messy toilet backup, quickly cleared. Despite it being a Sunday, technician came out within a couple of hours, and Mr McDonald was very efficient and pleasant. Had all the necessary equipment.”

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  • Mr. Rooter

    plumbing- faucets, toilet

    “Mike arrived on time, was very professional, courteous, and solved the bathroom plumbing problems quickly. He has done plumbing work at our home once before with the same expert service and I would recommend him highly.”

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  • Mr. Rooter

    Thanks Mike, appreciate the effort!

    “Mike Bellehumeur came within 1/2 an hour of the call, called me to let me know he was on the way and quickly was able to asses the situation and provide a quote and how long it would take. He was professional, polite and provided amazing service. I would not hesitate to call Mr. Rooter for any needs in the Durham. Great job, turned an unfortunate need into a great experience. Thanks Mike, appreciate the effort!”

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  • Mr. Rooter

    All the guys at Mr Rooter have been great!

    “Mike called me back at 10:45 pm Sunday to remind me that I have a shut off valve. By 10 am the house was improved. The dishwasher removal some yrs ago left a pipe with an aging valve which developed a significant leak. In retrospect, it was minor--but once Mike called, all was under control. All the guys at Mr Rooter have been great!”

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  • Mr. Rooter

    bathroom and laundry renovations

    “Mike came quickly at the promised time. He had a smart apppearance and a pleasant demeanour. He figured out what was needed to replace a vanity, a laundry tub and to fix a thermostatic shower valve. He secured the parts, got the job done quickly and left no mess. The price was also better than I planned for. I am delighted with his work and would recommend this firm to others”

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  • Mr. Rooter

    Change Bathtub Faucet

    “Mike Ranger from Mr. Rooter plumbing provided exceptional service. I had a bathub faucet that had corroded to the point that I was unable to switch the knob from bath to shower. The replacement faucet that I had bought..he explained would have done the job but was a quick fix and he installed a better one and also sold me on the preferred customer plan. He was very friendly, professional and I felt very comfortable having him in my home and was very satisfied with the work. As a single, condo owning woman, I am leary about who I call and who I let into my home and I can say that I would defintely call Mike Ranger again ...but hopefully I won't have to!”

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  • Mr. Rooter

    Bathroom Toilet

    “Mike was exceptional, punctual hard working and very experienced I was very happy with the work he provided for Mr Rooter.He was clean cleaned up any mess removed shoes suggested solutions to possible problems in the future. I would not hesitate to refer him. Staff on phone were very courtesy and helpful as well.”

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  • Mr. Rooter

    Repair leaking sink

    “Milan came back to repair a leaking sink. Fixed in minutes. Professional service, friendly and prompt. Gave a reasonable estimate to replace sinks in future if necessary. Highly recommend this company for any home.”

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  • Mr. Rooter

    very professional

    “Monday evening my second floor toilet & bathtub were block. After having tried unsuccessfully to clear it myself, I called Mr. Rooter. The receptionist politely took my info, and that it would require some immediate assistance since it involved our only functioning bathroom. She called me back when the earliest plumber was available, which was Ron (Jackson). He was very professional but also friendly and courteous. He cleared the blockage by running a line and cleaned up afterwards. Though the response and service were good since it was an emergency, I'm still shocked at the charge of $523.52 (tax included). Unfortunately, the problem hadn't been totally resolved. I found my basement flooded with water and debris that had backed up from my unused toilet there. Called Mr. Rooter, and they quickly send Ron back. He cleaned up the water to pass a line through beyond the Y connection. The line cut through the obstruction which when returned had fragments of tree roots and clay. Ron suggested passing a camera through to find where the problem is, and proceeding from there. Which I will probably have to do, after I finish clearing out the basement.”

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  • Mr. Rooter

    Clean, courteous, knowledgeable and kind.

    “More accolades for Mike Bellehumeur! Mike was the personification of who I believed a Mr. Rooter agent would be: Clean, courteous, knowledgeable and kind. The owners of this location of Mr. Rooter should be proud to have him on staff. He also replaced the broken section with quality parts that exceeded the builder-contractor installed parts (in this case, new brass fittings in place of the plastic ones that came with the house). Some background on my problem: When you go into the basement on a Monday night to change the laundry out, and you hear water trickling from the side of the basement that’s opposite to where the wash tub is, the first thing you think of is the damage; and the second is who you're going to have to reach out to to get the problem solved. My specific issue was: PEX Pipe on the cold water send to the upstairs kitchen sink. Between the joists was a 90° plastic elbow where the cold water PEX lines traveled from the mainline Tee. The plastic elbow had (independently) cracked and sprung a leak that shot over to the joist and dripped down to the floor. It’s a six year old new-build… the whole house is like this. Hopefully it’s a QC fault on that one 90° and not a bad batch. How I resolved it: The first thing I did was look at Homestars reviews. Short-listing the top three was easy, and on deeper investigation, it was a quick realization that Mr. Rooter was who I was going to go with. A couple tips to anyone who reads this review: - Go to the Mr. Rooter website for your area and look for the "Special Offers". Right now, you'll find a web coupon for $20 off the work. Given the fact you're soliciting work from a trade (read: not cheap)... that $20 is going to at least help cover the taxes. - My issue happened after Mr. Rooter's evening cutoff for servicing (I think it’s 11:00 PM). You can still call their hotline and you'll get put in-touch with their call centre, and they'll put you on the morning call list. They will call you and you will receive prompt service. Becky in the call centre was extremely helpful and courteous with me at that time (Thank you Becky). - Because my leak was going to go overnight, and not much in my basement is IP67 rated... I opted to shut the main water off. It was easier to sleep after I didn't have to worry about using a dinghy to show the technician where the leak was when they got to the house. - Finally... If you're not lucky enough to have a qualified, licensed plumber in the family (or it’s out of your DIY skill set). Give Mr. Rooter a chance. Their prices are (from my research anyhow) fairly competitive, and you have the confidence of the company's Brand to back up their service commitment. From a first-time consumer of this type of service, I was a bit anxious about being forced into paying for unnecessary services and products. Never once while I was dealing with Mr. Rooter was I pressured to secure their services, or to pay for anything (parts or services) other than what the actual issue required. It was pretty great that I could see the services printed out, and their corresponding pricing. Payment was easy as well, as it’s done by 3G enabled POS terminals. God forbid I have another plumbing issue (at least anytime soon), but if I do, I hope they send Mike back out to our house.”

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  • Mr. Rooter

    very polite and patient

    “Mr Carpenter did an excellent job. He was spot on in troubleshooting the problem and solved within 1 hour. He was very polite and patient enough to answer all our questions.”

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  • Mr. Rooter

    Clean out drain lines for rental property

    “Mr Rooter has been to several of my rental properties and I would not dream of using anyone else. They are reliable and the prices are very competative. I have had the guys around the clean out all the lines in my rental property and a water tank replacement. Highly recommended to get the job done right and on time :)”

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  • Mr. Rooter

    Fixed Leaking Ball Valve

    “Mr Rooter plumber was pleasant when he arrived to fix our leak. He provided a quick diagnosis and repair to our problem. I would recommend Mr. Rooter East York to anyone who requires the services of a professional plumber!”

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  • Mr. Rooter

    Plumbing Service

    “Mr Rooter Plumbing offers a wide range of plumbing services. I had an issue with my kitchen sink, when I called. The people were nice and the plumbing came the next day! I would definitely call them again for my plumbing needs! great service! and a fair price too!”

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  • Mr. Rooter

    my kitchen pipe is frozen

    “mr rooter plummers they are excellent they give us some advise to avoid again the problem the name of the plummer is George he is nice guy they give us an advise to join the advantage plan for mr rooter”

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  • Mr. Rooter

    Kitchen faucet replacement

    “Mr Rooter sent John Dima, a plumbing technician, right away after I called. John was polite and fast, and gave me information that I needed. He was fantastic! I would definitely call Mr Rooter, and ask for John by name next time I need a plumbing job done.”

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  • Mr. Rooter

    Toilet Repair, unclog bathtub drain

    “Mr Rooter was fantastic! They were quick to get on site - 2 hrs from when I called. George (Yuriy) was professional and quick to get to work. He took his time on the job and quadruple checked that the toilet was working perfectly. The prices are pretty steep, but I like that you can choose whether you want them to work or not after the in-home estimate. I was about to live with the clogged bathtub drain (hello drano!) but George was able to help me out with a good price (I think he felt for me as a new mom) and he unclogged it right away. I will definitely be calling Mr Rooter for future plumbing issues, they are quick, professional, and very friendly. Thanks again!”

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  • Mr. Rooter

    replacing and fixing shower faucets

    “Mr Rooter was on time and very professional. He explained some things that we were not aware of being a home owner. I thought they were very helpful and considerate”

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  • Mr. Rooter

    THEY ARE ALWAYS FRIENDLY AND COURTEOUS.

    “MR ROOTER'S SERVICE IS ALWAYS QUICK AND FRIENDLY. I HAVE USED THIS COMPANY A FEW TIMES AND APPRECIATE THAT THE JOB IS ALWAYS DONE RIGHT THE FIRST TIME. I HAVE NEVER HAD TO CALL BACK AND THERE HAVE NEVER BEEN ANY ISSUES WITH CUSTOMER SERVICE. THEY ARE ALWAYS FRIENDLY AND COURTEOUS. BRIAN P WAS GREAT!”

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  • Mr. Rooter

    Quick service and quality work!

    “Mr Rooter's service is of good quality and they arrived at exact time of appointment. The price is very reasonable. Good job! I will definitely recommend Mr Rooter to everyone.”

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  • Mr. Rooter

    Clogged drain and extra connection to a drain

    “Mr Ziggy was a real pleasure , he has great knowledge of Plumbing and answered all my concerns. Job well done, he cleaned up after himself, he made us aware of the cost before doing the job so there were no surprises. I recommend Mr Rooter for everyday plumbing needs.”

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  • Mr. Rooter

    Leaky Sink, reaplced steel clamp and valve for water filter, Biochoice bottle, Membership

    “Mr. Brian Pellet visited my house on August 25th, 2011 to fix a leak under my kitchen sink. He gave me a free quote, told me the entire plumbing under my sink did NOT need to be redone, and, after I agreed to proceed with his suggested repair, Mr. Pellet finished the job effectively. The area under my sink is still dry! He also noted that I had a rusty valve and water filter clamp that wasn't up to code. That part was going to fail in a couple of years, so Mr. Pellet replaced those parts with copper pipe, fittings, and a brass valve. I'm happy to not have to worry about the old fittings suddenly rusting away and causing water to flood everywhere several years from now. And obviously it's better to have everything up to code so that insurance companies will still cover you. He also noticed my kitchen sink drain was somewhat clogged, and sold me a bottle of BiochoiceES drain cleaner. I poured in a capful at night, and the next morning I was surprised to see the water drain much faster in my sink! I was a little scared that I had been sold an expensive bottle of liquid plumber, but this BiochoiceES product is obviously far more effective. Since I just recently bought a house (and because I was pleased with the work Mr. Pellet had done), I decided to get a lifetime membership with Mr. Rooter. With a house, one never knows when a good plumber will be needed, and the membership ensures lower pricing on repairs. Due to the work I had done, I saved approximately 50% off the membership fees anyway. Mr. Pellet is an extremely nice person, and I would recommend his work unreservedly! He is the reason I bought a membership. Excellent job! Thank you!”

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  • Mr. Rooter

    Installation of 3 replacement toilets

    “Mr. Dima promptly greeted us at our home and worked his plumbing skills to install our 3 new "thrones" with excellent results. He was very pleasant, efficient and caring. His work was exceptional, perfectly plumbed, clean and now weel-cared for.”

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  • Mr. Rooter

    Replace leaking faucet in the guest bathroom

    “Mr. John Dima has done a great job to replace my leaking faucet in the guest bathroom. Initially I thought it was the toilet that was having a leak. But Mr. Dima quickly confirmed that it was the faucet that was having a leaking, not the toilet. Fast and efficient!”

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  • Mr. Rooter

    clogged drain

    “Mr. Joseph Di Stefano was very polite, very efficient and very clean. When he came to our door the second time, he knocked and waited for us to open the door. Other servicemen have just entered. He cleared our clog, which was very bad, in approximately 30 minutes.”

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  • Mr. Rooter

    Shower leak fixed!

    “Mr. Marc Resendes was right on time, immediately assessed the problem and fixed the leak in less than 40 mins! These guys are awesome. I would definitely call them again for any plumbing issues.”

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  • Mr. Rooter

    Emergency Leak Repair

    “Mr. Rooter are amazing. I can't say enough about how great the service was. Immediate response to a leaking faucet on the day we had an open house to sell our home. In addition to the quick faucet repair, Anthony spent hours attempting to thaw a frozen water main to our house. Incredible! I would recommend this team to anyone!! Thank you!”

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  • Mr. Rooter

    Drains i bathroom backing up

    “Mr. Rooter are the only ones that I can trust. Once the job was complete, I felt a lot better. John was very thorough and cleaned up the whole mess once the job was finished. Most importantly I feel that John did the job right. Thank you very much John.”

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  • Mr. Rooter

    Bathroom Service

    “Mr. Rooter came in to replace a toilet for us and while he was there ended up fixing a problem with our shower, caulked a sink, and repaired a drain. All the work was done professionally and very neat. I would recommend this company to anyone.”

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  • Mr. Rooter

    replacement of tree-damaged clay pipes

    “Mr. Rooter came to our house last Christmas season when my family was here and the sewage backed up! Great timing! Frano, super-polite and knowledgeable, assessed the problem, then his team came back in a few days to dig up our lawn to remove the root-infected pipe, replacing it with ABS pipe (even providing us with the forms for a city reimbursement). As promised, they came back half a year later for a free inspection of the remaining pipes. They have been very professional and effective for us!”

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  • Mr. Rooter

    plumbing repairs

    “Mr. Rooter exemplifies service from the first moment that the phone is answered: friendly, courteous, professional, accurate. Our person showed up on time as promised and went promptyl to work; explained every aspect of his work and the cost. Indicated that he would try to save me money if possible. Cleaned up beautifully. I was satisfied, impressed and my plumbing issues are repaired. I would highly reccommend this company.”

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  • Mr. Rooter

    Plumbing Repair

    “Mr. Rooter has come several times to deal with general plumbing repairs and emergencies. Each time the technician was friendly and very helpful. So far all the work they have completed has been successful and the problems rectified. I would definately call them again.”

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  • Mr. Rooter

    Plumbing

    “Mr. Rooter has come to my rescue three times already and have been satisfied each time. The attending plumbers are prompt and they give me a price upfront so there are no surprises. They also educate me on how to maintain a clear drain. They are courteous and friendly without being pushy. They leave the work area tidy. This time around, Anthony Petrauskus, was thoughtful to offer a jug of drain cleaner that is environmentally friendly and how to use such. Grateful for a prompt, thorough and overall good service!”

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  • Mr. Rooter

    Blocked floor drain

    “Mr. Rooter has reliably responded to a variety of plumbing issues over the years; most recently, a blocked floor drain which required excavation and a proper connection. As part of their follow up, Frano is even coming back to see us next week to try and locate the source of a bad smell in the basement and ensure it is not related to their work. I know we are in good hands with Mr. Rooter plumbing.”

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  • Mr. Rooter

    Toilet leak repair

    “Mr. Rooter is a very professional and conscientious company. They told me exactly when someone would call, and when someone could come. They allowed an alternate number too. When Vadym arrived, he covered his shoes and investigated the problem. He was very clear about what the problem could be and he even showed me drawings in his book. His book contained prices as well so I never felt I was being ripped off. He did the work right away once I approved the cost and he solved the problem and cleaned up everything perfectly. His caulking skills are excellent. He put a perfect bead of caulking around the base of the toilet. Needless to say I'm very picky about that kind of thing and I was pleasantly surprised when I saw how well he did it. I would highly recommend Vadym and Mr. Rooter.”

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  • Mr. Rooter

    I would not ask for anyone else.

    “Mr. Rooter is punctual, fast to come out and the job is great. I always ask for Waqas Ahmad. He is the best. He has been looking after all our plumbing needs for the past couple of years. I would not ask for anyone else.”

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  • Mr. Rooter

    New toilets and sinks

    “Mr. Rooter is the best! When we called, they were right there. Ziggy replaced our toilets and bathroom sinks. The quality of the products and workmanship is top notch. They call to let you know when the service man is on the way and they follow up to make sure you were happy. They are right there even on holidays. I will only trust my plumbing needs with Mr. Rooter Services.”

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  • Mr. Rooter

    Plumbing service

    “Mr. Rooter recently completed replacement of an old, leaky main water shut-off in my home. Domenic Previte was really nice to deal with and explained the benefits of Mr. Rooter's "Advantage Plan", which I ended up puchasing. The repair itself was flawless and Domenic waited until the City turned the water back on to make sure everything was fine. Job well done, thanks.”

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  • Mr. Rooter

    Plumbing Repair

    “Mr. Rooter sent over Les to do some plumbing repair. Les arrived on time as promised. Les corrected all my problems in a quick, profesional manner even identifying potential other issues. I was very pleased with Les' work and will use Mr. Rooter again and certainly recommend them to my friends.”

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  • Mr. Rooter

    Plumbing

    “Mr. Rooter service is great because they come out ASAP to attend to your plumbing needs. We are especially impressed with one of their plumbers, Andrew, who has served us a number of times and is always really courteous and helpful He takes time to explain where the problems are and is happy to accompany you to purchase any necessary items (taps, toilets etc).”

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  • Mr. Rooter

    Toilet and sink Install

    “Mr. Rooter to the RESCUE!!!! I recently had a horrible experiece with another company misrepresenting themselves on a service call, they over charged and worst of all did not complete the job, and would not return phone calls! Incredibly, Mr. Rooter whom I had originally intended to peform our needed plumbing install, came to my home free of charge to resolve our situation! Thank you to Mr. Rooter and Derek, the president for an outstanding gesture! Sincerly Jim”

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  • Mr. Rooter

    Fix a leaking tub tap that I couldn't do myself

    “Mr. Rooter was able to send someone the same day, but I opted for next day service to meet my schedule. Robert Plantic arrived at my place about an hour after I confirmed I was available, introduced himself, then immediately threw down a mat and put on shoe covers to protect my floors/carpets. He listened to my concerns, took a look at the offending leaky tub tap, explained what was needed, and gave an exact quote for the work. He later showed me the damage to the original parts and and explained why my attempts at washer replacements had not stopped the leak. We also consulted on some exterior tap work, but decided to defer until spring since I will get no value from it until then. I felt he had my best interests in mind, and was concerned that I get immediate value for my money. NOTE - Mr. Rooter quotes based on the job, not on the time. Parts are included. In my situation, I had confirmed that I was unable to do the work myself, and the quote was where I expected it to be.”

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  • Mr. Rooter

    Fixed leaky washroom sink

    “Mr. Rooter was quick. George (Yuriy) Shakh, the plumber, came on the same day we called, and was punctual. He was a professional. He explained the cost and what needs to be done up front. He fixed up the leaky sink in an hour even though it was a difficult job (pipes needed to be cut, and new pipe needed to be glued). He cleaned up all the mess, and left the sink looking like brand new. Very satisfied.”

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  • Mr. Rooter

    Plumbing

    “Mr. Rooter's was fast, friendly and efficient!! They are available 24/7 and they provide expertise in the field. Very thorough and reliable. We will definitely use them again. Mike the technition was amazing from beginning to end..This was our first time with Mr. Rooter's and we want to say....Thank you for making the first impression a very lasting one..Daniela & Bruno”

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  • Mr. Rooter

    I am very impressed with the professionalism

    “Mr.Rooter was the 2nd company that I called as the previous plumber could not remove the clog in my shower drain. Justin had arrived on time and attempted to unclog the drain using a snake. The result was the same and the snake was either not reaching the problem area or too soft to unclog the object. Justin had suggested to open up the ceiling on the main floor (underneath the shower) so he can access the drain and bypass the catch. I wasn't comfortable with that idea so I had asked Justin to provide me with a written estimate so I can do my due diligence before making my decision. I finally made the decision to proceed and Justin arrived after the weekend and brought his operations manager (Ken) with him for a 2nd opinion. They first tried to snake using a different type of snake (different tip) but the result was the same and this time the snake was stuck in the drain vent. After consulting with Ken a decision was made to retrieve the snake from the attic (vent pipe) and also attempt to snake from there. To my surprise, the clog was cleared as Justin was able to reach to problem area directly from the vent pipe in the attic. The entire job took over 4 hrs but I was very happy with the result. Both Justin & Ken kept the working area very clean and the clean up afterwards was a breeze. I am very impressed with the professionalism of Justin & Ken and I will use them again.”

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  • Mr. Rooter

    Replace toilet

    “My 1 year old dropped a small toy down the toilet. She tried to tell her daddy but he misunderstood and he flushed. Water came spilling up. Since my husband was unable to clear the block, we called Mr. Rooter. They tried to clear the block first from the top but had to take the toilet out and try to clear from the back. No luck, the toy was stuck and would not break. The toilet had to be replaced. Mr. Rooter replaced our toilet with a better one, one with a wider tunnel to avoid toy blockages in the future. They were very clean, friendly and efficient. They did their best to keep the cost down, but when the toy has you beat, you just need to replace.”

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  • Mr. Rooter

    team did an excellent job

    “My attached neighbors experienced a sewage backup into their basement. They hired Mr. Rooter Plumbing to resolve the problem. I took the opportunity to hire them to replace my old lead water service and to replace the clay sewage pipe running from my house to the city pipe and to install a back water valve. The team was led by Robert who was always courteous and informative, and perhaps I should add persuasive in a good way (which of course is his job). Eugene was the main guy doing the actual work. His team did an excellent job. They worked late to finish the job so I had water and operating toilets by the evening. They cleaned up the work site at the end of the day. Eugene was a pleasure to deal with. I would certainly have no reservations in recommending Robert, Eugene and the rest of the team.”

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  • Mr. Rooter

    replace pipes leading to city

    “My basement backed up with septic. Travis from Mr. Rooter was at the house within 10 minutes of calling Mr. Rooter. He snaked the drain to determine that the old clay pipes had been penetrated by tree roots and that's what was causing the blockage. As it was already evening they were unable to complete the work same day, but came back at 9 am the following morning. Both Travis and the drain layers called to say the crew was running late due to a closure on the Gardiner. They completed the digging and replaced the piping all at the promised schedule time and minimized dammage to my interlocking. Travis showed up at noon (as promised) to review and approve the work. Mr. Rooter was fast, dependable, professional and did a great job. I would definitely recommend their services.”

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  • Mr. Rooter

    clay tile under concrete floor replaced with PVC pipe

    “My basement drain backed up and I had Mr. Rooter camera the drain pipes in the basement floor. The TV image saw roots from a tree in a section of old style clay tile pipes at the front corner of the house. They gave me the option of digging outside or inside. Because my basement was temporarily empty, I picked inside saving my concrete driveway. The work was done in one day and included the concrete floor being repaired. Two men worked all day to dig up and replace 5 feet of clay tile with PVC pipe. Another big plumbing company wanted to replace the entire system for 9-10 grand. That may have been the perfect fix, but the very experienced Mr. Rooter inspector clearly explained, and showed the clay tiles were in good shape and did not need replacement. There were no surprises, and the company is very professional. My renovator recommended them so that shows they are respected by the trades. Now my insurance company can rebuild my basement rec-room.”

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  • Mr. Rooter

    I found the tech to be *extremely* helpful and professional.

    “My basement keeps flooding with every major rainfall, but it's impossible to know why. A camera inspection solved the mystery - broken pipes, ugh. I found the tech to be *extremely* helpful and professional.”

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  • Mr. Rooter

    I will definitely call this company again

    “My bathroom drain was clogged so I called Mr. Rooter. The lady who answered the call was helpful and immediately scheduled an appoint for that same day. Waqas arrived on time and began fixing my problem. He was very professional and he worked clean and quickly. In no time my problem was solved. I will definitely call this company again next time I have a plumbing problem.”

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  • Mr. Rooter

    Clogged drain

    “My bathtub wasn't draining- Mr. Rooter sent someone out within a few hours on the same day and the culprit, (a washcloth) was discovered within 20 minutes. The employee was respectful and cleaned up the (small) mess that he had created. A little expensive, but they know what they're doing.”

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  • Mr. Rooter

    The work that he did is great!

    “My call to Mr Rooter led to the work being done within a day at a reasonable price ($1500). Ron was very professional and courteous. The work that he did is great!”

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  • Mr. Rooter

    Bathroom tub faucet repair and fixing dishwasher problem

    “My entire family is delighted and very satisfied with his services. He gave the right advices for the problems and fixed them all without giving us any trouble. We are so happy that we took the life membership also”

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  • Mr. Rooter

    plumbing - faucets

    “My father's home had the faucets in the bathroom leaking or not working at all. Mr Rooter came and gave the estimate for the repair and as the faucets were really old the parts had to be ordered. A few days later the install was completed in good order after the parts came in.”

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  • Mr. Rooter

    leaking faucet

    “My faucet in our main washroom was leaking and loose chris pinpointed the problem and had it repaired in no time.I was very impressed with his knowledge, we own a few houses and i won't hesitate to call mr. rooter in future and ask for chris thanks for a great service.a+++++”

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  • Mr. Rooter

    Garbage disposal not working

    “My garbage disposal was not working. I called and they sent chris. I was very happy with the out come. He is a great worker and he deserves a raise. If I ever have a problem I will be requesting him to come back to my house. GREAT JOB!!!!”

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  • Mr. Rooter

    Rick's professionalism and thoroughness are greatly appreciated.

    “My husband and I would like to say Thank You to Rick Phillip from Mr. Rooter for a job well done. Rick's amazing knowledge and excellent communication made us felt comfortable the whole time while he handled our situation. Hence we joined the Lifetime Advantage Plan and never look back. Plus I am getting Air Miles (pending at the moment) too! Rick's professionalism and thoroughness are greatly appreciated.”

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  • Mr. Rooter

    new toilet

    “my husband tried his best to fix the toilet but we had to give up. It was blocked solid. My daughter has used Mr. Rooter Plumbing several times so I called them. Waqas was here an hour later and fixed the old toilet. Fortunately, he offered us a new toilet and installed it while he was here. It was well worth the money. The new toilet uses much less water than the old 15 yr. old one. When the other two toilets cause us problems I will be calling Waqas immediately.”

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  • Mr. Rooter

    Kitchen faucet repair

    “My kitchen faucet was not working, so i called Mr Rooter and with in 1 hour Ziggy the plumber arrived on the scene. The level of service was great and i was very satisfied.”

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  • Mr. Rooter

    kitchen drain

    “My kitchen sink backed up. I used plunge,tried dreno liquid, but that did not work. Next, I own a 25 feet snake but it did not work either. I was really disappointed. I asked my coworkers if they know any good plumber-they suggest me Mr Rooter. I called Mr Rooter of Scarborough, they scheduled me in and Will Viilcent came on Saturday at noon. He was very knowledgeable and professional-no mess left behind. Price was reasonable. I strongly recommend Mr Rooter and Will to anyone with plumbing problems.”

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  • Mr. Rooter

    He is very professional courteous and friendly!!!

    “My kitchen sink drain was corroded and came apart from the bottom of the sink. The sink drain needed replacing along with the dishwasher inlet drain and the sink strainers and stoppers. Ron Jackson from Mr. Rooter came to my rescue and he had the job done in less than 2 hours. I have a new drain up to code standard, new sink strainers and new sink drain stoppers he even shined up my sink for me (it sparkled!!)the job was amazing!!! I would recommend him to anyone! He is very professional courteous and friendly!!!”

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  • Mr. Rooter

    Excellent work by very knowledgeable and courteous staff.

    “My kitchen sink faucet was leaking so I called Mr Rooter for assistance. Gary came and was great. Excellent work by very knowledgeable and courteous staff. Took excellent care with every aspect of installing our new faucet. Thank you!”

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  • Mr. Rooter

    clogged pipes

    “My kitchen sink is clogged and does not allow the water through. Upon investigation, my pipes are full of sludge from years past and the way the pipes are constructed, they do not have slopes to allow for water to run properly. Robert from Mr. Rooter came to the rescue and cleared the clog and so my problem's solved. I decided to sign up for membership to save for future service fees and also in order to have the same person/company who knows the plumbing history of my home. It's really helpful that they were able to come the same day I called them....”

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  • Mr. Rooter

    Leaking kitchen sink repair

    “My kitchen sink was leaking for few days. I did not know any plumbing company. my friend told me about mr. rooter. I called them one friday morning the plumber came on the same day and fixed my sink. We liked the company mr rooter and recomend them.”

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  • Mr. Rooter

    No stress, no issues no hassles. Mr Rooter is trustworthy.

    “My licences plumber was Chris Cochrane. He was pleasant, very knowledgeable and helped me understand what was wrong and gave me choices on how to go about fixing my numerous issues on all thee floors of my home. Satisfaction is the word is use to describe how I felt after the work was done. I have had other plumbers work on the house In the past but was not happy with the work and felt I paid 2-3x more than Chris would have quoted. No stress, no issues no hassles. Mr Rooter is trustworthy.”

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  • Mr. Rooter

    PLUMBING

    “MY MAIN SHUT OFF VALVE WAS LEAKING AND I WANTED TO HAVE A PLUMBER LOOK AT A FEW OTHER THINGS AROUND THE HOUSE. I CALLED MR ROOTER AND THE PLUMBER BRIAN P CAME OUT TO SEE ME. HE WAS VERY PERSONABLE, QUICK AND EFFICIENT. THANK YOU MR ROOTER FOR YOUR HELP”

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  • Mr. Rooter

    Kitchen faucet replacement

    “My mothers is 78 years old and lives on her own in Toronto. She had an old leaking kitchen faucet which needed to be replace. After calling several companies, Mr. Rooter plumbing was the only company to get back to me. They told me a plumber was being sent out immediately and one was there within an hour. He gave me a price which I fealt was very reasonable and replaced the faucet right there and then. Both my mother and I were very pleased with the service we received and the time frame we received it in. I will definitely recoment Mr Rooter plumbing to all my family and friends.”

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  • Mr. Rooter

    Bathroom fixture replacement

    “My old faucet was in need of replacement, and work needed to be done to upgrade the plumbing underneath the sink as well. The job was done quickly and efficiently, and at a wonderful price.”

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  • Mr. Rooter

    I will definitely use Mr. Rooter again and recommend them.

    “My old water heater was leaking so i called Mr. Rooter and we scheduled a time for the install. I had a work event make me have to reschedule the install and they accommodated right away. Brandon Marcotte came out and was very professional. He explained everything they were doing very thoroughly. After the install he went over everything that was completed. He even helped me with a weird faucet issue after testing all the faucets. I am very happy with the work done. I will definitely use Mr. Rooter again and recommend them.”

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  • Mr. Rooter

    Bathroom faucet leak

    “My parent's faucet, which I had attempted to fix unsuccessfully, was was completely broken and leaking and to make matters worse, there was no emergency shut off valve hence a lot of water was going down the drain. It was time to call a professional but on a Sunday evening, this wasn't an easy proposition. I suggested Mr. Rooter and lo and behold, they stuck to their promise and delivered. We received the call back in a timely fashion and Robert was there to take care of the task at hand. He provided us with options and recommendations and answered all questions regarding the new installation. Moreover, he did a fine job cleaning up; completed the work in a timely fashion; and was very respectful to my parents which was very important to me. I didn't want them to worry about this and they didn't given Robert's professionalism and respect for his clients. I am sure we will call him again.”

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  • Mr. Rooter

    Thank you Brian for a task well done!!

    “My plugged kitchen sink is definitely not typical. The pipes' curves require an experienced plumber is persevere and accept the challenge. Brian MacDonald did just that. Thank you Brian for a task well done!!”

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  • Mr. Rooter

    Fixed valve that supplies the washing machine

    “My plumber is Joseph. Super friendly guy. The job was done quickly and competently. The leaking valve was fixed in no time. Overall, I'm very happy with the services I received.”

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  • Mr. Rooter

    Replaced Kitchen and Bathroom faucet

    “My Plumber John Dima was excellent. Extremely professional. Replaced my Kitchen and Bathroom faucets in less than 1 hour. He even put on booties over his shoes before entering my apt! Took away my old faucets for recycling as well. Made sure everything worked before leaving. Left working areas clean and tidy. Great service. Highly recommend using this company again! Well worth the price for peace of mind of making sure they were installed properly and not having to worry about flooding my apartment! Excellent workmanship.”

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  • Mr. Rooter

    Kitchen Sink and Faucet replacement, Toilet and Faucet replacement in two bathrooms.

    “My plumber John Dima was extremely helpful and courteous, the job was done on time and very professionally with no surprises. Dealing with head office on the phone was also very pleasant. All in all a very good experience, would certainly use this plumber/company again.”

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  • Mr. Rooter

    Drain snaking

    “My plumber Will was friendly, informative, knowledgable, and also quick! I would recommend this service to my friends. Now I'm just writing more words to fit the min word requirement.”

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  • Mr. Rooter

    new water service

    “my problem started with a drip at the shut off valve. Chris Cochrane from Mr. Rooter arrived and quickly advised me that this problem couldn't be repaired by just replacing the tap, due to old lead pipes. He called in his boss, Fred, for another opinion and to see if anything else could be done before my basement had to be dug up. Fred gave me another option which was to go through my wall which was better than digging up my basement. Although this new water system that I had installed, was expensive, and I could have gotten another opinion and perhaps a lesser rate, I chose to stay with Mr. Rooter since both Chris and Fred made me feel comfortable, they answered all my questions, eased my anxiety level and spoke to my neighbour about what they had to do, since my water pipes where under her driveway. This work was performed on Monday. Igor arrived promptly at 9a.m. and worked all day to get this job done in one day. The work site on my neighbours driveway was left neat and clean. This is the first time that I have used Mr. Rooter and they now will be my plumbers of choice. I was very pleased with everyone that I dealt with at Mr. Rooter. Thanks to Chris, Fred and Igor and crew, for making this large project as painless as possible for me.”

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  • Mr. Rooter

    PLUMBNG

    “MY SECOND FLOOR TOILET WAS OVERFLOWING. SO I CALLED MR ROOTER AND MADE AN APPOINTMENT - Arrived within the hour. THE TECHNICIAN BRIAN M ARRIVED IMMEDIATELY AND DEALT WITH THE TOILET ISSUE AND HE EVEN CLEANED UP AFTERWARDS! (I MUST APOLOGIZE ABOUT THE WET SOCKS!) VERY GOOD SERVICE AND I AM HAPPY WITH THE SERVICE. THANK YOU!”

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  • Mr. Rooter

    Repaired shower and 2 toilets

    “My serviceman man George, was extremely professional. He diagnosed all the problems and he was able to fix them quickly and without a mess. George was very nice and clearly explained what the problems were. He was punctual and accommodating. I highly recommend Mr. Rooter and I would request George's services”

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  • Mr. Rooter

    he did perfect work!

    “My shower faucet handle was broken and so I called Mr Rooter to fix it for me. George was the technician that came to help and he did perfect work! Thank you George!”

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  • Mr. Rooter

    Quick Faucet Repair - Cartridge Replacement

    “My shower faucet was broken and would not shut off. I called Mr. Rooter and they were able to send a technician who arrived within an hour. The technician, Brian MacDonald, was very friendly and explained the repair thoroughly before starting any work. A diagnostics (without repair) would've been $117 and to repair $345 before tax. The problem seemed to be a faulty cartridge and the previous technician that installed it did not lube it properly. It's a brand new building and a Moen lever, so should not have broken so easily. Knowing this, Brian even indicated the situation in the invoice so it would be easy for me to claim warranty in the future. Although the fix was very pricey in my opinion, Mr. Rooter provided very professional work, came to my home very quickly and the repair also includes warranty.”

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  • Mr. Rooter

    sink leak!

    “My sink had a terrible leak in my upstairs bathroom and I called so many services, but none of them showed up or were available in short-notice. When I called Mr. Rooter, they showed up at my door an hour later! They worked hard to fix the leak and did it in efficient time. I would definitely call Mr. Rooter again!”

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  • Mr. Rooter

    Toilet replacement

    “My son tried to flush a paper dixie cup - unfortunately the plunger did not help...so we called Mr. Rooter. We asked for Chris as he had done work with us in the past and we were very pleased. He came the next eve and cleared that problem. We also had a second toilet that was in need of replacement - Chris su